SUMMARY

• Overall 15+ years of experience in Design, influence and Lead quality and testability of software and services in Agile Development methodology
• Experience in creating and executing Test Organization transformation road maps delivering cost and quality benefits with extensive experience in insurance domain
• Responsible for Quality delivery and operational measures and sound understanding of T&M, Fixed Price, Unit Based pricing models
• Risk and Issue Management for complex and critical programs
• Coordinated Test Automation CoE and established process and tools for efficiencies gain
• Experience in creating and executing test strategy for all types of testing engagements
• Providing solution, estimates and pricing for large RFP's and proactive propositions to customers
• Excellent People Management, talent acquisition and retention skills
• Strong communication, soft skills and task master to deliver the desired results for my customers
• Develop Test Strategy for complex projects involving multiple teams to collaborate
• Architect and drive Large Scale Quality challenges and initiatives across wide variety of Quality teams
• Automation ROI Calculation and proposal documenting experience with extensive knowledge on Visio and MS Word, Excel, PowerPoint
• Skills demonstrated through value realization for customers and industry acknowledged certifications including Professional Scrum Master 1 (PSM), ISEB Certified in Quality Testing and SQL Certified
• Execute all components of product testing such as functional regression, end to end testing, performance & load testing and Failure mode testing
• Provide scalability recommendation for complex services and applications
• Mentor other engineers, new team members and apply technical expertise to challenging programming and design problems relating to quality engineering
• Participate in establishing project plans, estimate work and monitor progress against milestones
• Communicate and coordinate testing with offshore and local teams as well as make recommendations to improve product reliability, performance, and quality assurance, best practices and processes
• Excellent documentation and reporting experience using MS word, Power point, Visio, Publisher tools
• Working experience with Agile Scrum teams, PMO and Release Management Office and burn down charts in JIRA and Confluence tools.
• Built UI - less utilities for defect reporting and tracking thru JIRA, Bugzilla REST API.
• Excellent documentation and reporting experience using MS word, Power point, Visio, Publisher tools
• Working experience with Agile Scrum teams, PMO and Release Management Office and burndown charts in JIRA and Confluence tools.

PROFESSIONAL EXPERIENCE

Confidential - Columbus, Ohio

SCRUM Master

Responsibilities:

• Implementation of Agile and Lean concepts, practices and values.
• Monitors line progress using historical data, observations, and experiences to achieve iteration goals and commitments; leads the line to deliver high-quality solutions.
• Identifies any risks and issues that might have an impact on delivery; facilitates a mitigation strategy for risks that affect the line.
• Collaborates with the line leads to provide impact to the line in the areas of analysis, design, development and testing, and ensures that best practices are leveraged.
• Ensures the line has everything needed to plan and execute the next sprint of work.
• Works closely with Business Application Owner and/or Application Owner to prioritize the backlog to maximize value.
• Facilitates scrum cadence (e.g., retrospective, daily stand-ups and show-and-tell meetings) to encourage collaboration, communication and feedback within the team; promotes a learning culture on the line and challenges the line to be innovative.
• Collaborates with the stakeholders to create transparency into the line activities and progress through appropriate tools.
• Managed allocation to various projects using Clarity Project Management tool.
• Generated variance report based on the actual and forecast estimate hours allocated to the project.
• Managed VMS (Visual Management System) boards for current work progress tracking.
• Generated iteration and release matrices.
• Continuously improves software delivery capabilities by identifying industry standards, adopting Nationwide Agile Practices, collaborating and coaching across lines.
• Helps the team understand the need for clear and concise Product Backlog items
• Collaborates with stakeholders to manage demand and capacity
• Ensures build-to-run transition and warranty support activities occur
• Collaborates, as part of release planning, with operations to deliver software in stable environments more often enables automated engineering practices to improve quality, productivity, efficiency and consistency of processes and product recommended experiences.

Confidential

SCRUM Master

Responsibilities:

• Create a digital experience for small to medium businesses where consumers will be enabled to purchase goods or services in exchange for loyalty rewards points for future purchases.
• It has three products for Loyalty program, Digital marketing, Data Analytics and Business Intelligence.
• Quality Delivery management includes QA Strategy development, effort management, Milestone adherence, Risk management and Quality Gate checks
• Team quality objective setting and quality monitoring for transaction intensive applications
• Critical defects in production are reduced by 15% for all Components since last one year
• Application downtime due to functional issues are reduced down to 1 occurrence from 8 in previous year
• Works in close collaboration with Release Management Office (RMO) & Portfolio Management Office (PMO)
• Coordinated 6 different User Acceptance Test (UAT) groups for on-time UAT tests results review and signoffs
• Quality delivery coordination with onsite-offshore model for effective cost of Quality and accountability
• QA effort ratio is maintained at less than 40% in comparison with DEV efforts
• 18K manual regression test cases reviewed, revamped and right sized to 6500 test cases with optimal quality test coverage
• Annual QA objectives setup for team members & Mentoring them to accomplish Organization Objectives
• Works with Product sponsors and AppDEV management for both legacy SDLC product delivery and Agile Sprint product delivery
• Earned Value, Actual cost & Backlog realization using JIRA
• Sprint planning and story delivery in Agile SCRUM sprint cycles
• Earned value realization during sprints and actual cost determination in sprint retrospectives
• Exercised Shift-left test strategy for early quality assessment and quality engineering
• Implemented Business Process Testing (BPT) framework for cost effective regression suites definition and execution
• Engagement experience includes Business Analysis, Process development, Project management, Contingency planning and Test Management, Project due diligence & Project transitioning, System Analysis, production support, programming, Acceptance Testing to Project Implementation
• Identify and resolve issues critical to the project’s strategic and operational success

