PROFESSIONAL SUMMARY:

• 8+ years of IT industry experience as Scrum Master /Business Analyst.
• As a Scrum Master, drive teh team’s level cadence by facilitating Scrum ceremonies (e.g. daily standup, sprint planning, refinement, demo, team retrospectives, backlog grooming etc.), along with coaching team with Agile principals. Fostering team on self - organization and self-management and grow cross-functionality.
• Shielding team from any external distractions and removing internal impediments by facilitating impediment resolution in a timely, cost effective manner.
• Keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• As a Scrum Master plan, coordinate, monitor, instill effective communication with release management team to support teh implementation of team’s effort to develop teh systems and/or products within teh Agile Release Train (ART).
• Communicate with management, engineers, product managers and support specialists on product issues. Alongside, track and communicate team velocity and sprint/release progress.
• Conducted workshops for estimation techniques such as Planning Poker, T-Shirt Sizing and relative mass evaluation and various prioritization techniques such as Walking Skeleton, Validated Learning, Business Value based, MoSCoW and Kano.
• As a Skilled Scrum Master ensured adherence to INVEST (Independent, Negotiable, Valuable, Estimable, Small and Testable) Criteria and SMART (Specific, Measurable, Attainable, Realistic and Timely) Model. Skilled in managing requirement churn.
• Help teh organization to inculcate SAFe Core Values; Alignment, Built-in Quality, Transparency, and Program Execution.
• As an Experienced Scrum Master incorporated Sprint Ceremonies (Sprint Planning, Daily Standup, Sprint Review, Sprint Retrospective) and Backlog Grooming session or story times.
• Conduct Systems Analysis sessions, determine and document functional and non-functional systems requirements including teh build of User Interface design, data flows and organizational roles and responsibilities.
• Extensive experience in identifying and documenting opportunities to integrate IT systems and resources to fulfill project requirements to enhance functionality of existing tools/systems.
• Successfully elicited requirement using analysis like As-Is and To-be, Must Have and Good to Have, GAP analysis, SWOT analysis, Impact analysis and Cost Benefit Analysis.
• Evaluated Statistical Data and executed Data Mining for large data sets using MS Excel, & SAS.
• Documented artifacts such as Business Requirements documents (BRD), Use-Case Specifications and System Requirements Specifications (SRS), Functional Specification Document (FSD), Requirement Tractability Matrix (RTM), Data Mapping Documents and data dictionary Documents.
• Proficient with Unified Modeling Language (UML) diagrams including Use Case Diagrams, Activity Diagrams Sequence Diagrams, Object Diagram Data Flow Diagrams and Class Diagrams.
• Proficient in writing SQL Queries to fetch data from multiple tables and check for data integrity.
• Worked in all stages of Integrated Data Warehousing and Data Migration projects.
• Thoroughly understanding of Data structures, Database Normalization and Denormalization, Schemas (Star and Snowflake), Data Marts and OLAP operations such as Roll-up, Drill-down, slice, dice.
• Gained comprehensive noledge from working in several Software Development Life Cycle (SDLC) processes such as Waterfall and Agile methodologies. Acquired hands on experience in XP, Scrum-Waterfall (Hybrid), and Scrum.
• Significant roles included developing Key Performance Indicators (KPIs) to precisely examine client needs, assisting Project Manager to document Work Breakdown Structure using MS Project, conducting Feasibility Studies and Risk Management plan.
• Involved with company’s internal and external client interactions and altered business functionalities into Service Oriented Architecture (SOA) models across diverse IT environments.
• Worked around Three-Tier architecture, Web Services (SOAP, REST), Client-Side or Server-Side Validation and Cloud technologies. Conceptual noledge of WSDL, WADL and UDDI.
• Used ERwin Tool for creating ER (Entity Relationship) Diagrams and Enterprise Architect Rational Rose and MS Visio for creating UML 2.0 (Unified Modelling Language) Diagrams.
• Experienced creating workflow analysis and design, data flow diagrams, Business process modeling and process flow modeling.
• Prepared Responsible, Accountable, Consulted, and Informed (RACI) Matrix as per Project Plan.
• Effectively interacted and networked with business users at several levels in addition to organizing, ducting and facilitating elicitation sessions such as survey/questionnaires, focus groups, interviews, brainstorming, requirement workshops, document analysis, Job Shadowing, JAD/RAD.
• Developed Test cases, Test plans, Test Analysis Reports and Test Strategy to ensure quality.
• Conducted and administered several types of testing for instance User Acceptance testing (UAT), Regression testing, Integration testing (SIT), Black Box testing, Smoke testing and Sanity testing.
• Generated Ad hoc Reports as per Business Users requirement.
• Collaborated with data Architect to develop Conceptual and Logical Data Models using MySQL workbench, assisted in creating Physical data models.
• Demonstrated strong analytical, problem solving, communication skills (both oral and written) with leadership, time management and interpersonal skills.

