SUMMARY

• Wide - ranging IT SDLC experience comprising system/business analysis, system design & development, system testing and system support projects covering various verticals like Telecom (OSS/BSS), HealthCare, Industrial Integrated Systems, Financial Data Processing systems, MIS, HRMS, Retail & Hospitality, e-Commerce and Content Management, Infrastructure Support, Non-profit, Problem Management and Product Management, Robotics (RPA).
• Strong Quantitative Project/Product Management experience working closely wif highly imputed clients, vendors and business partners, managing onshore-offshore teams, Project Plans and SMP, Scope, Time and Cost Mgmt, Risk Mgmt, Estimations, Quality Assessment, Audits, PMR, project Maturity Level Evaluation. Experienced in implementing L4-L5 Assessment Programs and performing CMMI Quality Audits working wif quality control cabinet as quality spoc for projects. Expertise working in Waterfall and Agile delivery process models. Expertise working as Scrum Master/Scaled Agilist.
• Highly skilled in Microsoft front end/back end Technologies. Well proficient in all prominent RDBM systems. Expertise in providing Test-QA Solution approach (Manual/Automation) to high volume complex test projects. Well conversant in

TECHNICAL EXPERTISE

Front End & Technologies: VB, ASP, VB.Net, ASP.Net, C#, JavaScript, VB Script, VBA, HTML/CSS, XML/XSL, SOAP/Web Services, SharePoint. Familiar wif Java/J2EE.

Databases: Oracle PL/SQL, MS SQL Server, MS Access, MySQL

Platforms: Windows, UNIX, VMWare

Configuration: VSS, CVS/SVN

BI/ETL: Informatica/Cognos, BIG Data/Hadoop Eco System (Trained).

Domain Acquaintance: Health Care, Telecom (OSS/BSS), HRMS, Robotics (RPA)

QA/Automation: HP Quality Center (HP ALM), QTP/UFT, BluePrism (Bots)

Application/Tools: ServiceNow, SharePoint, Rally, JIRA/Confluence, LeanKit

Project Management: MS office, MS Project, TIPS, Wiki, Clarity, RPM

Process Frameworks/Methodologies: SDLC-Waterfall, Agile (Scrum/Lean/Kanban)

PROFESSIONAL EXPERIENCE

Confidential

Sr Scrum Master

Responsibilities:

• Guide scrum teams in defining manifest.
• Participate in PI planning and suggest drivers.
• Participate in review meetings wif teh scrum of scrums on program initiatives and directives.
• Manage multiple scrum teams and run through ceremonies such as Daily stand ups, Grooming, Estimating, Sprint planning and Sprint Review, Retrospective, Sprint Demos and Sprint closure.
• Prepare agile metrics as needed.
• Assist leadership and POs in implementing agile practices.
• Assist teams in driving other initiatives like release readiness and resolving connectivity issues etc.
• Participate in process improvement initiatives wif teh leadership.
• Manage various meetings and calls wif multiple stakeholders wrt project activities and progress.
• Prepare weekly status reports for top management.

Confidential

Project Manager

Responsibilities:

• Participate in review meetings wif teh leadership and Program team.
• Identify stakeholders and establish communication path and RACIs.
• Initiate kickoff meetings wif Business, Tech Requirement Office, Arch Review Board, Disaster Recovery team etc
• Work wif PMO preparing program directives, program schedule and program estimates wrt time, cost and resources.
• Prepare Project plan
• Define and identify risks and prepare risk response approach.
• Identify delivery ownerships. Prepare RACIs.
• Communicate project/program guidelines and checklists wrt plans, people, processes & practices, tools & techniques.
• Coordinating wif internal and external stakeholders on program initiatives wrt schedule, resources, environment rollouts. Working as single point of contact for other teams.
• Coordinating wif technical leads and business heads on release path forwards.
• Preparing daily/weekly status and rollout matrix reports.
• Preparing training requisites and RPA literature wrt coding standards and Operational guidelines.
• Manage RPM and project financials.
• Oversee Resource availability and engagements wifin PMO authority and managing applications and application teams under RPA for KP corporate and digital services.
• Working closely wif Center of Excellence (CoE) to establish PaaS and provide overall infrastructure and production support for RPA.
• Preparing and participating into release strategies and release plans covering KP Digital Technology services.
• Preparing delivery matrices and perform closure activities.
• Preparing and participating into agile release strategies and release plans across KP Corporate and Digital Technology services.
• Provide agile manifesto for teh project operation framework.
• Participate in review meetings wif teh scrum of scrums on program initiatives and directives.
• Prepare guidelines and work agreement wif respect to agile framework.
• Host and conduct daily and periodic scrum ceremonies including daily stand-up, sprint planning, retrospectives, sprint demo, sprint story-telling and facilitate grooming sessions wif Product Owners.
• Facilitate scrum trainings.
• Prepare a daily burn down and a weekly status dashboard.

Confidential

Project Manager/Agile Lead/Scrum Master

Responsibilities:

• Participate in review meetings wif teh leadership and steering committee on board objectives for teh FY.
• Identify stakeholders and establish communication path for new markets across teh globe.
• Initiate kickoff meetings.
• Coordinating wif internal and external stakeholders on program initiatives and board expectations wrt rollout schedules, resources, environments.
• Work wif ISD PMO preparing program directives, program schedule and program estimates wrt time, cost and resources.
• Define and identify risks and prepare risk response approach.
• Identify delivery ownerships. Negotiate wif teh partners and vendors.
• Communicate project/program guidelines and checklists wrt plans, people, processes & practices, tools & techniques.
• Working as single point of contact for markets and business units.
• Coordinating wif technical leads and business heads on release path forwards.
• Preparing daily/weekly status and rollout matrix reports.
• Preparing training requisites.
• Manage project financials.
• Oversee Resource availability and engagements wifin PMO authority.
• Prepare market rollout closure activities.
• Participate in review meetings wif teh leadership and steering committee on agile program initiatives and directives.
• Provide agile manifesto for teh project operation framework.
• Prepare guidelines and process directives wif respect to agile framework.
• Host and conduct daily and periodic scrum ceremonies including daily stand-up, sprint planning, retrospectives, sprint demo, sprint story-telling and facilitate grooming sessions wif Product Owners.
• Facilitate scrum trainings.
• Prepare a daily burn down and a weekly status dashboard.

Confidential

Project Manager/Program Coordinator

Responsibilities:

• Participate in review meetings wif teh leadership and steering committee on program initiatives and goals.
• Identify stakeholders and communication path. Initiate kickoff meetings.
• Coordinating wif internal and external stakeholders on program initiatives wrt scope, schedules, resources, environments.
• Work wif PMO office in preparing program plan, program schedule and program estimates wrt time, cost and resources.
• Define and identify risks and prepare risk response approach.
• Identify delivery ownerships. Negotiate wif teh partners and vendors.
• Communicate program guidelines and checklists wrt plans, people, processes & practices, tools & techniques.
• Working as single point of contact for teh projects under program directives.
• Coordinating wif project leads and business clients on path forwards.
• Preparing daily/weekly status reports and PMO dashboard consolidated matrix reports.
• Hosting program progress status and review meetings.
• Initiating and driving training requisites.
• Oversee Resource availability and engagements wifin PMO authority.
• Prepare release closure activities.
• Understand Statement of Work and prepare project plan and supplier management plan.
• Prepare and baseline project scope and schedule. Prepare cost and resource estimates.
• Prepare WBS, work assignment and resource calendar activities.
• Define and identify risks and prepare risk response approach.
• Initiate and drive client meetings. Track overall project status during team meetings and/or in scrum calls.
• Coordinate wif teh partners/vendors and other application teams on issue resolutions.
• Managing periodic release deployment activities. Review and approve PWP pertaining to deployment schedules and tasks.
• Preparing daily/weekly status reports and dashboard updates. Host Project Management Review meetings.
• Prepare project induction plan and system appreciation.
• Initiating and driving cross application training requisites for teh project and noledge sharing sessions.
• Managing overall onshore and offshore deliveries and provide required expertise as when needed.
• Ensure client compliances and project auditory activities.
• Oversee resource procurement and resource utilization.
• Prepare and drive lessons learned and DP activities
• Plan and drive value addition activities.

