Senior Project Manager Resume
NJ
PROFESSIONAL SUMMARY:
- Project Management Professional (PMP) and Six Sigma Green Belt (SSGB) certified business leader with 16+ years of experience in Financial, Market Intelligence and Data Analytics.
- Oracle Certified Associate (OCA) in PL/SQL development track. SAS Advance Certified (SAS).
- Expertise in automations, client services, account management and relationship - building.
- Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Produce high-quality deliverables that meet or exceed timeline and budgetary targets.
- Achieved consistent Net Promoter Score (NPS) of 95%+ to track the overall client satisfaction.
- Developed daily quality tracking tool based on critical to quality (CTQs) and critical to process (CTPs) to measure and improve the performance of the team.
- Highly committed professional who always go an extra mile to provide quality service.
- Turn-around a poorly performing project by streamlining the invoicing process, team onboarding, staff, quality management and reducing inconsistencies in communication.
- Active contributor to organizational process assets and documentation of Standard Operating Procedures (SOPs).
- Extensively used MS Sales and Mercury for Marketing & Operations projects in Confidential .
- Managing On-shore / Off-shore Teams Manage onshore/ offshore teams to achieve maximum efficiency on the project.
- Project Management Develop and maintain project documents such as communication plans, stakeholder register and quality management plans.
- Client Relationship & Escalation Management Build client relationships and act as the single point-of-contact (POC) for issues and escalations.
- Process and Policies Challenge the status-quo by designing new processes and securing client approvals.
- Risk Management Develop risk mitigation plans such as cross-s, business continuity process for the project.
PROFESSIONAL SKILLS:
PMI - PMP Certified (Project Management Professional from PMI) ( )
Six Sigma Green Belt Certified
SAS Certified (Base, Advance and Regression Modelling)
Oracle Certified Associate (OCA) (PL SQL Developer track)
Machine Learning A-Z using Python and R (Udemy)
Mastery of Confidential Office programs (Word, Excel, PowerPoint) and VBA macros.
Excellent communication skills with a focus on team-building and customer relations.
Outstanding organizational, multitasking, and problem-solving abilities.
WORK EXPERIENCE:
Confidential, NJ
Senior Project Manager
Responsibilities:
- Define scope of business case/objectives through stakeholders / team meetings, case framework analysis
- Plan, manage and deliver projects related to analysis of the KPIs and produce solutions to improve client’s global sales.
- Attend regular meetings; formulate communication plans; develop strategic programs to drive transformation in client’s business.
- Successfully managed the migration, data conversion and implementation of MS Excel based reporting to SharePoint Server based solution.
- Increased efficiency of KPI reporting resulting in 70-80% decrease in the amount of time required to complete.
Confidential, Peoria, IL
Senior Project Manager
Responsibilities:
- Developed relationships with key stakeholders; collaborated with stakeholders and executive team to analyze idle hours of mining truck.
- Initiated project to reduce unproductive time for analyst on-boarding process by 70% by streamlining the process.
- Designed and implemented automated visualization of field machines to track Usage, Health and Maintenance performance.
- Summarize all gathered data and fact to draw actionable insights.
Confidential
Project Manager
Responsibilities:
- Define project scope, quality and time based on meetings with the clients, cost/impact analysis.
- Developed deeper understanding about client’s business and design concept tools/ working models to justify the proposed solutions for client’s business needs.
- Increased client and company's YoY revenue by ~$350K (60%) by streamlining process flow.
- Implement change control board and other project management techniques (such as quality control) to improve existing products/ processes.
- Automated processes using MS Excel and MS Access resulting in a 95% reduction in time required for administrative processes.
- Ensure high standards of quality and communication are followed across team; resulted in a consistently high NPS.
Confidential
Manager
Responsibilities:
- Designed solutions to increase sales by identifying current market position, upcoming opportunities and KPIs
- Conduct regular meetings with the client; actively document the discussion and design standard procedures.
- Create process of regular cadence of reports, manuals, business updates to keep every stakeholder informed.
- Automated administrative duties and reporting practices to increase quality of performance analysis.
- Recognized for expertise in excel and innovation solutions by receiving "Excel Magician " from the client and individual "Innovator .”
Confidential
Financial Analyst
Responsibilities:
- Extract the target price, recommendation and ticker details of the publicly traded companies from the financial terminals (Bloomberg, Reuters) and analyst and industrial reports.
- Maintain the content of the centralized database with details of analysts/ senior analysts, tickers, financial notes and targets price.
- Developed tools based on Advance Excel and VBA to perform quality audits between legacy systems v. web-based portal.
- Developed equity financial models to collate historical financial data and predict next 12-month target price and recommendation using Wall Street best practices.
- Analyzed capital structure of public companies to forecast worst-case scenario in case of financial crisis/ recession.
Confidential
Financial Associate
Responsibilities:
- Performed extensive quality checks to ensure Six Sigma level of accuracy throughout the invoicing process. Introduced new daily quality tracking tool based on critical to quality (CTQs) to measure and improve the performance of the team.
- Prepared daily receivable invoices for big merchant houses such as Walmart, Lowes etc.
- Interacted with the business leaders, CFOs, on a regular basis to collect electronic data files and resolve funding related queries.
