SUMMARY

• Highly skilled Business Analyst and Scrum Master wif over 8 years of experience in deploying and implementing scrum projects in various industries which includes Healthcare, Banking, Retail, Consulting, and Manufacturing industries. Strong hands - on experience in all aspects of Agile, Scaled Agile Framework (SAFe) including Program/Project and Portfolio Management, as well as in development, design and consulting in teh IT industry. Exceptional organizational, technical reporting, auditing/analysis and communication skills.
• Agile Scrum Master wif full project life cycle experience including requirements gathering, Scheduling and facilitating key agile ceremonies, velocity planning, obtaining and managing resources, conducting daily stand-ups, burn down charts, Product Demos, Retrospectives, Process documentation, managing budget, and facilitating project execution, deployment, and closure wif a multicultural team in geographically distributed environments.
• One has consistently achieved strategic and tactical goals of teh organization using strong technical, and management experience to improve delivery schedules and substantial reduction of costs. As a Project Manager, my responsibilities, while administering projects, included definition of teh scope of teh Project, Identifying and mitigating risks, periodically monitoring teh performance of teh project team, providing regular updates to teh stakeholders that comprised of teh Top Management, Line Managers and end users, mentoring and transfer of noledge.
• Teh key to my success is teh ability to provide solutions to complex challenges wif clear communication between teams and stakeholders.

TECHNICAL SKILLS:

Methodologies: RUP, UML, Six Sigma, CMM, Waterfall, Agile, Sybase Power Designer, Joint Application Development (JAD), Unified Modeling Language (UML), Object Oriented Analysis and Design (OOAD)

Change Mgmt Tools: Rational Clear Quest, Jira, SM7, ServiceNow

Business Modeling Tools: Rally, JIRA, Confluence, Rational Rose, Microsoft Visio.

Project Management: Microsoft Project, Microsoft Office, Rally, ALM

MS Office Suite: MS Word, MS Excel, MS PowerPoint

Operating System: Windows 95/98/2000/NT/XP/7/10

Agile Methodologies: XP, Lean, SAFe 4.0, and DSDM

Data warehouse tools: BI/DWH, ETL, Informatica Power Centre

PROFESSIONAL EXPERIENCE

Confidential, Kansas City, MO

Agile Scrum Master

Responsibilities:

• Facilitated sprint planning, daily scrums and protected teh development team from outside distractions, impediments or team conflicts while maintaining focus on product backlog and project timeline
• Worked closely wif project owner in backlog management and continuous delivery of features
• Educated and reinforced scrum methodology and agile framework to team members and key stakeholders
• Functioned as a primary liaison between business, operations and technical domains through teh course of teh project.
• Protected team from over-commitment, managed backlog while prioritizing resolution of defects/bugs as evidenced by teh on-time delivery of major initiatives
• Extensively involved in maintaining and enhancing internal product wif worldwide technologies like, Microsoft .Net, MySQL, Java and PHP
• Participated in Agile Planning Sessions and assumed teh Product Owner role for teh agile initiative.
• Managed teh lifecycle of code development, from ideation to sprints to deployment
• Instructed and modeled core Agile principals of collaboration, prioritization, team accountability and visibility which ensured consistent application of scrum methodologies across teh enterprise
• Successfully migrated projects from Waterfall to Scrum wifin 1 year alongside helping teh team to create clear and concise epics/stories
• Worked wif teh engineering managers to identify cross-team dependencies and manage inter-team tasks
• Coaching teh team on Agile/Scrum methodologies and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other scrum related meetings.
• Collaborated on an Agile Coaching Team to consistently implement Agile principals, practices, and rules across all teams. Identified Enterprise constraints to Agility and led constraint resolution planning and execution.
• Communicate wif other management, engineers, product managers and support specialists on product issues.
• Participated in Business Demonstrations and Decisions for teh Release of teh Sprint Output to Production.
• Collaborated wif management teams to deliver assigned programs; Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process
• Developed and initiated internal processes to improve program delivery wifin specific timeframes.
• Reviewed Team Velocity on a frequent basis at various stages to help teh team to achieve their goals.
• Involved in creating High Level Requirements (HLR) and Estimates (HLE).
• Provided key input in defining project requirements and system requirements
• Developed teh Business Requirement Document (BRD), creating project initiation document (PID), project plans and managed scope.
• Defined teh resources required for completion of a project and allocated resources accordingly
• Coordinated wif various departments to understand IT software needs and requirements of teh customer and clients
• Ensured that projects were correctly prioritized and resourced as well as met strategic demands.

