SUMMARY

• Facilitate scrum daily standup meeting, Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings, stakeholder meetings software demonstrations.
• A dynamic professional wif 2+ years of diverse experience in teh field of Business Analysis working as/wif teh technical staff and UI/UX developer to implement business requirements into teh software solutions in Property and Casualty and Multinational domains.
• Experience in both agile and waterfall project management methodologies.Known for ability to produce high - quality deliverables dat meet or exceed timeline and budgetary targets.
• Versatile, design and develop, software analyst wif 15-year expertise in IT solutions (application architecture), served as a Application Technical Designer, Project Manager and Scrum Master in a multi-platform, high transaction processing environment for insurance industry.
• Advanced Integration of teh SAP FS-QUO, PPM, application wif externalized systems such as eStart, BRICS, Booking, SRI, Publishing Service, Producer and Account; extensive experience in problem analysis and solving data analytic issues.
• Demonstrated ability to learn new technologies and adapt to changing application environments; blended technical abilities wif strong interpersonal skills interacting wif cross-functional teams, business client(s), and key stakeholders.
• 11 years of extensive experience wif reputed Confidential is a leading international insurance serving customers in 130 countries. Confidential companies serve commercial, institutional and individual customers.

TECHNICAL SKILLS

Systems Design: OOD

Languages: JAVA, J2EE, Spring, Ajax, C/C++, VB.NET, VB.6.0, VBA, C#, COBOL, PASCAL

Platform/Environment: UNIX/LINUX, iSeries, Windows 7/8/10/, Visual Studio 6.0OO Development & Stimulation Tools Rational Rose Real-Time, Bugzilla, JIRA, QTP, PVCS, Jmeter, HP QC/ALM, Rally

Networking: TCP/IP, HTTP, SMTP, FTP

Databases: Oracle 10g/11g, MySQL, Microsoft Access, MS SQL, PL/SQL, UDB, Sybase

Scripting Languages: VBScript, JavaScript, Linux Shell Scripting and Windows Scripting

Framework: Spring, Ajax, Ext-JS

Web Development: ASP.NET, HTML, XSLT, XML, JSP, VBScript, Servlets, PHP, Perl/CGI, CSS, Dream Weaver MX, Flash MX, Photoshop CS, Adobe Premier Pro

Software Tools: SVN, RAD, WebSphere 7.0/8.5, Jenkins, Selenium, MS Visio & Project, Ant Build Script, Lotus Notes

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential | Charlotte, NC

Responsibilities:

• Facilitated multiple scrum teams in parallel over 30 people including 3 Bas, 6 QAs, 3 leads and 15 Developers including onsite and offshore.
• Provide mentorship and training to many of teh new resources, based on my leadership, performance, thorough company product noledge and experience
• Reduced Security vulnerability from 90% to 98%
• Used Scrum board to show teh progress of each sprint cycle, Burn chart and velocity so teh transparency of each transparent to scrum team
• Released code to integration region wif reduced number of bugs below 5, down from 30 and significantly decrease technical debt
• Increased testing pass rate to above 95%, up from 90% wifin sprint cycle.
• Approved change request by performing risk and impact analysis to make sure change implementation is minimum risk.
• Resolved conflict wif respect to resources allocation, code merge process wif respect to multiple projects running in parallel.
• Consistently delivered Sprints wif reduced backlog items on time wif under budget
• Attended daily scrums of scrum and updated sprint progress status to all participants across scrums.
• Worked closely wif business and product manager to prioritize and validate business requirements.
• Worked closely wif product owner in backlog Items and continuous delivery of features.
• Developed policy issuance process performance wifin production environment; underwriters are able to issue policies wifin 5-10 minutes, improved performance by 60%.
• Worked wif DevOps team as a scrum master for a POC product called Cyber.
• Used Scrum board to show teh Sprint progress using Burn Chart Velocity Chart so teh Sprint progress is transparent to every entire team including functional operations and business

Scrum Master/Project Manager

Confidential

Responsibilities:

• Scrum Master for teh new underwriting platform Complex Commercial Underwriting System (CCUW) designed for 14 products (Excess Edge, Specialty Risk Protector, Not For Profit Risk Protector, Private Edge Plus, Portfolio Select, Crime Guard Choice, Employment Edge, Executive Edge, Fiduciary Liability Insurance Edge, Insurance Company Professional Liability, Investment Management Insurance Edge, Practice AE or Contractors Professional, Project Professional Liability, Side A Edge) including 24 LOBs(KRE, D&O, CCP, FLI, EPLI, Crime, MPL, EPL, EVM Cyber Extortion, eLaw, etc…)
• Scrum Master for Casualty System and designed for 3 main products (General Liability, Workers Comp and Auto Liability).
• Scrum Master for WorldSource System and designed Standard Policy Package (SPP) using Camilion(SAP) technology using PPM and AU.
• Responsible for effectively conducting Scrum status meeting, coordinating and guiding teams on Sprint kick-offs, Sprint definition, Scrum stand-ups, QC Triage, code Merge, code drop, managing sprint backlogs and retrospectives.
• Working closely wif Product owners and Scrum development team in defining Product backlog, deliverables, schedules and releases.
• Helped Dev team wif ROM teh Sprint backlog item.
• Facilitated and released scrums wif budgets up to US$ 11.5 million.

Business Analyst

Confidential

Responsibilities:

• Technical Business Analyst for teh new underwriting platform Complex Commercial Underwriting System (CCUW) designed for 14 products (Excess Edge, Specialty Risk Protector, Not For Profit Risk Protector, Private Edge Plus, Portfolio Select, Crime Guard Choice, Employment Edge, Executive Edge, Fiduciary Liability Insurance Edge, Insurance Company Professional Liability, Investment Management Insurance Edge, Practice AE or Contractors Professional, Project Professional Liability, Side A Edge) including 24 LOBs(KRE, D&O, CCP, FLI, EPLI, Crime, MPL, EPL, EVM Cyber Extortion, eLaw, etc…)
• Technical Business Analyst for Casualty System and designed for 3 main products (General Liability, Workers Comp and Auto Liability).
• Business Analyst for WorldSource System and designed Standard Policy Package (SPP) using Camilion(SAP) technology using PPM and AU.
• Reviewed test artifacts and approved them to move teh code to QA, integration, Model and Production region.
• Partnered wif QA team(s); triaged opened issues; closed out solutions once completed.
• Represent BA team in senior management meeting address any QA related issues.

Application Technical Designer

Confidential

Responsibilities:

• Externalized 5000+ product forms from product component to externalized DB, supported development team(s); delivered maintenance items forms effectively and efficiently into production environment.
• Transformed and processed 2000+ Property and Casualty Products’ Forms using Data Only Promote; Created CCUW/eWorldSource Form(s) (maintenance item); for production release.
• Collaborated wif support team(s); solved complex issues related Camilion (SAP) base-code productions.
• Cooperated wif Business Team(s); determined business requirements; directed developers on product solutions.
• Participated wif migration transition and upgrade from WebSphere to AWS platform(s).
• Supported various stages of project development life cycle including requirement analysis, design, implementation, testing and deployment of web-based eWorldrisk/Worldsource/CCUW application(s).
• Contributed to design phase of application; programmed various components of UML such as use cases, class, activity, and sequence diagrams, translated business requirements into technical requirements and created documentation.
• Coded XML, XSL and XSLT extensively for exporting data to and from external sources; developed various projects using J2EE and XML technologies.
• Designed web components using JSP, HTML, XML, XSL and JavaScript; incorporated all phases of testing, Unit, Integration, System, Regression, and user Acceptance testing methods.
• Collaborated wif development team(s) during production moves; fixed defects, updated project team wif status, risk, and scope issues, using issue tracking systems escalated issues to project manager as necessary.
• Delivered input to R&D Product enhancement requests and customer change requests; tested new deployments.
• Participated in performance improvement & tuning for GIWS/PPM/PA; followed standard procedures, worked on tasks, issued tickets and changes using PVCS/QC.
• Completed production launch and roll out of eWorldsouce 3.0 by June 2012; kicked off teh Agile Scrum of product factory prep; determined GAP analysis between new product vs implemented product, supported team wif eWorldRisk issues.
• Work closely wif business and product manager to analyze current business systems, potential new systems, and effectively implement new functionality.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data wifin teh Oracle/UDB database
• Worked closely wif business users to gather and understand requirements for teh eWorldRisk, created screen mock-ups and translated requirements into meaningful user stories in Rally for teh development team to consume.

Senior Analyst Developer

Confidential

Responsibilities:

• Performed estimation, analysis, and design of business processes; developed technical designs dat transformed functional design developed by business analysts into actionable task(s) of technical jobs.
• Analyzed client information standards and formats; mapped data structures to ProductAuthority™ and AuthorityUnderwriter™ for Confidential specific eWorldRisk/ePro/eSurplus projects.
• Collaborated wif client(s) throughout teh development lifecycle from gathering interface requirements to production implementation; provided problem resolution of complex integration issues during teh development, QA and implementation phases.
• Designed and wrote custom code(s); fixed integration issues, and programmed wifin existing data and coding standards.
• Designed and implemented key test methods; maintained systems interfaces using Java and XML.