Project Manager

Confidential

Responsibilities:

• Understand call center kiosk formulated for farmers in India and HealthCare systems workflows wrt to Public and Child HealthCare.
• Understand business initiatives from Non Profit perspective and technical requirements.
• Understand Statement of Work and prepare project plan and supplier management plan.
• Prepare and baseline project scope and schedule. Prepare resource estimates.
• Prepare WBS, work assignment and resource calendar activities.
• Define and identify risks and prepare risk response approach.
• Initiate and drive client meetings. Track overall project status during team meetings.
• Initiate and drive code review calls and DP activities.
• Managing periodic release deployment activities. Review and approve PWP pertaining to deployment schedules and tasks.
• Preparing daily/weekly status reports and dashboard updates. Host Project Management Review meetings.
• Prepare project induction plan and system appreciation.
• Managing overall onshore and offshore deliveries and provide required expertise as when needed.
• Oversee resource procurement and resource utilization.
• Prepare and drive lessons learned.

Sr Technical Associate

Confidential

Responsibilities:

• Understand Call Center systems and real time application architecture and switches.
• Understand business and technical requirements.
• Prepare system prototypes and participate in PoCs wif teh clients.
• Design and develop style sheets. Write client and server side scripts.
• Formulate and maintain application architecture (HLD/LLD)
• Write application/system code, design and development of reports, search tools.
• Write DDL and DML queries, functions and routines as necessary.
• Prepare Configuration Management plan.
• Participate in application integration and deployment activities.
• Conduct Unit Testing and prepare Unit Test report. Provide assistance to collateral dev-test units.
• Provide application support. Analyze and fix code issues as per severity/priority.
• Leading code review and defect review meetings.
• Prepare EoD progress status report.
• Participate in lessons learned and noledge sharing sessions.

Team Lead - Team Lead/Developer

Confidential

Responsibilities:

• Doing requirement capturing and requirement analysis.
• Scheduling and allocating tasks, Mentoring teams responsible for module design and development.
• Providing functional and technical assistance.
• Prepare system prototypes and participate in PoCs wif teh clients.
• Design and develop style sheets. Write client and server side scripts.
• Formulate and maintain application architecture (HLD/LLD)
• Write application/system code, design and development of reports, search tools.
• Write DDL/DML queries, functions and routines as necessary.
• Prepare Configuration Management plan.
• Participate in application integration and deployment activities
• Conduct Unit and Integration Testing and prepare Test report. Provide assistance to collateral dev-test units.
• Provide application support. Analyze and fix teh code issues.
• Leading code review and defect review meetings.
• Prepare EoD progress status report.
• Participate in lessons learned and noledge sharing sessions.

Confidential

Consultant

Responsibilities:

• Understanding client business/system requirements and business units and operations.
• Design and develop style sheets. Write client and server side scripts.
• Write application/system code, design and development of reports, search tools.
• Write DDL/DML queries, functions and routines as necessary.
• Participate in application integration and deployment activities
• Conduct Unit and Integration Testing and prepare Test report.
• Provide application support. Analyze and fix teh code issues and subsequent defects.
• Participate in code review and defect review meetings.
• Participate in module enhancements and provide solution on performance optimization
• Prepare technical documents and participate in review meetings
• Participate in lessons learned and noledge sharing sessions.

Confidential

Team Lead - Team Lead/Developer

Responsibilities:

• Doing requirement capturing and requirement analysis.
• Evaluating existing manual systems and suggest solutions wif respect to process automation.
• Scheduling and allocating tasks, Mentoring teams responsible for module design and development.
• Prepare technical requirements and defining project scope.
• Prepare system prototypes and participate in PoCs wif teh clients.
• Design and develop style sheets. Write client and server side scripts.
• Formulate and maintain application architecture (HLD/LLD)
• Write application/system code, design and development of reports, search tools.
• Write DDL/DML queries, functions and routines as necessary.
• Prepare Configuration Management plan.
• Participate in application integration and deployment activities.
• Conduct Unit Testing and prepare Unit Test report.
• Provide application/system support. Analyze and fix teh code issues.
• Leading code review and defect review meetings.
• Managing client meetings as single PoC and provide progress updates.
• Conduct User Acceptance and getting final sign off.

Confidential

Analyst Developer

Responsibilities:

• Doing requirement capturing and requirement analysis.
• Prepare system prototypes and participate in PoCs wif teh clients.
• Design and develop style sheets. Write client and server side scripts.
• Formulate and maintain application architecture (HLD/LLD)
• Write application/system code, design and development of reports, search tools based on technical requirements.
• Write DDL/DML queries, functions and routines as necessary.
• Participate in application integration and deployment activities.
• Conduct Unit Testing and prepare Unit Test report.
• Adhere to Configuration Management and participate in client site installations.
• Provide application/system support. Analyze and fix teh code issues.
• Participate in code review and defect review meetings.