Profile

• Dear Sir or Madam
• Thank you for taking a moment to review my resume. You will find that I am an expert Project/Program Management leader with a demonstrated track record of delivering complex large scale multi-site programs for industry leaders including Hewlett-Packard, Microsoft, and Accenture with positive, immediate, and measurable results.
• Some highlights of my experience include:
• Director, Project Management PMO for Microsoft North America Public Sector Services holding responsibility for resource management and allocation across enterprise projects, holding financial accountability for the health of the project portfolio, strategic review process for contract risk reduction for 215 million in contracts over a 32 month period, with active portfolio value of 250 million, and leadership for the Microsoft/Accenture/Avanade services alliance partner strategy for investment, organizational technology readiness, and solution delivery.
• Delivery Director PMO with Accenture successfully managing a portfolio of multiple multi-million dollar technical systems implementation projects with responsibility for estimates and statement of work development, program financial health, risk and change management, and delivery team resourcing.
• Principal Consultant independent delivered organization change management, leadership and technology management strategy for the International Monetary Fund and acting CIO for the National Institute on Drug Abuse, cloud migration for the International Monetary Fund Human Resources management tools, and ITIL change management for the International Monetary Fund IT asset management.
• Vice President of Professional Services for an unstructured data analytics software startup venture leading Consulting Services and Support organizations, establishing PMO leadership, application development, quality assurance, and established processes enabling on-time and on-budget delivery
• US Engagement Manager developing North America operations for a UK based global systems integration organization, partnering with the VP of World Wide Sales to deliver a sales solution providing a detailed picture of sales activities globally.
• Chief Information Officer, DynCorp Healthcare Information Technology Services providing application development, data warehousing, help desk services, network engineering and operations, and communications support.
• Master of Business Administration MBA International Business, Project Management Institute Project Management Professional PMP Certified, experience managing diverse groups of people, building successful teams, and delivering strategic solutions.
• I have the experience, qualifications, and academic credentials that will enable me to make an immediate impact. I look forward to our meeting in person.

SUMMARY

• Versatile leader with over fifteen years comprehensive experience in project/program management of large scale national and international programs for industry leaders including Hewlett-Packard, Microsoft, and Accenture. Demonstrated track record in strategic planning, risk and cost management recognized for partnering with senior executives, resource management and staff development, and building productive and healthy virtual, local and international teams.
• PMO Excellence Budget Estimation Control
• Expert Troubled Project Turnaround Artist Project Risk Management
• Human Capital Management Team Building Delivery Negotiation Influence
• Project Performance Management Training Development and Delivery

PROFESSIONAL EXPERIENCE

Confidential

Principal Consultant

• Corning Optical Communications: Developed project structure and delivery approach for cabling two manufacturing plants supporting a fiber backbone, copper to the desktop, and IP telephony.
• International Monetary Fund: Delivered business process re-design of IT asset lifecycle provisioning for laptop and desktop IT assets, as well as mobile device management.
• International Monetary Fund: Provided Capital Project budget management for ITSM Asset Management tool migration to the Cloud.

Confidential

Senior Manager

• Directly managed a 5.5M project and program portfolio.
• Gained control of a 1.5M failing Customer Relationship Management CRM solution project, negotiated re-baseline, established agreement for resolution, and managed the 2.7M program through to completion.
• Quickly established solid relationships with customer and partners, including turning around a challenged customer relationships to high satisfaction, and engaged and managed a dissatisfied and fully virtual project team, improving morale, generating excitement for excellence in project delivery, and reducing unmanaged attrition.

Confidential

Principal Consultant

• International Monetary Fund Appointment providing program oversight and project management practices for migrating the Human Resources automated processes to the Cloud.
• Developed and delivered a program leadership strategy for the NIH, National Institute on Drug Abuse bioinformatics office, operational technology management, help desk, and network infrastructure. And, completed an Independent Verification and Validation IV V for 16M in annual spend contracts.
• Delivered a multi-source enterprise data warehouse, supporting five subject areas across Healthcare Provider operations for The Advisory Board Company under a Hewlett Packard engagement, and deployed and managed a team of over 50 delivery resources across on-site, near-shore and off-shore.

Confidential

Vice President, Professional Services

• Established an Air Safety analysis strategy, and delivered 90,000 in software license and consulting services supporting the FAA, International Air Safety and CAST, ICAO, AOPA, ALPA, NASDAC, and heavy equipment manufacturers.
• Initiated structured leadership programs supporting application development and quality assurance established management practices enabling on-time and on-budget delivery.
• Developed and delivered training programs, courseware, and technical readiness delivery strategy for customers, partners, sales, consulting and support teams.

Confidential

Director, Project Management

• Led and directed project managers and administered the strategic deal review, approval, and delivery for the North America Public Sector enterprise project portfolio.
• Supported the creation of the World-Wide Services bid desk , a strategic deal review process for contract and engagement approval and risk reduction growth to 215 million in new contracts over 32 months, with active ongoing portfolio value of approximately 250 million.
• Established the partner strategy for investment, team readiness, and solutions for the Microsoft, Accenture/Avanade Public Sector Services Alliance.
• Engaged senior management and board of directors with Amicore, joint venture between Pfizer, Microsoft and IBM, and gained control of a failing 10M price physician practice management system development program. Successfully managed the delivery leveraging a staff of 35 resources from a combined pool of internal Amicore resources and contracted staffed consultants.

ADDITIONAL RELEVANT EXPERIENCE

Confidential

Engagement Manager

Delivered start-up and operations management for North America operations development for UK based global enterprise systems integration organization. And, managed local and globally deployed teams in London, England and Mumbai, India, delivering web application development, systems design and analysis, technical operations, business systems support, help desk services, network engineering, database development and administration.

Confidential

Director, Chief Information Officer

Managed 45 personnel, budget and operation planning, data and information management, applications development, and technology delivery supporting the US Department of Defense, Texas Department of Health, Health Care Financing Administration, and the Joint Commission on Accreditation of Healthcare.

Confidential

Created the functional design and managed the implementation teams for Concert's global extranet web site and application services, supporting global telephony partners delivering a 5M ROI.

Confidential

Designed and developed numerous World-Wide Web and ecommerce portals, including The American Diabetes Association and The National Association of Realtors showcased in the launch of Microsoft Merchant Server with the Ulla Popken and True Tunes ecommerce on-line stores.

Confidential

Created this Internet World-Wide Web business for marketing performers and production service professionals supporting the entertainment industry, and developed alliances with talent agencies and partner services in the US, Canada, UK, and Italy.

Confidential

Supported the development of an orphan drug indication for the treatment of opiate dependence with the National Institutes of Health NIH , designed and created the company web site library supporting physicians and medical research professionals, and managed accounts receivable, payable, and customer support.