SUMMARY:

• An experienced Enterprise Solutions Architect, Technology Delivery Manager, Agile Coach & Certified Scrum Master (CSM), Technical PM, with 13 years of experience in Application Development & Maintenance and managing critical and large - scale enterprise IT organization and projects, driving organizational changes with strong entrepreneur mindset who takes ownership, energizes and drives a high volume of actions across organization.
• Worked with many leading global organizations and various businesses such as, Banking & Financial Services, Insurance, Healthcare, Retail, Manufacturing, Digital and Mobile technology domains.
• 13 years of experience in architecting, system designing, building applications using Agile, Waterfall, Iterative and Incremental SDLC development methodologies from concept planning, business analysis, new technology solutions, budgeting, planning, execution, control, delivery, release, maintenance and operations of large and complex programs and enterprise IT systems using multiple technologies, development tools including Amazon AWS and Azure cloud deployments.
• 12 years in Technology Delivery, Solutions Architecture and Design of enterprise IT systems, using Agile Scrum, SAFe and Lean Agile and Iterative Development frameworks.
• Skilled in managing multiple Enterprise-level application development programs and projects, provide leadership and direction to direct reports, other matrix support organizations, and external technology partners.
• Build and lead cross functional business and technology teams to plan strategy, budget and deliver complex technology implementations, migrations, upgrades, and conversions using Agile Scrum, Iterative and Waterfall models, delivering on-time, within budget, and to specification with high quality standards in matrixes management organizations.
• Solid technology background, strong PM and Scrum Master Skills combined with strong ability to solve complex problems, and provide creative solutions to achieve business objectives and business continuity.
• Strong organizational skills, interpersonal skills, and communication skills to interact with all levels in the organization.
• Highly proficient in identifying interdependencies, benchmarking, budgeting and financial analysis, Service Level Agreement (SLA) formation, IT Policies, Governance, Change Management, Risk management, Security and Compliances with special focus towards Quality Assurance and Quality Control processes.
• Collaborate and work with business partners to define business cases, formulate technology solutions and product, and bring them to life through time-managed execution and creates a culture of continuous improvements and value add.
• Lead, coach, mentor, support and create a collaborative environment to bring out the best from all the project teams.
• One of the first in the IT industry to implemented Service Oriented Architecture (SOA) technology and solutions for a large financial organization, hence decoupling, future proofing with enhanced capability of upgrades and maintenance of enterprise IT, middleware and database with significant quality improvements, increased efficiency and cost savings.
• Highly qualified PMP, Certified Professional with over 11 years of experience working within the federal government and private sector
• Expertise in Full Life Cycle Development, managing; Satellite Development, Software Development, Physical Security, Telecom, Infrastructure and IT based projects
• Experienced DAR (Designated Agency Representative) Support for the Government customer
• Provide exemplary service and guidance to the Customer, resulting in consistent Customer satisfaction
• Scrum Master / Agile, Waterfall Project Management Methodologies / SDLC /Kanban / Business Analysis / PMBOK / Communication & Facilitation Skills
• Deep knowledge of AutoCAD and Micro Station
• Experience analyzing customer requirements to create project plans.
• Led Critical Design reviews and skilled at creating flowcharts, diagrams and other various documentation
• Responsible for overseeing the new Confidential Satellite System development
• Experience at working with and managing vendors throughout the development process
• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Helping the team maintain their burndown chart
• Setting up retrospectives, sprint reviews or sprint planning sessions
• Shielding the team from interruptions during the sprint
• Removing obstacles that affect the team
• Walking the product owner through more technical user stories
• Encouraging collaboration between the Scrum team and product owner
• Analyzed complex business issues and generated solutions from business and technical point
• Motivated staff in terms of achieving goals and objectives
• Worked on mainframe application development
• Handled the tasks of implanting various software applications
• Developed application strategies
• Managed a team of resource in UK and Canada regarding support resources and project management
• Prepared users documentation and functional prototypes
• Handled the tasks of test plans and review of business process
• Performed the tasks of managing systems and testing activities
• Managed operational plans and meetings
• Developed end-to-end life cycles
• Provided strong technical assistance to the team

PROFESSIONAL WORK HISTORY:

Confidential, Tyson corner, VA

Scrum Master/Solutions Architect

Responsibilities:

• Develop processes and technology to support Global Strategy and Architecture. Represent Technology Strategy & Architecture in programs and engagements with line of business, in developing and maintaining processes for the ISRM LOB.
• Governance and oversight processes for managing alignment of change to strategic goals. Translating complex concepts into multiple architectural “views” aimed at varying audiences and also to help business leaders understand strategic architectural decisions.
• Ensure adherence to the architecture governance processes and compliance with all relevant laws and regulations.
• Produce conceptual and logical architectures to meet strategic business, financial and technology objectives through documentation of systems, architectures, process flows and value-chains.
• Create key aspects of the Business Case for a given solution and Interpreting business needs and applying innovative technology solutions and provide Work Effort Sizing.
• Author end to end high level design, including requirements traceability. Provide solutions where Strategic Architecture gaps exist. Ensure alignment of initiatives, high and low-level designs against the agreed architectures and technology strategies.
• Provide continuous feedback between strategic and solutions architecture. Promote adherence of designs to bank policies and standards, architectural principles and guidelines.
• Manage tradeoffs between speed to market, quality and financial impact. Technical leadership across a broad scale of tools, technologies, and architecture models.
• Introduce and train different teams in Agile Scrum and execute pilots for Agile projects for several groups.
• MAJOR PROJECTS & S:
• Coaching and introducing SAFe and Lean Agile: Introduce SAFe & Lean Agile as part of Data intelligence group, train and drive pilot projects in different LOBs within the Confidential and technology groups.

Confidential, Charlotte, NC

Scrum Master/Tech lead

Responsibilities:

• Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Working with Product owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burn down, Release Burn down.
• Facilitating Scrum for offshore Scrum teams in US states and India.
• Managing the overall performance and delivery of cross-functional
• Facilitating sprint planning as Scrum master for multiple Scrum teams;
• Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Managing projects in both Agile and Waterfall development environments.
• Keeping the team together all the time to ensure successful sprints.
• Migrating the Projects from Waterfall to Scrum is major responsibility.
• Managed and directed the successful cloud migration of 30% of companies infrastructure.
• Oversaw between 30 to 35 projects simultaneously; managed full life cycle of projects from inception through completion.
• Developed and monitored project budget requirements; reviewed billing and contracts.
• Reduced infrastructure costs through revamping of existing program; introduced streamlined processes and procedures that incorporated HR and logistical improvements resulting in an annual cost savings of 20%.
• Designed and implemented new policies that provided total accountability for personnel and equipment resulting in an annual cost savings of 10%.Reduced operating costs by 18% through streamlining activities across multiple projects.Designed.
• Re-engineered Change Management process to ensure adherence to corporate audit regulations, PMP methodology, and client requirements.
• Enhanced efficiency by introducing automated project tracking and weekly status conference calls.Increased revenues by implementing internal cloud computing information sessions that improved awareness and led to new projects.

Confidential, Charlotte, NC

Senior IT Project Manager

Responsibilities:

• Lead and manage a team of application engineers and Web developers, overseeing their work, and ensuring that they build high quality applications and features for Confidential App Host.
• Allocate appropriate resources to ensure predictable delivery of multiple applications and projects.
• Defined project scope and objectives through internal project management methodologies.
• Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.
• Established effective communication for the department with consistency across development and business management. Presentations, recommendations and updates provided regularly to the Director office.
• Provide visibility to team impediments/risks and helps eliminate them
• Coaches and mentors agile team members and provides constructive performance feedback
• Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum
• Partner with product management to set the direction for application development
• Attract exceptional engineers, building teams, and energizing / motivating the organization
• Developed various market leading technologies and delivered systems.Analyzed industry trends and designed ways to improve client services.
• Identified complex business problems and resolved technical issues.
• Analyzed complex problems and modified programs to resolve all issues.
• Provided optimal technical solutions to all client requirements.
• Identified issues and performed root cause analysis for issues.
• Analyzed all development processes and ensured ways to improve processes
• Manage project plan, resource allocation, compliance and stakeholder expectations.
• Provide accurate status reporting and information regarding the ongoing work, risks and initiatives.
• Project Plan, budget, resource and Time and cost estimation, Heavy SDLC experience as well as business and vendor interface.
• Strong experience managing and monitoring WebLogic applicationsAlways trained in the latest versions of the platform which incudes both WebLogic and WebLogic PortalKnowledge of the complexity of WebSphere MQ and how to best integrate it into application serversComfortable configuring WebLogic Servers in a clustered environmentExcellent in troubleshooting counseling and analyzing WebLogic situations and finding solutions where necessaryExceptional organizational skills and multi-tasker to prioritize and accomplish objectives
• Outlined implemented and managed infrastructure of WebLogicCollaborated with Rocket team of integration analysts and DBAsDetermined specific standards and guidelines conducting user application managementPerformed regularly scheduled OTM service release testingOften evaluated software application and ensured system capacity was up to par
• Managing Install of Weblogic server 10.3 and 12.1 and created clusteredWeblogic server instances according to Bank or American requirements.
• Worked with Oracle Support in solving critical production issues on Weblogic server.
• Worked closely with the networking team to configure F5 load balancer to route requests to the Weblogic and Apache/Tomcat server.
• Worked closely with the Application development/ QA team to resolve application issues deployed on Weblogic and Apache/Tomcat servers.
• Involved in capacity planning and suggested new ideas to improve the overall performance of the system
• Worked closely with the networking team to configure F5 load balancer to route requests to the Weblogic and Apache/Tomcat .
• Worked closely with the Application development/ QA team to resolve application issues deployed on Weblogic and Apache/Tomcat

Confidential, Charlotte, NC

Senior Infrastructure Project Manager

Responsibilities:

• Established Web project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.
• Developing Web solution by formulating objectives; planning project life-cycle deliverables and resource availability and application; preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions.
• Implementing Web solution by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to team members' concerns; coordinating requirements with interested departments.
• Assures quality Web solution by developing and completing test plans; maintaining project and technical documentation.
• Manages the day-to-day operational and tactical aspects of Telecom or large scale projects.
• Oversees managers working on client engagements within practice.
• Reviews high-level deliverables across projects.
• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.
• Minimizes our exposure and risk across multiple projects.
• Manages scope and mitigates risk across projects.
• Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects under his/her direction.
• Integrates financial data for multiple projects.
• Compares financial data for practice to that of other practices and seeks ways to maximize revenue.
• Analyzes profitability, revenue, margins, bill rates and utilization across projects.
• Addresses elevated billing issues when they arise.
• Assists in the evaluation and redesign of practice offerings.
• Possesses a thorough understanding of our service offerings, technical ps, and technical direction.

Confidential, Charlotte, NC

Sr. Project Manager

Responsibilities:

• Managed the design, development, installation and maintenance of major system applications and hardware.
• Supervised technical and support personnel and vendors through the various stages of a project.
• Oversee the purchase of software. Determined the necessary personnel, physical environment, hardware, procedures and supply costs connected with the proposed systems.
• Conducted feasibility studies on proposed systems and submits recommendations to supervisors and department directors.
• Provided effective technical and analytical support for systems operations and failure analysis. Resolved implementation and operational problems with personnel and vendors.
• Performed application system design reviews, economic appraisals, time/cost estimating, and system trouble-shooting.
• Developed web design and conducted regular reviews for web development process.
• Maintained multiple web development projects and managed various project management tools.
• Assisted web development members and ensured high quality in production.
• Scheduled project calendar and maintained regular records of project status and submitted it to management.
• Analyzed process and recommended necessary improvements to process.
• Coordinated with internal and external clients and developed various solutions to problems
• Coordinated development of materials for operators and system users with vendors and personnel. Trains operators and users. Educates staff on operating system and software usage.
• Acted as coordinator between projects’ funds grantor and the grant administrator. Assuring reporting and milestones conform to grantors’ requirements.
• Developed mechanisms to track project and system issues, assign action items, track resolution of items, and escalate issues to appropriate level of attention. Document and communicate key project decisions.
• Worked with stakeholders and an implementation/transition team. Partner effectively with assigned liaisons at each agency to understand how customers use systems and their priorities. Coordinate activities that impact end users, such as requirements gathering, business process analysis, testing,, deployment, and support.
• Managed vendor relationships, monitor contract scope, assist to resolve issues within vendor organizations, prioritize work/change requests, and coordinate various vendor team(s) to ensure efficient of goals, and understand vendor service levels and support structure to effectively get needed support. provided reports to the Public Safety Project Steering Committee, the Director of Joint Services, the Joint Services Board or other bodies as necessary to satisfy governmental oversight of the project

Confidential, Fairfax, VA

Technical Project Manager

Responsibilities:

• Oversee all technical aspects of new services build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
• Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
• Ran weekly meetings, helping to facilitate communication and maximize productivity
• Reviewing test cases and running bug fixed defects to ensure the working
• Attending meetings with executives and clients for project discussions
• Managing a team that was created to open the flow of communication with the executive management and the engineers on the Agile / SCRUM processes.
• Drove and supported the projects SCRUM activities, issue & risk management, time & budget tracking and proper testing/verification toward satisfaction of the customer requirements. Insured that the engineers were utilizing the XP tools (TDD, Refactoring, continuous integration, and collective code ownership) correctly in the development of the Java/J2EE code
• Managed SQL Server databases and performed necessary installation of process.
• Analyzed various development project and recommended necessary changes.
• Documented specifications and assisted in making development projects.
• Developed test use cases, performed necessary tests and recorded all procedures.
• Provided support to developers and performed necessary functions.
• Designed SQL queries and generated necessary reports.

