SUMMARY

• Managed the Implementation of IT solutions and IT infrastructure via planning, co - ordination and reporting structure
• Co-ordinated with multi-functional, cross matrix teams (Infrastructure, application, Security, Database), analyst and business liaison to manage the project
• Manage project which are larger, more complex, work plan initiatives, involving multiple functional areas and diverse / distributed teams along with appropriate vendor management
• Initiating and planning delivery of projects using accepted project management methodologies; Perform complex project management work
• Build the communication plan for the project life cycle6
• Plan and initiate the project delivery via project management methods; develop project plans with respect to business objectives for both internal/external customers and business processes analysis
• Build project schedules, work breakdown structure (WBS) and aligned resources associated
• Develop cost estimates and analysis for the different solutions to provide cost benefit for the sponsor and stakeholders
• Identify project risk, evaluate the category and build the Risk Management Plan
• Build Infrastructure Requirement Document (IRD)
• Lead to co-ordinate activities of the project with various teams along
• Conduct formal presentation of project artifacts to stakeholders and sponsors
• Reviewed project deliverables and tracked their status on all stages of project lifecycle
• Ensured proper change management documentation (Implementation plan, Back-out plan, User Acceptance Testing, Support Model) for the change
• Build Incident Management Plan for Business Continuity
• Created lesson learned document
• Created RFP/RFQ for procurement of solutions/resources, coordinated pricing quote with the vendors within Master Agreement, reviewed SOP for project specific vendor role, responsibilities, deliverables
• Built Cost Analysis, presented to the project sponsors and stake holders for approvals
• Co-ordinated Procurement hardware and software from the SDLC through accounting department
• Documented KBs for the support and maintenance
• Lead office 365 deployment, Windows 10 rollout initiative, hyper-convergence migration.
• Vulnerability management and mitigation by applying required patches using SCCM 2012.
• Manual configuration changes for Vulnerability Mitigation.
• Co-ordinated daily SCRUM, SCRUM Sprints for backlog items and built Burn Charts for reporting performance using JIRA
• Participated in Azure cloud training for designing and building datacenter on Azure cloud
• Participated in SAFE Agile two days training
• Built knowledge document for Azure government cloud of datacenter design
• Developed a comprehensive new website / mobile application features and documented functional requirements
• Implemented Identity and Access Control system within the Airport Security requirement framework.
• Implemented data security through network drive access management, password management, encryption solution and SSL certification on web and network
• Understand city compliance requirement, regulatory requirements, security requirement FISMA, NIST
• Knowledge of Water Utility meter reading business processes and procedures
• Documented and build architecture of Metering Infrastructure of both fixed and mobile network for meter reading
• Knowledge of Meter Data Management Systems
• Knowledge of SDLC methodologies
• Experienced in ITIL/ITSM practices
• Procurement of hardware and software through salesforce
• Broad knowledge of Enterprise Technology Infrastructure solutions
• Adhere standard PMO framework and enforces quality control and project standards.
• Participated in PI planning and ART sync, facilitated SAFe Scrum events like Iteration planning, Daily Stand Up, iteration review, iteration retrospective to deliver user stories for each features on 2 week timeframe, maintain WIP limits
• Good knowledge on VMware, networking, Windows, Storage, VOIP, xml, java,.Net, C++, SOAP, REST Services, single sign on, SSL/LDAP authentication

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager/ Scrum Master

Responsibilities:

• Reviewed Project goals & objectives along with Stakeholders along with requirements
• Co-ordinate the overall day-to-day management of multiple projects to ensure that project deliverables are achieved within time/cost/quality constraints
• Maintained project site & organization of project artifacts for project documentation including project plan and weekly status reports
• Provided project overall progress to ensure the project’s overall direction and integrity
• Tracked Project risks and identified mitigation plans
• Maintained project scope and change control
• Liaise with any vendors or suppliers for procurement
• Facilitate regular project and update meetings
• Ensure project objectives are understood by project team and stakeholders
• Track and report project actual expenditures as compared to the budget
• Built Project team organization and roles & accountabilities
• Reviewed Level 0 and Level 1 project cost estimate based upon the project objectives; Track and report any the resources allocation constraint, procurement need on the financial plans
• Built Project schedule, status reporting frequency, audience
• Addressed issues/defects items
• Identification, tracking & reporting of new project risks & issues.
• Proactively lead discussions (internally and with stakeholders / customers / executive leadership) to identify business requirements contributing to project scope definition and success criteria.
• Manage project which are larger, more complex, work plan initiatives, involving multiple functional areas and diverse / distributed teams along with appropriate vendor management
• Co-ordinated with application owners and business owners to certify application with Office 2016 via spin-off smaller project within each domain.
• Tracked migrations through Service Now reports, inventory management.
• Facilitated Daily Stand Up on the user stories committed for iteration.
• Participated PI planning event, maintained the Program Board with dependencies and risk, facilitate “meet after” for risk and issues
• Co-ordinated with team for story points, identified velocity and load for each iteration, conduct iteration review and iteration retrospective.
• Provided data and values for system demo
• Coached team on SAFe SCRUM values, managed conflicts and issues, provide status report through CFD, Burn down Charts, maintained BVIR to track progress

