SUMMARY

• Around 21 years of professional IT experience with expertise in Project and Program Management, PMO (Project Management Office) and SDLC (Software Development Life Cycle)
• Experience in working in various industries including Banking, Insurance and Pharmaceutical
• Experience in working with public sector in area of education (New York City Dept. of Education)
• Extensive experience in working with PMO (various clients) and practicing project management processes including scope, schedule, resource, cost and quality management
• Specialized in area of IT Security project management. Experience in delivery projects including Identity and Access Management, Data Center Migration and Hardware/Software Upgrade projects, Content Management Systems and IT Governance solutions
• Experience in leading large and complex cross - functional teams of analysts, architects, developers/engineers and testers - both onsite and offshore resources
• Experience in managing vendors and resources in terms of project timelines and deliverables
• Experience in managing multiple projects within matrix organizational structure
• Experience in working as a liaison between business users and technical team
• Experience in managing scheduled checkpoints to key stakeholders to ensure dat projects achieve their defined goals
• Extensive experience in terms of Project Communication, keeping Executive Steering Committee, Business stakeholders and other team members apprised of project status, issues and Risks through regular status review meetings
• Experience in handling budget planning, vendor selection, Procurement, Purchase Orders and ROI. Experience in managing contracts and preparing RFPs
• Manage quality review and standards implementation throughout business and technology teams; Experience in defining quality management plans
• Comprehensive understanding and experience of PMI standards and Agile methods

TECHNICAL SKILLS

Functional Areas: Safe (Scaled Agile Framework), Scrums/Iterations, Squads/Teams management, Project Management, Business Analysis, SDLC, Business and Technical writing and Quality Assurance, Scrum/Kanban boards

Methodologies: PMI standards (PMBOK), Agile, Waterfall and Iterative methodologies

Tools and Technologies: Oracle IAM/OAM, IBM ISIM/ISAM/IFIM, CA Clarity / Open Workbench, Avatier Group Enforcer, BeyondTrust PowerBroker, MFA/Duo Security (Mobile push notification), Veracode Static Analyst (SAST), JIRA, HP PPM, MS Project, ServiceNow, Caliber, Databases (Oracle and Microsoft), PL/SQL, Open Text eDOCS DM/RM, HP Quality Center and MS SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Bergen, PA

Scrum Master

Responsibilities:

• Development work was managed by sprints whereas Support work was managed by establishing Kanban board
• ServiceNow was used as Kanban board for Support team
• Worked with Support on setting up indicators for weekly reports including average cycle time, average WIP in the system and throughput
• Managed multiple projects in Identity and Access Management group, related to application upgrade, integrations with AD, Single Sign On (SSO), integrations with target systems including AS400, BaaN/LN, ConnectNow/ServiceNow etc.
• Managed implementation of IAM self-service site enabling staff to request for entitlements, applications and roles. Provided enterprise wide directory service, Manager Portal, Certification Dashboard, Contractor Creation, Proxy Designation and Privileged ID Management features
• Managed integration with MuleSoft, Sath Identity Hub, Avatier Group Enforcer
• Working to deliver the Identity Access Management roadmap in a phased and iterative approach
• Managing implementation of Mobile App (Android/iOS) to provide user access of Self Service portal. Gathering branding requirements and in parallel, working on development activities
• Managing implementation of Privileged ID Management project by leveraging Beyond Trust PowerBroker system to manage Privileged Accounts
• Managed implementation of Duo Security Multi-Factor Authentication solution
• Meet with team (Squad) on daily basis in Daily Stand-ups. Facilitate separate DSMs for each team and support in addressing blockers
• Established the environment so team can be more effective and be more self-organizing team
• Performs team’s capacity planning
• Execute PI (Program Increment) of 3 sprints; whereas each sprint is of 3 weeks
• Facilitates weekly backlog refinement sessions. Ensures dat all team members are actively participating in the backlog refinement meetings, stories are updated, ‘acceptance criteria’ is defined, dependencies are called out
• Execute prolonged Sprint Planning meetings every 3 weeks. Facilitates team to assign story size to each story (using Fun Retro board) and owning these stories during the sprint. Work with product owner on goals definition for a sprint
• Facilitate team to prepare for demo for Sprint review. Facilitates those meetings and make sure dat feedback is captured
• Facilitates Retrospective meetings by using Fun Retro board, ensuring action items from previous iteration are reviewed

Confidential, NY

Senior Project Manager

Responsibilities:

