SUMMARY

• Experienced Product Owner/ Scrum Master/ Lead Business Analyst of around 10+ years with a demonstrated history of working in the Healthcare, Capital market, Mortgage, Banking, Finance, LOS and insurance industry.
• Developed Strategy and direction for the Project and set long and short - term goals. Gathered, Prioritized and managedproductrequirements.
• Worked with the development team on daily basis to answer questions and make decisions.
• Conducted Sprint Planning, Backlog Refinement(Grooming), Sprint Demo, Sprint Retrospective.
• Lead the scrum team in Program Incremental (PI) Planning and Prioritized User Stories per business needs.
• Managed well with theproductdashboard and Communications to internal teams.
• Coordinated withProductManager to understand the features and changes inProductrequirements and supported the release planning and sprint planning activities.
• Adept in end-to-end development of software products from requirement analysis to system study, analysis, designing, code testing, de-bugging, documentation and implementation using various SDLC project management methodologies (Waterfall, Agile/SCRUM/SPRINT Planning, SAFe etc).
• Hands on Experience Scaling Agile practices, specifically using the Scaled Agile Framework (SAFe).
• Mentor and pair with Teams to become True Agile and SAFe Champions.
• Designed correspondences using HPExstreamtool.
• Worked with master data management (MDM) include source identification, data collection,data transformation, normalization, rule administration, error detection and correction, data consolidation,data storage, data distribution, data classification, taxonomy services, item master creation, schema mapping, product codification, data enrichment.
• Competent in transforming Business Requirements into Functional Requirements and designing business models using UML diagrams - Use Case diagrams, Activity diagrams and Sequence diagrams.
• Proficient in conducting Joint Application Development (JAD) Sessions with IT Groups and Project Team Members, conducting Gap Analysis and documentation of Use Cases and User Stories.
• Worked with Enterprise Content Management (ECM) using FileNet for organizing and storing an organization's documents, and othercontent, that relate to the organization's processes.
• Traced requirements through the development process and verified adherence using the Requirements Traceability Matrix. Strong Documentation Skills- Process Flows, Use Cases, BRD, FRD, Technical Design Document, Project Plans.
• Well versed with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Rose, Requisite Pro and MS Visio.
• Effective Communicator with good Interpersonal and Customer Relational skills.

TECHNICAL SKILLS

• Product Owner
• Business Analysis
• Scrum Master
• JAD Sessions
• Use Cases and User Stories
• UAT & Test Planning
• Data Mapping & Analysis
• HP Extreme
• Regulatory reporting and Liquidity reporting.
• Oracle Financial
• Business System Analyst
• Project Management
• Requirement and Gap Analysis
• Client/Vendor Relations
• Data Flow & Process Mapping
• Technical Writing (Manuals/System Specs)
• Master Data Management
• Data Warehouse
• ERP
• Agile (Scrum), SAFe & Waterfall
• Data Analyst
• Hadoop
• Teradata
• SQL Queries & Data Modeling
• MS-Project & Office 365
• Salesforce
• JIRA
• Business Object Reporting

PROFESSIONAL EXPERIENCE

Confidential, Bloomfield, CT

Product Owner/Scrum Master

Responsibilities:

• Conducted business analysis, acted as a liaison between project manager, business users, & IT team.
• Written User Stories and acceptance criteria to communicate the needs of the business and customers.
• Gathered, Prioritized and managedproductrequirements.
• Worked with the development team on daily basis to answer questions and make decisions.
• Conducted Sprint Planning, Backlog Refinement(Grooming), Sprint Demo, Sprint Retrospective using the Scaled Agile Framework (SAFe).
• Lead the scrum team in Program Incremental (PI) Planning and Prioritized User Stories per business needs.
• Managed well with theproductdashboard and Communications to internal teams.
• Coordinated withProductManager to understand the features and changes inProductrequirements and supported the release planning and sprint planning activities.
• Collected and evaluated business requirements, functional specifications, project schedules, documentation and test plans.
• Created attribute Mapping Documents for the newly needed selection and personalized attributes as per business ask, Report Mock-ups and modified existing report mock-ups and finalized for development.
• Helped Scrum Master to maintain continuous velocity stream and ensured quality and eliminated escaped defects.
• Worked with the testing team to create the testing scenarios, Queries and helped them to understand the logic.
• Actively worked on Process Improvements.

Environment: SAFe, MS Word, MS Excel, SharePoint, Rally, MS Office, MS Project, MS Power point.

