SUMMARY

• Information technology professional with experience as a consultant with multiple client - facing and direct-hire roles in IT project management, project oversight, vendor management, business analysis, business process improvement, large scale software development, quality assurance testing, operational support, legacy data migration, COTS/ERP integration, and legacy modernization initiatives (replacement and outsourcing) for a broad range of systems.

TECHNICAL SKILLS

Project Methodologies/Approaches: Waterfall, Agile, PMBOK

Languages: COBOL-74, COBOL-85, FORTRAN, SQL, SSG

Report Writers: LOUISII, MAPPER

Operating Systems: IBM Mainframes, UNISYS, Windows

Databases: Hierarchical, DB2, ISAM, Oracle

Software: Microsoft Project, MS SharePoint, HP Quality Center

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Responsible for performing monthly oversight of various Confidential IT projects with costs exceeding $10 million.
• Responsible for performing an independent analysis and review of the projects and report findings based on schedule, scope, risk/issue management, governance, and budget to the governor, state senate, and legislature.
• Responsible for performing assessments to determine state agencies’ compliance with applicable information technology standards and guidelines developed and published by the Confidential .
• Assists in development and continuous improvement of the state’s IT Project Management and Oversight Standard (74-1 F.A.C.).
• Responsible for managing internal AST projects when needed.

Project Manager

Confidential

Responsibilities:

• Providing support in the establishment and operation of a firm’s or agency’s project management office (PMO).
• Creation and deployment of project plans and documents.
• Monitoring and controlling of project activities including vendor contract performance to ensure that system requirements and contract milestones are being met and project risks are identified and managed.
• Coordination of functional and technical interaction of client staff, vendors and business partners to ensure that quality assurance plans are developed and followed and that user acceptance testing is performed and approved.
• Ensured that systems being developed and deployed adhere to applicable security and project management policies and standards.
• Using leadership and communication skills to work with project stakeholders and project teams to ensure project success.
• Performing project closeout to capture lessons learned that can be used in future projects.

Confidential

Project Manager

Responsibilities:

• Provided project and vendor management services for Florida’s Special Supplemental Nutrition Program for Women, Infants and Children (WIC) web-based clinical/EBT payment information system.
• Prepared annual master project schedule to guide and monitor the system’s operation, budget, and management.
• Performed risk analysis of the maintenance and operation of the program’s data system and the evaluation of risk levels and risk mitigation strategies.
• Responsible for eliciting, mining, and documenting business rules and processes for system enhancements.
• Coordinated the functional and technical interaction of system vendors and shared resources.

Confidential

IT Consultant

Responsibilities:

• Provided independent verification and validation (IV&V) services to public sector clients.
• Performed assessments of project artifacts, work products, and processes to identify high risk areas relevant to the project based on software development standards.
• Reviewed project schedules, plans, and performance metrics based on PMBOK best practices to provide observations and actionable recommendations to project leadership and staff.
• Participated in the development of proposals in response to client RFP’s.
• Facilitated JAD sessions and documented business rules, requirements, and processes for high-level use cases.
• Participated in the development of a RFP for a new unemployment benefits system for Pennsylvania.

Confidential

Project Manager

Responsibilities:

• Project manager representing New Jersey's Department of Labor and Workforce Development as part of a consortium with New York's Department of Labor for the purpose of gathering business requirements, determining the feasibility, and producing a RFP for the solicitation of vendor bids to modernize the states' Unemployment Insurance systems.
• Responsible for development and implementation of the project management plan for New Jersey which included plans for project governance, managing scope, staff, risk, project schedule, and communications using Microsoft Word, Microsoft Project and Excel.
• Provided guidance to New Jersey on successful technical and operational strategies adopted by other consortia and UI modernization projects, and problems encountered on those projects to avoid repeating those same problems on this project.
• Demonstrated leadership while handling multiple project priorities within a collaborative, multi-state team.

Confidential

Project Manager

Responsibilities:

• Project Manager for various system projects mandated by the Florida Legislature and the US Department of Labor. This was an unemployment system modernization implementation.
• Responsible for the planning, budgeting, scheduling, tracking and implementation of various projects using Excel and Microsoft Project in addition to the solicitation of quotes from vendors, procurement, and measuring vendor performance against contract requirements.
• Provided project management and requirements gathering support for the agency’s UI modernization project’s legacy data migration and workforce development projects.
• Responsible for eliciting, mining, and documenting business rules and processes as needed by vendors.
• Demonstrated leadership while handling multiple project priorities within a collaborative team.

Confidential

Project Manager, Business Analyst Lead

Responsibilities:

• Lead for projects to implement changes to South Carolina’s Unemployment System mandated by the South Carolina Legislature to stop payment of unemployment benefits for claimants not meeting the requirement to accept offers of suitable work and for contract employees of educational institutions filing claims during school breaks.
• Responsible for gathering functional requirements, and development of use cases and test plans.
• Responsible for development of project documents including vision, work breakdown structures and project road maps.
• Developed plans for project objectives, systems, specifications, schedules, budget, and staffing.

Confidential

Project Manager/Analyst/Developer

Responsibilities:

• Developed requirements, developed legacy-side application (mainframe) and test plans for an EBT system that issued debit cards for the payment of more than $3 billion in unemployment benefits annually.
• Responsible for the design and implementation of a system to generate quarterly REA Profiling Services Reports for the U.S. Department of Labor.
• Managed project to modify processes for capturing the data and producing all federal reporting required by the US Department of Labor as a result of UI benefit extensions mandated by Congress.
• Gathered requirements, developed mainframe application and performed testing for a project to outsource overpayment collection accounts to private collection agencies.
• Developed plans and applications for legacy data migration to ORACLE database.

Confidential

Project Lead, Consultant

Responsibilities:

• Project Lead for Confidential World’s Central Reservation System (CRS) used by Disney agents, airlines, and resort guests for booking vacations at Disney resorts and cruise line.
• Ensured system compliance with Sarbanes-Oxley (SOX) rules.
• Developed and implemented system continuance plans (disaster recovery).
• Ensured system compliance with PCI standards and rules.
• Developed project plans for CRS component of Disney’s Magical Express airport transportation service.
• Maintained work and on call schedules for team members.