SUMMARY:

• Program/Project Management, Agile/Scrum Master with overall 14+ years of experience in Financial services/Banking/Retail and Software services fields. Diverse Expertise in Banking Domain (HR, Risk, Legal & Compliance, Retail Banking, Financial Markets, Core Banking, Wealth and Commercial Banking).
• Diverse Expertise in Program/Project/Scrum Management, Business System Analyst, Risk Management, Stakeholder Management, Finance Management, Test Management, Infrastructure Management & Process Improvement. Demonstrated experience in managing multiple portfolios across line of business.
• Experience in Change Management and Incident Management of critical applications.
• Responsible for PED/PDD, Project Plan, Delivery, execution till Closure. Extensive experience & proven results in Process improvement, Business Analysis, Software Design & Development, Quality Assurance, Data Conversion, BI Analytics, Security, Infrastructure, Networking, Software implementation & End User Training. Experience in handling the team’s different geographical locations.
• Initiate, Plan, execute, monitor & control initiatives and successful closure as per the scope, schedule and cost in Waterfall and Agile methodologies. 4+ years of experience working in US locations Sioux Falls, SD and Cincinnati, OH. Managed project with budget of 40 mn USD with multi - year projects.
• Worked on agile projects as Scrum Master by working along with Product Owner, Scrum team/Development team tracking progress once the Sprint Planning is completed with Daily Scrums meeting/stand-up meeting to achieve the sprint goal.
• Managed project budget/finance and report using the various productivity tools like MS Project and Project Management tools like Planview, Clarity, and PMUWS.
• Identify Manage and Report risks & issues in the project. Handled vendors/contractors SOW. Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time and People effectively. Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time and People effectively.

CORE COMPETENCIES:

• Project/Program Management
• Agile/Scrum Methodologies
• Decommissioning/Sunset
• Health Refresh
• Release Management
• Product/Infra development
• Process Documentation
• Project Budgeting
• Data Conversion
• Technical Skills
• Quality Assurance
• Process Improvements
• Automate/Manual Testing
• Project Status
• Performance Testing

TECHNICAL SKILLS:

Software and Operating Systems: COBOL, JCL, IBM OS390, CICS, VSAM, SAS, EAZYTREIVE, C, Java, CLIST, REXX, NDM, TWS, CA-7, Schedulers, Z-OS, Unix

Hardware: Microprocessor, Microcontroller, IBM Mainframe

Tools: Planview, Jira, Clarity, Xpeditor, Changeman, File-aid, DB2, Adabas, Spufi, libman, ASA, Docgen, Flowgen, MPP, MS Office tools, Remedy, IBM WebSphere/MQ, WAS

Databases: Oracle, SQL, DB2, SYBASE

Methods: Waterfall, Agile, ITIL, EPIC, Scrum, SAFe (Scaled Agile Framework), ITIL

Others: JIRA, Confluence, SharePoint, Planview, Clarity, PMUWS, Crest and Stamp

PROFESSIONAL EXPERIENCE:

Program/Project Manager

Confidential, Parlin, NJ

Responsibilities:

• Responsible for Analysis of the specifications provided by the Business Users/clients/Product Owner
• Guiding estimates of Development team on user stories and estimation creation.
• Lead the sprint teams towards the sprint goal and removed the impediments as needed.
• Conducted the scrum events/rituals to attain the transparency, inspection and adaptation.
• Analyze defects logged to make the deliverable of better quality.
• Prepare the burn-down/progress report to the team/stakeholders.

Project Manager/Scrum Master

Confidential, Charlotte, NC/SFO, CA

Responsibilities:

• Manage major collective activities, issues and risks across project/agile teams in support of the project/program.
• Wealth application and Corporate Properties group BI/DW initiative to group the tables to meet strategic values and decommission/sunset the tables which are unused.
• Working with the technical team on the release/deployment date review the changes, new features deployed for appropriate approval and created the implementation plan, Tracked the progress during the implementation with the technical team and the Users/business team on the production cut over weekend as per the plan.
• The health refresh related projects for the wealth application and coordinated common reporting structure to the management.
• Ensure regular, active communication with adjacent project/programs and stakeholders. Removed impediments for the teams within the project/program teams as needed.
• Co-ordinated with IT internal/external team with Sponsor, functional analyst, end user & business team.
• Championed cultural change and collaborated with other projects/program on plans and techniques for accelerating and advancing the organization's transformation.
• Facilitate appropriate Scrum of Scrums sessions across agile teams to establish interdependencies and eliminate significant roadblocks.
• Executed and managed the projects from Initiation phase to Closure Phase by creating the Requirement, Scope, Project Management plan, Financial and tracking progress of each tasks by working along with the Sponsor, Business Team, Functional Analyst and Technology team within the duration/cost for wealth and Enterprise Business Technology line of Business.
• Assist an organization in learning the agile process and implementing agile within software environment.
• Management project with budget around 1.6mn and 1.1mn projects.

