PMO Senior Program Director Resume

SUMMARY

Results - driven Confidential project leader with extensive experience in all phases of customer projects for Confidential 100 clients across wide range of industries including automotive, financial services, oil & gas, consumer packaged goods, healthcare, retail, wholesale distribution, manufacturing, pharmaceuticals, telecommunication, transportation and logistics.
A passionate, motivated, customer focused leader with strong skills in coordinating, collaborating, influencing individuals and cross-functional teams with interpersonal, management, leadership, decision making, executive level presentation, written communication skills and ability to work independently with right blend of technical, software, industry, business and consulting skills and a proven track record to align customer, business and IT objectives to deliver exceptional value.

TECHNICAL SKILLS

SAP ERP, HANA
Digital Products (Ideation to Launch), Solutions, IoT
System integrated IT solutions
Software development (SDLC)
Business Applications
Business Analytics
TCO and ROI Analysis
Project Selection, Planning and Setup
Requirements Management
Budgeting and Scheduling
Earned Value Metrics
Project Reporting
Stakeholder, Communication, Issue, Risk, Resource, Testing and Quality Management
Integration, Deployment
Managed Services
Portfolio PMO Processes
Confidential
ASAP SAP Methodology
Project Delivery Methodology tailoring
Project Delivery Templates/Accelerators
ITIL V3 Service Delivery
Waterfall, Agile, SAFe
DevOps
Continuous Integration
JD Edwards, PeopleSoft ERP, Microsoft CRM, Salesforce
.NET framework, C#
Advanced SQL
MS Project, SharePoint,Excel, PowerPoint, Visio
VBA Macro coding
Project Portfolio tools - HP PPM, CA Clarity, Tableau
HP ALM, Worksoft, HP UFT, Confluence, Jira, Rally ETL tools, ServiceNow

PROFESSIONAL EXPERIENCE

PMO Senior Program Director

Confidential

Responsibilities:

Strategic adviser for Ericsson digital services business PMO - statement of work, contracting, project management standards, methodology, templates creation, project financial management, change management, governance, pre-sales and delivery efficiency and offshoring strategy.
Use predictive analytics with automation tools and process improvements to drive in 10-15% margin improvements, increase win odds by 30% and $10M OPEX savings for Ericsson Digital Services Business.
Responsible for portfolio of projects for Verizon and AT&T customers and also managed 22 project managers delivering system integration projects with a cost center budget of $8M.
PMO Driver to transform Ericsson Services Consulting group into adopting Scrum and Agile ways of working, defined Agile delivery methodology and effort estimation process to be adopted for customer projects.
ITIL v3 service strategy driver for Ericsson Services Consulting delivery projects, enforce compliance to ITIL standards for service delivery.
PMO Project Director responsible for product inception, design, planning and overseeing a team developing digital products and solutions to support Ericsson Services business offerings.
Chief architect from the PMO designing data analytical requirements, leveraging SAP transactional data and other data sources, create data modeling design to drive Ericsson Services Consulting group strategic needs.