SUMMARY:

• Program Management Technology Operations Global Business Integration IT Development Process Optimization
• Solution - driven manager of value-adding programs fueling global growth, competitive advantage and transformative change for diverse industries.
• Conceptualize and execute program vision from start to finish, managing complex milestones while adapting to changes and shifting priorities.
• Lead international, cross functional teams in delivering strategic initiatives proven to improve systems, processes and bottom-line results.
• Comprehensive experience in high-level operational and program management, as well as expertise in supervising multi-million-dollars budgets and oversee top-performing teams.

AREAS OF EXPERTISE:

High Impact Decision Making

Process Improvement & Gap Analysis

Risk & Mitigation Management

Operation & Technology Management

Resource Planning & Management

RFP Processes & Business Development

Optimized Financial Budget Utilization

Prompt Negotiator and Co-ordinator

IT Delivery & Strategic Growth Plans

Client Liaison, Consultation & Advisory

Business Development & IT Alignment

Vendors & Contract Management

EXPERIENCE:

Confidential, Tennessee

Program Manager

Responsibilities:

• Implemented large Java/J2EE IT projects to upgrade and enhance commercial application software. Performed change and release management for premium customers.
• Partnered large scale Client programs focused on business growth, technology advancement and process improvement across business implementations.
• Managed multimillion-dollar programs in excess of $25 million, schedules, staffing, requirements and tasks to comprehensively orchestrate all facets of ongoing program operations.
• Brought standardization by developing and implementing various project management processes that have formed the foundation and enabled 100% revenue growth in a single year.
• Consulted and advised 10 client companies on process improvements that have strengthened performance metrics across board.
• Planned schedules and resources, providing leadership for cross-disciplinary projects of teams of up 110 people comprised of contractors and both internal & external employees.
• Worked with client companies spanning multiple continents, accordingly managed schedules and resources across time zones while adapting communication style for a diversity of cultures.
• Executed Programs and projects across vary countries covering throughout Middle East Asia, South Africa, Asia, South America and North America.
• Have established and setup new Accounts, Development Centre and Client IT Infrastructures.
• Directing staff hiring, training, and mentoring functions while ensuring adherence to program’s quality standards and ethical guidelines.
• Developing solid, trusting relationships with community resources, internal / external groups, and boards of Managers.

Confidential, Simi Valley, California

Project Manager

Responsibilities:

• Implemented full Software Development Life Cycle, end to end with Java/J2EE technology in new application development and existing application maintenance.
• Established Offshore Development Centres providing IT Services for Java technology, Testing, Infrastructure and Support Services.
• Collaboratively worked with Business Directors, Leadership and IT service managers to track project budget, cost and profit targets to meet established return on investment (ROI).
• Prioritized projects based on changing business needs, urgency, risk, size & complexity, cost, interdependencies, resource constraints and stakeholder value.
• Monitored all projects scope, schedules delivery and key metrics to communicate the program status periodically to business stakeholders.
• Engaged with cross-functional business leaders to objectively analyse the organization’s ability to absorb change, adopt post-deployment, day-to-day operational activities and optimum support.
• Proactively identified dependencies and issues between teams, worked to resolve them. Facilitated the discussions and managed relationships between technology and business stakeholders.
• Coach team members to ensure process adherence, effective project management and utilizing best practices. Provided structured thinking to the project initiatives across multiple.

Confidential

Senior System Analyst

Responsibilities:

• Implemented multiple application enhancements using Java, J2EE (Servlets, JSP, JDBC, JMS, Transactions), Web Services, XML/XSLT, Java script.
• Developed application code on ATG Dynamo Framework, ATG Servlet Beans, ATG Repositories, Form Handlers, Extending ATG Profile and Profile Management, Dynamo Messaging System, Transaction Management, Basic knowledge of ATG Scenarios & Personalization Framework.
• Lead the team in appropriate decision making through strong judgment and the ability to analyse options and implications. Worked in an Onshore-Offshore Model.
• Provided feedback to functional departments during the company’s annual planning process on product development requirements, including financial and human resources.
• Assisted in the development of the project's key objectives, scope, success criteria and communicate them effectively across the project team as necessary.
• Seeks out and engages regularly with peers, creating an environment of exchange for learning and evaluate the CCV (Complexity, Completeness, Volatility) Grading of projects.
• Drove a high performance culture by fostering innovation, personal accountability, and a commitment to results.

Confidential

Programmer Trainee

Responsibilities:

• Developed Confidential system using Java technology, solid object-oriented programming and scalable design & architectural patterns
• Created database schemas that represent and support business processes, understanding of the class loading mechanism in Java.
• Developed various screens based up on the flow of the system. Done Coding of client and server side interface using Java Applets and EJBs
• Test Cases Preparation, Unit Testing and Integration Testing. Bug fixes and Implementation.
• Launched the portal and trained User team.