SUMMARY

• Over 12 years of IT experience with a proven high - performance record with more than Over 8 years of proven experience in leadership roles such as Scrum Master, Product Manager/Product Owner, and Business Analyst.
• Deep understanding and Hands on experience in Agile Methodologies and experience in leveraging Scrum as a delivery framework, especially in Scaled Agile Frameworks (SAFe).
• Successful Scrum Master with extensive experience in facilitating daily Scrums, Sprint Grooming/Planning, Sprint Demo and Retrospective ensuring quick inspect and proper adaptation processes contributing to teh successful deliveries by teh team.
• Expertise in coaching Agile practices by ensuring teh correct use of Scrum with very good noledge of Scrum theories, rules and practices.
• Mentor and pair with Teams to become true Agile & SAFe Champions by revisiting and refining new & existing process thereby improving overall productivity and reducing waste in every stage of product/project development & delivery.
• Expertise in using Agile lifecycle management platform tools such as Jira, VersionOne, and Rally.
• Extensive experience as a Product Owner of System and DevOps teams with a track record of consistently outstanding performance, in numerous areas including ability to build, develop and enable a high performing agile team while providing leadership and demonstrating exceptional partnership in supporting over 40 concurrent agile development teams on a Flagship Application of CapitalOne dat is serving over 15M Active Unique Customers.
• Lead a team of over 15 people, working on different areas such as AWS Automation, Environment support, Monitoring, Production Support, CICD, Test Data Management, Acceptance Test Driven Development (ATDD), Performance Engineering, Service Virtualization & Release Engineering.
• Product lifecycle management from strategic planning, conceptualization, architecture, engineering build, product launch to end of life.
• Expertise in converting high-level product concepts and business requirements into software product requirements and design specifications.
• Team-oriented with an ability to thrive in a highly distributed and dynamic environment with excellent collaboration, strong interpersonal skills, proven project management skills and excellent time management.
• Problem solver with teh ability to rapidly analyze challenges, applying strategic thinking to tactical concerns with strong problem-solving skills and a result-oriented attitude.

TECHNICAL SKILLS

Environment: JIRA, Fiserv, Business Objects XI R4.1, XIR3, XIR2,6.5(Web Intelligence, Launchpad, Desktop

Databases: Informatica, SQL Server, MS Access, Java

Methodologies: JAD, RUP, SAFe, Agile SCRUM Framework, KANBAN, ScrumXP, Waterfall

Dashboard Tools: Tableau 8.x, 9.x, Hadoop (HDFS, Hive, Pig)

Other domain tools: Saving Information Repository Database(SIR), Rational Rose, Bloomberg, Mosiki(Reconciliation tool), Actuate(Reporting tool), GoSystem, Summit, On Demand. MIS3, DB VALS, GDD2, ADP, ICI IMPACT, Sentry, CMDW, Magellan, Glod, KONDOR. SIR DB, CLIPs, OneFPT.

Modelling Tools: MS Project 2013, Rational Rose, UML, MS Visio

ETL Tools: Ab Initio, Informatica 9.1, Informatica Developer (IDQ), Metadata Manager.

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Scrum Master

Responsibilities:

• Serve as a scrum master, build relationships with clients and manage expectations and scope
• Develop project specs, manage teh project plan and work with teams to execute on plans
• Serve as teh face of teh company for clients and instill core values and process in teh team.
• Expertise in facilitating Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement & daily Scrum.
• Manage schedules, project scope, assets, and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon.
• Communicate and document project status and strategic recommendations to team members and senior management on a regular basis; escalate issues accordingly via teh appropriate channels.
• Effectively and efficiently plan and prioritize all resources working across project(s) based on teh scope of work and project goals.
• Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.

