PROFESSIONAL SUMMARY:

• 6 years of experience in IT Industry in Atlassian Tools like Jira working with Complex Workflows, and Managing Plugins
• Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).
• Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in teh organization.
• Experience in Configuration Management, Build and Release Management using GIT, CVS, Subversion, IBM Rational Clear Case, JIRA on UNIX and Windows environment.
• Experience working withJIRA management tools,Crucibleandconfluence pages’development.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
• Configure and/or manage bilateral integration between applications and platforms.
• Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for teh enterprise.
• Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control.
• Developed ANT scripts to build and deploy Java web applications and Experience in using frameworks like JUnit for unit testing of teh modules, and version control management tools like CVS, Subversion and log4J for logging.
• Hands - on experience to SCRUM Agile model, XP Practices like Pair Programming and Test Driven Development (TDD).
• Created SCM Process, policies and procedures to follow Development and SQA team to Release or Deploy highest quality product for teh enterprise.
• Experience with Jira 6.x and 7.x environments, with ability to create Jira workflow, screen schemes, permissions schemes and notification schemes.
• Experience with Jira systems administration (data-center edition) and confluence
• Experience with using REST services provided by Atlassian. Experience with integration of Jira with third-party systems such as Service Now.
• Experience with Jira bash shell scripting. Tomcat server configuration/tuning and JVM tuning.
• Full understanding of SDLC and RUP, Agile, methodologies and process.
• Worked on cross-platforms (Windows-Unix) with GIT, Clear Case, CVS and Subversion.
• Good at System administration in performing teh daily activities of teh office support team like managing accounts, user groups, security, and managing on-call rotation schedule and defining an escalation path for problem resolution.
• Automation teh setup of Environment using appropriate tools/scripts.
• Created CM Plans and Test Plans for Applications. Good analytical, problem solving, communication skills and has teh ability to work either independently with little or no supervision or as a member of a team.

TECHNICAL SKILLS:

Operating Systems: SCO UNIX, SUN Solaris, Windows NT, Windows 98/95/2000/XP, Windows 3.11, MS-DOS, Ubuntu, Redhat

Languages: C, C++, JAVA, VB.NET, ASP.NET, C#

Database: Oracle 10g and 9i, Relational DBMS, PL/SQL, SQL 2005 and Enterprise

Scripting Languages: JavaScript, Shell, XML, HTML, VB script, Batch script, Ant, Maven

Tools: MS Office Suite, OPNET, JIRA, Confluence

Build Tools: ANT, Maven, MS build, Cruise Control and Hudson

SCM Tools: CVS, SVN, GIT, Clear Case, TFS 2010, Star Team, Perforce

Processes: SCM, SQL, Work Flows, Continuous Integration.

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

sr. Jira Admin

Responsibilities:

• JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes.
• Coordinated with team leads to determine needs and how best to implementJIRAwithin department.
• Monitor teh Jira hosted servers and responded quickly to issues in case of application is down and update Appmontickets in such cases.
• Monitored teh logs in case of improper functionality of Jira/confluence for exceptions and Apply teh changes on Jira as per Atlassian KB (considering teh type of exception)
• Installed new Jira instances when requested by a division and upgraded Jira in production considering teh number of projects and issues to improve teh performance.
• Installed and managed plugins for Jira in production environment such as JEMH, Script Runner, Outlook integration for JIRA, JQL Tricks, CCC Last Comment, REST API Browser, Jira Suite Utilities and other.
• Customized migrated JIRA projects as requested by users, including optimizing workflows,creating custom calculated fields to support reporting needs, and managing gadgets/widgets.
• Created and configured newJIRAprojects and worked with departments to maintain existingJIRA projects.
• Coordinate and Lead onsite/offshore team to implement Clover POS application utilizing scrum model.
• Performed application and system administration tasks, including data backups and scheduled jobs.
• Maintained JIRA team Confluence System Engineering pages that included: Process Flow Management, Team Requirements, Roles and Responsibilities, and COP User Metrics.
• Tested Rest full API using postman according to business requirements and automated teh regression testing using Http client in JAVA.
• In-depth understanding of teh principals and best practices of Software Configuration Management (SCM) in Agile, Scrum, Clear case, Clear case to Stash Migration, Waterfall methodologies.
• Followed agile methodology, interacted with teh client, provide/take feedback on teh features, suggest/implement optimal solutions and tailored application to customer needs.
• Provided end-user training for all Subversion (SVN) users to effectively use teh tool.
• Up gradation, Migration and Fine tuning ofJira/Confluence instance.
• Architect, design and maintain automated build and deployment systems using Jenkins, Subversion, Maven and Nexus.
• Installed, Configured, Maintained and Administered teh Atlassian suite which includesJIRA5.x/6.x, Confluence 4.x/5.x, Crowd 2.x and Bit-Bucket 3.x/4. x.
• Developed an Automated Build & Deployment Process across large Java projects using ANT/Maven. Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets for users.
• Setup Jira & “Timesheet Report” plugin, to halp users for time-tracking on their dashboards using a JQL or by configuring manually.
• Worked as team JIRA administrator providing access, working assigned tickets, and teaming with project developers to test product requirements/bugs/new improvements.
• Maintained JIRA team and program tech lead with Change management review dashboards.
• Monitor JIRA logs when performing migrations, troubleshooting user’s/system issues.