Confidential

Sr. Project Manager

Responsibilities:

• Reviewed Project goals & objectives along with Stakeholders involved & their roles
• Built Project team organization and roles & accountabilities
• Built and maintained Project site & organization of project artifacts
• Track Project risks & mitigation plans
• Confirm Project schedule, status reporting frequency, audience
• Report Budget to executives and plans
• Addressed Current showstopper issues/defects items through SCRUM sprints, daily stand up team meetings
• Organizing and leading project Steering Committee meetings, including preparation and distribution of meeting materials; documenting, assigning and tracking action items; decisions made; and any ‘parking lot’ items.
• Identification, tracking & reporting of new project risks & issues.
• Prepared project status reports.
• Oversight of project communication to stakeholders.
• Coordination of internal and customer testing, training, and deployment with each respective project team leads.
• Delivering milestones on stipulated timeframe Proactively lead discussions (internally and with stakeholders / customers / executive leadership) to identify business requirements contributing to project scope definition and success criteria.
• Manage project which are larger, more complex, work plan initiatives, involving multiple functional areas and diverse / distributed teams along with appropriate vendor management
• Define project scope, budget, timelines and milestones that support the business goal.
• Plan, track and manage project schedules, tasks, and action items following FPIs project management methodologies and utilizing common repository.
• Track, measure and report progress in achieving stated goals.
• Identify project risks and develop mitigation plans.
• Lead kickoff meetings and other appropriate launch activities to support group understanding and objectives.
• Organize and lead check-point meetings providing regular project status updates.
• Clearly communicate expectations to team members and stakeholders.
• Manage escalations and resolve resource and commitment conflicts as necessary.
• Lead, coach, and motivate project team members on a proactive basis.
• Lead in the design and implementation of new business processes and procedures as needed.
• Implemented autonomous Windows 10 deployment to more than 3000 end users/ end points
• Implemented SCCM 2012 server upgrades to more than 200 locations for content distribution related Windows 10 applications and images for various end points
• Co-ordinated multiple effort to package application and Windows 10 related solution related to deployment and application issue
• Built support plan, incident management plan, business continuity plan for the windows 10 sustainability and maintenance
• Completed the project with certifying Windows 10 deployment on new machines, certifying Office 2016 for Windows based application
• Completed migration of Windows 7 application to Windows 10 through CMDB for various endpoints.
• Completed Office 2016 deployment for 3000 + end users/end points
• Built deployment logistic for each site and training for each department for Windows 10/Office 2016 deployment
• Facilitated Daily SCRUM, Sprint planning, backlog grooming, Sprint review and retrospective.

Confidential

Agile/waterfall Project manager

Responsibilities:

• Implementation of IT solutions and IT infrastructure via well managed planning, co-ordination and reporting structure within framework of Agile Project Management Methodology
• Co-ordinated with multi-functional, cross matrix teams (Infrastructure, application, Security, Database), analyst and business liaison to manage the project
• Developed Incident management for business continuity and day 2 support model
• Built Highly Available ArcGIS architecture which entail with web tier connection
• Lead, coordinate and facilitate meetings to review project status with core project team members, key stakeholders and corporate leadership team members.
• Prepare project status reports and other presentation materials for upper management
• Effectively communicate project status and expectations to team members and stakeholders in a timely and clear fashion
• Develop and track progress against detailed project plans including schedules, technical and business requirements, cost estimates, resources plans, communication plans, risk mitigation plans, issues resolution and capacity planning.
• Act proactively to maintain progress and minimize risk.
• Maintain effective project controls.
• Operate as a critical liaison between various disciplines within the Client IT Department and external entities including technology consultants, technology equipment vendors and space planning architects.
• Create and execute project charter, infrastructure requirement document (IRD), work plans and revise as appropriate to meet changing needs and requirements.
• Maintain open and timely communication with supervisors, managers and working groups involved in the projects.
• Create RFQ/RFP for procurement of resources
• Created backlog and product log items for Scrum iterations for functional requirements
• Managed and coordinated Daily Scrum meetings and updated Burn Down chart for reporting purpose
• Created and shared Steering committee reports and updates, dashboards that track and display Sprint KPI metrics including Burndown/Burnup chart, Unit Test Coverage, Functional Test Coverage, Automated Test Coverage, Regression Test Coverage, Blocker Board, Defect Find/ Fix Rate, Sprint Committed vs. Acceptance rate that falls on SCRUM framework
• Co-ordinated Java based web app deployment for 16 different sites tied to ArcGIS through SCRUM framework

Confidential

Project Manager

Responsibilities:

