Senior Program Manager Resume
EXPERIENCE SUMMARY::
- Highly accomplished, Senior Program/Project Manager with business acumen and a verifiable track record of delivering and managing multiple complex IT programs and projects valued at 20M+ on time and within budget while exceeding expectations.
- Results - driven executive with experience overseeing technology programs change management as well as administering multi-million dollar budgets on an international scale.
- Possess an in-depth understanding of portfolio management methodologies with special emphasis on emerging technologies and their commercial applications.
- Expert at leveraging new innovations within an existing infrastructure and alignment with overall business objectives.
- Experienced in enterprise infrastructure and system development portfolios including Data Center management and consolidations, disaster recovery planning and mission critical application and cloud migrations. Seasoned in mergers and acquisitions coordination and possess the unique ability to understand and manage the cultural impact and transition management.
- Outstanding interpersonal, team building and communication skills with a proven track level across all corporate levels.
- Adept at aligning business objectives and strategies.
- Rapidly assimilates new technologies and methodologies into existing and legacy systems.
- Driven by maintaining a technological edge while focusing on the cultural impacts affecting the overall program and business objectives.
SKILLS INVENTORY:
- IT Project / Program / Product Management
- Project Financial and Forecasting Management
- IT/Legal Compliance Consultant
- Business process & technology impact alignment management
- Product Development and Marketing Management
- IT / PMO Governance and service management
- Data Center Migration & Transition Management
- Risk Mitigation and Management
- Developer and Infrastructure Resource Management
- Application Management and marketing planning
EXPERTISE IN:
- PMO Governance
- Systems Development Life Cycle Project / Program Management
- SLA / OLA Agreement Management
- Software Release Management
- Data Center Management, Consolidation & Integration, De - commissioning)
- Global Product Management
- Business Continuity & DR Planning
- Network Services (LAN/WAN)
- Cloud Services Analysis
- IT Audits and Assessments
- IT Security (VPN, DMZ)
TECHNICAL SKILLS:
PMI Methodology (PMBOK): ITIL / AGILE / Scrum/ Six Sigma Waterfall /SAP, SAAS MS-Office Suite, Project, Visio
Business Integration Methodology: Clarity, Nexus, Maximo, PPM
CHRONOLOGICAL SUMMARY OF EXPERIENCE:
Confidential
Senior Program Manager
Responsibilities:
- Managed Data Center Migration and Transition portfolio
- Managed infrastructure streams as well as application migrations
- Managed Airgap analysis and Networking activities related to migration
- Managed portfolio budget and resource allocations
- Established governance over storage allocations, security statndards and protocols and migration playbooks and procedures.
Confidential
Senior Project Manager
Responsibilities:
- Managed short term project to migrate large Oracle database and its related applications from one datacenter Chicago to another in New Jersey.
- Successfully implemented a method of procedure planning document to successfully migrate a highly sensitive 50 TB trade data based system and the applications related to it.
- Managed the integration of infrastructure and application management teams to coordinate the successful migration of data.
Confidential
Senior Infrastructure Project / Program Manager
Responsibilities:
- Managed the construction of a 15,000 sq foot data center in Plantation Pointe FL.
- Managed the design of the infrastructure to be used in the new data center
- Managed infrastructure design including Private cloud technologies, Wide area networking and storage solutions, ESX hosts, Webshpere, Citrix, Netapp environments.
- Oversaw the $3.2M budget for construction
- Managed team of Project managers controlling the implementation as well as the facility move
- Business Process impact analysis on application migrations and related change management
- Managed the overall infrastructure development of the data center in Atlanta GA
- Worked with the networking and administration teams to ensure communications to Confidential
- Coordinated the organization's migration of 120 applications to the Confidential
- Developed disaster recovery planning for replication of Confidential and Plantation DC.
Confidential
Senior Applications Project / Program Manager
Responsibilities:
- Managed Data center migration and consolidation projects to Cloud based solutions
- Managed Migration of Los Angeles data center
- Managed Migration of Miami Lakes data center
- Managed Migration of Alpharetta, GA data center to cloud based solution
- Managed Migration of Rackspace and AWS based applications to private cloud
- Managed proof of concept activities as well as complete financial allocation and program expenditures.