Confidential

Product Owner/Scrum Master

Responsibilities:

• Conducted Sprint Planning, Backlog Refinement(Grooming), Sprint Demo, Sprint Retrospective using the Scaled Agile Framework (SAFe).
• Lead the scrum team in Program Incremental (PI) Planning and Prioritized User Stories per business needs.
• Managed well with the product dashboard and Communications to internal teams. Conducted business analysis, acted as a liaison between project manager, business users, & IT team.
• Written User Stories and acceptance criteria to communicate the needs of the business and customers.
• Developed Strategy and direction for the Project and set long and short-term goals.
• Gathered, Prioritized and managed product requirements.
• Worked with the development team on daily basis to answer questions and make decisions.
• Coordinated with Product Manager to understand the features and changes in Product requirements and supported the release planning and sprint planning activities.
• Collected and evaluated business requirements, functional specifications, project schedules, documentation and test plans.
• Created Mapping Documents, Report Mock-ups and modified existing report mock-ups and finalized for development.
• Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams.
• Helped Scum Master to maintain continuous velocity stream and ensured quality and eliminated escaped defects.

Environment: SAFe, MS Word, SharePoint, Rational Requirements Composer (RRC), Rational Team Concert (RTC), MS Office, MS Project, MS Power point, MS Visio, UML, TFS.

Confidential, New Jersey

Lead Business Analyst/Scrum Master

Responsibilities:

• As part of a data and interface team for an insurance system implementation, analyzing business requirements for actuary, accountants, and sales teams for over 40 interfaces.
• Worked in creating different insurance policy, calculate premium billing amount, pay by installments, claim insurance.
• Prepared Interface Requirement & Acceptance Criteria (IRAC), Functional Design Document (FDD), Insurity Interface Design Document (IIDD), Master Information Discovery (MID) and Master Data Document (MDD).
• Gathered business requirements through interviews, surveys, prototyping and worked with SMEs, actuaries, accountants, and sales teams to identify gaps and defects.
• Facilitate(User story backlogs, grooming, Release, sprint planning, retrospectives, daily stand-ups, scrumceremonies, Task Management and Tracing etc.).
• Review Burn-down chart in the Agile environment. Manage the lifecycle of code development, from ideation to sprints to deployment.
• Interpret and analyze claims, premium, capitation and membership data in support ofActuarial and utilization analyses
• Prepared Process Flow Diagrams, Context Diagrams and Step Document for Billing Decision and conducted a bootcamp session with SMEs and stakeholders to find out the gaps in the existing system and covered those gaps in the to-be automated system.
• Conducted Regression testing, UAT for dev, stage, pre-production environment.

Environment: MS Word, SharePoint, Rally, MS Office, MS Project, MS Power point, MS Visio, UML, TFS, ALM, Guidewire.

Confidential

Data Analyst/Senior Business Analyst

Responsibilities:

• Managed 10-15 core team members and actively participated inproject planning, delivery, and transition. All of this is handled in a fast paced, dynamic environment.
• Responsible for gathering user requirements and specifications for designing a mortgage based loan system using and documenting the same. Dealt with Mortgage Banking industry refers to all the companies and government organizations which make it possible for individuals and companies to borrow money in order to finance the purchase of residential properties (1-4 units) or commercial properties.
• Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with business users such as Loan set-up officer, Loan Processing officer, Underwriters, Loan Closing Officer and Loan funding Officer.
• Strong domain knowledge on Mortgage (Point of Sale and Loan Origination System).
• Responsible for testing the Confidential Mortgage point of sale and Loan Origination system. (Fiserv's UniFi® PRO).
• Worked in with CFPB’s (Consumer Financial Protection Bureau) TRID (TILA-RESPA Integrated Disclosure) compliance and regulatory norms
• Coordinates the implementation of programs and policies for specific property/casualty (P&C) insurance lines underwritten by ACIA and affiliates.
• Served as a liaison between mortgage specialists and the project team.
• Worked in Client / Consumer Driven Loan tracking System process
• Responsible for gathering user requirements and specifications for designing a mortgage-based loan system using and documenting the same.
• Worked on Regulatory reporting and Liquidity reporting.
• Responsible for analysis of Loss Mitigation Processes (Aging, tracking, SLA’s)
• Helping management identify root cause analysis as well as necessary remediation.
• Delivered consistent daily results as the fixed income capital markets office manager reporting directly to SVP and VPs of trading desk.
• Used JIRA for proprietary issue tracking purpose.
• Involved in creating acceptance and testing criteria in the user stories.

Environment: UML, Rational Rose, Rational Requisite Pro, MS Word, MS Office, VBA Macros, MS Project, Fiserv's UniFi® PRO, Nautilus, JIRA, Rally, ECM, FileNet, Teradata Studio.

