Business Analyst Resume Profile
OBJECTIVE:
To obtain a position within a company that will allow me to utilize my business and management experience for the benefit of the company, as well as for personal growth and professional advancement.
SUMMARY:
- Information Technology professional with extensive experience analyzing, designing and developing business systems.
- Program/Project Manager managing many Analysts, Developers and multiple projects at the same time with extensive experience using SDLC methodology while working with Waterfall, Agile and Scrum.
- Business Analyst experienced in reference data, gathering requirements, test plans/scripts, documentation and quality assurance.
- Extensive experience working within a Call Center using Genesys IVR and Predictive Dialer.
- Strong experience with PMBOK and CMMI methods, preparation of project reports, presentations as well as experience with ILM.
- Significant experience with Front, Middle and Back Office.
- Excellent communication skills verbal/written .
- Working knowledge of FIX Protocol. Experience with RFP, RFQ and RFI.
- Heavy financial industry experience including ETF, Fixed-Income Bonds Preferred Stock , Capital Markets, Trading, Settlement Processing, Risk Management, Global Custody, Treasury Management Systems, Asset Management Buy/Sell Side , Annuities, Mutual Funds, Equities, Futures, Options, Margin Accounts, ACATS, Equity Derivatives, Credit Derivatives, Credit Default Swaps, Cash Flow, MBS, ABS, Hedge Funds, Commodities, Client Statements, Insurance and Telecommunications.
- Significant Project Management and Team Lead experience within a PMO.
- Experience with various financial systems General Ledger, Accounts Receivable, Accounts Payable, P L, Tax Lot Acctg., Deposits, Loans, etc. .
- Experience with Data Warehousing, as well as Compliance and Anti-Money Laundering within the financial industry.
- Worked with US GAAP, FAS 133/IAS 39/CICA 3865 accounting hedges.
- Experience with Regulatory and Compliance SOX, Basel II and III .
SKILLS:
- Function: Project Management, Business Analysis, Quality Assurance.
- Testing: Unit Test, System Integration Test, User Acceptance Testing.
- Software: Java, Unix, Linux, Oracle, .Net Framework, ASP.Net, VB.Net, C ,
- C , Visual Basic, XML, MS Office, MS Word, MS Excel, Cognos, Powerpoint, MS Outlook, MS Access, MS Project, Visio, MS Office SharePoint Server, MS IIS Web Server, Mercury Quality Center, Siebel, Genesys, Predictive Dialer, Rational Suites, RUP, CMMI, ISO, UML, Agile Methodologies, SQL, Crystal Reports, Business Objects and Salesforce.com.
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst/Project Manager Consultant
- Responsible for securing information to create Business Requirement Documents, turning them into Functional Requirement Documents.
- Worked in the Financial Area.
- Experienced and proficient with Salesforce.com
- Worked in Inbound Call Center using IVR, ACD and Genesys.
- Helped representatives with client problems.
- Worked with clients analyzing problems and coming up with solutions.
- Used Agile Methodology and set up Use Cases.
- Excellent verbal and written communication skills.
- Allocated staff assignments and managed other Business Analysts.
- Experienced working at multi-tasking using SDLC methodologies.
- Experience using SQL queries and worked with UAT testing.
- Ran workshops and training of new Business Analysts.
- Working with developers and business users to develop test plans and test cases.
- Develop procedures for introducing new products to various clients.
Confidential
Business Analyst/Project Manager
- Experience in multi-tasking, working on several projects at the same time.
- Developed employees by mentoring, training and evaluating performance.
- Worked in Sales Call Center using IVR and Genesys.
- Managed projects from concept through completion using SDLC methodologies.
- Gathered requirements, both business and functional also wrote documentation.
- Worked with Agile and Waterfall Methodologies.
- Set up functional specs, test plans and test scripts.
- Worked with developers, monitoring tests.
- Managed 4 Developers and 2 Project Leaders.
- Experienced in making presentations.
Confidential
Business Analyst/Program/Project Manager
- Responsible for gathering and documenting business requirements by talking with business users and managers to create functional specifications and test plans, working with Data Mapping, following SDLC methodologies with QA and UAT testing using SQL queries.
- Worked with all types of open-ended Mutual Funds money market funds, bond funds, fixed income funds, stock funds, equity funds and hybrid funds.
- Worked in the area of Business Intelligence using data gathered from a Data Warehouse together with Data Analytics.
- Experience working with Reference Data and Master Data Management.
