SUMMARY:

• Certified Scrum Master with 7+ years of experience as a Scrum Master and Business Analystin diverse domainswith an excellent understanding of SDLC, Agile - Scrum, Waterfall, Spiral, Waterfall-Scrum Hybrid, and Rational Unified Process (RUP).
• Management experience of the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure
• Practical experience of successful Scrum based development team management as an Agile Project Manager and Scrum Master
• Proficient in UML by creating Use-Case diagrams, Sequence diagrams, Activity diagrams, Class diagrams, and Process maps using MS Visio.
• Adept at creating various project documents such as Business Requirements Documents(BRD), Functional Specifications Document(FSD/FRD) and Systems/Technical Requirements Specifications(SRS/TRS).
• Expert in Business Process Modeling (BPM), Business Process Design, Object Oriented Analysis, Systems Development Lifecycle (SDLC), and Quality Assurance (QA).
• Hands-on experience in leading all stages of banking systems implementation including project planning, requirement definitions, and implementation
• Effective negotiations and vendor management skills
• Strong problem solving& technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
• Providing leadership, direction, strategy and vision in the areas of technology and product development to facilitate and enable growth and business agility.
• Handling end to end management of multiple projects from conceptualization and visualization to technology mapping and final execution of projects.
• Managing and leading team members, allocating resources among team members and guiding team members during the project till final delivery.
• Holding review meetings to monitor progress of the project as per schedule/budgets and ensuring timely completion and delivery of the project to the client.
• Facilitating sprint planning, sprint grooming, daily scrums,retrospective and stakeholder meetings.
• Worked with product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burndown, and Release Burndown.
• Facilitated the transition of the applications from waterfall to Agile as a Coach.
• Expert at driving the adoption and enforcement of scrum rules, removing impediments and fostering self-management.
• Motivated thorough dependable and well-organized team player with good interpersonal skills.

TECHNICAL SKILLS:

Methodologies: Agile-Scrum, Agile-Kanban, Waterfall, Sprints, Story points, Sprint reviews, Sprint planning, Sprint grooming, Sprint retrospectives, User Stories.

Tools: JIRA, Confluence, SharePoint, MS office, Rally, Pivotal Tracker, SAP,Scrum board, To-Be/ Future State Assessment,Gap Analysis, Requirements Traceability Management, Data Analysis, UML, Activity Diagram, Workflow Diagram, Pivot Tables, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Access.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Scrum Master

Responsibilities:

• Collaborate with product owner, development team and other essential roles to identify risks and resolve ambiguities.
• Facilitate the daily stand up, backlog grooming, sprint planning, sprint review, sprint retrospective and other meeting as required by the team.
• Support Product Owner to maintain and prioritize Product Backlog to deliver business values to stakeholder.
• Collaborate with stakeholders and development team in JAD session to design the development of application.
• Conducted Gap analysis to estimate effort required in modification of existing architecture and development of new business needs
• Assisted project manager in management of Iteration plans, Product backlogs, User stories, Action item list
• Developed data maps for retrieval of information from existing systems
• Applied a standard change control process in tracking defects originating from post-requirement phases.
• Wrote Queries to verify the system functionality and provided the users with the needed data and information during operational phase
• Help team track and resolve impediments by finding the right personnel to resolve them, escalate when necessary and protect team from external interferences.
• Participate in Scrum of Scrum to ensure cross-team collaboration, coordination of release plans, report overall project status, and upcoming risks/dependencies.
• Motivate the team to work towards continuous improvement and deliver shippable product that deliver business value in every sprint.
• Improve transparency by publishing agile metrics with velocity chart, sprint burndown, scrum board, and release burndown charts.
• Drive significant organization change across agile team to support agile development.
• Promote cross function within the team to ensure task completion and delivery of sprint commitment.
• Coordinate with other Agile teams to resolve cross-team issues and dependencies
• Communicate status, risks, barriers to relevant stakeholders and leadership.
• Encourage team to self-organize and cross function to boost productivity.
• Coach on continuous improvement mindset, recommend adjustments to established delivery practices and advocate transparency and trust

Environment: Visual Studio, Slack, Trello, PowerPoint, Jira, MS Office, SharePoint, Scrum board, Confluence, SharePoint.

Confidential, Atlanta, GA

Sr Scrum Master/Business Analyst

Responsibilities:

• Analyzed Business Requirements, Functional specifications, Minor Development documents.
• Application was built on Agile (Scrum) methodology.
• Participated in design walkthrough to understand business logic implemented.
• Developed Test Strategy, Test plans and Test scenarios for work orders using Quality Center/ALM.
• Preparation and review of the test cases for complete functional coverage, Identification of Regression
• Test cases and lead test cases execution.
• Conducted Functionality Testing, System Testing, and Integration testing on Customer Information,
• Tested and validated databases for Loan documents, Loan information and consumer data.
• Utilize commonly used version control and continuous integration tools such as GIT and SVN when test automation is performed.
• Performed database validation using SQL queries and PL/SQL procedures to verify the data reflected correctly from database to CCRS reports/Outbound Files.
• Provided Weekly status reports to Project Manager.
• Provided KT sessions to new Team /offshore members about the new enhancements requirement changes.
• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Worked closely with the development team to verify that business needs are fulfilled, and deliverables are produced within specified budget, quality and time.
• Fostered and maintained relationships with business partners, Product Owners and Subject Matter Experts to elicit and document critical functional and non-functional requirement specifications.
• Acted as a Project Manager when necessary.
• Assisted team to remove impediments by having an understanding the control and release processes
• Applied a standard change control process in tracking defects originating from post-requirement phases.
• Assisted with prioritization and resolution of software defects
• Helped team to solve problems rather than provide solutions
• Interfaced with Program Management Office to ensure project goals and requirements are being met
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Provided all support to the team using a servant leadership style whenever possible, and led by example
• Removed impediments by finding the right personnel to remove the impediment
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Updated Agile tracking systems to provide transparency on product and sprint backlogs

Environment: Rally, MS Office, TFS, Java, SharePoint, Task board, Slack, Power Point,ALM, SQL Developer,Git,SVN.

Confidential, Chicago, IL

Scrum Master

• Analyzed Business Requirements, Functional specifications, Minor Development documents.
• Application was built on Agile (Scrum) methodology.
• Participated in design walkthrough to understand business logic implemented.
• Steered high priority program with 24 team members and a budget in excess of $2 million
• Managed multiple project teams simultaneously throughout the Agile software development life cycle
• Created a process resulting in increased productivity and eliminated the need for an additional development resource
• Continuously evaluated and adjusted team processes to improve efficiency
• Facilitated project visioning sessions to lead business and technical team members in drafting a project feature map
• Acted as the coordinator between the business and technical resources of each project
• Provided meaningful project status updates to management on a daily basis
• Collaborated with team leads to identify people and process impediments for increased productivity
• Facilitated scrum ceremonies, including daily stand-ups, scrum of scrums, sprint planning, retrospectives, story point estimation, and demoes
• Coordinated regression testing, implementation planning, and security scans
• Facilitated implementation and issue tracking
• Gathered post-release satisfaction surveys from project stakeholders
• Coordinated resourcing, timeline estimation, and technical visioning for backend system changes in support of online banking projects
• Created and archive project documents for auditing purposes
• Collaborated with business analysts to ensure backlog prioritization, user story quality, and remove requirements gathering impediments

Environment: JIRA, MS Office, TFS, Confluence, SharePoint, Task board, Slack, Power Point.

