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Quality Analyst Resume Profile

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PROFESSIONAL SUMMARY:

Successful management of multiple calendars, expense reconciliation, accounts payable/accounts receivable, complex travel, graphic presentations, spreadsheets and events coordination for executives at local and remote sites with a high level of discretionary work ethics. Proven ability to anticipate and identify needs of executive management and initiate administrative tasks to meet those needs. Advanced excel compilations skills using vlook-ups, pivot tables and formulas and conditional formats. Strong organization and communication skills time-management with the ability to work well within deadlines prioritization and multi-tasking skills leadership and interpersonal skills as well as a proactive team player.

KEY SKILLS:

  • Advanced MS Word 2010 - Advanced MS PowerPoint 2010 - Advanced MS Excel 2010 - MS Publisher
  • MS Outlook 2010 - Financial/Budgets Reporting - Planview - HP Service Manager
  • Clarity Time System - End-to-end Projects - Data Management - Events Coordinator
  • Sharepoint Administrator - Lotus Notes 2008 - Groupwise - IDX/Medware
  • Oracle and Prolinx Database - AT T iSupplier - SyteLine Manufacturing Web-based Program

PROFESSIONAL HISTORY:

Confidential

Data Quality Analyst contract position

  • Successful analysis and quality review of retirement investment fact sheet to ensure accuracy
  • MS Excel pivot tables, vlookups, conditional statements, and simple formulas for data compilations
  • Complete deliverables with defined performance requirements
  • Strict attention to detail, and proven ability to remain focused while reviewing tedious data

Confidential

Project Coordinator contract position

  • Work with data collected at site visits and provided by others or gathered personally such as surveys, site configuration sheets, building plans to produce construction documents for various cell site applications.
  • Support daily activities of managers.
  • Creates and maintains project, bid files and associated support documentation
  • Internet knowledge for various purposes
  • Utilizing SharePoint to download and maintain client site information into categories for quick reference to ensure accuracy

Confidential

Administrative Assistant/Customer Service contract position

  • Process daily incoming receipt acknowledgements
  • Run daily customer status reporting
  • Process procurement for customer price listings
  • SyteLine functionality for customer reporting
  • Analyze customer pricing to ensure profit margins
  • Manager calendar maintenance
  • MS Office 2010 advanced functionality

Confidential

Project Coordinator contract position

  • Work with data collected at site visits and provided by others or gathered personally such as surveys, site configuration sheets, building plans to produce construction documents for various cell site applications.
  • Support daily activities of managers.
  • Create and maintain project, bid files and associated support documentation
  • Internet knowledge for various purposes
  • Able to download pictures and label them per client specifications into SharePoint Website

Confidential

Administrative Assistant II contract position

  • Provide administrative support to MD Director and staff
  • Scheduling meetings
  • Advanced MS Office functionality and data compilations
  • Utilized IDX and Medware to obtain patient information, etc.
  • Travel arrangements and expense reporting
  • Events coordinator and ordering supplies

Confidential

Administrative Assistant contract position

  • Provide administrative support to VP, Credit Collections and staff
  • Scheduling meetings
  • Utilized advanced MS Office functionality and data compilations
  • Reports maintenance using C2 and CACS database customer account database
  • Schedule daily SONP shutoff for non payment orders customer disconnect tracking
  • Events coordinator and ordering supplies

Confidential

Administrative Coordinator contract position

  • Provide full executive support to the Chief Executive Officer and Vice Presidents
  • Scheduled complex meetings with key customers and high level executives
  • Utilized advanced MS Office functionality
  • Events coordinator and maintained department petty cash
  • Provide proactive support with minimal supervision

Confidential

Administrative/Office support contract position

  • Support VP and Office Manager
  • Set up mail merges, compile correspondence using MS Office suite
  • Answering phones receptionist
  • MS Excel data queries and reporting

Confidential

Senior Administrative Assistant contract position

  • Provide executive support Senior Directors and their management teams.
  • Scheduling complex meetings with key customers and high level executives utilizing MS Outlook.
  • Travel arrangements
  • Event coordinating for office functions
  • Preparation of presentations using diagrams, graphic and charts
  • Advanced Excel functionality running data queries for reporting
  • Clarity and HP Service Manager for data compilations and reporting

Confidential

Administrative Coordinator

  • Provided support services for local and field application executive officers and their management teams.
  • Create and update PowerPoint presentations with diagrams, graphic and charts
  • Advanced Excel functionality for reporting importing and running data queries
  • Schedule large, complex meetings with key customers and high level executives utilizing MS Outlook.
  • Event coordinating for office functions with high level executives
  • Frequent complex travel arrangements
  • High level of initiative and motivation towards workload deadlines
  • Expense reconciliation/accounts payable support
  • Management of resource tracking reporting for all associated employees and contractors
  • Site coordinator for new hires, including orientation, space planning and tools provisioning
  • SharePoint Administrator for new administrative assistants to reference company policies and procedures
  • Compilation of statistic reports for multiple applications and projects
  • Efficiently and effectively manage day to day operations

Confidential

Administrative Assistant Level V/Continuity Of Business Administrator

Travelers Investments acquired by Citigroup Investments/Citigroup Global Investments

  • Provided support services for Investment Managers and Vice Presidents and staff
  • Responsible for the development and maintenance of corporate website and online time management systems
  • COB process documentation and update in conjunction with corporate guidelines
  • Assisted executives in complex travel arrangements, calendar management and graphic presentations
  • Developed and implemented website graphics and documentation
  • Liaison for design and maintenance of online time management system
  • Coordinated office function events
  • Accounts payable expense accounts processing, calling cards, pagers and car service
  • Front desk switchboard/receptionist coverage

Confidential

Executive Assistant

  • Assist 2 Partners, 1 Senior Manager and 6 Managers
  • Provide administrative computer support utilizing MS Office
  • Dictaphone transcription
  • Preparation and processing of time and expense reports.
  • Functionality of the NEIS System New Engagement Information System for engagement process reports, engagement status summaries and accounts receivable aged trial balance reports.
  • Process all client billing and maintenance of files.

Confidential

Advanced Secretary/Admin Support

  • Assist 2 Directors, 2 Manager and staff
  • Provide administrative computer support utilizing MS Office
  • Transcribe and compose correspondence consistent with general office policies and procedures.
  • Prepares routine reports and special on-time summaries
  • Apply knowledge of business structure, functions and customer responses to support needs.
  • Process administrative forms and maintain attendance records
  • Process all purchase orders and travel vouchers
  • Responsible for department petty cash
  • Mail Systems Administrator

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