- Experience with Budgeting and Forecasting and use of Dashboards to show the KPI's related to Sales and Productivity.
- Worked with Basel II, and Basel III with Risk-Weighted Assets to determine the amount of risk on a bank's assets and the amount of capital required to carry.
- Extensive experience working with Capital Markets, Client Statements, OTC Trading, Credit Derivatives and Credit Default Swaps.
- Worked on monitoring cash flows to ensure adequate liquidity is maintained by seeing that a balance between short-term assets and short-term liabilities is kept.
- Experience working with Equity Derivatives such as Equity Options, Equity Futures, Equity Swaps, Convertible Bonds and Equity Index Swaps etc.
- Worked with Agile Technology methods. Allocated and monitored staff assignments to ensure that key deliverables were met. Prepared and conducted test plans and test cases. Experienced with ILM.
- Worked with Exchange Traded Funds ETF , Fixed-Income Products, Municipal, Corporate and Government Agency Bonds, Bond Funds, Mutual Funds, Municipal Obligations, U.S. Treasury Securities, FX, MBS and Repos.
- Project Manager in a PMO using CMMI methods, providing hands-on Project Management to the development team, both here and offshore, meeting timelines and correcting system defects.
- Program and Project Manager, running meetings, tracking defects, running JAD and RAD sessions, following up on project and program changes, while working with vendors to meet timelines.
- Worked on compliance projects, such as Reporting for MUNI Funds and Recaps Transmission to National Securities Corp.
- Experience in multi-tasking, working on several projects at the same time.
- Worked with RFP's, RFI's and RFQ's which included item specifications, financial information and request for price.
- Worked with General Ledger on a project to derive the Balance Sheet and Income Statement used together with Cash Flow Statement and Statement of Retained Earnings to produce Financial Statements.
- BA working on Regulatory and Compliance SOX, etc. .
- Worked on various Securities Projects such as Trading and Stock Management in the Prime Broker Area with emphasis on Hedge Funds.
- Worked in the Risk Management Area identifying the risk source, measuring the severity of the risk and how to address the risk on various projects.
- Used Modeling tools such as UML and Visio to produce meaningful models of larger software projects to insure that business functionality is correct.
Confidential
Project Manager/Business
- Gathered business requirements by speaking with managers and business users.
- Used MS Project while managing a business application in the Energy Commodities area with the emphasis on natural gas, on a project for discovery of leaks and the risk associated with it.
- Managed 4 BA's to produce routines that discovered and corrected natural gas leaks. Directed complete QA and UAT testing using SQL queries.
- Directed project to pinpoint electrical usage by area, weather, date and time.
- Produced project documents and managed signoff by responsible parties.
Confidential
Business Analyst/Project Manager Fulltime
- BA/PM in Wealth Management, working with General Ledger, municipal obligations, Asset Management, Hedge Funds and fixed-income securities.
- As a facilitator between end users and information systems staff, translated end user requirements into business requirements and design specification requirements. Ran JAD and RAD sessions.
- Experience working with Reference Data and Master Data Management.
- Extensive work with ETF, Fixed-Income Products, Capital Markets, Credit Derivatives, Treasury Mgmt Systems, Mutual Funds, MBS, ABS, OTC Trading, Repos, Credit Default Swaps, Foreign Exchange and Global Custody.
- Worked in Client Statements Division, making sure statements were in balance, checking on enhancements to the statements, worked with vendor on print preparation of statements, represented Statements Group at meetings.
- Worked with Agile Technology methods. Used MS Project.
- Investigated and derived solutions to production problems in Brokerage Statements.
- Worked with Risk-Weighted Assets to determine the amount of capital that should be carried to protect against unexpected losses.
- Experience in multi-tasking, working on several projects at the same time.
- Project Manager in a PMO, interfacing with QA Department in setting up QA testing and UAT testing of options using SQL queries.
- Worked on Risk Management for various projects, finding the source, determining risk severity and how to minimize the risk.
- Worked with RFP's, RFI's and RFQ's which included item specifications, financial information and request for price.
- Led various projects working with Margin Accounts to analyze frequency of liquidity and the number of margin calls.
- Developed employees by mentoring, training and evaluating performance.
- Wrote Functional Specifications for mutual fund analysis to allocate percentages of increase/decrease of activity. Wrote test plans and test cases.
- Project Manager in charge of 4 Java Developers on a Tax Project setting screens showing Federal and State Tax obligation for various clients.
- Worked with Regulatory Reporting and Compliance Basel II, ISO, Sarbanes-Oxley, FFIEC, COBIT, NIST and the US Patriot Act .