TECHNICAL SKILLS:

SDLC Methodologies: Agile-Scrum, Waterfall, SDLC, Waterfall-Scrum Hybrid

Front End Tools: JIRA, Confluence, MS SharePoint, MS Project, Informatica

Design Tools: MS Visio

Databases: My SQL, SQL Server 2008/2012, Oracle 8i, 9i,11g,12c, Teradata and MS Access

Reporting Tools: Tableau 9.0, SQL Server Reporting Services (SSRS)

Other Tools: MS Office Suite (MS Word, MS PowerPoint, MS Excel), Microsoft Visual Studio

Languages: SQL, PL/SQL, HTML, XML

Graphical Tools: Wireframes, Mock-up Screens, MS Visio

Operating Systems: Windows XP, 7, 8, 10

PROFESSIONAL EXPERIENCE:

Confidential, Virginia

Senior Scrum Master

Responsibilities:

• drive teh team’s level cadence by facilitating Scrum ceremonies (e.g. daily standup, sprint planning, refinement, demo, team retrospectives, backlog grooming etc.), along with coaching team with Agile principals. Fostering team on self-organization and self-management and grow cross-functionality.
• Acts as a Buffer/Agile mentor between teh team, project Manager and process overhead, so each team member can focus on teh timely delivery of software.
• As a Scrum Master plan, coordinate, monitor, instill effective communication with release management team to support teh implementation of team’s effort to develop teh systems and/or products within teh Agile Release Train (ART).
• Facilitates teh discussions of complex, high value IT delivery projects dat require teh coordination of development work or technology work on multiple platforms to achieve desired functionalities as planned in Program level establishments In PI sessions and pre- planning sessions.
• Encourage and facilitate internal and external communications (e.g. task coordination, progress tracking/reporting, dependency management, reporting etc.) with an alliance of cross team coordination and collaboration.
• Ensure team is well-informed on internal and external initiatives/activities and work cross functionally to align with lean principals and enforce as well as coach team to apply Agile practices.
• Ensure external stakeholders, product manager, collaborates, and other interested parties are well-informed on team progress and activities by maintaining report metrics (e.g., burndown, burnup) dat provides visibility to these stake holders on team level progress and quality.
• Ensures smooth delivery of team’s work, tracks and removes any barriers dat may prevent progress.
• Provide real time feedback to teh methodology with team based on experiences with software delivery teams.
• Track and manage project execution in accordance with company’s solution delivery and financial management practices.
• Documents status reports, team’s velocity and capacity charts etc. and make it visible for management and product development team.
• Involves stakeholders, contributors and technical resources to analyze user needs and resource limitations.
• Represents teh team at teh Scrum of Scrums meeting to report impediments for escalation.
• Facilitates impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and LOBs with which teh team is interacting and have dependencies with.
• Actively contribute to Company’s Agile and Lean Community through participation in teh internal Agile community of Practice and Scrum Masters Forums.

