TECHNICAL SKILLS

Methodologies: Waterfall, Agile/Scrum

Databases: Oracle, SQL Server 2008/2005

Operating Systems: Windows (2003, 2000, NT, XP, Vista, 7)

Business Modeling & Requirements: MS Visio, MS Office Suite (Excel, Word, Publisher, Outlook, PowerPoint, One Note), Top Team, HP Quality Centre Rational Requisite Pro 7.1.2

Domain: Financials, Auto & Aero, Manufacturing, Mortgage and Oil & Gas

Programming Languages: C, C++, C#, ASP.Net, SQL, Manual Testing

PROFESSIONAL EXPERIENCE

Confidential | Charlotte, NC

SCRUM Master | BSA | Manual Tester

Responsibilities:

• As SCRUM Master, gather requirements around the existing system to aid the development team in executing required technical updates.
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs
• Conduct daily SCRUM meetings and distribute tasks to address team issues and concerns.
• Successful Migration of Monolithic pages of the FAS Website to the Cloud.
• Turn documented requirements into functional requirements and test scenarios.
• Create documentation, such as Business Requirements, Feature Files, Use Case Scenarios and Stories/Epics for the Modules developed.
• Hold meetings with various stakeholders and prod support teams to find bugs on the production website and eventually, getting them fixed.
• Remediate issues on FAS marketing website.
• Create documents and facilitated meetings for IT - GPS Audits (Testing and Requirements related).
• Work with Adobe Analytics Team to test and track events and activities on the website.
• Practice an Offshore-Onshore Model with a team of 8 developers working from offshore.

Confidential | Mt. Laurel, NJ

SCRUM Master | Lead Business Analyst

Responsibilities:

• Worked with a team of 11 other BAs to integrate various modules into one single system.
• As SCRUM Master, Facilitate SCRUM Calls, Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings amongst various meetings with the Business for Requirement Gathering and Documentation.
• Work on any Impediments that the Dev Team might be facing while working on Stories created in JIRA.
• Reporting to the Management periodically about the Progress of the Project and Performance of the Team - Individually and on the whole.
• Worked closely with teams in property and casualty insurance.
• Worked with outside vendors to gather requirements (errors, emails, imaging, archiving) from the vendor’s side.
• Partnered with various departments - Legal, Audit, Compliance, Sales, Clients to understand the Business perspective of project requirements.
• Collaborated with Helpdesk team to define business challenges (e.g. Concerns with the existing systems).
• Defined infrastructure requirements for the integration with the external vendor and changes to the existing system.
• Prepared Business Requirement Document (BRD) and translated into functional specifications and test plans.
• Conducted daily SCRUM meetings and distributed tasks to address team issues and concerns.
• Worked with End-To-End implementation with data warehousing team and strong understanding of Data Warehouse (DW) concepts.
• Performed analysis on existing systems, recommended enhancements, and implemented strategies to streamline current processes.
• Partnered with QA team to aid in testing, using SQL, and developed test scenarios and test cases.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.

Confidential | Houston, TX

Information Risk Manager/Analyst

Responsibilities:

• Reviewed and enhanced existing evergreen procedure documentation to meet project, IRM (Information Risk Management) and audit requirements.
• Worked in accordance with existing CISA guidelines, implementing Archer Policies and procedures.
• Created a dashboard for management to view and analyze the progress on Risk Compliance.
• Created and reviewed new procedures documentation to fill compliance gaps.
• Completed assigned remediation activities identified in the Project IRM Plan.
• Ensured MCP compliance with enterprise initiatives like Find Once Fix Everywhere (F1FE) and Information Technology Governance, Risk and Compliance (ITGRC).
• Facilitated interviews with clients and project teams for information gathering.
• Compiled project issues lists while implementing various acts like SOX, data privacy, information protection, process control networks.
• Maintained WAM - Web Asset Management - a repository of all the assets involved and utilized by every project.
• Managed MCP (Major Capital Projects) IRM tools (ITGRC) (Informational Technology Global Risk Compliance)
• Provided monthly project IRM compliance updates.
• Trained a team of 7 people as an Onsite/Offshore Coordinator.

Confidential

Business Analyst | MES Analyst

Responsibilities:

• Responsible for requirements gathering, design & development, testing & UAT and multi-site rollout.
• Worked to gather data based on PLCs attached to the machines.
• Documented the high-level & detailed-level requirements, technical design & test cases.
• Reviewed and analyzed the business environment and identified process improvements
• Involved in creating “As-Is” and “To-Be” business process models; performed gap analysis.
• Produced wireframes and prototypes for the dashboard and reports of the to-be system and created use cases and functional and non-functional specs to substantiate them.
• Conducted functional requirement walkthrough sessions with Business, IT and QA teams and obtained Business sign-off.
• SQL admin for the project comprising SQL and Oracle DBs (using Toad).

Confidential

Lead Business Analyst

Responsibilities:

• Functional and technical aspect of ActivPlant &various modules such as MIAdmin, VPWebView, RCA and Shift Editor.
• Overview of MES architecture and its implementation in ActivPlant.
• Displaying real time and historical information in different views such as Layout View, Detailed View, Production View and Trend View.
• The RCA (Root Cause Assignment) module, which is used to record information about an incident.
• Shift editor module, which provides the manufacturing insight about the current shift to the next shift leader.
• Configuring Plant, Group and Asset along with the OPC servers & VPCollector.
• Report Administration & report generation in MI Admin.
• Configuration of Report provider as APRS SP-XML Provider, APRS SP Provider, APRS Query Server and SQL Server Reporting Service.

Confidential

Production Support | Developer

Responsibilities:

• Responsible for customer interactions, understanding business requirements and a single point of contact for application related issues.
• Database management for parts and configurations.
• Created service center incident reports for the various websites.
• Checked and reported status of application, (Regular Health Check Up).
• Implemented incident and service requests as per agreed SLA.
• As a part of the development team, created web designs and Oracle stored procedures for data handling using Toad and SQL.

Confidential

Systems Analyst

Responsibilities:

• Requirements gathering, analysis and design, coding, testing and deployment.
• Identified gaps in integration between different databases, analyzed and documented the business requirements.
• Facilitated JAD sessions with business SMEs and analyzed the functional requirements anddocumented use cases, process maps, wireframes prototypes
• Conducted walkthroughs of requirements and helped resolve outstanding issues.
• Created mockupsto comply with report requirements.
• Analyzed data for data mapping of report elements to SQL database.
• Maintained the automated process of data movement from MS Excel to MS SQL database.