SUMMARY OF QUALIFICATIONS

• Experienced IT / IS Project Manager with extensive background across all aspects of system engineering, applications, and infrastructure solution.
• IT infrastructure/Telecommunication, System Architecture, Enterprise Computing, Client services and Network/System implementation, Transition/Transformation.
• IT project budget analysis, outsourcing strategies, and contract management. Technical research analysis, software integration.
• Data center operations/Relocation, network systems, BUR planning and application implementation.
• Database and network administration in large scale enterprise environments.
• Expertise on Active Directory AD , Win2K/Win2003 servers, ArcServer, FTP/sFTP, SQL, IIS, ISA, IBM/HP/Compaq servers, VERITAS Cluster and Cisco Switches, ProCurve, and IBM Cloud implementation.

WORK EXPERIENCE

Confidential

Global Transition Project Manager and Program Manager

Confidential

• Transition Manager/Program Manager for Service Desk, Deskside, MS Exchange/Active Directory and Asset Management for 2 companies merged by Apple. User's attribute modification.
• Project Manager: Circus connection from ALG network to IBM Cloud. Work with LSI Router architect, Cloud network team for IPs, Manage ATT/Anixter/LSI for Rack/Stack/Cabling/Padsmart/configuration for route traffic. Submit Buy On Demand IRM, and work with Procurement for PO. Change Request review and submit. Manage 3 teams Security projects implementation, Patching/ID tool/Isec

Confidential

Transition Manager/PMO: Work with team with NO clear scope with short schedule 3 months . Transition Contract review. Identify the transition items to steady state. Work with Nisource for tracker for each transition tasks. Work with the owners PE, DPE, PMO for daily status. Report the status to VP daily.

Confidential

Project Manager: Success managed eCommerce, Websphare Commerce Suite, Acadia DB2,Cognos . Upgrade. Managed Disaster Recovery site AD domain controllers setup. Managed application upgrade, servers build in Asia Datacenter, and built a very good relationship with local clients.

Confidential

Project Manager

• Success managed customer HealthNet BUR Backup and Recovery move off from production network for 900 servers. Direct lead 4 Unix/Wintel teams with Architect identify the tasks for project requirements. Initialize the project scope/plan and executing, worked with vendor for HW support.
• Success managed deployment 340 servers HPSE agent manually installation. Procurement management with HP HW/SW and training. Also worked with HP for Knowledge transfer and worked with Storage team for deployment list. Form the 5 teams Federal and Commercial systems with 10 system administrators and engineers for deployment, review and modify the project plan with customer to select deploy method.

Confidential

Project Manager

• Success managed the Dedicated Storage Transfer project for State of Texas. Created the project plan, manage each technical team for 12 TB data migration and application testing.
• Success managed the team for TxDOT Texas Department of Transportation Infrastructure Revitalization project. Include image/Tools development, VMware selection, Backup solution, Asset management, 730 servers setup with new hardware.

Confidential

Project Manager

• Success managed Global team for GMAC Auto Financing Ally for IT transition from HP to IBM. Responsibilities include overseeing activities of each regional project manager, client's team and vendor's team. Directly managed 76 Branch Offices, 400 servers, 2000 users transition and migration. Worked with each service towers for detail transition steps, plan implementation for each business unit migration from current infrastructure to IBM infrastructure. Responsibilities include team function setup, hiring, project planning, test plan developing, and vendor negotiation and escalation process.
• Data center migration included servers/network connection, Physical Architecture, Rack and Stack. Working with vendors for quotation, project schedule. Working with internal sever team/Architect team/Customer for network/server requirement and Padsmart management, working with ATT and on site engineers/vendors for server installation requirements.

Program Manager

Manage a program for Amtrak projects. Manage 10 Project Managers on 50 projects weekly report with Red/Yellow status. Weekly meeting with PMs for status check, issue log update, solution discussion. Central point for the client contact.

