PROFESSIONAL SUMMARY:

• IT professional with 18 years of overall experience with gradually increasing responsibilities - Developer, Tech Lead, Integration Lead, SME, App Admin, Project Manager and Product Owner.
• Ten years’ experience in leading and managing IT projects execution in enterprise scale matrix structured organization environments following PMI-PMO (Waterfall, SDLC), Agile Sprints and Scrums and ITIL (Change, Incident and Risk Management) standards and practices.
• Skilled and experienced in establish productive relationships with stakeholders across technical, business, PMO, end users, architects, consultants and programmers and synchronization of onsite and offsite teams.
• Very Productive Team Player in many roles - J2EE developer, Database and XML structures designer, Product Data, Customer Service and Sales reports SME, onsite-offshore coordinator and project manager
• Self-starter with independent initiative in driving tasks execution, issues resolution and risk management.

SKILLS SUMMARY:

Project Management: Project Charters, Business Requirements Analysis, Technical Architecture and Design sessions, Issues Resolution at Project and Program levels, Waterfall, SDLC, Agile, Backlog Management, Scrum meetings, SAFe, CI/CD, Program Increments Panning

Team work: JIRA, CVS, Rational Jazz, SharePoint Sites, Microsoft Project, Word, Excel, PowerPoint, Access, and Adobe software, DevOps, Story sessions, Daily Scrums, Program Iterations (PI) Planning, Agile Release Trains (ART), Scrum of Scrums

Technologies: Design, Dev and support Applications using Core Java, J2EE, WebSphere/Rational, Design Patterns, Spring, Hibernate, JMS/MQ, XML, SOAP, REST, DB2 & Oracle RDBMS, ESB, Web methods, ETL, OBIEE DW& BI, Configure and customize MDM (Customer & Product), CRM and Sales (Siebel, Salesforce), Amazon Cloud (AWS)

WORK EXPERIENCE DETAILS:

Technical PM/Systems Analyst

Confidential, Sanford, NC

Responsibilities:

• Analyze IT Application requests from Business Teams and set scope, timeline, priority and budget estimates.
• For Waterfall Projects - lead and coordinate defining, review and approval of project deliverables approval process. Author Project charter, build WBS, Project Baseline and schedule, plan resources
• Proactively monitor progress, resolve issues, handle scope changes, maintain risk register regularly communication with all stakeholders on incident handling, change requests, upgrades/patches.
• Facilitate and lead solution design sessions, User interface design sessions and business logic layer design. build 5-member Agile Project teams, facilitate sprints and daily scrums in Scrum Master role, Prioritize tasks, run story and epic Sessions, track progress using burn down charts, JIRA projects
• As a change agent, implement and lead transformation of Project Management method from Waterfall to Agile Scrum - configure projects in JIRA, adoption of Lead Agile mindset and transformation.

Systems Analyst

Confidential

Responsibilities:

• Design XML and JSON structures of business objects; testing RESTful CRUD operations using SOAP UI tool.
• Design and build SQLs and T-SQL programs to query operational databases (Order processing, Sales, Service Requests) and update DWH, monitor performance, tune SQLs and indexes for best performance.
• Identify, create and tune additional custom database fields needed in Salesforce out-of-box database tables for (Sales Order, Service request, Party, Organization, Customer and other business Objects)
• Test, review and tune SQLs created by reports developers for sales, service and inventory reports (weekly, monthly, quarterly and yearly) for business analysis needs of department heads.
• Evaluate UiPath for Testing Automation - Install UiPath RPA Automation Studio, record D step-by-step desktop actions of Sales and Customer Service Agents Workflows in Americas, Europe and Asia, analyze time and resources saved for Unit Testing, UAT and regression testing and make recommendations.

Project Manager

Confidential, Mooresville, NC

Responsibilities:

• Managed multi staged deployment of J2EE, Mainframe, CRM, SOAP WSDL API applications in coordination with tech leads, PMs and Program managers.
• Built release packages of deliverables from diverse application teams including Sterling Commerce, Siebel CRM, Web Methods, WebSphere MQ, DB2, WebSphere J2EE EARs, PeopleSoft and Siebel CRM. Audited all release packages for Integrity and release expectation compliance.
• Built a comprehensive release deployment plan to cover all dependencies and minimize downtimes, organized cross-functional mock deployment sessions, integration scenarios web services testing sessions using SOAP UI, coordinated post deployment Transition support, root-cause analysis and resolution of remedy incidents, prioritize and rollout of patches and enhancements

Tech Lead and Subject Matter Expert

Confidential

Responsibilities:

• Lead multiple teams of onsite and offshore technical resources implementing integration of Vendor, MDM (Product and Customer), warranty, purchases, claims, locations and promotions data with CRM System.
• Organized architecture, integration, design validation and testing sessions with technical and BA staff working with CRM, EAI, ESB, PeopleSoft( HR, Finance), Java, Data Warehouse, Store systems, Legacy applications.
• Built elaborate cross-functional WBS for Six onsite and Off-shore and developed project plan.
• Leader of Level 3 support for all CRM workflows, batch jobs and integration incidents. Tasks include root cause analysis and resolutions, ad-hoc and long-term fix on critical issues and liaison between enterprises Integration, DBA, MDM, Unix Engineering and business owners.

Project Manager

Confidential

Responsibilities:

• Documented Project Charter, Requirements, Design and testing info in enterprise PMO templates
• Analyzed RFP responses from multiple vendors and facilitated procurement and selection process
• Drafted SLA terms, conditions and pricing. Conducted demo, PoC and evaluation sessions.
• Executed all Waterfall SDLC Stages of project as Project Manager with complete ownership.
• Built new team of technical resources from eight domains
• Successfully rolled-out new SaaS and integrated new workflows into three enterprise Workflows.

Software Developer Consultant

Confidential, Mooresville, NC

Responsibilities:

• Build and Maintain Custom Product Info Management system to process Product info message feeds coming from 3000+ vendors from all around the world. Generate Workflows for review and approval.
• Analyzed of complex XML Schemas from GS1/1Sync and designed database, work flow, processing logic, OO java classes to process XML messages containing item data. Designed and implemented elaborate and comprehensive data validation, transformation and conversion process for all Product information XML inputs from 3000 vendors
• Designed and Developed Code to process incoming marketing data XML messages2000 Vendors and generate approval workflows using Java Servlets, JSPs, JMS and EJBs, Struts and MVC patterns.