SUMMARY

• Multi - faceted Project Manager with 15+ years experience in large enterprise implementation and delivering projects and products on global enterprise platforms using various delivery and support models. Have the ability and interest to work on a range of complex delivery projects; and flexibility and enthusiasm to learn new technologies and methodologies. Provided direction and guidance in the development of goals and objectives as well as delivery.

TECHNICAL SKILLS

Job Functions: Program Management, Portfolio Management (Agile & Waterfall methodologies), Delivery & Engagement Owner, BI product management, Solution Architect, Scrum Master, Data ownership, Operations Management

ETL/Integration Products: Informatica Power Center, SAP Data Services, PL/SQL, Oracle Fusion

UX Products: SAP Business Objects, COGNOS, MicroStrategy, Crystal Reports, QlikView, OBIEE, Tableau

PM and QATools: MS-Project, Enterprise Server, Innotas (SAAS), Microsoft Office, Visio, Clarity PPM, HPQC, JIRA

Data Products: ErWin, Google Docs, Google Analytics, Automic Engine 11.2, Sharepoint

Databases: Oracle (SQL), Sybase, Microsoft SQL Server, Access

PROFESSIONAL EXPERIENCE

Confidential - San Ramon, CA

Sr Technical Project Manager

Responsibilities:

• Manage portfolio of $3MM business intelligence and analytical products using iterative waterfall and Agile methodologies to optimize project delivery from Initiation to Closure
• Successfully deliver multiple global 10 to 18 month projects, each of $1M to $2M budget with 8 to 15 member team size involving internal sales products, CCAR, AML/SAM, finance, compliance, risk and treasury data interfaces
• Manage cross functional teams involving business, various IT functions (DBA, Info Sec, Infra, BA, SQA, support) and 3rd party vendors
• Lead full cycle from request, solution, planning, staffing, delivery, road shows, training and support
• Make project recommendations to align with product objectives and requests of executive/business leadership
• Liaison with customers to understand project pipelines, project goals, budget and priorities; and advise on quality, risk and change management activities
• Identify, specify, and prioritize features and capabilities through direct input with customers, analysts, developers and architects
• Work across organizational boundaries to define program interdependencies and release plans; and ensure delivery teams are aligned to program goals, objectives, and timelines by driving decomposition of work across multiple delivery teams
• Product Owner (including the product data) in one or more teams, setting the vision for the team, prioritizing user stories, grooming the backlog, keeping the team focused, and communicating to stakeholders regularly
• Manage and corelate critical paths across multiple programs to determine and manage escalations and set team focus to address those constraints
• Understand dependencies between projects and resolve conflicts and support the project team by addressing major issues and removing obstacles
• Challenge the status quo by re-inventing the current processes, and get buy in from all other PMs and PMO organization

Confidential - Foster City, CA

Sr Technical Project Manager

Responsibilities:

• Manage a $4MM portfolio and utilize agile, waterfall and hybrid methodologies to optimize project delivery from scoping to closure in the Analytics and Data Management (ADM) portfolio
• Consistently deliver project on time and 10-12% below approved budget by utilizing new thought process, due diligence and lessons learnt from previous iterations
• Manage cross-functional worldwide teams, kick off programs, establish schedules, ensure roadmap/requirements baseline and maintain IT/GxP compliance
• Monitor project progress toward meeting its objectives; determine the cause of deviations from the plan and take corrective actions to address deviations
• Recognize and resolve project risks and issues and coordinate appropriate escalation including managing stakeholder relationships
• Maintain teams’ compliance with respect to developing procedures/PMO processes, and ensures IT managers are able to execute according to guidelines provided
• Manage sprint planning, daily stand-up meetings, reviews, retrospectives, training, KT sessions and release planning
• Work with multiple functional teams to manage the services portfolio against financial and business metrics on monthly basis and present to steerco including CxO level executives
• Use input from executive leadership to ensure processes, tools, structure and resources capacity can handle existing and forecasted load
• Developed phase review deliverable documents, scheduled timely executive review, and conformed with PMO's gate review, status report, and cost tracking
• Ensure the overall budget, projects, data administration and system testing are in alignment with organizational processes

Confidential - New Jersey

Technical Program Manager

Responsibilities:

