Delivery Manager Resume Wallingford, CT - Hire IT People

SUMMARY:

PMP Professional offers 25 years of Technology experience with 16 years of Management expertise split across Fortune - 100 companies, matrix environments and varied domains. Seasoned in leading strategic initiatives with 40+ members, 10M+ budgets and track-record of attaining business goals via innovative approach, methodical planning, process optimizations and stakeholder partnerships. Excel at directing, collaborating and fostering business and technical teams to deliver complex IT solutions.

PROFICIENCY:

Enterprise Initiatives Team Building Budget Management Multi - site Engagements Delivery Methodologies Program Management Vendor Relationship Systems Development

TECHNICAL SKILLS:

TOOLS: Planview Workfront HP PPM MS Projects MS - Visio JIRA Rally Sharepoint

Methodologies: Lean, Agile/Scrum, Waterfall, Iterative, Rational

EXPERIENCE:

Delivery Manager

Confidential, Wallingford, CT

Responsibilities:

Defined roadmap and migration strategy to rollout large national and local group businesses to new operational model for claims processing thereby achieving operational savings.
Working with 10 integration checkpoint groups to ensure end-to-end seamless execution without impacting huge claims processing and operations.
Successfully migrated large local group business during 2017 release, without any transition impacts.

Senior Project Manager

Confidential, Farmington, CT

Responsibilities:

Managed Premium-billing project within Finance subgroup to deliver key capabilities for financial analysis and metrics management thereby enabling operational-excellence.
Contributed EPMO expertise in rolling out customized project management tool.
Led business-intelligence project team within IT portfolio to offer advanced reporting solution and phase-out legacy system.
Delivered mission critical finance data-domain-framework to support 40 canned and ad-hoc report generation via Strategy-companion tool for fine tuning existing medical plan products.
Improved data delivery for real-time and historical reports by implementing iterative-model and efficiently using SME allocation.

Program Manager

Confidential, Wallingford, CT

Responsibilities:

Streamlined field operations by segregating case-management intake application amongst internal and provider facing web portals targeting $5M operational savings.
Provided strategic/tactical direction and Implemented key PMO governance within project to channelize program reporting, integrated plans, change management etc towards efficient release management.
Successfully led 6 major and 3 minor integrated release deliveries for iterative portal rollout with involvement from core-app, backend, consumer and vendor areas.

Senior Project Manager

Confidential, Hartford, CT

Responsibilities:

Merged legacy claims system, book-of-records system and implemented end-to-end operating model for policy, claims, financials and data-warehouse reporting.
Optimized track-based delivery by concurrent releases, line-of-business function splits and resource balancing to cover key scope in short turnaround.

Senior Project Manager

Confidential, Hartford, CT

Responsibilities:

Targeted $2M operational savings via improved Member experience, reduction in provider related calls and automated virtual chat system implementation.
Improved project burn rate by using agile framework and implementing quick delivery turnaround, balancing SME expertise, overlapping scope grooming, functionality mapping and planning future sprint allocations.

PM Consultant

Confidential, Princeton, NJ

Responsibilities:

Led HR implementation project for 50 Regional offices across the globe and institutionalized common platform.
Defined global rollout framework amongst business and technology units to optimize process and data-driven analysis. Involved during Vendor negotiations and RFP process for Implementation partner selection.
Established project plan, timelines and training platform for wave based approach of program and socialized cloud-based Workday COTS HR tool with key stakeholders and community.

Senior Project Manager

Confidential, New York, NY

Responsibilities:

Managed Xml formatted web-feed development for 20+ third-party providers within stipulated time using agile methodology, which included ingesting and routing structured content through various media channels.
Streamlined project process by leveraging Sharepoint portal capabilities and thereby improved maintenance, release and communication channels.

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Delivery Manager Resume

Wallingford, CT

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