SUMMARY

• Sixteen years of software development experience, six years as Scrum Master, Kanban, Agile Project Manager and ten years of experience using Scrum/Kanban. Experience using Agile Leadership, SAFe, PI planning, PMI - ACP, CSM, SAPM Certified.
• As a Servant Leader based on the need I can uphold Agile principles and values using various frameworks including Scrum Master, Kanban, Agile Project Manager, XP, Agile coach and mentor with deep understanding of Lean frameworks methodologies, ATDD, TDD, BDD, Agile Games, continuous integration, continuous improvements (Kaizen) .
• Hands on experience in portfolio management, PI/release planning, managing epics, release backlog, pre-planning, story grooming, vertical slicing, and scrum ceremonies; sprint planning, daily scrum, sprint demos, and sprint retrospectives.
• Hands on experience working closely with multiple teams and product owners simultaneously.
• Foster agile practices and continuous improvement of the teams, and develop strong partnerships with coaches, the product owners.
• Promote transparency, accountability, team values, team development, self-organization, cross-functionality, transcendence, sustainable pace, and drive the adoption of best engineering practices.
• Passionate and willing to identify risks, dependencies, impediments, waste, problems and other team dysfunctions and facilitate a quick resolution.
• Expert in driving decisions using team consensus, facilitate team sessions for the identifying issues, finding resolutions using various techniques like, brainstorming, war-room setting.
• Passionate in bringing enthusiasm and team building in a fun and safe environment by using agile games and techniques. Keep the teams focused on the vision to deliver the product in rapidly evolving, dynamic environment and generate happiness.
• Effectively manage communication, stakeholder engagement, negotiations and ability to remove impediments at any level on daily basis.
• Experience in generating, communicating and maintenance of relevant metrics and other information radiators to bring transparency.
• Ability to synthesize information from various channels and generates clear, concise, structured and unambiguous communication with the stakeholders.
• Facilitate and manage technical projects, develop and track project milestones.
• Estimate work efforts and manage competing priorities. Define and manage project schedules, dependencies, deliverables and responsibilities, scope, planning resource needs.
• Deep understanding of traditional software lifecycle development disciplines - Waterfall, Project Management, Requirements Management, Analysis & Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management.
• Highly customer focused, global customer service, expect and anticipate change and changing customer priorities responding to the change and monitor customer satisfaction.
• Expert in Jira Administration, Portfolio management, Rally and Confluence software for Project Management and bug tracking.
• Past hands on experience with Java, Eclipse, AngularJS, Mongo DB, Automation, Jenkins, Oracle, SQL-Server, JSP, XML, HTML.

TECHNICAL SKILLS

Project Management: Jira, Rally, MS Project, Ganter

Bug Track/Reporting: Jira, BugZilla, TestDirector, Bugtrack.

Design Tool: Microsoft Visio 2013.

Operating system: Mac IOS X, Windows 10, Windows 7, Vista, XP, NT, and UNIX.

Automation Tools: Java/Selenium/TestNG, Mercury’s TestDirector and WinRunner.

Testing: Manual and Automated Testing create and manage cases and test plans.

Databases: Mongo DB, MSSQL Server 2012/2008R, Oracle 11i, MS Access, SQL, DB2.

Languages: Java, C++. Angular.js

Editors: Eclipse, IntelliJ 13.

Web development: JSP, Servlets, CGI, XML, XSL, HTML, CSS.

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential

Responsibilities:

• Organize and facilitate team alignment, roadmap planning, backlog grooming, pre-planning of sprint, story grooming, sprint planning, sprint review and retrospectives.
• Ensure the team follows established processes and advocate for improving processes when necessary.
• Facilitate backlog grooming with the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
• Provide group and one-on-one agile training to the teams as needed.
• Master in implementing and using good practices like pair programming, TDD, CI, Lean (process improvements).
• Identify, manage and mitigate impediments, risks and dependencies.
• Organize and facilitate war room sessions across teams to solve any critical issues.
• Work collaboratively with Product Owners, cross-functional development teams, engineering leadership and Technical Managers to support product development.
• Organize and facilitate scrum-of-scrums weekly.
• Facilitate and promote self-organization, ownership, accountability, team participation and team velocity.
• Work with remote teams and facilitated sessions to define and improve team engagement, create and improve existing definition of done and set a process for the teams.
• Jira Administration, Jira-Portfolio management.
• Produce useful dashboards and reports to bring transparency.
• Work with a team of Scrum Masters and Agile Coach to build proficiency and consistency in executing scrums for all teams across engineering and product development organizations

Project Manager/Scrum Master

Confidential

Responsibilities:

• Facilitate and helped with release planning for several teams.
• Program manage several project initiatives and update senior management with the progress.
• Provide group and one-on-one training sessions to the teams.
• Organize and facilitate Roadmap Planning, PI planning, backlog grooming, pre-planning of sprint, story grooming, sprint planning, Kanban board.
• Assist the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
• Coordinate dependencies between teams with other Scrum Masters/Technical Managers.
• Work collaboratively with Product Owners, cross-functional development teams, and Technical Managers to support development and data delivery to our Business Partners both internal and external
• Resource estimation planning and hiring internally for several projects.
• Organize and facilitate scrum-of-scrums weekly.
• Facilitate and promoted team ownership culture that also recognizes the rock-stars.
• Work on improvements of team participation, accountability, ownership, focus and team velocity.
• Work with remote teams and facilitated sessions to define and improve team engagement, create and improve existing definition of done and set a process for the teams.
• Jira Administration, Jira-Portfolio management.
• Produce useful dashboards and reports to bring transparency.

Scrum Master/Kanban

Confidential

Responsibilities:

• Company-wide agile coaching and managed all the scrum ceremonies and Kanban process and established the agile processes for the projects with local and remote teams.
• Provided group and one-on-one training sessions to the teams.
• Assist the Product Owner in user story creation/prioritization and product Backlog grooming via emergent requirement elicitation while supporting overall organizational goals.
• Roadmap Planning, PI planning, backlog grooming, pre-planning of sprint, story grooming, sprint planning, Kanban board.
• Managed iterative development, testing and release of the five Confidential apps, PocketWifi (Android-Play Store and iOS-App Store), PocketNOQ (tablet app for CXO’s), PocketTek (technicians), PocketKiwi (customized technician for a customer) and web UI WebNOQ.
• Managed PocketTek android mobile app for an external vendor that supports field engineers to download the assignment map, find a destination in the map, use the compass to align the direction of installation, read QR code and update the centralized server at the job completion.
• Managed AI, analytics and IOT initiatives for all the apps and web UI projects.
• Facilitated and promoted team ownership culture that also recognizes the rock-stars.
• Improved team participation, accountability, ownership, focus and team velocity.
• Facilitated sessions to define and improve definition of done and set a process for the team to follow it.
• Implemented relative estimation technique using story points across all the teams.
• Used collaboration and facilitation techniques to help solve problems.
• Managed and facilitated the projects initiatives using well organized epics.
• Set milestones, planned releases accordingly and deliver those prioritizing the stories using sprints and prioritized backlog.
• Managed feedback, P1s and functionality requests using prioritized, iterative and well-organized process.
• Jira Administration, Jira-Portfolio management.
• Facilitated trials at the customer site in Manila. Managed all communication, task definition and assignment, equipment procurement, asset tracking, updating managing and generate reports for each trial clients.
• Stakeholder management and communication.
• Managed time and material project for a client. Managed scope, schedule and costs for the project.
• Produce useful dashboards and reports to bring transparency.

Scrum Master

Confidential

Responsibilities:

• Facilitated RTE with SAFe/PI planning, scrum of scrum, scrum ceremonies, release planning, grooming, sprint planning, retrospectives, product discovery, and daily stand-ups.
• Used Kanban for one of our front door teams that works on tickets and JIT work.
• Implemented relative estimation technique with my teams.
• Established Agile principles and definition of done to improve the productivity and Focus Factor.
• Empowered teams to self-organize and grow cross-functionality.
• Protected the teams from external distractions by clarifying the agile processes.
• Managed PQI (Product Quality Index) of the team, generated RCA of any issues and discussed with the team and senior management and eliminated those scenarios by adding the unit tests.
• Facilitated the team to define best practices that works for the team and made sure team follows those to ensure continuous delivery with higher quality product.
• Stakeholder management, communication and engagement, engineers, product managers and support specialists on product issues.
• Experience with projects using PCI Compliances, enhanced code standards (SONAR, Veracode etc.).
• Supported all CyberSource QA Teams for automations needs, Automation Framework support, Push support or any drop-in services they need to carry on their work.