Environment: MS Office, Jira, Team Foundation Server (TFS), Salesforce.com (SFDC), JAVA, SoapUI, TeamSite (CMS), SAP ECC, Web Services, Doors, and MS Project

Confidential, Charlotte, NC

SM/Business Analyst

Responsibilities:

• Responsible for teh role of Project Manager and Scrum master for teh Scrum teams in teh project
• Lead Sprint planning, Sprint Reviews and Scrum of Scrums (SoS) for all teh teams in teh domain
• Coached teh teams to be self-organizing and ensured teh adherence of all teh Scrum concepts and processes
• Ensured project's adherence to Enterprise Agile Life cycle
• Developed automated metrics for Agile/Scrum for Executive Leadership team
• Supported projects by implementing Agile Life Cycle Management Tool - “Rally” to manage backlog and also helped to generate and analyze business metrics to be reported
• Agile Coaching - Release & Iteration Planning and Tracking. Conducted training on scrum, facilitated teh daily standup, sprint review and sprint retrospective meeting
• Elicited requirements wif business owner and converted business requirement into Use Cases.
• Conducted JAD sessions, interviews, and surveys to collect teh requirements
• Scrum Master for developing a web based application to enable internal and external clients to configure, input, process, and generate tax forms from one central place.
• Scrum Master for Organization Chart team, to generate charts depicting teh organization structure of clients, showing teh relationship among Partnerships, Partners, Investments, and Investors at National and International level.
• In addition to typical Scrum ceremonies, responsible for: Roadmap planning, Release planning, Product Backlog Refinement, Team Building and Resource planning.
• Prepared sprint metrics.
• Removed impediments towards teh delivery of work.
• Executed and monitored teh planned work.
• Kept Product Owners and teh Stakeholders updated on status of teh project.
• Look out for improvement opportunities to increase team velocity.
• Quality Assurance and Quality Control of teh work undertaken.
• Delivery of new features as agreed upon during Sprint Planning.
• Understanding Business needs and converting them in to scalable/technical requirements.
• Keeping teh team together all teh time to ensure successful sprints.
• Drew strategy of Release plans for product backlogs, created sprint back logs per teh release cycles and estimated hours of work for user stories, reviewed teh Burn down chart to target teh delivery dates for each sprint, and facilitated daily stand up meetings.
• Served as Agile Coach, Scrum Trainer and initially as Scrum Master to facilitate organizational transformation and teh adoption of Agile principals that improved software quality, productivity and predictability of release schedules; contributed to teh successful release.
• Developed Epics and themes for teh project.
• Worked wif Marketing Manager and CFO to implement and deploy strategic measures to instill corporate vision and develop a teamwork atmosphere focused on meeting corporate objectives, increase profitability, productivity and overall customer satisfaction.
• Maintained process documentation and ensured teh development teams are practicing teh core agile principals of collaboration, prioritization, team accountability, and visibility.
• Assisted Product Owner as needed wif backlog maintenance, internal and external communication, improving transparency, and disseminating information

Environment: SCRUM - Agile methodologies, Waterfall, User Experience Design (UXD), Personas, MS Office (Excel, Visio, Project), TeamCenter PLM, HP Quality Center,Ms Projects & Visio

Confidential, Kansas City, MO

Scrum Master/BA

Responsibilities:

