SUMMARY:

• Committed and driven Scrum Master/Business Analyst with over 7 years of experience in Banking, Finance and Health Care domain using various methodologies like Waterfall and Agile. Proficient at assessing business needs and interpret the requirements to the development and QA teams for functional implementation using UML diagrams including Use - Case Diagrams, Activity Diagrams and Sequence Diagrams. Using Agile methodology guidelines, I have built a strong working relationship with internal and external customers. Extensively worked on creating and maintaining the documentation like Businessrequirement document (BRD) and Functional Requirement Document (FRD).
• Extensive experience in implementing all phases of Software Development Life Cycle (SDLC) and methodologies like Agile SCRUM and Waterfall Method.
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC and Agile with documenting and managing business requirements.
• Conducted JAD (Joint Application Development) and RAD (Rapid Application Development).
• Expertise in preparing Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Conducted Sprint Planning, Backlog Review, Daily Stand up and Retrospective meetings regularly.
• Excellent knowledge on ServiceNow for generic and Change Requests.
• Conducted Deployment meetings along with review meetings and attended CAB calls (Change Advisory Board).
• Extensively used TFS (Team Foundation Server) and Visual studio.
• Created Mock ups and Wireframes for the demos for the Business Users.
• Efficiently conducted GAP analysis and Feasibility Analysis to check the performance and compatibility of the existing system with the desired system.
• Created UML diagrams (Use case, Activity and Sequence diagrams) using MS Visio & Rational Rose; experience in OOAD (Object Oriented Analysis & Design) & APM (Agile Project Management).
• Experienced in using Data profiling techniques and SQL queries and Database Systems.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Experience in working under CICD (Continuous Integration and Continuous Development), TTD (Test Driven Development), ATDD (Acceptance Test Driven Development) and BDD (Behavioral Driven Development).
• Wrote SQL statements to extract data from the Tables.
• Experience in Projects that involved various OLTP (Online Transaction Processing) and OLAP (Online Analytical Processing).
• Good knowledge of regulatory compliance acts such as Fair Credit Reporting Act (FCRA) 1970, Securities Exchange Commission (SEC) policies and United States Workforce Rehabilitation Act 1973, Sarbanes-Oxley Act of 2002 (SOX).
• Excellent knowledge on AllScripts PM and AllScripts EHR.
• Comprehensive understanding of web-services such as REST and SOAP using WSDL and XML, using internal protocol such as HTTP under three-tier and Service Oriented Architecture (SOA).
• Implemented QA methodologies and developed Test Plans, Test Cases and Test Scenario to meet product’s business requirements and participated in conducting User Acceptance Testing (UAT).
• Good knowledge of HIPAA EDI transaction codes such as 270/271 (Inquiry/Response Healthcare Benefits), 276/277 (Claim status), 834 (Benefit enrollment) 837.
• Knowledge of ICD-9-CM and ICD -10-CM coding and claims processing; Managing Test Director for the test team, SQL, Supply chain analysis.

TECHNICAL SKILLS:

OOAD and Design: Rational Rose, UML diagrams, MS Visio, RSA7 (Rational Software Architect)

Project Methodology: Agile/Kanban/Scrum, Waterfall

Reporting Tools: Crystal Reports, SSRS

Bug tracking/Management tools: Rational RequisitePro, HP ALM, JIRA/Confluence, RALLY, TFS

Version Control: SVN, CVS, TFS, GIT, Bit Bucket

Office Tools: MS Office (Word, Excel, PowerPoint, Outlook), MS Visio, Lotus Notes, OneNote, Microsoft SharePoint and MS Project.

Databases: SQL, MySQL, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, St. Petersburg, FL

Scrum Master

Responsibilities:

• Used Agile Scrum methodology during the implementation as the SDLC transitioning from Waterfall Methodology.
• Planned and defined system requirements to Wire Frame with Use Case and Use Case Scenario and using the UML (Unified Modeling Language) methodologies with MS Visio.
• Extensively used TFS (Team Foundation Server) and Visual studio to maintain the life cycle of the user stories.
• Created User stories on a regular basis using INVEST technique and prioritized based on MoSCoW technique.
• Maintained Burndown/Burnup charts and provided them to the business.
• Conducted AS-IS and TO-BE analysis to compare and develop the current requirements with the desired product of the end user; and conducted business process analysis using GAP analysis.
• Good experience in using ServiceNow for creating generic and Change Requests.
• Conducted Deployment meetings along with review meetings and attended CAB calls (Change Advisory Board).
• Facilitated Joint Application Development (JAD) sessions to regulate communication among the stakeholders and the project team.
• Functioned with Quality Control Teams to develop Test Plan and Test Cases according to the test strategies defined in the project guidelines and modified business processes to manage and reduce risk using Risk Management Process.
• Implemented a very effective tracking system using Requirement Traceability Matrix (RTM) to maintain stakeholder requests for enhancements during the project life cycle.
• Created the financial models for a new IT Cost Reduction Project including pricing model, cost model, personnel/ resource management, infrastructure volume.
• Worked with QA and UAT team for QA Validation and UAT (User Acceptance Testing) and to define the Acceptance Criteria.
• Conducted On-boarding meetings with the internal and external stakeholders.
• Organized Shakeout testing with the clients.

