EXPERIENCED IT LEADER

Experienced manager of technology professionals and projects with a proven track record of delivering solutions for that reduce cost and increase revenue for your business.

SKILLS SUMMARY

PROFESSIONAL EXPERIENCE

Confidential

Cloud-based systems for the effective treatment of Chronic Disease.

Vice President

• Information Technology and Data Security
• Partnered with an offshore development team to continue the ongoing development of the cloud-based iSync system for chronic disease management.
• Engaged Hosting.com to design and deploy a HIPAA and PCI compliant cloud architecture for the iSync system.
• Worked with a marketing and design team to redesign and deploy the ProActHealthSolutions.com site.
• Developed IT policies and procedures for HIPAA compliance and URAC accreditation.
• Setup the corporate phone systems and network with a coax backed fiber optic internet connection and a virtual PBX with VOIP phone service.
• Setup Exchange server groupware and SharePoint collaboration systems.
• Interact daily with the CEO, COO, and VP of Operations to determine corporate strategy and identify initiatives requiring technology support.

Confidential

Senior Project Manager/Vendor Manager

• Supply Chain Systems
• Managed vendor's offshore development of an freight optimization system that saved the company millions in freight costs by positioning our inventory closest to the demand.
• Worked directly with CEO and CTO of the company to lead a software development team and engineering teams of our hardware vendors to develop pallet based temperature tracking and traceability solution.
• Worked with our RFID vendors engineering team to develop, deploy, and maintain a nationwide network of RFID scanning stations to track asset moment through customer supply chains.
• Played a defining role in the development of a corporate PMO department, establishing requirements for project approval, funding, documentation, tracking, and reporting.
• Led a team of developers to move enterprise reporting from SQL Server Reporting Services to SAS Business Objects which included the population of a new data warehouse with over 400M records of historic data.
• Evaluated hardware and software solutions through hands on gap analysis evaluations along with RFI, RFQ, and RFP processes.

Confidential

Manager of Information Systems

• Managed a team of project managers, C / ASP.NET / Oracle programmers, and QA analysts that developed and supported B2B replenishment systems used to procure over 3B of product annually.
• Moved the 50M Supply Chain Transformation effort forward by developing project proposals and budgets for review/approval by the PMO and SCT Steering Committee.
• Provided guidance for project managers to successfully deliver a 2M B2B product data management solution.
• Coordinated work between project managers and a development team members to meet the competing needs of multiple projects and systems maintenance.
• Met monthly with cross-functional systems stakeholders to identify and prioritize development and support needs for the restaurant replenishment systems.
• Worked with Development and QA Project Managers to refine the development and testing processes using agile methodologies resulting in a 75 reduction in post-deployment support.
• Worked with the Micro Strategy business intelligence development team to define and deliver solutions for inventory and food waste reporting.

Confidential

Senior Project Leader

• Led a team of Systems Engineers and Programmers that supported 9 web based back office applications with C , ASP.NET, Oracle, classic ASP, VB6, and SQL Server. These systems help control over 2B in labor costs and 3B in food costs.
• Partnered with Finance departments to design and implement cost reduction enhancements for guest count forecasting, labor scheduling, and production forecasting. This included a complete rollout of labor scheduling for all Bahama Breeze and Olive Garden locations.
• Spearheaded the effort to deploy Darden labor and production technologies for Longhorn and Capital Grille as a result of the RARE acquisition.
• Led the design and development of a new forecasting application to manage frozen seafood and fresh beef to streamline purchasing and reduce waste in the supply chain.
• Worked with Red Lobster marketing and finance to develop a system for restaurants to print their own menus each day for the nationally advertised Today's Fresh Fish initiative.
• Worked with the Micro Strategy business intelligence development team to define data interfaces and design reports to meet operational requirements for labor performance and production.

Project Leader

Confidential

• Partnered with hardware, software, and installation vendors to innovate a restaurant ready kitchen pacing system package. Solution is now in use at over 1400 locations for all Olive Gardens and Red Lobsters.
• Performed a gap analysis on 3 different kitchen display software/hardware solutions and worked directly with the President the winning software vendor to develop added functionality.
• Worked with Olive Garden, Red Lobster, Smokey Bones, and POS Development to gather functional requirements and integrate the software solution with the POS system infrastructure.
• Managed 2M project to roll out Kitchen Management to all Smokey Bones locations.
• Received the Joe Lee Brilliance Award and Strategic Imperative awards in recognition of my innovative thinking toward kitchen pacing technologies that resulted in a 5 improvement of overall guest satisfaction.

Senior Programmer Analyst

Confidential

Technical Leader and System Administrator for Great Plains Dynamics and eCommerce systems. Led the effort to develop Darden's first web based restaurant replenishment system for Smallwares ordering and fulfillment.

Confidential

Technical Leader and Innovator for Great Plains Dynamics and eCommerce credit card solutions development. Built solutions for web based credit card authorization that integrated in real time with back office management systems.

Confidential

Project Manager for the Y2K remediation of Visual Basic based systems. Developed code analysis methodologies and future dated QA testing processes to ensure systems were functional 1/1/2000 and beyond.

Confidential

Developed and maintained Visual Basic based internal reservations and travel management systems. Resolved long standing systems performance issues by performing root cause analysis and working with a DBA to implement new indexes.

Confidential

Developed and maintained Visual Basic based credit union systems. Led the team innovating integrated systems for check printing, biometric identification, and signature capture.