Technical Program Manager - Scrum Master Resume - Hire IT People

SUMMARY:

Strategically focused Technical Program Manager and services leader proven in delivering upon complex Enterprise Networking, Tools and Automation strategies.
Advisory and Optimization Services
Digital Business and Process Transformation
Automation, Orchestration & Network Programmability
SDLC & Development Operations
Agile - Scrum Master
New Complex Business Development

PROFESSIONAL EXPERIENCE:

Technical Program Manager - Scrum Master

Confidential

Responsibilities:

Responsible for all Data Network Consulting & Software Development Services delivered to Cisco’s largest Financial Services & Pharmaceutical Customers.
Acting Scrum-Master for all software development activity within the Bank of America Enterprise Data and Application Development Portfolio.
Chair architectural forums focused on enterprise networking programmability strategies (infrastructure as code), Machine Learning & Predictive Analytics, Business Process Automation and Process Management across various Confidential & Big Pharma accounts.
Collaborate with Account Leaders and Sales Directors to develop complex software driven designs and transformative strategies for various enterprise accounts
Interface directly with various Business Units & Product Owners on application enhancements. Partner and Influence product roadmaps and release schedules based on critical customer, delivery team feedback and market shifts.
Delivered on Confidential Agile Software Defined Network adoption strategy which drove pervasive automation across all points in BOA’s data network centered around the Cisco Network Service Orchestrator platform, OSS/BSS Integrations with external systems and end-end DevOps people and process transformation.
Partnering with Cisco’s Global Transformation Office to drive and implement an Agile Workflow and Business Process Simplification strategy across all of Advanced Services.

Confidential, New York, NY

Sr. Project Manager

Responsibilities:

Successfully chartered and tactically managed six of twelve work streams responsible for standing up the Bank of America Program within Cisco’s Advanced Services and Cloud & Managed Services (CMS) Organizations.
Drove the migration strategy off of HP Enterprise Services Infrastructure to Cisco Cloud Managed Infrastructure.
Defined all Event Management Tooling processes, procedures and drove the implementation and UAT of Cisco’s managed toolsets.

Confidential, Little Falls, NJ

Technical Project Manager

Responsibilities:

Managed the day-to-day tactical planning and implementation of multiple large scale projects within Confidential sector.
Drove engineering activity on client engagements within all data network practices and ensured adherence to scope and use of Confidential methodology, templates, checklists and manufacturer best practices.
Performed engagement reviews, risk assessment and post implementation quality assurance meetings with clients.
Accurately forecasted revenue, profitability, margins, bill rates and utilization across projects.
Manage relationships with 3rd party vendors, sub-contractors and all Confidential partners to foster new business and new go to market strategies for products. .

Confidential, New York, NY

Senior Technology Manager

Responsibilities:

Successfully led Technology operations for all North East Conference Center locations.
Developed Convenes technology pricing and strategic sales model.
AV & IT Sales totaled 26.5 Million dollars in revenue across 3 sites.
Forecasted, scheduled and delegated IT staff responsibilities based on customer specific technology requirements.
Implemented comprehensive training platforms to enhance each technicians core technical competencies.

Confidential, Sayreville, NJ

Applications Engineer / Project Manager

Responsibilities:

Directly responsible for the installation and service of integrated Audiovisual and IT equipment in Commercial & Enterprise Accounts .
Managed Leff Securities unionized Electrical and low voltage cabling division responsible for all LV data cabling, fiber runs, terminations, rack builds, Hardware mounting and UAT.