SUMMARY

• Solid experience solely in US IT Recruitments and Staffing, Business Development & Sales, Client Servicing, Talent Acquisition.
• Responsible for full life - cycle recruitment and placement for all verticals in IT Headhunting and networking of candidates based on priority technical positions of the clients.
• Understanding the client's requirement thoroughly then screening and short-listing the candidatures in accordance to the requirement.
• Sound knowledge of different tax structures of US (W2, 1099, Corp-To-Corp).
• Conducting preliminary interviews with candidates to ascertain their competencies, skills and aspirations (based on work, position, salary and relocation etc).
• Scheduling technical/final interviews with technical manager and follow up on the feedback.
• Negotiating with both company and candidate on position, job responsibility and compensation package.
• Conducting reference/back-ground checks when required.
• Developed requirements and job descriptions.
• Designed and developed Internet job postings.
• Facilitated strong, long-term company and candidate relationships.
• Maintenance of job postings on different Job Portals such as Internet Researcher, Monster, CareerBuilder, Dice, Techfetch, LinkedIn, etc.
• Very particular in providing the right resumes addressing different requirements daily in CORE Competition.
• Very good Analytical and problem solving skills.
• Ability to prioritize tasks and work under deadlines.

PROFESSIONAL EXPERIENCE

Confidential

Executive- Recruitment

Job Responsibilities:

• Get the requirements from my account managers or resource managers.
• Understanding the requirement and researching on it.
• Mailing requirements to large target audience through mass mailing engines like Job Diva.
• Posting the requirements in Job Portals and fetching resumes from portals
• Successful in utilizing the following avenues: - direct sourcing, networking, referrals, Internet, job boards (Example: Monster, Dice, Career Builder, Indeed)
• Short listing the resumes as per Client Needs.
• Screening consultant technically by given methodology
• Interacting with the candidates, giving them brief about the position, roles and responsibilities, technical requirement and checking their positional fitment based on this interaction.
• Managing own database of consultant
• Screening and Mapping the Resumes based on requirement and required skills.
• Negotiating Rates with employers and consultants
• Working on C2C,W2 and 1099 consultants (Anyone who is authorized to work in US).
• Worked on Contract, Contract to Hire and full time positions
• Worked with H1Bs, Green card Holders and Citizens with constraints and complicated requirements.
• Submitting the profile to the concern Account Manager with perfect match as per the job requirement.
• Scheduling interviews with the Consultants and doing follow up.
• Communicating to the candidates and following up with the candidates till their joining.
• Interacting with signing authority for purchase order to deliver consultant on time.

Confidential

Senior Customer Service Executive

Job Responsibilities:

• Multi-tasking through many software systems to solve customer issues.
• Process orders, payments, invoices, collections and account receivables for the accounting department. Schedule shipping and delivery service for new orders.
• Answer email and online chat via Live Person, in a polite, professional and courteous manner while assisting clients with their queries.
• Greet clients at the front desk, process new orders and in office pick-ups.
• Utilized relationship building and problem resolution skills to determine the most appropriate product orservicefor eachcustomerwhile maintaining a high level ofcustomersatisfaction.
• Confirmedcustomerunderstanding of the resolution and provide additionalcustomereducation as needed
• Provided prompt, courteous, and efficientserviceto customers.

Confidential

Team Leader

Job Responsibilities:

• Supportsteam managerand performs management dutieswhenmanageris absent or out of office.
• Inspire and motivate teamwork for achieving goals.
• Be open to new ideas coming from team members.
• Consult frequently with key team members.
• Recognize and acknowledge the skills of key team members and utilize their strengths to the benefit of the team.
• Insert Information and account data by inputting text based and numerical information from source documents within time limits.
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
• Research and obtain further information for incomplete documents.
• Apply data program techniques and procedures.
• Generate reports, store completed work in designated locations and perform backup operations.

Confidential

Quality Analyst

Job Responsibilities:

• Online order processing
• Worked in a team as a team leader
• Act in a search engine optimization
• Dealing with customer queries, related issues etc.
• Processing inbound calls.
• Mentoring and training up junior and new staff.
• Involved in the recruitment of new staff.
• Inspired each and every team member to perform and produce their best.
• Analyzed the individual performance of each team member and motivated them to perform even better.