Project Manager/Scrum Master

Confidential

Responsibilities:

• Successfully implemented Continuous Integration and Continuous Deployment reduced deployment time 25% faster. Selected Project team and created roles and responsibilities.
• Part of Release management team worked closely with the technical team and the business team on the various features/changes being deployed and to analyze the impact of the application team.
• Implemented QA activities, conducted project progress meetings, Implemented corrective and preventive actions. Coordinated with Onsite and Offshore team leads and ensured on time delivery with quality.
• Reported the project performance against baselines. Obtained formal acceptance for the deliverables and Sign-off.
• Leveraging Agile Best Practices to Deliver Critical Projects Implemented Continuous Integration and Continuous deployment.
• Core Banking - Individual Client Master Application with static profile data of Retail Banking with multiple year projects of 40 mn USD budget for global locations. To consolidate the customer profile, we have created the KYC/CDD consolidation application by streaming the retail customer with standard mapping of customer profile across global using unique identification from single source.
• All the interface application will get the customer profile from the individual client master application via EDMi/Restful API to have the profile clean-up/maintained as per the business/regulatory requirement.
• Also the KYC/CDD was also automated using the actimiser/3rd party application to set as per the business rules.
• Handled the Project from Initiation phase to the implementation for different global location including Malaysia, Singapore, HK, UAE etc...Initially started as SDLC as PM for 2 countries implementation and then changed to Scrum using Agile methodologies this needed complete change over from Business team as well as technology team.
• Retail Lending - Regulatory Book of Work program for ASEAN countries - Took responsibility as Project Manager for this initiative from Requirement (BRD), solution, estimation, schedule and funding approval also conducting Project working group (PWG) meeting, MoM and action follow up to ensure that the regulatory compliance dates are met if any deviation corresponding country representative is notified and revised date is agreed with the regulators or manual work around is set up accordingly.
• Electronics Securing Documentation System (eSDS) application for Retail Banking.
• Business Project Manager prepared the Project Steering Group (PSG) pack and conducted the meeting, also followed up on the financial, project schedule and roll out to different countries.
• Governance management of APE (Architecture, Product Engineering)
• As Business Project Manager - Governing the Retail domain with respect to architecture, Product related changes projects till go live, Prepared the Management group meeting pack and conducted the meeting. Also circulated the MoM, action follow up to closure with the respective owner.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Coached new Scrum Master and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

IT Project Manager/Project Manager/Project Lead

Confidential

Responsibilities:

• As Project Manager Bridging gap between Business and Technology team by helping technical team understand business goals and business team understand larger picture of technology impact and benefits.
• Set up Long term and short-term Technology Goals for Platform. Plan and implementation of strategy for roll out for product upgrade with minimum impact to business.
• Worked closely with third party vendor to streamline integration strategy. Implementation of new innovative automation ideas to reduce effort and streamline end to end delivery.
• Work closely with Web Sphere team on performance tuning of system to meet high throughput for non-functional requirement.
• Worked along with the Development team, testing team once approved track the progress to the implementation and support till the Warranty/Hypercare period.
• Adherence/deviation to SLAs in resolving production support issues.
• Handled resources personnel issues and leaves without any impact to the project deliverables.
• Also took additional role of the L2 production support with ITIL Framework.

Confidential

Project Manager

Responsibilities:

• Inducted new resources and back up available at all time for crisis situation.
• Quality of deliverables & timeliness are met worked on the customer critical application.
• Closely worked with the testing team on the Number of bugs and defects in the deliverable identified at all stages with no deviations in timeline for delivery.
• Adherence/deviation to SLAs in resolving priority production support issues.
• Creating the weekly status report for Client meeting and internal Confidential manager for the weekly reporting.
• Meeting with team members as needed for the project status, issues, escalation & deliverables tracking.
• As Project lead handled the end to end maintenance of the credit card application & enhancements projects.