Confidential

Sr. Project Manager and SCRUM Master

Responsibilities:

• Strategic Protection: The Light Pricing Tool Environment (LPTE) provides governed hosting of non-flow pricing tools and capturing of submission data into a common database.
• Rationale for using LPTE:
• GI’s pricing tools need to meet the minimum pricing tool standards, controls and security requirements and LPTE provides the most cost effective solution for standalone Excel-based pricing tools
• Key enabler for capturing and analyzing data, both locally, regionally and globally Simpler, more efficient approach to distributing, updating and managing pricing tools
• GCUK CompaZ: The implementation of CompaZ is to deliver a global pricing tool for transactional business used by Underwriters.
• Globally there are 70 different pricing tools being used across all LOB’s and a large number of these tools are held locally.
• This presents an issue when managing controls and reporting.
• This new pricing tool will still use the spreadsheets but they will be in the background and the input data is now entered into a web based application called CompaZ.
• CompaZ mirrors the spreadsheet therefore you will be familiar with the fields and data.
• Working at ONSITE /Offshore Client location as Sr Project Manager and SCRUM Master
• Managing multiple simultaneous scrum teams who work with teams across various sites & geographical locations to deliver releases by organizing SCRUM meetings to ensures the team needs are met.
• Work with Product Owner to ensure Vision, Roadmap is transparent, ensure team's work is aligned to these Goals and Objectives
• Facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Driving Scrum processes, risk management, tracking dependencies and conflict resolution techniques
• Generated capacity reports, performance, trending, incident reports and other related metrics to enable the delivery of required monitoring solutions.
• Support Product Owner in backlog maintenance, prioritization, defects/bugs resolutions
• Participate daily Scrum meetings, Sprint Planning, Sprint Review, Sprint Retrospective, Release planning and other scrum-related meetings
• Conduct Sprint Reviews/Demos for product teams and product managers.
• Observe relevant metrics that help the team see how they are doing and find out the ways how team’s productivity can be improved.
• Play an active role in fostering Agile knowledge throughout the organization by means of effective communication with both Technical and Business audiences.
• Actively help the team to overcome teething in adopting Agile methodology and contribute to the overall Agile spirit.
• Highlights interdependencies between teams and creates alignment
• Take responsibility for the planning, management and delivery of all Quality related activities
• Participate in program/project review meetings and Perform internal quality audits and risk assessments

Confidential

Quality Manager

Responsibilities:

• Test Project management and Test Lead with quantifiable measurements of project health
• Project planning, execution, monitoring & Control
• Involved in Enterprise testing approach & release strategy
• Project synch up meetings with customer on daily progress
• Regression test execution and results review along with release manager
• Review project risk and mitigation plans with team on Bi-weekly basis
• Project metrics dash board creation and publishing to key stake holders

Confidential

Responsibilities:

• The Database management system contains five major hardware components:
• Datalink WorkStation is application of the Datalink Data Management System, designed, developed, and implemented by Life Scan. The functional operations like Meter configuration, Database Backup, Restore, Archive and Generation and testing of various reports can be performed.
• Meter Link™ application establishes a connection between a meter and the OneTouch® Datalink® Data Management System.

Onsite Coordinator, Quality Manager & Test Lead

Responsibilities:

• Sizing and ROI estimations for testing efforts
• Reusable Business Components design, creation and Business Process tests assembly in Test Plan
• Published dash boards to all stakeholders with program progress and test metrics
• Acted as the onsite interface for any interaction with clients that will be engaging with any of the Testing Services Centers and Groups outside of Testing Services.
• Ensured that they have a detailed understanding of Test Centers of Excellence/Best Practice within Testing Service Delivery Model and able to articulate the vision of transition towards these types of models

Confidential

Responsibilities:

• The Enterprise Portal & Platform (EPP) program provides a high-performance scalable framework for Confidential to deploy secure business applications on the Internet.
• Delivery will be phased: The first phase delivers the foundation architecture and the core features required to retire the Extranet Portal. Next phases will address the MSOps Portal replacement as well as other key enhancements.
• The Confidential Operations (MSOps) Portal is an initiative to create a centralized web access point for all Confidential Operations customers, partners and vendors.
• The MSOps Portal provides a range of centralized facilities such as user authentication, user authorization, common navigation and user notifications which Operations development teams can take advantage of when building new applications or upgrading existing Operations applications that will be hosted on the Portal.
• Explore MS (EMS) is a web based reporting/communication tool for Channel Partners and Confidential employees. Explore MS is used by External users (employees of Channel Partners LARs, Disti’s, Software Advisors, Resellers & Vendors) These users use the site to:
• View reporting of Agreements, Orders, Shipments, Invoices, Price List Details, Customers, Service Requests for their agreements
• View notification and information relevant to country, program type, license type and participant type of their agreements, Approve and manage user accounts
• Internal MS users (MS Sales & Marketing, Licensing executives & Licensing Operations)
• Manage security configurations of companies that use this web site
• Create and manage content that appear in this web site
• Order Management was comprised of two major web capabilities, Order Checkout Processing and Internet Customer Service. OM is currently localized in twenty-one languages. The platform is built using ASP upon a Componentized complex layer called building blocks. It involves various Pages like Validation Page, Product Detail Page, Review Page, Receipt Page and Print Invoice Page. OM 5.0 primary release objective and scope Conversion of Order Processing to the .Net Framework.
• Integrated Account Plan is a fundamental set in understanding Confidential enterprise customer's business needs and helping them realize the value of their IT investments. The current structure of Integrated Account Plan Tool includes four major sections.