Program Manager Resume

SUMMARY

Innovative Project and Program Manager with proven ability leading projects, streamlining operations and maintaining schedules to ensure maximum client satisfaction and business revenue.
Seeking a new opportunity in an innovative and growing environmentto leverage my vast experience leading large - scale localization and technical project deployments for high-visibility product releases with key international markets: Confidential, Microsoft, Confidential, Pitney Bowes, and Diskeeper.

TECHNICAL SKILLS

Languages: Perl, Mod Perl, PL/SQL, CGI, SQL, HTML, XML, CSS, JavaScript, Batch Script, Pascal, Visual Basic, Lisp, Delphi, .NET

Sources Control and Systems: Visual Source Safe, Source Depot, Subversion, VSTF (TFS) | Microsoft Windows 7,10, UNIX, Mac OS X

Databases: MySQL, Access, Paradox, Oracle, Informix

Software: Microsoft Word, Excel, Power Point, Access, Project, SharePoint, Visio, Smartsheet, Confidential Suite, Apache Web Server, Loc Studio 4.8, 6.11, Adobe Dreamweaver, Product Studio, Jira, Rally, WorldServer, Translation Management System (TMS), SDLX, knowledge of: Trados, Dx Studio, Passolo, DTP, and Swordfish

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Managing the localization of several Confidential products from inception to launch, supervising their delivery cost and quality
Partner with cross-functional stakeholders to understand top business needs related to product’s localization
Evangelizing best practices and processes to stakeholders and monitor vendors performance
Managing testing process and localization quality assurance

Confidential

Program Manager

Responsibilities:

Managed product releases for international markets; including Confidential Commerce, Build and Price, WebEx and Confidential Spark keeping quality metrics while meeting time and budget expectations
Steered cross-functional teams with key business stakeholders, vendor program managers, in-house project managers and test leads to drive the production workflows while eliminating roadblocks and ensuring delivery
Developed effective and flexible process framework for expediting solutions to release while resolving critical issues
Virtual team lead for international product releases, data analysis presentations, updates to management and post-mortem reviews for integrating improvement opportunities

Confidential

Technical Project Manager

Responsibilities:

Co-managed development team gathering desired project features into functional components employing agile methodology prioritizing backlog with product owners
Created financial forecasting and monthly cost reports, production schedule and milestones, bugs triage, risk management, approved vendor financial reporting, game age rating coordinator and prevented geopolitical issues
Key liaison between developers, test leads, program managers, producers, vendors, audio experts and other key members involved to deliver global releases of game titles
Project manager on games released for Microsoft Game s Studio: Minecraft, Crimson Dragon, Crash Course, Live Karaoke, Bingo, Charlie Murder and Hexic

Confidential

Project Manager

Responsibilities:

Managed multiple concurrent releases of software (UI, UA) and web localization, MapInfo, legal documents, videos and international marketing campaigns
Streamlined budget in SharePoint resulting in an improved process and time savings
Collaborated on the globalization of company product names, supported external vendors, prepared instructions, answered queries and resolved bugs

Confidential

Project Manager

Responsibilities:

Managed team of localization and testing engineers for Mouse Mischief project from inception to launch, including scheduling, budgeting, risk management and bugs triage
Managed localization of UI, online Help, PowerPoint presentations, websites and videos
Resolved key globalization and localizability issues, advised on the best localization practices and coordinated with team to sync development efforts and schedules
Analyzed forecasted projects, crossed functional with testing, engineering, program management, release manager, and marketing; presented proposals, estimates and SOW
Release manager localization lead for licensing quarterly releases from functional specification
Localized Xbox LIVE website, software for Xbox 360 and Zune games executing simultaneous handoffs while managing schedules, vendor communications and bug issues

Confidential

Project Manager

Responsibilities:

Solved project issues and communicated changes that required re-engineering
Participated in the testing and quality assurance of the international software release
Reported status and risks to international stakeholders and managed vendor’s communication

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