Confidential, Chicago, IL

Scrum Associate/QA Analyst

Responsibilities:

• Provided comprehensive support for the development team to ensure successful implementation of six medium-sized projects
• Fostered and maintained relationships with business partners, Product Owners and Subject Matter Experts to elicit and document criticalfunctional and non-functional requirement specifications
• Designed test procedures and test cases for two new applications according to the functional specifications.
• Experienced in Test Planning, Test Case Design, Test Environment Setup, Test Data Setup, Test Script Developing, and Defect Logging.
• Developed detailed process flow diagrams to support a distributed team; contributed these documents to a shared knowledge space for Business Analysts on Confluence
• Lead Backlog Refinement sessions on a biweekly basis for teams to clarify acceptance criteria and size the user stories
• Created thirty test cases for each project to assist the quality assurance team with validation of user stories
• Collaborated with other Business Analysts to design use case diagrams for two large-sized projects
• Consulted daily with the team leads to prioritize user stories and clear team impediments
• Supported Product Owner to help maintain healthy team backlogs to ensure ongoing team agility
• Leveraged collaboration tools such as JIRA and Confluence to track and communicate team metrics to stakeholders
• Cultivated positive team environment by inspiring ownership to individual members and providing daily support
• Challenged and motivated teams to reach maximum velocity, resulted with an output increase of thirty-seven percent
• Facilitated monthly help sessions to coach new team members on implementation of Agile principles
• Engaged with other Scrum Masters in the Agile Community of Practice to expand the effectiveness of Agile methodologies.
• Coordinated with the Release Train Engineer to help prepare Release Activity schedules and Production Deployment schedules for sixsuccessful software releases.

Environment: JIRA, MS Office, TFS, Confluence, SharePoint, Task board, Slack, Power Point,SoapUI

Confidential, Hartford, CT

Scrum Master

Responsibilities:

• Provided comprehensive support for the development team to ensure successful implementation of six medium-sized projects
• Leading and managing onshore and offshore resource pool of 30 plus resources onshore offshore
• Implementing Agile and Scrum practices for onshore and offshore teams
• Making business plans for the application development practice for revenue growth
• Mentoring and supervising the teams for technical growth
• Working on process improvements and implementation of new methodologies for software development and project management
• Working between business and IT to finalize the requirements and then converting them to functional specifications.
• Managing vendor relationships from commercial negotiations to implementations.
• Responsible for end-to-end project management covering complete project life cycle.
• Responsible for resource planning
• Developing project plans, testing plans, production deployment plans, costing and budgeting
• Monitor and tune number of work- in- progress items for SCRUM teams to eliminate waste
• Coaching team in value based prioritization and challenge the norm, time to time to ensure focus is on delivering value. Coaching Product owner and team in writing effective user stories
• Coaching Scrum Masters in conducting effective scrum ceremonies Sprint planning meetings / Sprint Review Meeting / Sprint Retrospective / Backlog grooming meetings.

Environment: Rally, MS Office, TFS, Java, SharePoint, Task board, Slack, Power Point

Confidential, NJ

Scrum Associate

Responsibilities:

• Facilitate the Sprint Ceremonies and other related activities.
• Collaborate with team members to identify impediments and facilitate quick resolution.
• Coach and mentor team members about scrum principles and best practices.
• Encouraging the team to self-organize and cross function to boost productivity.
• Support product owner to come up with user stories that deliver business values.
• Participate in scrum to scrum to report overall project status, upcoming risks/dependencies, resolve dependencies, and suggest solutions.
• Motivate the team to deliver quality and shippable product to accomplish sprint goals.
• Track and report relevant agile metrics with Agile Artifacts and Information Radiators such as task board, sprint burndown, and release burndown charts.
• Manage offshore teams in different geographical places.
• Escalate issues to the management and seek timely resolution.
• Ensure task completion with delivery of features and business value to customer.
• Encouraging the team to self-organize and cross function to boost productivity.
• Represent the team to report overall project status with upcoming risk and suggest solution.

Environment: Rally, MS Office, TFS, Java, SharePoint, Task board, Slack, Power Point