Administrator Resume Profile

PROFESSIONAL SUMMARY:

22 years of functional and project leadership performing process improvement, system design, implementing technical solutions for operational systems that perform best in class, and reduce the cost of quality through organizational excellence.

SKILL SET:

PROFESSIONAL EXPERIENCE:

Confidential

Company Owner / Administrator

i. Responsible for project management of system design and documentation for re-engineered Cabinet Level Department of Education accounting system based on Oracle 12 and SAS

ii. Led System Design efforts in a complete system redesign of the Earned Value Management System in order to carry out DCMA validation.

iii. Provided vital process documentation Value stream maps, RACI, Pugh analysis, requirements tracking, systems architecture, application development schedule to fulfill audit and CMMI requirements

iv. Led team through Initial Baseline Review IBR with customer and validation review with DCMA.

v. Extensive CAM Control Account Manager training and mentoring

Confidential

Tools: House of Quality, RACI, Process Flows, FMEA, Value Stream Mapping, Pugh Analysis, Regression Analysis, Risk Modeling, Agile Scrum

i. Process Manager for the Bank Fraud Division of Capital One Headquarters conducted business analysis to identify and prevent fraud risk and mitigate asymmetric risk.

ii. Business Analyst Refocused Call Center support metrics to measure operational call effectiveness for pre, during, and post call interactions with customers.

iii. Led Agile Scrum to define operational fraud risk and Design and Document processes for the Approval Process for Remote Deposit Capture, Deposit Float Risk mitigation and prevention, Kiting, Wire Fraud, New Account Fraud, and compliance with Anti-Money Laundering BIS/OFAC Regulations

iv. Gathered technical requirements for automation system used to collate and prioritize Fraud Alerts

3. Confidential

Lean Six Sigma Master Black Belt

i. Using Lean / Six Sigma Black Belt Methodologies, tasked to perform value stream mapping of entire International Mail Handling Process with a focus on Export Compliance.

ii. Extensive business requirements analysis, and software requirements creation for a highly regulated and audit ready Export Compliance System for International Mail Handling at the US Postal Service. Evaluated Technical and Operational Risks and impacts to determine mitigation plans.

iii. Performed requirements gathering and prioritization using a House of Quality for the new International Service Center to be built in Los Angeles and New York.

iv. Functioned as the Lean Six Sigma Master Black Belt for International Network Operations providing leadership, mentoring and training on more than 15 projects with a cumulative savings of more than 140M.

b. SAIC, BAE, and Raytheon 11/2011 04/2012 Supported large government contractors in 9 different proposal efforts. 100 Success

c. National Geospatial Intelligence Agency,11/2011 01/2012 Supported extensive IT Infrastructure redesign requirements gathering, construction, and implementation in overseas locations.

Confidential

Director Project/Proposal Operations

Project Management Highlights
Quad CIO Feasibility Study - Coordinated requirements of the Intelligence Agencies CIOs in order to create a Common Operating Environment for information sharing between agencies, which allowed the sharing of suspect data across domains, using House of Quality, Brainstorming, and other revealing techniques.
ATM Sunset Waterfall Infrastructure Project to replace outmoded hardware, On Budget, On Schedule
NCAT 2068 PMP Methodology, Infrastructure Project, On Budget, On Schedule d. Stand up of URHD Data Center and Delivery Mechanism Carried out project manager responsibilities, Documented Process and Requirements for Data Center and delivery mechanism for the mobile delivery of intelligence to US assets around the world. Extensive Vendor Management addressing cost and schedule risks
SharePoint Change Management System for IT/IS Program Scrum Project to centralize all changes from four different systems to a single accessible location.
Stand up of URHD Data Center and Delivery Mechanism Carried out project manager responsibilities and vendor management. Documented Process and Requirements for Data Center and delivery mechanism for the mobile delivery of intelligence to US assets around the world. Analyzed risks and opportunities to create a 99.99999 up time.

Confidential

Senior Manager of Cost Estimating

Summary of Accomplishments
Managed 1 Business System Design and Implementation Cost Estimating
Managed 1 Internal SharePoint implementation
Managed 4 Proposals 100M 56 Proposals

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship