SUMMARY:

• Nine years of experience in providing a wide range of Project Management and Coordination services in the field of Information Technology for various industries including Engineering, Medical, Software Development and Government Agencies.
• Experience in utilizing Tools used in Project Management Processes to engage teams and reduce client risk.
• Ability to interface with Project Team Members, Team Leads, Business Process Owners, QA Testers and provide periodic Status Reports to the Stakeholders within mid to large multi - location environments.
• Excellent decision-making ability in complex situations and in making sound judgment using discretion when managing project workflow.
• Used Microsoft Project, ServiceNow, Microsoft Excel, SmartSheets, etc. Excellent presentation and documentation skills. Managed projects ranging from a quarter Million Dollars to a Million Dollars.

SKILL:

Project Management

Control Project Planning & Scheduling

Project Management

Presentation Skills

Financial Management

Problem Solving

Leading Project Meetings

Organising Workshops

Working Knowledge of PMBOK and PMI principles

Held (TS SCI) Top Secret Security Clearance

Process Improvement

Develop Project Management Plans

MS Project

ServiceNow

Smartsheets

Clarity

SharePoint

MS Excel

PowerPoint

SalesForce

MS Word

Remedy

Minitab

Access

Waterfall (Expert)

Agile/Scrum (novice)

Project Scope Management

Vendor Negotiation

Manage Stakeholder Engagement

Project Methodologies

Relationship Development

Identify and Mitigate Risk

Requirements Gathering

UAT (User Acceptance Testing)

Direct and Manage Project Work

Plan Communication Management

EXPERIENCE:

Senior Project Coordinator

Confidential, Atlanta, GA

Responsibilities:

• Managed Project Plans and Reported Project Status via bi-weekly Status Reports to the Steering Committee and other Senior Leadership of the organization.
• Communicated with Stakeholders while coordinating scheduling, monitoring the project task with an entrepreneurial perspective.
• Project Development Methodologies: Applied project development methodologies and reported techniques to indicate project status.
• Reporting Techniques: Coordinated with experienced IT and Engineering teams in the delivery of IT Automation and Global projects. Successfully tracked progress, budgets, resources, and escalated issues when necessary. Modified task, stakeholders and product schedules as required.
• Managing Project Plans: Reviewed and managed project plans, schedules and budgets. Identified and negotiated schedules, milestones and resources required to meet project objectives.
• Organizing Project Operations: Guided project operations using methodologies accepted by the Project Management Institute (PMI). Modified project schedules in ServiceNow and Excel as required.
• Track and Manage Project Deliverables: Evaluated and reported progress in terms of quality and performance metrics common to IT projects via SharePoint, ServiceNow and Status Reports. Worked with client departments to coordinate systems testing, installation, and support.
• Budget Management: Created eRFAs, reported, tracked, managed cost & budgets of small and large IT Projects. Communicated financial reporting to both accounting team, project sponsor and senior leadership.
• Risk Management: Identified and controlled threats to projects to ensure deliverables were executed according to project timeline. Identified and controlled communications issues to prioritize.

Confidential, Duluth, GA

Project Manager

• Analyzed contracts issued by clients acquiring deliverables from the projects and administered contractual obligations placed on the organization.
• Developed organizational Delivery Paper to document, approve and test monitored and controlled changes to the project.
• Tracked processes confirming all work required in project scope was completed successfully, controlled and delivered on schedule.
• Conducted internal and external project kick off meetings to validate client deliverables, assumptions and constraints.
• Created formal quotes for stakeholders that resulted in purchase orders for products, hardware and software configuration cost.
• Communicated and worked with stakeholders to meet deliverables, address issues and build relationships throughout project life cycle to achieve project success.
• Identified risk on overall project objectives while providing alternative strategies and executed contingency plans to modify the project management plan.

Project Associate

Confidential, Alpharetta, GA

Responsibilities:

• Analyzed and coordinated workflow transition including review, revision and implementation of Confidential IT new service catalog policies and procedures.
• Created inventory of stakeholder surveys to properly tailor to business needs while determining critical path.
• Supported Confidential ’s ITIL service catalog project while developing and maintaining knowledge base metrics.
• Coordinated project new releases by meeting focus groups and reported customer experience using SharePoint, Excel and trained stakeholders.
• Assisted Project Managers with tracking and project deliverables via VLookup and Pivot Tables in MS Excel.
• Documented scheduled resources with project onsite visit installation and upgrade of technical equipment along with scheduled work delivery.

Project Manager

Confidential, Stafford, VA

• Coordinated operational procedures to monitor and manage products.
• Developed project management plans using MS Project, and SharePoint to track projects status.
• Used MS Project, MS SharePoint and MS Excel to monitor project schedules and timeline.
• Conducted analysis, tracked procurement, managed project objectives and scope by meeting with project managers and stakeholders to ensure project objective.
• Coordinated project kick-off meetings, managed detail project schedules using MS Project.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues