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Technical Program Manager - Scrum Master Resume

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  • Strategically focused Technical Program Manager and services leader proven in delivering upon complex Enterprise Networking, Tools and Automation strategies.
  • Advisory and Optimization Services
  • Digital Business and Process Transformation
  • Automation, Orchestration & Network Programmability
  • SDLC & Development Operations
  • Agile - Scrum Master
  • New Complex Business Development


Technical Program Manager - Scrum Master



  • Responsible for all Data Network Consulting & Software Development Services delivered to Cisco’s largest Financial Services & Pharmaceutical Customers.
  • Acting Scrum-Master for all software development activity within the Bank of America Enterprise Data and Application Development Portfolio.
  • Chair architectural forums focused on enterprise networking programmability strategies (infrastructure as code), Machine Learning & Predictive Analytics, Business Process Automation and Process Management across various Confidential & Big Pharma accounts.
  • Collaborate with Account Leaders and Sales Directors to develop complex software driven designs and transformative strategies for various enterprise accounts 
  • Interface directly with various Business Units & Product Owners on application enhancements. Partner and Influence product roadmaps and release schedules based on critical customer, delivery team feedback and market shifts.
  • Delivered on Confidential Agile Software Defined Network adoption strategy which drove pervasive automation across all points in BOA’s data network centered around the Cisco Network Service Orchestrator platform, OSS/BSS Integrations with external systems and end-end DevOps people and process transformation.
  • Partnering with Cisco’s Global Transformation Office to drive and implement an Agile Workflow and Business Process Simplification strategy across all of Advanced Services.

Confidential, New York, NY

Sr. Project Manager


  • Successfully chartered and tactically managed six of twelve work streams responsible for standing up the Bank of America Program within Cisco’s Advanced Services and Cloud & Managed Services (CMS) Organizations.
  • Drove the migration strategy off of HP Enterprise Services Infrastructure to Cisco Cloud Managed Infrastructure.
  • Defined all Event Management Tooling processes, procedures and drove the implementation and UAT of Cisco’s managed toolsets.

Confidential, Little Falls, NJ

Technical Project Manager


  • Managed the day-to-day tactical planning and implementation of multiple large scale projects within Confidential sector.
  • Drove engineering activity on client engagements within all data network practices and ensured adherence to scope and use of Confidential methodology, templates, checklists and manufacturer best practices.
  • Performed engagement reviews, risk assessment and post implementation quality assurance meetings with clients.
  • Accurately forecasted revenue, profitability, margins, bill rates and utilization across projects.
  • Manage relationships with 3rd party vendors, sub-contractors and all Confidential partners to foster new business and new go to market strategies for products. .

Confidential, New York, NY

Senior Technology Manager


  • Successfully led Technology operations for all North East Conference Center locations.
  • Developed Convenes technology pricing and strategic sales model.
  • AV & IT Sales totaled 26.5 Million dollars in revenue across 3 sites.
  • Forecasted, scheduled and delegated IT staff responsibilities based on customer specific technology requirements.
  • Implemented comprehensive training platforms to enhance each technicians core technical competencies.

Confidential, Sayreville, NJ

Applications Engineer / Project Manager


  • Directly responsible for the installation and service of integrated Audiovisual and IT equipment in Commercial & Enterprise Accounts .
  • Managed Leff Securities unionized Electrical and low voltage cabling division responsible for all LV data cabling, fiber runs, terminations, rack builds, Hardware mounting and UAT.

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