Business Analyst

Confidential

Responsibilities:

• Work with MIS staff (e.g., managers, senior programmers, support staff, product manager) to plan program code implementation, enhancements and changes. Design reports, audit trails/logs, security mechanisms.
• Analyzing teh frontend system called POS (Paperless Office Management System) and monitor teh enhancements along with detailed examination of quality assurance aspects.
• Assisted MIS technical support staff when they are unable to resolve an issue by trying to analyze teh root cause by conducting and administering several types of testing for instance User Acceptance testing (UAT), unit and smoke testing.
• Developing structured diagrams and updating technical specifications of communication systems such as Model office/Kiosk for routing customer tickets.
• Eliciting detailed requirements using techniques such as brainstorming, document analysis and majorly Job Shadowing to get a better perspective from seniors who have been working on teh earlier version of teh system for years.
• Part of teh responsibility covered observations of on-site/centers where as an analyst there was a need to understand teh problems faced by JOS workers, note down where program freezes in certain situations, allocate data and requirements for enhancements dat can be used to further improve client interview experience and increase teh effectiveness of teh application.
• Document all teh processes and create data dictionaries with versions of teh application also create and update Use Case Diagrams, Activity Diagrams Sequence Diagrams and Object Diagram Data Flow Diagrams.
• Develop and prepare documents for teh general design of solutions dat meet system requirements, including teh selection of alternative approaches.
• Assist, comply and document teh meeting minutes regarding project changes and updates on assigned projects.
• Develop operational and installation procedures for teh systems concentration on guidelines to upgrade techniques of new procedures for teh support of databases, hardware systems, operating systems software, network systems software, and client server systems.
• Write release notes for client presentation by carefully analyzing and summarizing teh updates, modifications and error handling-based specifications dat teh team worked on for teh last year.

SCRUM MASTER

Confidential

Roles and Responsibilities:

• As a SCRUM Master, time-boxed and facilitated teh SCRUM ceremonies. Also Created and maintained Sprint Burn-down Chart, Sprint Burn-up Chart and Product Burn-Down Chart to keep teh track of teh team’s progress and teh team’s velocity for better estimation of teh sprint life cycle.
• As Delivery lead, managed business requirements and project ideation as well as managed and contributed to solution plan definition.
• Interacted with client stakeholders for business justification and funding.
• Contributed to teh ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools.
• SAFe practices are based in nine principals dat assemble Agile methods, as teh scrum master made sure they are adhered and inculcated in teh teams and organization to build teh complex solution.
• Conducted Scrum Workshops to coach teh development team about Agile and Scrum methodology.
• Administered test cases, test plans, and test scenarios depicted in documented requirements and traceability matrixes for User Acceptance testing (UAT). Worked with Product Owner to review teh working emo of Potentially Shippable Product Increment (PSPI) in review meeting and helped deciding which features are done and satisfies teh acceptance criteria.
• Held meetings with observers, developers & Subject Matter Experts (SME’s) like Market Analysts and Content Marketing manager for thorough understanding of wat kind of reports they needed on teh dashboard.
• Assisted data analyst in examining our enriched data in Data warehouse, conduct data mining aspects to help identify attributes & data variables required to aid predictive analysis required by marketing team using WEKA.
• Created Mock-up Screens and Wireframes using UI Components such as Radio Buttons, Drop-down list, Checkboxes to communicate Business Intelligence Team in understanding teh look and feel of teh analytical dashboard as per teh requirement given by market analysts.
• Gathered teh Business rules from respective stakeholders & applied teh transformation logics on teh data.
• Assisted teh data analyst to map data from different sources to teh target data-mart and examined data mapping documents created by Junior B.S.A.
• Examined Use-case scenarios and Sequence Diagrams using MS Visio for Client authentication.
• Took comprehensions with participation in Artifact reviews, plan setup, plan configuration and incorporated them in Business process re-engineering, Business process improvements, Business process modeling using activity diagrams and swim-lane diagrams.
• Helped teh Product Owner to prioritize teh Product backlog items (PBI’s) for developing Sprint tasks by taking suggestions from teh cross-functional development team.
• Designed Conceptual and Logical Models to capture teh entities their relationships and attributes and collaborate them with existing system using E-R Diagrams, keeping in mind teh business requirements.
• Assisted creating Dimensional Models and assisted teh architect to select from different types of dimensions i.e., thereby converting user stories into dimensions.
• Used JIRA for drafting teh User Stories and managing teh requirements and document impediments.
• Reviewed Business Rules written for middle tier and validated XML schema for system data documentation including teh requirement data document.

ENVIRONMENT: Scrum, SAFe, Wireframes, Mockup Screens, MS Office (MS Word, MS Excel, and MS PowerPoint), MS Visio, WEKA, UML, JIRA 5.2, Informatica 9.1, Oracle 11g, Cisco Enterprise Data Warehouse-EDW, Web Services, SOA, REST & SOAP, XML, HTML, CSS, JavaScript, HTTP.

Confidential, COLUMBUS, OHIO

SCRUM MASTER

Roles & Responsibilities:

• Ensured dat teh User Stories meet teh INVEST (Independent, Negotiable, valuable, Estimable, Small, Testable) Criteria.
• Worked with teh Product Owner to analyze and decompose teh Product Backlog items
• Created and maintainedSprint Burn-down Chart, Sprint Burn-up Chart andProduct Burn-Down Chartto keep teh track of teh team’s progress and teh team’s velocity for better estimation of teh sprint life cycle.
• Analyzed and documented teh system specifications, Business Requirements and detail design of teh software for full understanding of business.
• Assumed responsibility for collecting, understanding, and transmitting teh business requirements for teh project into functional specifications.
• Conducted Cost benefit analysis, Risk assessment, and SWOT analysis.
• Assisted in teh creation of teh Product Backlog, and provided clarification on prioritization when required by teh Product Owner.
• Met with users and stakeholders to thoroughly grasp teh scope of teh project.
• Provided key input in defining functional requirements and system requirements/ specifications.
• Acted as Scrum Master for Product team with a focus on guiding teh teams towards improving teh way they work.
• Assisted in teh facilitation of JAD sessions, to ensure teh technical requirements are clarified.
• Utilized Visa, MasterCard payment gateways to enable online payments of premiums from teh website.
• Facilitated all scrum ceremonies: Sprint Planning, Backlog Grooming, Sprint Review, Sprint Retrospective and teh Daily Standups.
• Also facilitated teh Backlog Grooming as and when needed or requested by teh Product Owner.
• As Scrum master facilitated teh scrum as well as coached them on scrum methodology.
• Assisted teh Product Owner in prioritizing teh Product backlog items (PBI’s) and documenting Sprint tasks by taking suggestions from teh cross-functional development team using Kano model and Walking Skeleton Technique.
• Facilitated meetings with observers, developers and Subject Matter Experts (SME’s) for pre-analysis and requisites of teh project.
• Coordinated with teh product owner to frequently analyze teh loan to value ratio.
• Assisted JAD session for business and technical user group.
• Made extensive use of Unified Modeling Language (UML) to create use case diagrams, activity diagrams, sequence diagrams and collaboration diagrams.
• Worked with other business analysts to design and document needs assessment, workflow, data maps, business requirements, business rules, policies and procedures.
• Created use case, use case diagrams, activity diagrams and sequence diagrams.
• Responsible for handling requirement churn.
• Interacted with developers to resolve teh technical and implementing issues
• Worked with technical team to gather and elicit requirements.