• Participated in Agile Project Management in several key projects which included the migration and consolidation of several data centers, migration planning for future system consolidation.
• Participated in Project Management meetings with Stake Holders, Upper Corp. Management, Executive Project Managers, Service Delivery Managers, Application and Database teams and vendors to provide information concerning key business systems, current status updates of on-going projects, SLA agreements, Project Scope and future system changes.
• Assist the PMO with overall day-to-day project management for system development related initiatives.
• Held accountable and responsible delivering systems development solutions from project initiation to project closure
• Manage a matrixed project team consisting of Business Analyst, Programmers and/or Technical staff for the project duration
• Prepare and submit cost estimates and recommend subsequent budget changes where necessary.
• Manage project financials tracking budget to actuals
• Define and create project schedules and goals
• Define project scope, goals and deliverables that support business requirements in collaboration with senior management and stakeholders.
• Create detailed project work breakdown structure (WBS) that organizes and defines project work scope, identifies project tasks, dependencies, resource requirements, costs, critical path activity, risks and risk mitigation strategies.
• Manage and maintain Project Plans to track all tasks and deliverables and publish status reports, executive briefings, meeting minutes and other collaboration tools to effectively communicate project activity.
• Work with Core project team to assist in the development of test plans for new applications and oversee unit testing and system testing to ensure the delivery of functional, low-error systems and solve critical business problems.
• Adhere to a Standard Project Development Lifecycle approach
• Develop and/or manage development of critical project deliverables throughout the project cycle, from Initiation and Planning & Analysis stages through Design, Development, Test, Implementation and Closeout. This includes but is not limited to As-Is and To-Be process flows, Project Plan, Requirements Documentation, Design Documentation, Test Plans, Implementation Plan, User Manuals, etc.
• Manage and support integration testing, UAT, and implementation cutover testing.
• Manage transfer to Operations & Maintenance Groups and Change Management control processes.
• Quality Control and Risk Management
• Proactively manage changes in project scope, schedule, and budget.
• Ensures project documents are complete, current, and stored appropriately per PMO guidelines.
• Adhere and comply with Client IT PMO framework and enforces quality control and project standards.
• Proactively manage potential and risks and define contingency and mitigation strategies.
• Attended Change Management Course and preformed functions such as creating, writing changes, approving/denying changes, attending Change Management Meetings.
• Co-ordinated with technology team to design, configure and deploy VDI solution as proof of concept
• Co-ordinated with various teams and vendor for Identity and access control system deployment
• Implement the password management solution for the account security
• Implemented Flight Information System tracking and monitoring app through SCRUM Framework
• Participated in PI planning, maintaining Program board with dependencies and risk, facilitating backlog grooming for Iteration planning/Sprint planning, prioritizing user stories, building load and capacity, Daily Stand up/Daily SCRUM, Iteration review and retrospective, status reporting through CFD, Burn down charts, confirmed iteration commitment and goals.
• Provided project status report to project Sponsor, stakeholders and PMO on weekly and monthly basis

Confidential, Newwark, NJ

Windows Administrator

Responsibilities:

• Installing, configuring and Windows 2008 servers of DHCP, FTP, Web Server and SQL Database Server.
• Installation and administration of Windows Active Directory, DNS, DHCP servers. Administrating and responsible for Microsoft File and Print servers cluster on windows 2008. Managing printers’ queues, spoolers, files and folders permission, maintenance/failover of cluster when required
• Managing Exchange 2008 servers and troubleshooting issues related to User and group accounts, mail delivery, configuring MX records to enable and disable domain.
• Responsible for Security Patch Management and Deployment to all clients using Microsoft WSUS.
• Administering DHCP Server creation of reservation and configuration of server options.
• Configured Terminal Server to access to the servers using Remote Desktop Protocol.
• Maintaining Local Area Network (LAN), using Cisco Switches. Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment
• Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.
• Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
• Installed and configured ESXi hosts, virtual and distributed switches for networking
• Installed and configured vcenter server, user access management, built HA and DRS cluster, attached iSCSI LUNs to cluster
• Implemented Veeam backup solution for virtual servers which includes design, install and configuration
• Built and manage entire inventory of IT infrastructural asset in accordance to support and maintenance agreement with vendor
• Co-ordinated with various IT team for migration of web based application (IIS, Java/Apache Tomcat)
• Creating a backup job and also took backup of data centre on daily, weekly and monthly basis.

Confidential

IT analyst

Responsibilities:

• Installing, configuring and Windows 2003 servers for Web Servers and SQL 2003 Database Servers, Installing MacAfee antivirus on the servers and clients, updating windows server patches, Administering of Windows Active Directory, DNS, DHCP servers.
• Resolve hardware and software issues tied to server, switches, printers
• Administrating and responsible for Microsoft File and Print servers on windows 2003.
• Managing printers’ queues, spoolers, files and folders permission, maintenance/failover of cluster when required
• Maintaining Local Area Network (LAN), using Cisco Switches.
• LAN Cabling & crimping, Patch Panel, PC Junction boxes, Phone Switches and Rack setup.
• Responsible for Active directory security policy, password policy and providing appropriate permissions and privileges to access our LAN and Domain environment.