• Program Manager responsible for delivering $5-7M USD TCV portfolio of projects simultaneously in globally distributed project teams using waterfall and Agile methodologies
• Responsible for program management and overall relationship with Banking, Financial Services and Insurance (BFSI) and Healthcare clients to increase adoption, ensure retention, identifying new business potential and drive customer satisfaction; including proposal/pricing creation, SOWs and presentation of the same to prospective clients
• Created a high-performing team through strong hiring practices, coaching, skill development, and customer matching
• Manage up to 35 FTE in onsite & offshore matrix model to deliver multimillion USD engagements and responsible for building team and their hiring, career development and evaluations
• Manage global teams working across multiple departments and systems to support, execute and resolve customer issues to meet and exceed defined SLAs
• Establish the processes to support the engagement, including defining the project calendar, and defining deliverable acceptance and reporting procedures. Project initiation also includes validating scope, conducting project kickoff, project planning and discussions with stakeholders
• Perform capacity planning using input from executive leadership to ensure processes, tools, structure and team can handle upcoming roadmaps
• As a scrum master, reported progress to all stakeholders through Sprint Burn-Down Reports and velocity target updates
• Backlog management and plan the project delivery and define milestones, dependencies and delivery dates
• Led over 2500 hours of effort to define a BI Strategy and roadmap for implementation of a global enterprise BI platform sourcing data from 20 custom applications, MDM, J D Edwards and SalesForce
• Develop and execute the strategy for a set of new services products with core practice services and bring new services to market as appropriate
• Lead a fully functioning BI platform, and product services organization, and partner with global business teams to ensure successful operations; owning the product data used in the applications/products
• Successfully delivered 15,000 hours project using iterative waterfall and Agile methodologies to develop BI products to track and report the insurance binding business process; built in parallel with the BRP project to automate the policy binding process

Confidential - Princeton, NJ

Technical Project Manager

Responsibilities:

• Built, led and coached a team of 12 resources in an onsite/offshore model to manage the enterprise BI product platform supporting 20 plus business applications with a budget of $5MM
• Collaborate with Technology and the Business partners on creating, establishing, and communicating new processes and procedures to help improve quality and reduce production fixes
• Own the entire operations management and product line life cycle from inception, strategic planning, delivery to live launch, post launch tracking and ongoing product management, enhancement, and development
• Work in matrix culture to ensure product teams have processes and tools are in place to ensure maximum benefit to the organization
• Responsible for teams’ direction by developing procedures/processes, and ensuring that they are able to execute according to guidelines provided
• Work with business and IT executive teams to clarify objectives for products and projects and evaluate the impact to BI capacity
• Manage the corporate BI platform upgrade involving 5 environments and 20 business application - $2M USD budget and 40,000 hours
• Implement process improvement to automate restart of server services reducing system down time and resulting SEV 1 tickets by 95% resulting in cost saving of $125K annually
• Automated the user security setup to reduce user creation service requests by 100% resulting in cost saving of $250K annually
• Coordinate with IT Quality and prepare GxP (IQ/OQ/PQ) documentation for validated/regulated systems to have environment in accordance with FDA regulations

Confidential - New Jersey

BI Solution Architect

Responsibilities:

• SAP Integration Architect, leading onsite/offshore team to design the BI reporting solution and integrating with SAP ECC and Business Warehouse systems
• Review existing functional documents and create technical documents and test cases for their BI Deployment
• Work with the program manager on cost estimations, forecasting, budget and schedules
• Working directly with the customers in functional and process teams to understand the business use of the current reports, requirement gaps, and developing reports and design SAP Business Explorer (BEx) queries and build universes to support and deliver over 50 WebIntelligence (WebI) analytical reports and 75 Crystal Reports

Confidential

Technical Project Manager

Responsibilities:

• Managed 20 offshore resources to successful deliver $2MM portfolio of Real Estate BI products in Morgan Stanley’s Merchant Banking division and support 13 BI products and own the data used by the applications/products
• Manage FTEs onsite and offshore and responsible for building team and their hiring, career development and evaluations
• Provide direction and guidance to the team in the operations management, development of product goals and objectives as well as delivery
• Manage requirements definitions, system analysis and design, interface and data architectures, cost and effort analysis and estimation, and data governance, identify and manage business requirements, project dependencies and critical path
• Manage ModelWare product dashboard and company analytical comparison screens using advanced BI concepts like What If Analysis, Dynamic Visibility, narratives and interactive charts and connectivity layers like Live Office and QAAWS