SUMMARY

• Project Manager on Large Complex Project - Public Sector; Managed 22 consultants and 34 Employees
• Lead Consultant for Tax and Revenue Management (PSCD, FI-CA)
• Lead PSCD- Social Services Consultant
• Lead FICA - Utilities upgrade from 4.72 to ECC6.7
• Lead Consultant for Biller Direct(FI-CA)
• Lead Consultant on ISU Projects
• Lead Consultant for Managed Service FICA Team
• Lead Consultant for Campus Management Project- Student Life Cycle Management
• Implemented CRM web service notifications
• Knowledge of CRM wif Case Management and Records Management
• Has been involved wif Project planning though post go-live
• Excellent working knowledge of ASAP methodology
• Excellent Knowledge of Solution Manager
• Been actively involved wif Pre-Sales teams Demo SAP functionality
• Has worked wif SAP software for over 18 years

PROFESSIONAL EXPERIENCE

Confidential, CA

PSCD Lead

Responsibilities:

• Reviewed configuration for PSCD setup
• Lead Blue Printing AB340 and GASB Reporting
• Implemented new Full Funding Project to meet new GASB Reporting Requirements, changed master data structure and postings in PSCD
• Resolving defects from Phase 1& Phase 2 Go-Live
• Explained and reviewed PSCD functionality to client
• Managed service tickets for FICA issues….me.e.testing,configuration

Confidential

SAP PSCD/ Social Services Lead

Responsibilities:

• Assisting Client wif review of As-Is Process flow
• Review PSCD/ Social Services functionality and configuration
• Initial stage of Blueprint development
• Business Process Flow Development
• Complete build of PSCD System.

Confidential

PSCD/FICA Team Lead

Responsibilities:

• Reviewed blue print, lead configuration to blue print requirements, and write functional specs to meet business requirements.
• Trouble shoot defects and take appropriate action to resolve issues-Configuration review ABAP code
• Resolved issues during unit and integration testing.
• Configuration of FSCM- client did not go live wif it
• Mapping of Main & Subs for Billing (Account Determination) to GL and Cost Centers and WBS Elements where ever needed for Invoicing.
• Approver for all functionality transports from Development systems to QA, Training, Pre-Production and Productions systems
• Testing of correspondence generated from PSCD to eECM archiving system.

Confidential, Tallahassee, Florida

PSCD/TRM/FICA Lead

Responsibilities:

• Reviewed State’s collection process; billing, dunning programs, collection agency programs, payment programs, accounts receivable inventory, staff utilization plan
• Design Treatment strategies to collect more money from present and past tax payers wif collection management functionality
• Recommend new SAP functionality; New Dunning strategy (TRM), utilize new Collection agency functionality, new Enhanced Inbound Correspondence, redesign Installment plan process

Confidential, Dallas, Texas

Team Lead/ FICA /ISU

Responsibilities:

• Reviewed credits from charged off accounts and applying to current accounts
• Reviewed Accounts and writing off bad debt accounts
• Writing specs for Collection Agency reports
• Testing Dunning Programs for post Go-Live- Responsible for change in configuration when applicable
• Trouble shoot defects and take appropriate action to resolve issues-wif FCC interface between CRM / FICA/ PSCD
• Configuration review ABAP code
• Review Billing and Invoice defects and make corrections as needed

Confidential, Imperial, CA

Team Lead/ FICA

Responsibilities:

• Areas of responsibility include testing all areas of FI-CA on ECC 6.0
• Configuration for all areas of upgrade to ECC 6.0
• Developing test scripts where functionality has changed from 4.6 C to ECC 6.0
• Upgrading Biller Direct from 4.6 C to ECC 6.0- Configuration, Integration testing of all modules related to FI-CA ( Funds Management, Assets, FI-C0,SD,Biller Direct)
• Redesign Account Determination for Main / Subs (Billing and Invoicing) for GL and CC.

Confidential, Indianapolis, Indiana

Team Lead/ FICA-PSCD

Responsibilities:

• Areas of responsibility PSCD Cash Desk
• Writing functional and development specs for Cash Desk Functionality
• Configuration of all Cash Desk functionality
• Develop strategy for Unit, String testing and Integration testing
• Develop technical spec for processing payments through multiple interfaces

Confidential, Harrisburg, Pennsylvania

Team Lead/ Project Management

Responsibilities:

• Assisted Client wif Blueprint development, Business Process Flow Development Configuration of Student Fee Calculation, Billing, Collections, Cashiering, and all non-student billing and collection activities. Built and managed project using Microsoft Project/Project Server. Managed complex integration of SLCM / CRM/ Core Modules on different Clients (Boxes)
• Responsibilities include: developing work plans, managing deadlines, coordination of teams/sub-teams, estimating project skill requirements, defining & agreeing on deliverables/milestones/scope, communicating status & vision to client management (management) and stakeholders, overall team management, budget management, risk Management.

Confidential, Washington, D.C.

Team Lead/ FICA-PSCD

Responsibilities:

• Team Lead PSCD -FICA- (Tax and Revenue Project)
• Special 3 month project to show case PSCD to me.R.S. for 7 Tax Types
• Team lead for configuration of PSCD ( Chart of Accounts, Dunning Process, Invoicing, Tax Payer Overview screen, Cash Desk, Adobe Interactive forms, Correspondence Smart Forms
• Presented PSCD Tax Payer Process to Board of me.R.S.

Confidential, Columbus, OH

Team Lead/ FICA-PSCD

Responsibilities:

• Team Lead PSCD(FI-CA) / Biller Direct
• Responsibilities included: Setting up PSCD (Chart of Accounts, Biller Direct, Dunning, and Installment plans, Cash Desk, Inbound Correspondence, Outbound Correspondence, SAP Script and Integration to CRM).
• Testing of all aspects of PSCD
• Documentation of all PSCD functions used on project