EXPERIENCE SUMMARY:

• Confidential is a PMP (PMI Project Management professional) and CSM (Scrum Master) certified Project Manager.
• Confidential has seventeen years of experience in Information Technologies dat comprises different roles like Scrum Master, Project Manager, Business Analyst, Technical Analyst, Onsite & Offshore Coordinator and Developer.
• Confidential Project Management experience includes IT Strategy & Planning, Budgeting & Forecasting, Risk Management, Project Execution, Quality Management, IT Governance, CI/CD Process Improvement and large - scale applications implementations.
• Confidential Scrum Master experience includes facilitating release, sprint planning, daily stand-up meetings and retrospectives, maintain task board and produced daily burndown, assist product owners to groom the backlog, enforce Kanban principles, and capacity planning.
• Confidential has strong understanding of IT framework and processes such as Agile, Waterfall SDLC, Release Management, CAB, ARB and Deployment.
• Confidential has managed salesforce.com re-platform, Cloud Migration, Digital Integration, Legacy to SAP Migration, Application Development, Application Management, and Legacy Applications Modernization programs.
• Managed approximately $4M budget for development & deployment, resource planning, scheduling, logistics and ongoing SDLC compliance.
• Confidential has experience working wif Consumer Product and Retail & Distribution, Credit Card and Healthcare industries by executing multiple projects.
• Confidential is very proficient in Version One, Jira, Confluence, Microsoft Project Plan, Visio, Power Point, Excel and Word.
• Confidential technical experience encompasses salesforce.com, Mulesoft, Integration, APIs, Oracle, AIX, .Net, SQL, J2EE/Java and IBM Mainframe, COBOL/JCL, AS400.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Provided end to end project delivery - project kick-off through closure.
• Prepared Project Charter, Project Plan using Microsoft Project dat includes all the activities and tasks for each phase.
• Prepared RACI Matrix for each phase of the project to ensure dat correct team and person are assigned to the tasks.
• Interacted and coordinated wif Business team to understand the business needs and assisted team preparing Business Case, Business Requirement Document, Requirement Gathering and scope definition.
• Represented project in Architecture Review, Release Management and CAB meetings.
• Ensured dat AS-IS status dat includes server specifications, Database setting, Database size, Database indexes, applications list, interface list, user’s security components of existing production environment has been documented.
• Worked as a liaison between business users and IT Development team.
• Managed day-to-day activities of assigned team in completion of deliverables.
• Organized and lead frequent meetings wif Finance team to review the rolling estimate, Business team, Development team to align project objective, scope, timeline, dependencies and status.
• Provided regular status and management reporting and analysis regarding program timeline, issues, risks, resourcing and cost.
• Tracked all aspects of the project - Scope, schedule, efforts, staff, risk and issues.
• Conducted daily team meeting, knowledge sharing session, and CAR meeting.
• Identified and managed project dependencies and critical path.
• Coordinated wif interface team to ensure dat integration issues are fixed and applications are getting data from these interfaces on time.
• Coordinated wif development team for any change required to fix the existing issue of the application.
• Coordinated wif ISG, Network support, Database support, Application support teams for production release to ensure all the deployment/release activities are completed on scheduled time.
• Prepared and reviewed knowledge articles, scripts/template dat need to be asked to application users during triage the incidents.
• Ensured the problem reported by the application users and business in Service-Now is resolved wifin defined SLA. Assist support team to fix the application users’ problem.
• Worked wif various technology teams to ensure dat the interdependencies are identified and any risk mitigated.
• Participated in post release audit output evaluations to recommend advancements for continuous improvement of project execution practices

Scrum Master

Confidential

Responsibilities:

• Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and application demonstrations.
• Worked collaboratively wif project owner in backlog grooming, management and continuous delivery of features
• Understood and documented existing applications functionalities and process from SME.
• Tracked and managed product backlog, burn-down metrics, velocity, task break-down, issues and progress in Version One.
• Worked wif Product Owner in managing customer expectations for project deliverables.
• Conducted user interviews to help identify and understand different process for each user while simultaneously identifying their pain points.
• Enforced Kanban principles and monitor the development progress throughout each sprint to ensure project was wifin scope and budget.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks.
• Co-ordinated wif Interface Team to ensure dat all the backlogs dat are required for Invoice and Billing systems has been completed wifin Sprint goal.
• Worked wif UI/UX designers for product features.
• Ensured dat Business Case Scenarios and Entry & Exit Criteria for UAT are captured and reviewed by the Product Owner.
• Ensured development team is working efficiently towards Sprint goals
• Worked wif Product Owner & team for DOD (Definition of Done) and DOR (Definition of Ready).
• Demonstrated the product to SME and Product Owner and other stakeholders.
• Educated and reinforce scrum methodology and agile framework to team members and key stakeholders.

Confidential

Team/Project Lead

Responsibilities:

• Developed full-scale base-line project plans and associated communication documents.
• Created preliminary project cost and effort estimates during initial project stages.
• Assisted Project Manager in creating Project Charter, Project Plan, and Resource Assignment & Create Kick off materials.
• Identified and resolve issues and conflicts wifin the team.
• Identified and manage project dependencies and critical path components.
• Conducted employee performance review, provided regular feedback, coaching and mentoring to team members.
• Participated in the recruiting, interviewing, hiring, retention, and professional development of staff
• Prepared Statement of Works and ensured dat scopes are fully captured.
• Provided value addition to client by recommending process improvements in business areas to manage IT projects in efficient ways.
• Handled the software development process starts from requirement phase to deployment. Requirements gathering and estimation of effort for projects and enhancements
• TEMPEffectively communicated project expectations to team members and stakeholders in a timely and clear fashion
• Supported various sales support activities for the organization
• Reviewed Technical Specifications and Program specifications.
• Reviewed the documents required for the implementation in System Testing environment. Assist in preparation of test plan, test data and environment set up for various projects.
• Ensured dat team is aligned to provide SYSTEST and UAT support. Ensure dat all the defects coming out of System testing are fixed, unit tested and re-implemented in the System Test environment
• Reviewed all the deliverables completed by the team.
• Facilitated review meeting wif customer and get sign-off from them on deliverables.