Confidential
Project Manager/Business Analyst Consultant
- Acted in capacity of Project Manager and Business Analyst managing 2 BA's, 5 Developers and a Project Leader.
- Gathered business requirements from business users to produce BRD's and FRD's.
- Worked on merger between the Bell Companies and Prodigy.
- Ran meetings between merger representatives.
- Designed system for telecommunication process between web pages of Prodigy and the Bell system.
- Interacted with representatives of Telephone Companies such as Southwestern Bell, Pacific Bell, Nevada Bell and SNET.
- Set up Accounts Receivable and General Ledger programs for DSL Services.
- Analyzed information on internet processes and wrote specs, documentation etc.
- Set up functional specs and test plans for system conversion.
- Delivered presentations to representatives of the Bell System.
Confidential
Business Analyst Consultant
- Responsible for analysis of online and batch system for International Capital Money Market Division of the bank.
- Met with business users and departmental managers to gather requirements and worked with the FX market.
- Set up changes for Royal Bank of Scotland portion taken over by BONY .
- Developed online screens showing account history, giving users ability to add and change information. Tested results using SQL queries.
- Worked with U.S. Treasury bonds, NYC Government bonds and other fixed-income securities.
- Set up Business Requirements Documents, Functional Specifications using SDLC
- Methodologies.
- Designed interest notification advice forms showing clients increase or reduction of interest rates on international money market accounts.
- Provided business support for financial applications, primarily General Ledger.
Confidential
Project Manager/Business Analyst Fulltime
- Performed analysis and design of a phone book system.
- Managed 8 Developers and 2 Project Leaders in the capacity of Project Manager.
- Gathered requirements, wrote documentation and insured that all QA libraries were maintained.
- Designed and developed specs both for online and batch use.
- Managed projects from concept through completion using SDLC methodologies.
- Interviewed and evaluated Developers under my supervision.
- Developed employees by mentoring, training, evaluating performance, as well as assigning challenging jobs.
Confidential
Project Manager/Business Analyst Consultant
- Directly responsible for Y2K compliance.
- Managed 5 developers and a Project Leader. Set up Tests using SQL queries.
- Designed risk management program to show long and short values of stock positions by account and type symbol .
- Analyzed compliance factors against SEC regulatory information.
- Analyzed Legacy Security Processing applications, Trading and Global Custody.
- Set up meetings with managers and business users to gather requirements and produce documented procedures. These procedures were used in Foreign Exchange, Stock/Loan, Settlement, Trust Accounting and Mutual Funds.
Confidential
Business Analyst Consultant
- Designed system to replace 106 separate programs with one program and 7 subroutines.
- Designed and set up Universal Life Insurance Policy project, which produced rating, calculation and policy illustrations.
- Met with business owners to document business requirements.
- Directly coordinated with actuaries, which produced detailed and complex calculations for the project.
- Set up functional specs, test plans and test scripts that ensured application performance with regard to business requirements and system integration.
- Documented the Universal Life project.
- Responsibility for the update of the database on a daily basis.
Confidential
Business Analyst/Project Manager Consultant
- Directly responsible for the gathering of requirements and the design and analysis of a Financial Advisor Education System.
- Managed 9 Developers and 2 Project Leaders.
- Met with Managers in the Education Department to document and set up the system.
- Designed Mutual Fund System to analyze how exchange rates affect foreign funds.
- Prepared functional specs, test plan and test scripts for the Mutual Fund System.
- Maintained a Fixed Income Analysis Program, which compared quantity, yield and maturity of Corporate Bonds and Treasury Bonds.
- Maintained Dividend and Interest Notification System.
Confidential
Project Manager/Business Analyst Fulltime
- This was a continuation of my work at RCA Global, which was taken over by MCI.
- Technical Hands-On Project Manager managing as many as 15 Developers and 3 Project Leaders.
- Met with Executive Management to analyze business requirements.
- Gathered requirements and documented the conversion of the old RCA Billing System to the new MCI Billing System.
- Designed statistical programs for top 100 customers for use by Marketing and Sales Departments.
- Developed Tax Reporting System to be used by various State Internal Revenue Sections.
- Directly involved in decision making and help establish policy and planning as to equipment to be ordered and the hiring of new programmers and analysts.
- Developed employees by mentoring, training, evaluating performance, as well as assigning challenging jobs.
- Designed documentation standards.
- Set up specs related to Sales, Payroll, Accounting, Financial Applications and Inventory.