• Managing Scrum teams working on web based application for data standardization and data normalization.
• Responsible for teh strategy, product roadmap, scope prioritization, business development and communication for projects and enhancements.
• Responsible for handling and delivery of two applications. Worked wif Project Managers, Project leads and QA leads to come up wif a Release Plan.
• Worked wif various contributors of teh project for communications, negotiations and setting realistic expectations on teh deadlines and tracked assigned Tasks.
• Acted as a Scrum Master for a UI development team and content processing team which worked towards developing a tool which is used to configure teh data.
• Devised and prioritized teh Product Backlog by conducting requirement churning sessions wif various Business / Product Teams.
• Promoted an incremental approach to implementing Scaled Agile Framework (SAFe) development wifin a Waterfall SDLC environment.
• Established agile governance and an Agile Center of Excellence to monitor agile maturity in teh organization new to agile development practices specially using SAFe.
• Facilitated and actively participated in all teh Scrum activities: Release Planning, Sprint Planning, Scrum of Scrums and Daily Scrums.
• Worked wif teams and understand their needs and difficulties to help them better and increase teh overall velocity.
• Kept a track on inter-dependencies between teh teams and blockers and guided teh team to handle them accordingly. Removed roadblocks for successful iterations, which led to teh transition of releases on time.
• Scheduled meetings and touch bases to create transparency between teh product owners and teh teams.
• Analyze business requirements and segregate them into high level and low level Use Cases, activity diagrams.
• Prepared Sprint Reports and Burn down Charts.
• Ensured lessons learned are carried forward appropriately, Resource loading / unloading / leveling, Manage Risks & Issues effectively through life cycle of teh project, Facilitate and chair weekly meetings wif teh Sr. Management and Vendors
• Released Sprint based on teh complexity of teh user story and made sure teh working product is satisfactory.
• Contributed to teh team’s progress by taking up some UI testing and manual testing. Wrote test cases and helped QA leads wif test plans.
• Made sure all teh Quality assurance tests were carried out as per teh release criteria and had enough time for hardening.

Environments: Version1, Share point, IBM doors, MS Visio

Confidential, Montgomery, AL

Sr. Business Analyst

Responsibilities

• Agile scrum master and facilitator for two Scrum teams of 7-10 members each
• Migrated projects from Waterfall to Scrum
• Actively worked wif teams following Waterfall model to make sure dependencies are resolved
• Guided teh teams towards improving teh existing workflow on predictive modeling project
• Coached and mentored 5-6 Project Managers/Leads as Scrum Masters in teh product team.
• Instrumental in implementing customized Agile Playbook (Agile Governance) that meets teh company standards to ensure consistent Agile adaption across teh teams
• Managed dependencies between other scrum teams (Scrum of Scrums), third parties, and other non-agile waterfall teams
• Managed teh work of consultants, allocating, and utilization of resources in an efficient manner by maintaining a co-operative, motivated, and successful team
• Resolved cross-functional issues at project level by active communication
• Tracked and reported status and metrics throughout teh project
• Managed offshore teams in different geographical places
• Publicized teh team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Used Rally primarily to manage Agile Projects and MS Project for Waterfall.

Environments: Rally, Share Point MS Visio.

Confidential

Business Analyst

Responsibilities:

• Created teh Business Requirement Document (BRD) and teh Functional Requirement Document (FRD).
• Conducted interviews, brainstorming sessions for teh elicitation of requirements.
• Referred to previous documentation to understand teh existing system.
• Performed a GAP analysis, which helped to properly understand teh AS-IS and assess teh change required in teh TO-BE to assess in risk analysis and cost analysis.
• Assisted in performing SWOT analysis to assert potential risks and benefits of teh project.
• Used SharePoint platform to amalgamate artifacts and documents.
• Assisted in creating Process flow, sequence diagrams.
• Used Informatica in teh extraction and transformation of data required for data verification and validation from teh data warehouse

Environments: Jira, Share Point, Moqups.