Confidential, Suitland, MD

Sr. Project Manager

Responsibilities:

• Manage day-to-day operational and tactical aspects of multiple or large scale projects
• Responsible for overseeing the various managers working on client engagements within the practice.
• Review high-level deliverables across the projects
• Implement engagement review and quality assurance procedures in accordance with the methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction
• Minimize exposure and risk across multiple projects
• Manage scope and mitigate risk across projects
• Determine appropriate revenue recognition, ensures accurate invoicing, and monitor receivables for all projects under the direction of the customer
• Integrate financial data for multiple projects, as well as, compare the data to other practices to seek best practice for maximizing revenue
• Analyze profitability, revenue, margins, bill rates and utilization across projects
• Address elevated billing issues when they arise
• Assist in the evaluation and redesign of practice offerings.
• Challenge others to develop as leaders while clarifying roles and responsibilities and possess the expert knowledge to identify opportunities for change and the ability to convey the need for change
• Manage day-to-day client interaction and expectations for multiple or large-scale projects.
• Anticipate clients needs and proposes alternative business solutions.
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Responsible for overseeing the development and maintenance of computer and satellite systems
• Identified departmental needs and made suggestions regarding technical direction
• Responsible for setting up the organization's intranets
• Designed and implemented system security and data assurance
• Configured and installed computer systems for other organizations
• Designed and developed software, as well as, tested software and systems applications
• Created flowcharts, diagrams, and other various documentation
• Created manuals and detailed sets of instructions including algorithms and converted instructions into computer languages

Physical Security Project Manager

Confidential, Washington, DC

Responsibilities:

• Conducted Physical Security Assessments and maintained knowledge on all physical security practices and related procedures
• Developed and ensured effective implementation of physical security standards according to regulations
• Monitored physical security metrics and prepared reports in compliance to timeframe and ensured compliance for all security policies and procedures for employees and third parties
• Performed surveys to analyze requirement of security and evaluated same. Prepared regular and ad hoc reports for management on all security related issues. Participated in seminars for various new tools for physical security
• Developed and communicated project plans, to include; scheduling specific responsibilities of each party, deliverables, contingency plans and terms of acceptance, to internal Diebold, customer resources, and sub-contractors
• Assembled and directed the cross-functional project team to a successful completion of theProject/engagement
• Responsible for managing and leading the contracts core with overall responsibility for establishing, providing significant strategic and tactical expertise for the deployed contracts organization. Created timely, accurate, and complete project reports for account team and customer management throughout the life of the project
• Resolved negotiation impasses, developing and maintaining metrics. Managed the preparation and submittal of specified contract proposals. Reviewed and prepared documents which address the customer and company requirements. Ensured timely submission of proposals
• Managed changes to project scope and assesses impact of change on resources, time and cost and ensure accurate billing to the customer for these changes
• Provided to senior management an analysis of project success/failure and participates in project post mortems
• Generated revenues based on billing for out of scope services. Acted as sole point of contact for end users during router/switch/and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution. Created and maintain project schedule and database documentation, and act as liaison between all departments
• Maintained knowledge on all physical security practices and related procedures.Developed and ensured effective implementation of physical security standards according to regulations.Monitored physical security metrics and prepared reports in compliance to timeframe.Ensured compliance for all security policies and procedures for employees and third parties
• Performed survey to analyze requirement of security and evaluated same.Prepared regular and ad hoc reports for management on all security related issues.Participated in seminars for various new tools for physical security.Administered efficient working of all departmental activities and prepared strategies to improve working

Project Manager

Confidential, Arlington, VA

Responsibilities:

• Planned, developed, coordinated, and performed studies designed to aid in the operation of the organization's programs. Planned and conducted program studies and reviews, formulate recommendations for improving policies, practices, and data collection
• Analyzed and evaluated IICD/IP policies, practices and standard operating procedures, functions, and activities to determine the effectiveness and impact on the success of the agency's programs and mission
• Analyzed solicitations for identification of all elements of business risk. Organized the technical data, delivery schedule, terms and conditions and other contractual elements into a cohesive proposal
• Reviewed cost data and other detailed information to assure that bids can be supported to government representatives. Prepared and coordinated the review of and submits for approval, teaming agreements
• Developed and established special protective terms and conditions for international contracts. Maintained cognizance of contract performance progress
• Researched, analyzed, and provided expert technical advice on the Critical Infrastructure Information Act and supporting regulations; Protected Critical Infrastructure Information (PCII) procedures; the Freedom of Information Act and other infrastructure collection and data management guidance and regulatory material
• Creates budgets based on assignment work and resource rates. As resources are assigned to tasks and assignment work estimated, the program calculates the cost equals the work times the rate in MS project
• Applied advanced project management and Six Sigma principals, risk management, earned value management, cost control, schedule development and maintenance, change management practices and life cycle processes to projects and their related work streams. Served as an expert analyst in the DHS Systems Lifecycle Methodology (SLCM) or another similar departmental methodology and be able to apply it to the work being completed
• Provided advice and guidance to resolve implement and manage program and policy issues. Played key role in creating documentation and technical guides for end users
• Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams. Single point of contact for multiple vendors, business units, and Information Technology partners during integration of installation, administering schedules and communicating risks