Confidential, Chicago IL

Scrum Master/Business Analyst

Responsibilities:

• Scrum Master leading a DevOps and System teams in a large-scale implementation of an Enterprise effort implementing highly resilient cloud-based solutions for teh next generation customer servicing platform
• Responsible for playing all teh roles & responsibilities of Scrum Master and resolve teh team’s impediments serving teh larger purpose of sprint based frequent, reliable and continuous release of value-added solutions.
• Expertise in teh SAFe (Scaled Agile Framework) empowering teh teams to innovate and deliver enterprise solutions by leveraging Lean and Agile practices.
• Expertise in facilitating Release Planning, Sprint Planning, Grooming, Retrospective, Sprint Demos, Stakeholder Engagement & daily Scrum.
• Expertise in using Agile lifecycle management platform tools such as Jira, VersionOne, and Rally.
• Represent teh team at teh Program Level Scrum of Scrums.
• Responsible to own teh Roadmap and vision of teh DevOps & System teams
• Prioritize and maintain teh operations backlog based on teh operational, infrastructure and architectural requirements.
• Partner with teh Program teams, architects and key stakeholders spanning 5 lines of business, in determining key requirements and timelines on an on-going basis for a very dynamic effort.
• Expertise in articulating & presenting teh Vision/Roadmap & scope of work of teh team in teh Large-Scale PI Planning sessions involving more than 40 teams on teh Agile Release Train.
• Ability to not only lead, mentor, motivate and manage large teams, but also work with a large number of matrixed resources spanning multiple organizations and skills.
• Possess exceptional competencies including teh ability to drive alignment, partnership, and buy-in not only within teh team but within teh leadership of those matrixed resources.
• Good noledge of AWS Cloud computing services with AWS Solution Architect Associate Certification.

Confidential, Manhattan, NY

Scrum Master/ Sr Business Analyst

Responsibilities:

• Act as Scrum Master along with Product Owner responsibilities for a team dat was transforming from Waterfall to Agile.
• Implement Agile methodologies working closely with teh Agile Coach
• Transformed deliveries from Waterfall to Agile
• Coached agile principals and values to teh team and implemented Scrum Methodology
• Facilitate and lead backlog grooming sessions along with teh team to make improvements to teh backlog by writing new user stories if required, break down big user stories, estimate backlog items and look deeper into teh backlog to do long-range technical planning.
• Responsible for defining and communicating product roadmap/vision aligned with business objectives and supported by business cases, market research and competitor analysis.
• To be an acnoledged expert in teh functional and non-functional capabilities of teh Rich Communication Suite (RCS) of product including an RCS mobile application.
• Prioritize and maintain product backlog by converting teh market & product requirements into user stories.
• Act as Voice of teh Customer by gathering customer requirements and converting teh business and market requirements into product/feature requirements.
• Work with Pre-Sales and other business stakeholders to build, prune and maintain teh Product Backlog including teh user stories, defects and refactors which are prioritized based on teh user value and time.
• Support teh creation of technically focused product collateral including teh Product Description Documents, Feature Documents, and technical presentations.
• Answer technical queries from/liaise with, all teh stakeholders on technical matters along with responding to customer RFPs.
• Support other product management lifecycle activities such as competitive analysis, market research and collect customer data.
• Driving product benchmark and architecture to improve product performance ensuring delivery of high-quality software and solutions.
• Hands experience RCS mobile client dat is intended to deliver enhanced communication experience on smartphones and tablets using GSMA Rich Communication Services.
• Excellent documentation and presentation skills in preparing Software & Product Requirement Documents and Solution/Technical Presentations using MS word, excel and power point.

Confidential

Business Analyst

Responsibilities:

• To understand teh current system architecture and to identify teh gaps. JIRA is teh tool used for bug tracking, issue tracking, application develop and project management.
• Identify teh functional requirements of teh application by analyzing teh tool.
• Meticulously followed SOPs to ensure dat service is created in teh same way from start to finish.
• Maintaining teh reference data in teh central system, updating teh identifiers, like CUSIP, ISIN, and ticker for equity, fixed-income, deposits and derivative securities to support portfolio analytics.
• Verify and update teh functional descriptions as per teh mapping is done in teh SIR tool.
• Analyze teh flow of data from upstream applications to teh downstream application via SIR database.
• Documentation of functional changes and mapping.
• Upload Reports to report server by using Actuate management console.
• Scheduled Report runs onActuate eReport Server.
• Generated Reports like Service Request with Barcode, Activity, Account, Contact, Products, and Orders by using Actuate.
• Manage customer relationship by effectively communicating improvements frameworks; answering questions; resolving concerns and issues.
• Analyzing teh SIR tool work in Production and also interact with other vendors of Confidential to understand how teh overall system works in Confidential for SIR application.

Confidential

Lead Business Analyst/Transition Manager

Responsibilities:

• Responsible for managing teh Telecom VAS Products throughout teh product lifecycle, gathering and prioritizing product and customer requirements, defining teh product roadmap and working closely with teh Pre-sales and teh Engineering teams to deliver winning products.
• Responsible for teh Product Management of VAS SMS based products.
• Responsible for healthy growth of specific product verticals in terms of product features, teh release of various versions and product benchmarks.
• RFP/RFQ Review and generate RFP responses
• Providing hardware Bill of Material and effort estimates.
• Support in preparing teh presales deliverables including teh technical presentations, product demos, Proof of Concepts (POC).
• Work closely with teh development and teh testing teams to ensure teh products/features are in-line with teh customer requirements.
• Setting strategic directions based on customer needs and business goals.
• Controlling teh software release, change request and assigning task priorities
• Define and maintain teh product portfolio roadmap which includes product evolution.
• Maintain product description documents and data sheets.
• Researching, reviewing and reporting on competitors and rival products.
• Analyzing teh competitive landscape and presenting teh gaps to business stakeholders
• New Technology and product training to Engineering, testing and teh Implementation teams.
• Hands-on-experience in managing complete deployment projects starting from RFP reviews, providing Bill Of Material, solution designing, requirement analysis, tracking teh deployment of projects, coordination of cross-functional teams, competitor & market data analysis.
• Very good noledge of GSM networks, SS7/SIGTRAN and IN concepts.
• Participated in teh conceptualization of new products and product data sheets for TeleDNA VAS BI Tool, DNA-AegisGw, and Smart Message Router.
• Prepared extensive market analysis for VAS Messaging domain.

Confidential

Analyst

Responsibilities:

• Successfully completed various development releases without any impact.
• Got an understanding of teh tax system of various US entities. Analyzing & documenting teh Go-system application improvement requirements.
• Analyze functional test plans; develop control data, templates, and calculations to validate software features.
• Responsible for teh testing of assigned projects for various Income tax products.
• Prepare and assist in preparing simple to complex federal and state US tax returns - C Corporations, S Corporations, and Partnerships - including extensions and estimates.

Confidential 

Business Analyst

Responsibilities:

• Successful implementation of first IT project in teh role of Business Analyst, a change in my career and Awarded teh Outstanding performer for 2011.
• Teh same tool also extended to other regions like Amsterdam, London, Paris trade confirmations.
• Gathered and identified business requirements (BRD) from teh business stakeholders.
• Analyzing teh risk involved with teh change in process on teh implementation of teh new tool.
• Prepared Swimlane map in MS Visio for teh cross-functional diagram, to document teh steps or activities of a process flow or workflow.
• Development and upgrade skills in multipleActuate Reporting,custom scripting and parameterized, Crosstab, Master Detail etc.
• Designed reports in Actuate eReport Designer professional, and uploaded them to teh report server in DEV, TEST, UAT and PROD environment.
• Actuate training to teh end users and internal IT developers.
• Managed all teh requirements (Business Use Cases and Functional Specifications, making requirements available to all team members and maintained requirements, design and test cases.
• Reviewing and writing Test Cases from available requirements & verifying test data.
• Involved & assisted team in Test Designing & Test Execution.
• Status reports and follows up on queries from Client.
• Participate in JAD sessions with system architects, technical teams and other stakeholders for open and pending issues.
• Participate in informal sessions with teh development team to make sure dat design and configuration meet business requirements.
• Comprehensive well-written SOPs ensure dat you're valuable business processes stay with teh business.
• Training teh end users on teh new workflow tool and also train and mentored IT security and compliance professionals; Designed security awareness training programs.