Senior Scrum Master / Agile Coach Resume
SUMMARY
Over 20 years experience in Information Technology with software systems forming a solid base of understanding and application to the management of software development. Over 11 years’ experience focused on Agile methodologies. Currently working as an Agile Practitioner in various roles such as Senior Scrum Master, Agile Coach, Product Owner, and Agile BSA, combined with Agile Transformations.
KEY SKILLS AND KNOWLEDGE:
Agile Scrum Software Practices
Product Owner (certified CSPO)
Agile Coaching
Team Coach
Stakeholder Advocate
Servant Leader
Scrum Master (certified)
BSA
User Story Definition
Backlog Management
Iteration Planning
Portfolio Management
Project Management
Product Management
Personnel Management
Requirements Management
Use Case Development
UML Modeling
CMMI Processes
Security Clearance
Domain Experience
Billing/Payments
Consumer Credit
Consumer Lending
Consumer Checking/Savings
Collections
Data Analytics
Defense DRRS - A
Financial
Fraud ID&V
KYC - Know Your Customer
Management Tools
Rally - Agile Development
Version One - Agile Tool
JIRA - Agile Tool
Team Foundation Server
Microsoft Office
Rational Tools
TECHNOLOGIES:
AngularJS
HTTP - HTML
IMAP4
Java
LDAP
POP3
REST
SMTP
SOA
SQL
XML
PROJECT EXPERIENCE:
Confidential
Senior Scrum Master / Agile Coach
Responsibilities:
- Working as Scrum Master for multiple Data Analytics Scrum teams that are responsible for the Confidential.
- As Coach/Servant Leader: Instruction/guidance on Scrum framework, Scrum ceremonies, grooming, backlog management. Specific guidance on story writing, portfolio management, and release planning with Product Owners and BAs
- Schedule and facilitate the Scrum process (daily stand - ups, sprint planning, backlog grooming, scrum of scrums, sprint reviews & retrospectives).
- Recommended team restructuring to improve collaboration, with BAs to be part of the scrum team commitment. Supported the changes through team split, and led both teams through reformation.
- Ensure active, bi-directional, consistent communication (scrum of scrums) between multiple Product Owners, BAs, the scrum team, and PMO
Confidential
Senior Scrum Master / Agile Coach
Responsibilities:
- As Coach/Servant Leader: Instruction/guidance on Scrum framework to startup team with minimal to no Agile experience.
- Coached on Agile/Lean techniques for determining team norms.
- Established team governance, Sprint schedule, ceremonies, evaluated and introduced sprint execution velocity and led/coordinated corresponding activities.
- Schedule and facilitate the Scrum process (daily stand - ups, sprint planning, backlog grooming, sprint reviews & retrospectives).
- Providing Scrum Master training as part of coaching role.
- Multi-session workshop provided.
Confidential
Technical Product Owner and Agile Team Coach
Responsibilities:
- Responsible for backlog management, story definition, roadmap, iteration plans, and release planning for multiple local/offshore teams. Working with stakeholders across many project business initiatives to insure delivery.
- As a Coach/Servant Leader: Provided Agile mentoring and Rally guidance to Scrum Masters, BSAs, and scrum team members as part of the Agile Transformation.
- Contributed to Scrum Master CoP as part of establishing guidance during the Agile Transformation.
- Acted as Product Owner and Agile Coach with novice startup Scrum team (offshore) for necessary Agile practices, and mentoring of remote Scrum Master.
Confidential
Senior Agile Business Analyst
Responsibilities:
- Senior Agile BSA for Banking software delivery projects (Java/Web).
- Served two app teams and web - service team as lead contribution to Living Money project using SAFe methods.
- Stakeholder advocate responsible for requirements and management of the backlog/roadmap.
- Acted as Scrum Master, BSA, and Agile Coach with novice startup Scrum team
Confidential
Agile Coach / Senior Scrum Master
Responsibilities:
- Delivery Lead, Scrum Master, and Agile Coach for Banking software modernization project.
- Managed three distributed teams (including offshore).
- Provided executive Agile training (bootcamp) and served as Agile Coaching lead for the organizational Agile Transformation.
- Managed team resource allocations.
- Collaborate with resource managers for availability, skill mix, and project challenges.
Confidential
Agile Product Owner, and Agile BSA
Responsibilities:
- Provided product management, and project management for Web based solution.
- Responsible for understanding the client requirements, writing user stories, product backlog management, and Scrum ceremonies.
- Responsible for operational project logistics including management of production support admin, and Help Desk staff. Set priorities for defect triage/resolution, and provided COA(s) for addressing service issues to primary stakeholders.
- Provided for team personnel management including career counseling, performance goals and feedback, mentoring, motivating, and rewarding.
- Lead role in all recruiting and personnel hiring.
- As Agile Coach: responsible for improving quality and Agile processes used by our teams.
