EXECUTIVE SUMMARY:

15+ years of leading full of complex software development initiatives for Confidential 500 companies, Public Sector, Big Four and best - in-industry projects. As a high energy self-sufficient manager, I have the business acumen to manage dispersed, multi-vendor and multi-discipline teams to meet tight timetables, high pressure and complex project objectives. At Confidential as a methodology and process management SME, my role included daily client/business facing activities to deliver successful solutions specializing in risk mitigation. In a recent role for a Confidential 50 company, I led daily client/business stakeholder activities and weekly C-Level presentations as lead. For another Confidential 500 leader, I delivered their only litigation proof healthcare solution which they call the most successful project in their history.

EXPERTISE IN:

Artificial Intelligence/ML Risk mitigation| MDM/Warehousing/BI | ECommerce | Dispersed/Offshore Teams | Multi-discipline projects Full lifecycle delivery | ERP/CRM | Loyalty Marketing | Agile/Scrum | Strong analysis/assessment Former Auditor/QA Manager Agile Scrum, Waterfall, Interactive, Adaptive, Extreme, JAD, XP, RPD, CPM, Scout and other Methodologies and Frameworks PMP pending/Scout certified | Business Process Improvement | Projects $50K to $80 Million | Coaching/Mentoring/Lecturer/Author

PROFESSIONAL EXPERIENCE AND WORK HISTORY:

Confidential

Sr. Program Manager/Technology Architect

Responsibilities:

• Worked with two startup companies, assisted with three white papers and led breakthrough technology activities.
• Creating pioneering new project methodology for highest quality rapid development requirements
• Helped to establish new AmerisourceBergen PMO managing a $56mm industry leading Fusion CRM Salesforce pharmaceutical initiative.
• Led the most successful major release upgrade for the Fusion Salesforce system as program manager for product development and client transitions.
• Lead presenter to C-level management.
• Artificial Intelligence/Machine Learning in ecommerce innovation

Confidential

Manager/SME/Program-Project/Specialist Master

Responsibilities:

• As manager and HIX SME with Health Exchange projects with NM, NV, CT, KY, IL and prototype HIX solutions including
• Business Process Management: BPM and Rules Engine SME for a healthcare company
• Worked with Confidential and four other financial companies to deliver new loyalty marketing technology

Confidential

Sr. Director / Sr. Program Manager / Chief Architect

Responsibilities:

• Led a large team as Sr. Project Manager and lead architect spearheading national SaaS solution and pioneering state integration architecture.
• Independently designed the nation’s first Affordable Care Act Health Insurance Exchange (HIX) COTS/SaaS solution including the database design for the dynamic integrated eligibility hub for all 50 states and Master Data Management.
• Led the Massachusetts Health Insurance Exchange (HIX) project which included the role as liaison

Confidential

Healthcare Sr. Manager / PMO

Responsibilities:

• Healthcare Program Manager leading deployment of commercial, enterprise-class Payer software application for Medicare Advantage
• Responsible for Medicare, enrollment, billing claims, Medical Management (HEDIS & Guided Diagnosis), CMS, data migration and multiple data warehouses
• Also acting technical manager for HEDIS, Guided Diagnosis, ETL, Client Dashboard and other technologies

Confidential

CTO/Chief Architect - eCommerce

Responsibilities:

• Partner developing leading technology new software for the travel industry for complex eCommerce multi-leg one stop booking.
• Product Development - ETL, Database Architect, Mobile, eCommerce, Travel: Creating a patented travel/marketing portal setting a new standard in the travel industry
• Sites capability with content partnerships and Content Management with rules management
• Patented knowledge database, private label branding, and web-based system integration

Confidential

Program Manager/Chief Technology Architect/Director of Applications

Responsibilities:

• Program Manager for their industry leading eCommerce booking system that revolutionized customer ordering and service.
• Database architecture, eCommerce, Travel, Mobile, ERP: Full life cycle project to design, create and launch advanced online booking eCommerce application
• IBM recognized this project as one of IBM’s most successful eCommerce projects of 2008

Confidential

Sr. Program Manager / Chief Technology Architect / Director

Responsibilities:

• Led over 25 successful projects as Sr. Program Manager and Architect utilizing small high-performance teams with exceptional results including several award winning / industry leading applications.
• Project Director/Database Architect for the world’s leading ERP group travel application covering all company operations including Business Intelligence.
• Declared the best application development project in the history of a Confidential 500 company.
• The leading COTS Healthcare Biohazard Radiation Tracking application with rules management and Master Data Management.
• Project Directory: Application remediation with Lockheed
• Project Director/architect for the world’s leading (award winning) loyalty management system Sheraton’s Frequent Guest (Starwood Loyalty Program) ERP.