Environment: JIRA 7.1, Jira, HPQTP, Service desk, Bitbucket, Stash 3.3, Crowd 2.x, Confluence 3.0.x, GIT, JQL, SQL Ant, Maven, PERL, portfolio, Shell Scripts, UNIX, Linux, VMware, Zephyr, Infrastructure 4/5.

Confidential, Folsom, CA

Sr. Jira Admin/Atlassian Tools Admin

Responsibilities:

• Design and develop, build and packaging tools for continuous integration build and reporting and Automate teh build and release cycles.
• Created Storyboard & Sprints inJira, configured Confluence for Project management
• Monitor and support daily activities of multiple scrum teams to keep process aligned with Agile manifesto. Conduct iteration planning, daily scrums and retrospective.
• Setup Continuous Integration environment usingJira, Bamboo, Bit bucket and ant script
• Worked on Bamboo- Build triggers and Build dependencies
• Used Performance Tuning tools like Jmeter and Load Runner based on teh problems like Out of memory errors, Database overload, Application Server Overload etc.
• Contracted to serve as teh JIRA Systems Administrator for teh international JIRA/Confluenceinfrastructure, including all associated programs, plugins and systems
• Worked on confluence- Assigned user personal space and provided assistance in using Confluence
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, teh connector for Microsoft project and Jira Misc. Custom fields
• Deployed Atlassianproducts and associated programs
• Worked closely with management to implement sweeping changes to their development processes and procedures, customizing JIRA and Confluence to take teh forefront of teh new systems
• Created Custom workflows, custom screens and custom fields on Jira
• Created users on Active Directory, synched teh users on Jira and assigned groups and spaces
• Created events, email notification schemes and assigned project roles on Jira
• Migrated Jira across environments and worked on Jira database dumps
• Worked on Jira Cloud as part of evaluation
• Worked on generating reports for senior management on Jira.
• Created custom dashboards, advance filters and formula based fields.
• Implemented and managed, as Configuration Manager, builds and source code branching as well as QC and integration testing environments
• Coordinated efforts between multiple divisions to link/merge disparate systems or programs into JIRA/Confluence to create a more unified system where data could be pulled and reported on from a single central source.
• Acted as POC for all JIRA/Confluence/Agile related questions, problems and activities.
• Expanded teh use of JIRA to many other divisions, making JIRA teh system of record
• Introduced Confluence to many departs, replacing their internal wiki system
• Installed and upgraded Jira in production to keep up to date.
• Linux Administration and Maintenance for various OS distributions, Open source tools Apache,MySQL, Mail sever, Software Development tools setups.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash, Agile, Tempo Time Tracking, Confluence, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Installed and managed plugins for Jira in production environment

Environment: JIRA, Java/J2EE Ant, Maven, Tomcat, Jboss, Web sphere, web logic,Load Runner, Jmeter, SVN, Jenkins, shell, bash, Confluence, Bamboo, Stash.

Confidential, Austin, TX

Jira Admin

Responsibilities:

• Responsible for all production related changes/builds/deployments. Created SVN branches for future parallel releases.
• Developing Confluence pages and integrated with JIRA
• Create team specific agile process flow in JIRA to move tasks from one activity to another.
• Able to create complexJIRAworkflows including project workflows, screen schemes, permission scheme and notification schemes inJIRA.
• Experience in SVN,Jira, and Jenkins. Responsible for creating teh project space in confluence.
• Responsible of being a reporter for each of teh issue opened inJIRA. Migrated DBA, Development and Testing teams from Version One toJIRA.
• Creating and modify workflow code using VB Scripting
• Set up and configured Git repositories for Git Hub on Linux server/windows desktop and used Git commands to initialize/update repositories
• Resolved issues as they arise withJIRAProjects and Confluence in coordination withJIRAhosting partner team.
• Worked on plugins related our SCM tools under Jenkins for implementing Java projects using ANT/Maven
• Created and managedJIRAtemplates and complexJIRAworkflows including project workflows, screen schemes, permission scheme and notification schemes and other functionality in support of departmental customers.
• Migrated all build jobs from Hudson to Jenkins/Bamboo.
• Responsible for Planning of teh Rollout Process and Order of Sequence Involved for Day to Day Enterprise J2EE Software Packages for Development, Testing, and System Integration Testing, and Ultimately Production Environments.
• InstalledJIRASuite utilities plugin that provides additional workflow features such as conditions, validator and post-functions
• Created build and deployment jobs in Jenkins for various components. Used Jenkins as a build tool to create build packages.
• Automated teh manual piece of deployment which saved one hour of time. Coordinated with variety of teams like DBA, development and build team for a successful code promotion.
• Strong experience with SCM methodology, best practices, process improvement, and toolsets.
• Responsible for maintaining integrity of all builds and environments.
• Performed code freeze on teh development branches and informed teh development teams to merge in teh changes to integration branch before teh scheduled date of staging.
• Created development and integration Branches after a major release for various development teams.
• Provided ongoing support and configuration forJIRAprojects, workflows, screens, fields, permissions, and other administrative tasks.
• Addressed user questions and develop training as needed, worked on incoming questions and inquiries related to JIRA applications.

Environment: JIRA, Confluence, WebLogic, AWS (Amazon web services), GIT, Linux, Jmeter, SVN, ANT, Maven, VMware, MYSQL.

Confidential, Burlington, MA

Jira Admin

Responsibilities:

• Created Jira Projects as per standards with specific schemes as per teh team’s requirement.
• Provide ongoing support for Jira/GIT users.
• Setup Dashboards, build Filters using JQL and subscribe to receive notifications/Alerts
• Provide user training on Jira/Confluence and on board new teams.
• Customized workflows and associated to teh projects as per teh team’s requirement
• Created JIRA projects, templates, workflows, screens, fields and other administrative activities
• Customized both JIRA and Confluence to integrate into teh pre-existing systems with an eye towards making teh programs extensions of their systems, and not hindrances to their systems
• Monitor Jira logs while troubleshooting user’s/system issues andperforming migrations.
• Work extensively on regular remedy tickets and resolve.
• Generated scripts for effective integration of JIRA applications with other tools.
• Setup GIT Environment and configure cdets, email notifications and gitweb.
• Add users into GIT repository using setback command.
• Setup SVN environment as per teh team’s requirement
• Involved in support databases and performed SQL upgrades running on Windows Servers.
• Work closely with other teams to define best practices for using lab tools across teh organization and company.
• Set development guidelines for teh system for any custom integrations or plug-in.
• Developed UNIX and Perl Scripts for teh purpose of manual deployment of teh code to teh different environments and E-mail teh team when teh build is completed.
• Shell scripting for building and deploying Java application to target environments.
• Coordinated with different teams before and after teh production deployments.

Environment: JIRA, Java/J2EE, Tomcat, Jboss, SVN, Anthill Pro, Ant, Maven, shell, Perl, bash, UNIX

Confidential

Automation Tester

Responsibilities:

• Prepared projects, dashboards, reports and questions for all JIRA related services.
• Reviewed teh Business and Functional requirement documents and involved in identification of Test Scenarios based on teh business logic, Test Plans, and Test Cases for each module as per functional requirements.
• Functional Test Requirement Analysis using Business Requirements Document and Design documents.
• Responsible for all software quality assurance activities, including test plan engineering, test case generation, manual test execution, usability analysis, problem reporting, and documentation analysis.
• Responsible for identifying teh regression test cases for Automation.
• Involved in Automation of test cases using QTP and Perform Regression testing.
• Responsible for filing bugs and scheduling running of automation scripts in Test Director.
• Involved in developing detailed test plan, test cases and test scripts using Test Director for functional, Security and regression testing.
• Stored Test Data, Object Repositories, Function Library files and Test results (Spreadsheet) in Quality Center. dis makes scripts independent from any machine.
• Database SQL test scripts design, development, execution and results analysis and reporting defects.
• Performed Data Accuracy, Data Validation, and Data Integrity testing by querying teh database using SQL Queries to check teh data table on teh Server.
• Investigating teh Jenkins logs and troubleshooting to fix teh issues for failed builds.
• Extensively worked on UNIX Editor Commands to edit teh logs.
• Installed and tested new versions of teh tools and plug-ins to ensure compatibility research and utilize industry standard methods and techniques.
• Generating Test and Defect Metrics for client manager and release management.
• Participated in learning of scripting languages such as UNIX and JAVA for project management.
• Documented and reported teh statuses of Deployment to Project Team and Management.
• Maintained build scripts for teh application builds, Compiled and generated teh packages and push it to Unix, Windows, and Linux platforms.

Environment: ira 5.x/6.x, HPQTP, Test Director 7.0, QTP 10.0, Manual Testing, Quality Center (QC) 9.5, 10.0, Service desk GIT, UNIX, Linux, J2EE, SQL Server, Windows/NT