PROFESSIONAL SUMMARY:

A decisive, action - oriented, results-oriented IT professional, certified PMP with many years of progressive experience working in a Project Services IT environment; possesses outstanding project planning, execution, monitoring, and resource balancing skills with the ability to support multiple, simultaneous projects in a cross-functional matrix organization structure; excellent written and oral communication skills with proven successes with highly visible and large-scale projects/programs; solid technical background, along with noteworthy problem-solving and leadership skills...

EXPERTISE INCLUDES:

• Project Management
• Policy/Procedure Development
• Technical Staff Management
• Strategic Planning
• Process Innovation and Management
• Customer Service & Problem-Solving
• Staff Development
• Budget & Expense Control
• Waterfall and Agile Methodologies
• Systems Analysis & Implementation

TECHNICAL SKILLS:

TOOLS: Microsoft Office Suite, MS Access, Microsoft Project, Visio, Clarity (Portfolio and Project Management Software), Planview (Portfolio Software), Jira, SQL and SharePoint, Rational Rose, Confluence

SDLC METHODOLOGY: Waterfall, Agile (utilizing SCRUM Framework)

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

SR. PROJECT MANAGER

Responsibilities:

• Managed global server refresh for Windows 2003 servers as part of Cost Savings and Service Improvement Program.
• This cost savings program has resulted in 34% reduction in operating costs.
• Led migration from Office 2007 to Office 365 for North America users. This initiative enabled users to access tools to maximize productivity.
• Managed VDI (Citrix XenDesktop) implementation for the Americas region users - initiative was undertaken to exploit the benefits of VDI architecture and the efficiencies of central image management solution.
• Led Voice Optimization initiatives that resulted in a reduction of operating cost by 35%
• Created, tested, and implemented Disaster Recovery Plans (DRP) for semi-annual business continuity testing
• Prepare reports and scorecards for IT Leadership, with recommendations

Confidential, Jersey City, New Jersey

LEAD BUSINESS ANALYST

Responsibilities:

• Developed investment business cases to extend and strengthen GTRM (Global Technology Resiliency Management) firm-wide policies and standards regarding technology resiliency as it pertains to disaster recovery, business continuity, and risk management.
• The planned initiatives delivered 25% cost reduction needed to support the program’s activities.
• Responsible for reviewing the monthly financials including actual and forecast expenses against plan, identifying projects over or under plan and following-up with program managers on rationale
• Led the annual budget planning effort (budgeting process) to determine initiatives type (BAU/Investment), resourcing requirements, and timeline for delivery.
• Managed Resiliency Metric Reporting development and deployment process to meet federal and firm-wide requirements
• Prepared presentations for senior leadership on GTRM initiatives and s, with recommendations

Confidential, Far Hills, New Jersey

SR. PROJECT MANAGER (Consultant)

Responsibilities:

• Led the analysis of the Information Technology (IT) needs of several small clients, recommended technical solutions, established budgetary, resource and performance controls
• Responsible for implementing the technology platforms (network, PBX, email, and cloud data backup) that support back-office operations
• Participated in infrastructure assessment for joint venture opportunities - Creation of budgets, resource plans, and SOWs.
• Negotiated and administered vendor contracts, SOWs and service agreements resulting in 20% annual cost savings.

Confidential, Trumbull, CT

PROJECT MANAGER

Responsibilities:

• Participated in the due diligence and remediation - achieving a reduction in real estate holding costs by identifying and evaluating cost-savings opportunities for new and existing sites as part of a global team comprised of IT, Real Estate, Finance, HR, and Facilities.
• Led all regional sites’ IT Infrastructure (VC Solution, PBX, LAN and workstation infrastructure) implementations which led to the deployment of state-of-the-art facilities. The total capital expenditure budget for all initiatives maxed at $6.2m and resulted in 98% employee satisfaction scoring in workspace usability.
• Managed and collaborated with both Global IT and Regional Business teams to ensure the delivery of projects to global standards and regional requirements
• Led global and local suppliers/vendors across multiple service lines, ensuring the delivered services met the contracted cost, performance, and strategic intent required to meet business requirements; utilizing SLA’s and KPI’s
• Collaborated with regional site teams to define their IT and Business requirements
• Delivered Agile transformational enabling capabilities and services, including implementing IT Infrastructure technologies that enabled people to work anyplace/anytime
• Spearheaded the development of Agile Toolkit which provided guidelines and standards to the Business in transforming a traditional site workplace to an Agile environment

PROJECT MANAGER

Confidential

Responsibilities:

• Managed the implementation of Project PRISM (ITIL processes within the organization’s North American region) which led to the integration of the Remedy and Peregrine Software Systems for Incident, Problem, Change and Release Management processes. Project management activities included the coordination of HP, Dell, Unisys and Confidential resources. The completion of this high-profile initiative enabled the organization to attain the Capability Maturity Model Integration (CMMI) Level 3 rating within the NA region - budget $1m.
• The completion of these critical strategic initiatives successfully enabled both IT and the Business to realize process improvement, operational synergies, and supplier rationalization.
• Managed the IT Infrastructure integration (network, email, hardware) for the global Confidential Hair Care line's (25 hair salons/ facilities and 15 corporate sites, 14,000+ users) merger & acquisition; this led to the expedient in corporation of the new business into Confidential ’s IT Infrastructure and operating standards.
• Managed semi-annual Business Continuity and Disaster Recovery Testing. Worked with the Business Continuity Planning Group (BCPG) to develop, coordinate and maintain comprehensive business contingency plans to ensure the company's recoverability, in the event of an unforeseen disruption to facilities, technology systems, or applications.
• Led project teams comprised of cross-functionalresources in a matrix environment through all phases of the project's lifecycle utilizing waterfall and agile methodologies.
• Managed all initiatives based on PMI / Confidential global standards and the utilization of project plan artifacts: WBS, resource plan, project schedule, communication plan, risk plan…

PROJECT ANALYST

Confidential

Responsibilities:

• Implemented and managed the deployment of the time-tracking and resource allocation software (Planview) to the IT Applications Group whichenabled Senior Management to oversee resource allocation efficiently and accurately charge back, resource utilization to the business
• Managed the rollout of the Clarity Portfolio and Project Management software to the IT Applications Groupwhich enabled the standardization of a project lifecycle process within North America - IT, and more importantly, the means to efficiently manage/track the portfolio of projects within one tool.
• Led weekly Software Enhancement Request Meetings charged with ensuring theallocation of IT resources focused on addressing prioritized changes to the Business Applications. This strategy resulted in strengthening the stability of the production environment and fostering a collaborative Business and IT relationship.
• Developed presentations for quarterly steering committee meetings, including both the operating company IT and NA-IT; the reporting enabled Senior Management to view information on projects’/programs’ activities and make decisions accordingly

BUSINESS SYSTEMS CONSULTANT - IT Applications

Confidential

Responsibilities:

• Led the implementation of the IBM Mainframe Elimination Project; explicitly focusing on transitioning legacy applications onto new technologies and hardware. Project resulted in significant cost-savings for IT Infrastructure and improvement in processes within the Planning and Logistics group
• Managed the initial pilot rollout of the Laboratory Information Management Systems (LIMS) to HPC-NA R&D group; the proof-of-concept project culminatedin the implementation of the system to the Foods R&D division
• Identified, recommended and promoted emerging and existing technologies and tools that supported business needs; delivered systems solutions that were responsive to the changing market demands, technologically innovative, and cost-effective
• Developed detailed business (BRD) and functional (FRD) requirement documents and Test case scenarios (utilizing RUP) for projects
• Collaborated with Global IT colleagues to identify synergies and establish/enhance best practices