- Managed resource allocation and business process improvments
- Managed procurement and hardware migration process
Confidential
Senior Program/Project Manager
Responsibilities:
- Managed PMO for IT call center operations and infrastructure projects. Ensured adherence to PMO governance process.
- Ensured that all projects aligned with business goals and criteria as well as EMR / EHR standards adherence.
- Managed multiple portfolios and projects in preparation for open enrollment period as well as managed all call center infrastructure migrations.
- Managed data center migration and end user computing projects for clients for high season call management in conjunction.
- Responsible for project which migrated 350 servers from Orlando to Tampa. Project required coordinating server upgrades, consolidations and virtualization.
Confidential
Senior Program Manager
Responsibilities:
- Responsible for coordinating, defining, and managing multiple projects concurrently including but not limited to server remediation, data center relocation, application migration and server consolidation / virtualization. Worked across all lines of business, IT management, Quality Assurance, User Acceptance Testing, Systems Analyst, and Software Application Development teams to ensure the delivery of high quality hardware and software solutions.
- Managed the development of the legal terms and conditions within the enduser computing line of business. Detailing the use and parameters established by bank for computer use and practices.
- Infrastructure Project Manager responsible for managing and reporting financial elements of De-Risk related projects. Responsible for managing resources and direct expenses on projects using PCM, Clarity, IGL and PPRT.
- Global End User Computing Program Manager on Bring Your Own PC projects responsible for managing all aspects of product marketing, development, testing, international release and support throughout worldwide offices of Confidential .
- Managed development and release of BYOPC program in EMEA, Latin America and Pacific Rim.
- Managed allocation of all project funding and expenditures totaling $20m across the program as well as managing the use of the funding across 100+ resources.
- Managed change control utilizing Changescape and standard DAIC methodologies and practices.
- Monitored project financials and performance to maintain the quality of services, deliverables and content and communication to all involved. Initiated and maintained reporting relationships with project stakeholders including team members, peers, managers, customers, vendors and other affected departments in order to coordinate efforts across multiple business units and to ensure continuous efficient management of projects - includes gathering input and feedback.
Confidential
Director of Project Management and application development
Responsibilities:
- Utilizing a balanced skill set of product management, infrastructure analysis design and maintenance, software engineering management and application of new emerging technologies.
- I successfully established developed and directed Confidential from its inception in 1996 in New York and expanded the company to three locations.
- Manage 11 direct and 35 indirect professionals with a multimillion-dollar operating capital budget.
- Defined and managed the production of integration of local municipal data warehouses and management system VIA FTP and API management. Managed development team using Telerik CMS and custom built CMS tools.
- Managed Marketing programs associated with product sales and implementations
- Managed the Value-Added Reseller services provided to clients. Services included both hardware infrastructure and software development implementations.
- Managed and supported data center for eight different legal clients in and around New York City. Coordinated datacenter transitions and migrations of servers and applications. Managed the implementation of over 100 Windows 2003 servers across six agencies and eventually managed the upgrade and migration of those servers to windows 2008, 2010 and 2012.
- Established Release Management practices for our clients. Handled all software release issues while mitigating risks thought entire user community.
- Establish IT outsourced resource for current clientele reducing the necessity of in-house IT staff by evaluating and matching all IT services to internal staff skills in order to make in-house versus outsourcing decisions, reducing domestic IT spending by 9% ($860,000) over the previous year.
- Established information systems strategies resulting in enhanced productivity by evaluating trends; establishing critical measurements; determining production, productivity, quality and customer service strategies; accumulating resources; resolving problems and implementing structured change.
- Effectively visualize the enhancement of current technologies by testing and applying new emerging marketing and product development methodologies.
- Significant contributor to $2.4M through expert strategic advisory
- Expert in the area of IT Governance in the Public and Legal sector
