SUMMARY

• Seeking a Scrum Master role that will empower me to utilize my crossover skills I am energetic and excited about the opportunities and challenges that the role provides.
• This includes the ability to manage conflicting interests and identify compromises while simultaneously delivering results under pressure.
• I display excellent verbal and written communication and interpersonal skills with people of all levels.An energetic IT professional always eager to learn new things and improve existing skills.
• Attains a diverse background ranging from Quality Assurance, Database Administration and Scrum/Agile coaching skills. Enjoys helping clients deliver a product that solves their business needs and assists employees in staying organized, focused, and motivated so as to ensure they can deliver a quality product on time and with great confidence.

TECHNICAL SKILLS

Operating Systems: UNIX, Windows XP, 7 & 8.

Statistical Software: SAS, SPSS.

Databases: Oracle, SQL+, SQL Navigator, Microsoft Access.

QA testing tools: HP ALM Quality Center, JIRA, RALLY, SOAP UI, CUCUMBER

Software: MS Office (Excel, PowerPoint, Word, Access, Project.), CorelDraw 8,9,10,11,12

Applications: Total Systems (TSYS), First Data Response (FDR).

PROFESSIONAL EXPERIENCE

Confidential, Norcross, GA

Scrum Master

Responsibilities:

• Experienced in Agile coaching/mentoring, improving development team motivation, process innovation, and scrum based emergency procedures, removal of project impediments.
• Exposed our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile/lean thinking
• Take responsibility for managing dependencies between the program team and third parties, release managers, or between the team and other scrum teams.
• Provide real time feedback to the methodology team based on experiences with software delivery teams
• Work cross functionally to align strategy, methodology and execution.
• Facilitate all Agile ceremonies including Retrospectives, Daily Stand Ups, Story Grooming, Demo/Review and Sprint Planning
• Work in a SAFe for awhile as it was newly introduced to organization
• Mentor developers on using TDD during the SDLC as they are a new scrum team that needs coaching; channel efforts in analyzing the existing system and understanding the new requirements in order to prepare the release Communicate project expectations to team members in an effective timely manner
• Assist and work closely with the Product Owner in grooming Product Backlogs
• Monitor and track all assigned projects onshore/offshore
• Maintain metrics that provide visibility to stakeholders on team - level progress and quality
• Contribute in creating User Stories and clearly defined Acceptance Criteria
• Facilitate development of Acceptance Criteria for User Stories
• Conduct Release Planning meetings and facilitate business analysis activities
• Gather / report all relevant Agile metrics (burn down charts and team velocity)
• Coach team members on Agile principles and assessing team maturity
• Remove impediments
• Identify and prioritize risk issues, facilitate development of action plans

Confidential - Norcross, GA

Scrum Master

Responsibilities:

• Transitioned a new team from waterfall to full blown agile team
• Encouraged team to use story board in order to track the progress with the use of sticky notes
• Facilitated retrospectives at key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned
• Responsible for Product Backlog Grooming
• Facilitated the development of Acceptance Criteria for user stories
• Facilitated estimation meetings using relative effort estimation techniques
• Gathered/reported all relevant Agile metrics (burn down charts and team velocity)
• Coached team members on Agile principles
• Coached the team on developing software using test driven development
• Led onshore/offshore team to test products across multiple test environments with a goal of delivering high quality releases at reduced costs. Both onshore and offshore teams were trained and coached on multiple products and in about a year, offshore team achieved productivity metrics comparable to the onshore team
• Handled responsibility of developing appropriate testing strategies, defining and executing test plans and scripts, documenting testing results, and ensuring the resolution of defects. Planned and oversaw the full lifecycle testing of C#/.NET/Oracle/Java /SQLServer based applications
• Actively involved in manual hands-on testing. Led Orval Testing for Phase I and II within scope and incorporated additional tasks/issues discovered during testing
• Incorporated QA Best practices to enhance overall quality of the release and minimized delivery timeframes for major hotfix releases and single issue patches. Delivered risk assessments, test case coverage, and defect metrics to leadership and business teams

Confidential

QA Analyst

Responsibilities:

• Design and define test documentation including Test Plans, Test Suite, Test results and Test Cases based on documented business requirements to support software release schedules
• Execute Test Plans and Test Cases, record test results, track testing milestones and produce test status summary reports
• File detailed bug reports, contribute towards bug fix prioritization, and work with development team to resolve defects in a timely manner
• Define, document and improve QA testing processes and procedures
• Participate in quality engineering initiatives to improve the effectiveness and efficiency of QA testing processes and procedures
• Complete documentation of Test Cases that can be included in Test Plans and executed to verify the expected behavior of software features
• Meet software release schedules and deliver quality software by thoroughly executing test Plans and clearly documenting test results resulting in minimum detectable defects being discovered after release
• Developed and updated Test plans and Test Cases for all company products.
• Performed various types of testing, such as functional, regression, user acceptance, negative and installation testing.
• Created test cases for both front end and back end high level scenarios for full system integration testing and regression testing.
• Reviewed defects with developers and send out defect status and ETA on when defects will be fixed.
• Used SQL queries for Testing and Report Generation according to the provided specifications.
• Documented defects using Quality Center and worked with developers to get the defect resolved and retest once it is fixed.
• Used QTP for record and play back for regression testing.
• Ensured all testing levels are covered based on scope and requirement from point of project inception to completion.
• Involved in documenting test cases and test results and provided management with Test and performance reports.
• Participated in design walkthroughs and meetings with other team members and management.
• Managed all phases of testing for assigned components ensuring test plans and test cases are completed and meet business requirements.

Confidential

Risk Analyst

Responsibilities:

• Ensured marketing campaigns data quality/integrity of promotions and fulfillment files
• Created and maintained SAS programs to track campaign efficiency and effectiveness using Proc: SQL, Means, Summary, Freq, Print, Oracle Connect and Libraries, etc.
• Provided predictive model validation and implementation of marketing programs
• Performed ad hoc queries, reporting, and analysis using Business Objects Desktop Intelligence
• Coordinated and performed document control, management and follow-up
• Tracked project documentation of subcontractor proposals and change orders
• Prepared submittals and RFI’s change orders, material purchase orders, schedules
• Prepared notes from meetings with Customers, and/or Subcontractors