Confidential

Senior Business Analyst/Scrum Master

Responsibilities:

• SupervisingAnalystperforming the gathering ofbusinessrequirements. Facilitated team meetings. Defined scope and costs for possibleprojectAgile practices were used.
• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Worked with master data management (MDM) include source identification, data collection,data transformation, normalization, rule administration, error detection and correction, data consolidation,data storage, data distribution, data classification, taxonomy services, item master creation, schema mapping, product codification, data enrichment.
• Designed correspondences using HPExstreamtool.
• Facilitate(User story backlogs, grooming, Release, sprint planning, retrospectives, daily stand-ups, scrumceremonies, Task Management and Tracing etc.)
• Review Burn-down chart in the Agile environment. Manage the lifecycle of code development, from ideation to sprints to deployment.
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS).
• Used ERP to integrate system that operates in (or near) real time without relying on periodic updates, which act as a common database that supports all applications.
• Assisted in modeling UI wireframes, mock-ups and documenting the end-user's workflow and business processes.
• Worked with Enterprise Content Management (ECM) using FileNet for organizing and storing an organization's documents, and othercontent, that relate to the organization's processes.
• Used JIRA for proprietary issue tracking purpose.
• Prepared Business Requirement Documents (BRD) and used Requisite Pro to manage, analyze, and convert business requirements into functional specifications.
• Used Rational Rose and UML to produce models like context, use case, sequence, and activity diagrams.
• Used Clear Case to keep different versions of the documents and Clear Quest to report bugs or defect.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Creating Test Plan and executed Test cases with Testing team.

Environment: Windows XP, Agile/Scrum, MS Visio, Rally, ECM, FileNet, Requisite Pro, HPExstream, HP Quality Center, Clear Quest, MS Office, MS Project, JIRA, MS SharePoint

Confidential

Sr. Business Analyst

Responsibilities:

• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Java and Pig Latin.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Senior level SQL query skills in analyzing and validating ETL database using data warehouse processes.
• Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with business users such as Loan set-up officer, Loan Processing officer, Underwriters, Loan Closing Officer and Loan Funding Officer.
• Strong domain knowledge on Mortgage (Point of Sale and Loan Origination System).
• Worked in with CFPB’s (Consumer Financial Protection Bureau) TRID (TILA-RESPA Integrated Disclosure) compliance and regulatory norms
• Coordinate with business customers and determine all the system and data requirements. Analyze and validate all data and present Regulatory reports to clients. Includes importing, cleaning, transforming, validating or modeling data with the purpose of understanding or making conclusions from the data for decision making purposes.
• Served as a liaison between mortgage specialists and the project team.
• Worked in Client / Consumer Driven Loan Tracking System process
• Responsible for gathering user requirements and specifications for designing a mortgage-based loan system using and documenting the same.
• Worked on Regulatory reporting and Liquidity reporting. Wrote functional requirements for UI for payments, reporting.
• Responsible for gathering user requirements and specifications for designing a mortgage-based loan system using and documenting the same.
• Process mapping, data cleansing, data migration and validation of data table structure in areas of CCAR, sales, inventory, procurement, production and distribution.
• Worked on Regulatory reporting and Liquidity reporting.
• Worked on - Customer interaction, Requirements management, Project Planning, BRD, FRD, Process Flow diagrams, Use Cases, and Technical Design Documents.
• Served as the primary point of contact, and independently resolved a high percentage of technical support issues for customers ETL applications.
• Involved in development using Pig Latin and Core java, coordinating with team members.
• Involved in Logical & Physical Data Modeling. Database Schema design and modification of Stored Procedures in Oracle Database Servers.

Environment: Windows, MS Office (MS Word, UAT, MS Excel, XML, MS PowerPoint, MS Visio), Axure Tool, MS Word, MS Excel, MS power point, Visio, Unix, Data Warehouse, Pig Latin, HADOOP, Eclipse

Confidential

Business System Analyst

Responsibilities:

• Documenting business and operation requirements, mapped business processes,
• Implemented Salesforce.com for applications, principal data tracking and staff recruitment.
• Interacted with administrative team to gather requirements through Interviews, Questionnaires and weekly meetings.
• Conducted several requirement gathering sessions with Subject Matter Expert (SME) to understand remote infrastructure needs and processes.
• Interacted with key business users during JADs to collect business requirements and business process
• Information. Responsible for preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Prepared templates, charts, diagrams, workflows, and visual media for targeted audiences in support of business requirements gathering and other key business communications.
• Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web based e-commerce application and for site pilot content management system.
• Create test case documents that detailed the preconditions of screen page, action performed, and the expected results.
• Designed and developed test cases for putting the application on manual testing.

Environment: Windows XP, Eclipse, PL/SQL Developer, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, HP Quality Center.