Confidential

Sr. Project Manager/ Demand Manager

• Worked in the HP Global Telecom IT team and managed multiple Global project lifecycles. Successfully delivered multi-million dollar projects on time to APJ. Led the Global project team Engineering teams, Business Units, Real Estates, and Vendors for IT infrastructure design and implementation. Negotiated with local APJ vendors and performed contract evaluations.
• India, Chennai Expansion, 4.5M. Delivered 5000 users' network/voice WAN/LAN infrastructure. Worked with Real Estate for floor layout, site evaluation, backbone layout, and Cabling design. Managed 12 engineers and coordinated with 5 business units. Managed multiple vendor contracts on site. Successfully negotiated the cost with local vendors and solved WAN issue with local government.
• Pfizer service desk migration. Finished migration of 11 countries to Pfizer's new service desk voice routing on tight schedule. Provided Contact Center Solution.
• China, Sony Ericsson Dalian Call Center. Managed the project life cycle. Managed telecom engineers from Europe and US. Determined Call Routing and PABX setup.
• Philippine, Manila, Service Group migration. Successfully negotiated the contract with vendors in Australia and New Zealand. Provided Toll Free Number and PABX solution.
• Singapore, Apollo Center relocation. Responsible for the transition of users in voice and network to HP sites.
• Costa Rica, Pfizer service desk migration. Managed the local project manager using Global standardization.
• Ireland, Leixlip call center expansion. Initialized the project plan and New Project Manager training.
• Worked in HP Outsourcing Team as a Demand Manager, and worked with external customer account Unilever on Confidential Prepared the Enterprise Computing/Client Service proposals with technical solutions. Managed each project's PO, Charging rate, quotation negotiations and vendor selection.
• Confidential Provided Internet Security solution, and budget control under .5 M.
• Confidential. Data Center Move Office relocation. 1M. Provided proposal with client service support procedure after moving. Success negotiating the moving cost and insurances.
• Confidential1500 PC/Laptop Deployment. Provided proposal for schedules, Logistics, Images, and charging rate for local engineers.
• Confidential. Data Center SAN storage Disaster Recovery solution. Provided the solution and implementation with budget control.

Confidential

Sr. IT Consultant

• Worked as a Project Manager/Engineer in the XEROX GLOBAL SERVICES infrastructure operation team.
• Worked with software Developer/Engineering group to implement customer requirement, Network Security, administered SQL servers and databases, determined Firewall rule and configured Network traffic monitoring tool. Led the Enterprise-wide Active Directory AD implementation and maintenance
• Provided Press-Sense system integration solutions for external/internal global customers, Point-of-Sale Credit Card application configuration/testing, pre-sale services on different security zones, SFTP service, and ePolicy Orchestrator for server farm.
• Directly managed the 3rd party consultants and internal teams for Web Applications implementation and SLA service level agreement negotiations.
• Performed Security Auditing with Xerox Information Risk Management team.

Confidential Sr. System Engineer

• Led a branch of the Active Directory AD Global Consolidation Project. Responsibilities included business plan development, process control, design optimization, server support and applications evaluation. Optimized server strategies to increase server throughput and security. Responsible for installation, maintenance and system monitoring/backup. Provided system administration on-site/remote support for files, printers, applications, Proxy, FTP, Web, Citrix Servers, Lotus Notes servers, and Domain migration. Conducted the Global Standards and resolved compliance issues with each global site.
• Managed over 50 servers, including Payroll, SAP, Licenses, SQL servers and Exchange servers. Successfully implemented project management for Domain migration project.

• Implemented standardized project templates and a management reporting database.
• Successfully led cross-functional team tasked with integrating production line servers.
• Successfully implemented a new program for auditing from the corporation.
• Interfaced with other organizations and vendors. Provided input/recommendations regarding strategic and strategic support plans to senior-level management. Communicated changes in client requirements that impacted current support infrastructure.

Confidential

Project Manager/Team Leader/System Engineer

• Managed the strategy plan and implemented system migration from Novell to NT. Managed branch datacenter infrastructure. Setup multi-domains. Led a group to manage 500 users and 60 groups system administration.
• Managed operation procedures: server setup and backup ArcServer . Standardized logon scripts. Managed Oracle, Lotus Notes Applications, and Web Servers. Coordinate with TSM project implementation.
• Led a branch of the enterprise domain migration project for TCO Total Cost Ownership .
• Evaluated new hardware and operational software alternatives. Documented proposals, including alternatives costs options for management review. Maintained all of the site documentations to support client computing environment.

Confidential

Systems Administrator / Engineer

System administration for the LAN, security, communications, and software integration. Provided on-site support for applications, e-mail, outside communication links, UPS service, license administration, file services, and backup services.

Confidential

System Administrator / Engineer

Planned, installed, and supported the first IBM LAN for company. Daily maintained network, workstations, and servers. Researched and evaluated approximately 25 upgrades and 10 new software products per year to the Engineering Committee. Key person for implementation for Continue Emission Monitor CEM System on enterprise level networks.