Environment: MS Office, TFS, SQL Server, SharePoint, Visual Studio, MS Project, MS Visio, IBM Rational ClearQuest, ServiceNow, SSRS, SSIS, Crystal Reports.

Confidential, Reston, VA

Scrum Master

Responsibilities:

• Expert in Agile Methodology, Waterfall Methodology and JIRA. Also conducted JAD Sessions with the SME’s.
• Worked closely with Project Manager’s and SME’s to perform Impact analysis on change requests and shared the document in SharePoint for Change Advisory Board (CAB).
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High-Level Requirements.
• Worked with the team on Definition of Ready (DOR) and Definition of Done (DOD).
• Designed and executed User Acceptance Test script files for new authentication and Security Updates Request enhancements.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements.
• Studied the “As is” and “To be” analysis to show the current and proposed functionalities of the system and created baseline test scenarios.
• Conducted UAT sessions and reported Bugs to Developers.
• Participated in weekly status meetings to in corporate any deflections from the original scope to estimate best/worst case scenarios and track progress.
• Worked as a Project Coordinator during the application/server migration to send communication bulletins to all stakeholders including the clients and third-party vendors.
• Experience in various OLTP (Online Transaction Processing) and OLAP (Online Analytical Processing).
• Take an Agile leadership role in the organization’s Continuous Improvement program; helping teams develop effective improvement objectives and plans to achieve them.
• Ensure outside team resources such as DBA’s, Architects, and system administrators are coordinated for future sprints when applicable.

Environment: IBM Rational RequisitePro, Rational Rose, GIT, Clear Case, MS Visio, Microsoft Project, Oracle, JIRA/confluence, Windows, Lotus Notes, Crystal Reports

Confidential, CA

Scrum Master

Responsibilities:

• Guided the team and organization on how to use Agile/Scrum practices and values for overall development of the team.
• Facilitated Sprint Planning, Backlog grooming, Daily Stand up, Sprint Reviews and Retrospective meetings regularly, and assisted the Product Owner with keeping the backlog groomed.
• Supporting Product Owner and Development team in their quest to fulfil customer needs and exceed expectations.
• Implementing Scrum methodology across the Program using Scaled Agile Framework (SAFe) by incorporating program level feature grooming using PMC (Product Management Council), Program level planning in PI (Product Increment) planning event, Program level review after every PI to demonstrate solution demo.
• Conducted Gap Analysis of current and desired client requirements, generated workflow process, flow charts and relevant artifacts. Managed Product Backlog and Sprint Backlog by using JIRA also generated reports to analyze the performance of the project.
• Participated in Scrum of Scrum events to identify dependencies across team, removing impediments, providing status update to program stakeholders and business owners on a regular basis.
• Collaborated with QA team and system users to conduct the User Acceptance Testing.
• Created Timeline diagram (Project level timeline vs. Team Timeline).Defect Tracking and Bug Reporting by conducting regular Bug Triage meetings.
• Maintain close working relationships with product owner and shield outside influences that may impact team success.
• Facilitating getting work done via discussion, decision making and conflict resolution.

Environment: MS Project, Agile methodology, Rational ROSE, Rational Suite (RequisitePro, ClearQuest), UML, MS Visio, Requisite Pro, Oracle, Windows.

Confidential

Scrum Master/Business Analyst

Responsibilities:

• Worked closely with Product Owners, coordinating Product Backlog grooming and story estimation.
• Gathered requirements, worked on User Stories and managed the Agile Lifecycle in TFS from planning phase to deployment.
• Conducted Business Workflow analysis, Process analysis, Cost-benefit analysis and Gap analysis to know the condition of the current process in use.
• Designed and implemented the basic SQL queries for QA Testing, UAT and Report/Data Validation.
• Worked on functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specification.
• Creating project plans, tracking and communicating project status, and milestones using Gantt chart.
• Created UML Diagrams like Activity, Sequence, Use Case diagrams using MS Visio.
• Designed prototypes and mockups for the stakeholders to understand the requirements.
• Coordinated execution of Regression and User Acceptance Testing (UAT).
• Improved team velocity by incorporating Capacity planning into Sprint planning sessions.

Environment: MS Project, Agile methodology, Rational ROSE, Rational Suite (RequisitePro, ClearQuest), UML, MS Visio, Requisite Pro, Oracle, Windows.