Environment: Scrum, MS project, MS office Tools, SAFe, MS Visio, UML, AJAX, JAVA 2EE, Oracle 11g, JIRA, Informatica v9x, Blue pay, JDBC/ODBC, RALLY

Confidential, MICHIGAN

SCRUM MASTER

Roles and Responsibilities:

• Facilitated Sprint Planning, Backlog Grooming, Sprint Review, Sprint Retrospective and teh Daily Standup meeting.
• Created and maintainedSprint Burn-down Chart, Sprint Burn-up Chart andProduct Burn-Down Chartto keep teh track of teh team’s progress and teh team’s veocity for better estimation of teh sprint life cycle.
• Facilitated teh Backlog Grooming as and when needed or requested by teh Product Owner.
• Created Data Mapping template and assisted in creating Data modeling.
• Developed Conceptual and Logical Data Models using Erwin.
• Created Data Dictionary for teh data models.
• Worked with QA team to design and develop Test Plan and Test Cases to perform User Acceptance Testing (UAT), Functional Testing and Regression Testing.
• Identified Source systems for Financial data profiling of Billing and Budget processes.
• Integrated various OLTP to teh OLAP by using SSIS/SSAS as an ETL tool and used SSRS as reporting tool.
• Assisted in increasing Data Integrity by performing Data Normalization and adding Data Verification and Validity to maintain accuracy and effectiveness of data,
• Performed Data Mining to find correlation and pattern in existing data and constructed SQL queries.
• Played a key role in teh planning, testing, and implementation of system enhancements and conversions.
• Used ETL to map data and assemble data repository and created data marts.
• Used Data Center for Integrating Legacy systems and supporting in decision making.
• Assisted in creating Data Hub with Bus Architecture.
• Assisted in increasing Data Integrity by performing Data Normalization & adding Data Verification and Validity.
• Assisted in teh implementation of Enterprise Data Warehouse with individual data marts to address areas of business interest.
• Assisted with SNOW-flake schemas in teh Dimensional model architects to providing business rules.

Environment: SDLC, Waterfall, MS project, MS office Tools (Word, Excel, PowerPoint and Visio), MS Project, MS SQL 2008, SSRS, SSAS, Payroll Consolidation, Application Designer.

Confidential, DALLAS, TEXAS

SCRUM MASTER & BUSINESS ANALYST

Roles and Responsibilities:

• Assisted in teh creation of teh Product Backlog, and provided clarification on prioritization when required by teh Product Owner.
• Assisted teh Product Owner in prioritizing teh Product backlog items (PBI’s) and documenting Sprint tasks by taking suggestions from teh cross-functional development team using Kano model and Walking Skeleton Technique.
• Worked with teh Product Owner to analyze and decompose teh Product Backlog items
• Met with users and stakeholders to thoroughly grasp teh scope of teh project
• Provided key input in defining functional requirements and system requirements/ specifications.
• Acted as Scrum Master for Product team with a focus on guiding teh teams towards improving teh way they work.
• Assisted in teh facilitation of JAD sessions, to ensure teh technical requirements are clarified.
• Utilized Visa, MasterCard payment gateways to enable online payments of premiums from teh website.
• Facilitated Sprint Planning, Backlog Grooming, Sprint Review, Sprint Retrospective and teh Daily Standup meeting.
• Also facilitated teh Backlog Grooming as and when needed or requested by teh Product Owner.
• As Scrum master facilitated teh scrum as well as coached them on scrum methodology. .
• Facilitated meetings with observers, developers and Subject Matter Experts (SME’s) for pre-analysis and requisites of teh project.
• Ensured dat teh User Stories meet teh INVEST (Independent, Negotiable, valuable, Estimable, Small, Testable) Criteria.
• Created and maintainedSprint Burn-down Chart, Sprint Burn-up Chart andProduct Burn-Down Chartto keep teh track of teh team’s progress and teh team’s velocity for better estimation of teh sprint life cycle.
• Communicated teh status of teh Product Backlog Item to product Owner and external stakeholders on a regular basis.
• Time Boxed daily stand up meetings to ensure teh productivity of teh team daily.
• Effectively organized teh Task Board and activities involved in it.
• Created and maintained Sprint Burn-down Chart, Sprint Burn-up Chart and Product Burn-Down Chart to keep teh track of teh team’s progress and teh team’s velocity for better estimation of teh sprint life cycle.
• Worked with Product Owner to review teh working demo of Potentially Shippable Product Increment (PSPI) in review meeting and helped deciding which features are done and satisfies teh acceptance criteria.
• Used JIRA for drafting teh User Stories and managing teh requirements and defects track.
• Reviewed Business Rules written for middle tier and validated XML schema for system data documentation including teh requirement data document.
• Effectively involved in conducting Planning poker technique for estimating teh User stories.

ENVIRONMENT: Waterfall-Scrum Hybrid, Wireframes, MS Office (MS Word, MS Excel, and MS PowerPoint), MS Visio, UML, JIRA 5.2, IBM Cognos Data Manager v10.2, Oracle SQL 2008, Web Services, SOA, HTML, CSS.

Confidential

BUSINESS ANALYST

Roles and Responsibilities:

• Analyzed teh prior documentation and business processes for full understanding of teh project. Interviewed area experts, asking detailed questions and carefully recording teh requirements in a format dat can be reviewed and understood by both business people and technical people.
• Assisted teh Product Owner in prioritizing teh Product backlog items (PBI’s) and documenting Sprint tasks by taking suggestions from teh cross-functional development team using Kano model and Walking Skeleton Technique
• Developed good noledge of Asset Allocation, Commodities, Bond Pricing, Corporate Bonds, Fixed Income, Credit Risk, Market Risk.
• Gathered Business Requirements, through constant interaction with teh Product owner, SME’s, Designer and Developers to get a better understanding of teh business processes.
• Analyzed and optimized teh complete process and prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Coordinated and conducted Joint Application Development (JAD) and walk through sessions involving business unit stakeholders, and technical analyst utilizing strong interpersonal, oral and written communication skills.
• Performed Gap Analysis of business rules and system process flows to define current processes and determine future business requirements, creating As Is/To Be mapping for all new enhancements.
• Experience capturing all aspects of Wealth Management through Use Cases & Process Flow Diagrams using MS Visio and UML modeling diagrams such as Activity Diagram, Class Diagram, Sequence Diagram using IBM Rational Rose.
• Helped developers in making teh application more live by putting more dynamic content by using Java Script.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures dat were cost effective and met business requirements.
• Worked with Project Management resource, Revenue Planning, Budget Allocation, Work Breakdown Structure (Monitoring and Reporting Progress).
• Extensively worked on teh
• Actively involved in teh creation of Test Plan, Test cases and involved in User Acceptance Testing (UAT).

Environment: Waterfall, JIRA, SQL Server, Informatica, MS Office, SharePoint (2010), MS Project, MS Visio, HP QC, XML, Oracle, IBM Rational Rose

Confidential

BUSINESS ANALYST

Roles & Responsibilities:

• ensured adherence to INVEST (Independent, Negotiable, Valuable, Estimable, Small and Testable) Criteria and SMART (Specific, Measurable, Attainable, Realistic and Timely) Model. Skilled in managing requirement churn.
• Interacted with teh customers and internal stakeholders to gather user requirements and their expectations from teh system.
• Involved in analyzing Business Requirements and developing System Specifications.
• Analyzed monthly/quarterly performance against plans and forecast and recommended corrective actions.
• Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
• Used MS Visio to generate various UML Diagrams.
• Organized cross training of team members and users to become more responsive.
• Participated in teh development and preparation of teh Test Plan with teh testing team as well as ensuring testability, reliability, usability, maintainability and performance of teh application.
• Involved in incident reporting and change and configuration management procedures.
• Ensured dat teh modifications suggested by teh users were incorporated into teh application.
• Formed a bridge between teh Project Manager and different teams with effective presentations.
• Performed SQL queries using joins and nested queries to fetch data from MS SQL Server.

ENVIRONMENT: Waterfall Methodology, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project, MS VISIO 2007, Mock-Up Screens, UML, SharePoint 2007, MS SQL Server 2005.