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Senior Scrum Master Resume

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Charlotte, NC

SUMMARY:

An Agile focused Project manager with experience in various industries spanning multiple countries. Proven ability to deliver projects within acceptable variances. Ability to build teams, drive change and deliver value to the customer.

TECHNICAL COMPETENCIES:

Enterprise platforms, Unix/ Linus migrations, Project Professional, Project Server

Remedy, Rally, WebEx Social, SmartSheet, Microsoft Office (Windows and Mac)

Windows SharePoint Services, Windows SharePoint Server, Version One

Jira, Jira - Agile, Puppet, OpenStack, VMWare

EXPERIENCE:

Senior Scrum Master

Confidential, Charlotte, NC

Responsibilities:

  • Rewriting the Trading platform to be merged into the Confidential Product offerings on Customer Day One and adding new features to better serve current and potential customers
  • Manage software development projects through the full SDLC lifecycle
  • Managing the build-out of various Ticker plants and Data Centers for redundancy and Disaster Recovery
  • Migrating data centers from Managed Data Centers to Confidential DC’s across the country. Aspects managed:
  • Vendor management
  • Procurement
  • Resource management
  • Migrating Physical environments to Virtual Environments
  • Vacation of Data centers to be moved, breaking down of equipment and shipment
  • Support the Infrastructure team in transforming into an agile, self-organizing team, using Kanban to better support Software Development teams
  • Working with the team, creating processes and procedures to streamline and add structure to their workday
  • Conduct all ceremonies, adjusting ceremonies to fit the pace of team
  • Provide best practices and support to both the team and Leadership
  • Removing impediments as they arise
  • Collaborate with other Scrum Masters and Coaches on a regular cadence
  • Improving communication between Development and IT teams; as well as between Leadership and the technical teams
  • Navigate a very complex process driven environment, keeping all the daily noise away from the teams for them to move forward effectively
  • Create artifacts in adherence to Confidential ’s policies to pass audits successfully

Senior Scrum Master

Confidential, Charlotte, NC

Responsibilities:

  • Project budget was managed as a true sAFE environment, from a Portfolio level.
  • Software development projects, following the sAFE framework and Microsoft technologies
  • Adding new functionality to have Prescriptions submitted online from the Doctors’ Office, also Changed, Canceled and doing checks for drug interactions against the CDC databases
  • Supporting 2 teams with transforming Waterfall teams into sAFE teams. Both at different stages and maturity in the Agile process
  • Conduct all ceremonies, within the prescribed time boxes
  • Provide best practices and support to both the team and Product Owner
  • Work closely with the Project Owner to write and groom stories from the Feature backlog
  • Navigate a very complex process driven environment, keeping all the daily noise away from the teams for them to move forward effectively
  • Creating artifacts in adherence to Confidential ’s policies and guidelines

Senior Project Manager/ Scrum master/ Agile coach

Confidential, Charlotte, NC

Responsibilities:

  • Transforming way new environments are provisioned and maintained.
  • Managing projects through the full project management life cycles
  • Transforming and affecting change within the team culture.
  • Driving team from waterfall to Agile through coaching members and leadership on best practices.
  • Support full SDLC processed, aligning the institutional processes with Agile processes within the team
  • Scrum Master for three teams - Puppet, OpenStack development and Blueprint Development
  • Conducting daily scrums and other key meetings in support of the team
  • Navigating TPM process while delivering project in an Agile approach
  • Minimizing process and rigor impacts on team
  • Ensuring documentation and milestones are met to satisfy both methodologies.
  • Story grooming
  • Resource Management
  • Forecasting
  • Monitoring and controlling
  • Release coordination - managing release cycle, from inception to handover to OPS
  • Oversee creation of CR
  • Scheduling resources
  • Scheduling and conducting Go/No-go meetings
  • Conduct change call
  • Reporting
  • Successfully delivered all projects, within time and budget
  • Provide guidance and mentoring teams on best Agile practices
  • Creating processes to assist and streamline team activities

Senior Project Manager/ Scrum Master

Confidential, San Jose, CA

Responsibilities:

  • Responsible for the activities of technical team of 7 within WebEx Social, supporting continuous change and fast paced Release cycles
  • Managing release cycles using Scrum methodology
  • Managing artifacts
  • Facilitating Planning meetings, daily scrum, Scrum review and Scrum retrospective
  • Facilitating Scrum of scrums
  • Act as a Scrum coach, mentoring project management team on best practices and implementing Scrum into a mostly PMI run environment
  • Managing Stakeholders and expectations with effective communication and following company processes and procedures
  • Defining scope by facilitating workshops and brain storming sessions
  • Act as go-between for business and technical teams, ensuring scope is set correctly and in detail
  • Managing scope to eliminate scope creep before or during Releases
  • Project planning for ongoing projects as well as new projects being migrated onto WebEx Social
  • Track, define and control project schedule
  • Project performance reporting
  • Responsible for teams across multiple time zones - UK, India and various areas within the US
  • Fostered and environment of open communication and problem solving, by improving processes and creating new effective processes and policies
  • Managing budget - inter team billing and overall project budget management
  • Responsible for decisions and final recommendations, often affecting more than one BU or the entire Program
  • Risk management - analysis, response planning
  • Change management - Served on the Change Board, facilitating discussions to ensure changes are approved/ rejected or implemented accordingly
  • Utilized Project Professional, Rally, and Remedy as planning/ monitoring tools

Senior Project Manager/ Scrum Master

Confidential

Responsibilities:

  • Managing various projects within Confidential, providing Operational
  • Support on a management level and managing projects using Agile/ PMP principles
  • Assisted various units to adopt Agile/Scrum methodology in a software development and hardware deployment environment
  • Managing projects through full lifecycle
  • Projects included both technical and business projects
  • Establish and maintaining business critical relationships with various supporting vendors to assist with the Banks corporate strategy
  • Resource management - both internal and vendor resources
  • Project planning
  • Managing installation and layout of physical infrastructure after the completion of newly built buildings for the group
  • Planning and implementation of Virtual Desktop infrastructure to an initial 4000 users
  • Utilized Project Professional, Rally, and Remedy as planning/ monitoring tools

Technical Project Manager

Confidential

Responsibilities:

  • Tasked with ensuring that all new deployments pass quality gates, on the first attempt
  • Pass rate improved to achieve 95% acceptance into service first time, by engaging management, technical teams and defining processes
  • Able to work in a highly politically charged environment, ensuring projects deliver on time and within budget with resources that managed by 3rd part vendors and outsourced partners
  • Engagement of management and technical teams on various levels
  • Rollout of operating systems in clustered and stand-alone environments Management of three teams to ensure delivery within acceptable tolerances
  • Analyzed key metrics to measure product effectiveness.
  • Utilized Project Professional and Remedy as planning/ monitoring tools

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