• Managing various phases of the IAM Implementation in parallel. Working on Project Initiation, Planning, Execution, Controlling/Monitoring phases
• Responsible to work on Project Charter and define Project Organization Structure for IAM Project.
• Worked on requirements gathering with the standard Caliber tool for IAM Project
• Worked with technical team on solution architectural presentations, reviews and management approval for IAM Project
• Closely worked with PMO on Project Management Plan covering areas of Scope, Schedule, Cost, Resource, Communication, Risk and Issue Management
• Responsible for project status reporting to IT and Business stakeholders. Managing stakeholders notifications, project reports, project presentations and project records (on SharePoint site)
• Closely work with Server Operations team and Application Development-Operations on VMs related tasks throughout project life cycle
• Closely worked with Network Support team on load balancing and performance issues
• Closely worked with NOC (Network Operation Center) on Server Monitoring planning and testing.
• Responsible for defining WBS for ISAM and IFIM systems
• Responsible for maintain risk register. Closely work with SMEs on analyzing risks in weekly/bi-weekly Risk Review sessions. During review sessions, responsible to ensure dat the Risk Response is in-place and progress is reviewed frequently (risks are reviewed and reassessed)
• Ensure dat comprehensive project documentation is available (and up to date) for potential audit. Making sure dat all changes are well recorded, decision log is up to date; project milestones and WBS reflect real time status of the project at a given time
• Responsible for building Project Schedule by defining project activities, sequencing activities, estimating activity resource and task durations
• Responsible to work closely with QA team on defects tracking
• Responsible to track Change Management tickets
• Responsible for cross-functional coordination among various groups within DIIT (Server Operations, Application Development-Operations, Network Support, Service Center, Network Operations Center)

Confidential, NJ

Senior Project Manager

Responsibilities:

• Responsible for managing Project Scope, Schedule, Cost, Resources, Issues and Risks
• Played single point of contact for business team in US region. Represented PMO (based in London), Development Team (based in Singapore) and IT Management (based in Zurich, Switzerland)
• Responsible for project communication with Business and IT teams
• Closely work with Business and Infrastructure teams on prioritization. Closely worked with SMEs on impact analysis and tracking all open items and risks
• Responsible for managing vendor (Open Text) contract
• Change control, approvals, backup plans
• Responsible for maintain project repository (SharePoint)
• Responsible for managing project cost, resources, schedule and issues/Risks
• Performed project status reporting to PMO in London on weekly basis
• Managed cross team coordination among RMIT (Record Management IT) development team, middleware development team, offshore testing team, DBA, Storage team and Production support team
• Worked on Change control, approvals, backup plans
• Maintenance of project repository on SharePoint, covering audits concerns

Confidential, NJ

Senior Project Manager

Responsibilities:

• Worked on Project Charter and Project Scope Statement. Worked on collaboration between Technology and Application teams; responsible for all face to face communications
• Worked as liaison between Technology team (AXAT) and Business Application team (AXAE)
• Actively participated in CMC meetings (Change Management Committee) and tracked all CMAs
• Responsible to manage communications to Steering Committee and business stakeholders
• Worked with AXAT on structural testing dat included network validation and ensuring dat server is an exact match of what it looked like before the migration
• Developed processes for Structural testing, performance testing, security/penetration testing, Disaster Recovery, System/Functional testing and ACL Recertification
• Worked on DR drill of all Tier-1/SOX applications, to ensure dat DR capabilities has been exercised after the migration to the Atlanta site
• Worked with application team on ACL Recertification of SOX and non-SOX servers
• Closely Worked with business and IT teams throughout the testing phase
• Closely work with project team on each Wave’s cutover.
• Supported internal audit on project review and AXAT (Technology team) on server decommissioning approvals
• As part of Dynamic Storage Provisioning project, worked with system administrators, DBAs and application teams on scheduling migrations, estimating outages, implementation/rollback planning

Confidential, NY

Senior Project Manager

Responsibilities:

• Responsible for managing project scope, resources, quality, cost and schedule
• Worked closely with business analysts, developers, SMEs (Subject Matter Experts), testers and infrastructure service providers - including local and offshore employee and consultant resources
• Worked with IT Operations to for environment setup (development, test and production)
• Responsible to manage system testing. Closely worked with business during UAT phase
• Worked with business and IT teams to resolve all issues and mitigate Risks
• Facilitated change management committee and technical review committee

Confidential, NJ

Senior Project Manager

Responsibilities:

• Worked on all phase of project management life cycle
• Responsible for weekly status reporting to PMO and business stakeholders
• Worked on cutover strategy; Risks identification and mitigation
• Managed system deployment plan, cutover strategy, cutover risks, defined contingency plan