Senior Project Manager Resume
SUMMARY:
- I have been in the IT industry for 15 years. Started my career with IT Development and for last 7 years playing role of Scrum Master, Project/Program Manager.
- My strength lies in successful project execution by overcoming challenges and achieving business timelines.
- Experienced in running projects across geographic locations and creating high performing teams.
- My simple principal is - “My Team is my strength.
- Organizing Scrum Ceremonies, Backlog maintenance, Scope Management - Agile and waterfall estimation methodologies, Risk & Issue Management, Project Budgeting (resource & non-resource), Effective Team Engagement, Quality Management, Lean-Agile Methodology, Cost Reduction, Automation Ideation, Security Audits, Vendor Management, Servant Leadership
SKILLS:
Scrum/PM Tools: Jira, MS Project, MS Visio, MS Office, Confluence, MS Teams, Budgeting tools
Methodologies: Agile SCRUM, Waterfall, Scaled Scrum
Technical: Data Warehousing, Oracle PL/SQL, Informatica, UNIX scripting, Control M Scheduling, Java, Web Services
PROFESSIONAL EXPERIENCE:
Confidential
Senior Project Manager
Tools: Used: MS Visio, MS Office, MS Project, Jira
Responsibilities:
- Preparing proposals for new projects involving Commercials, Estimation, Schedule, Staffing etc.
- Project kick off by identifying the entire team including the project lead.
- Setting up scrum team by training them on Agile methodologies.
- Resource management activities and yearly appraisal process.
- Senior management reporting and risk management.
- Propose automation tools for specific use cases.
- There is no full mitigation plan for this, but to have creative ways to pick folks by means of MCQ tests on technical items
Confidential
Program Manager/Lead Scrum Master
Tools: Used: Jira, MS Project, MS Visio, MS Office
Responsibilities:
- Accountable for end to end Delivery of the program till release. This includes both development and Quality assurance.
- Build Roadmap for the program syncing up with the Release calendar.
- Backlog refinement and executing scrum ceremonies across 3 scrum teams.
- Sync up Jira on daily basis and assist other scrum masters for the same.
- Acted as direct liaison between development team and customer.
- Weekly Executive Status reporting to the customer. In addition, send a burn down chart every 2 days along with open issues on the stories.
- Project Operational activities including costing, budgeting, maintaining quality metrics etc.
- Resource management - Building team structure, identification and training on legacy and new tech stack, team engagement and grooming.
- Setup weekly 2 meetings with Systems Analysts from Great-west team to brief on the module team is going to start in the subsequent sprint.
- Though not very fruitful but requested Great-west team to provide a full time SA for this need.
- Trained the existing resources on Pro*C to help them become proficient from analysis perspective.
- This enhanced the skillset for the developers.
- From program perspective, this helped to create an army who were experts in analyzing pro*C code and re-writing in Java.
- Later found few dedicated Pro*C analysts, but the above was a working model which was very effective.
- Architects came up with a customized tool where it can scan through Pro*C code and pull out the SQL queries and execute against the DB. The SQL queries were run for Pro*C process and Java process in parallel, and compared the query outcome.
Confidential
Delivery Lead
Tools: Jira, MS Project, MS Visio, MS Office
Responsibilities:
- Setting up scrum team by training them on Agile methodologies.
- Project kick off by identifying the entire team including the project lead.
- Setup cadence with customers and discuss the RAG on various parameters like Effort, Schedule, Quality, Onboarding and Infrastructure.
- Run new ideation thoughts to customers for the projects to bring in more effectiveness.
- Resource management activities and yearly appraisal process.
- Budgeting of project Resource and non - resource budgeting, EAC etc.
- Knowledge management activities across projects
- Senior management reporting and risk management.
- Specific Agile trainings from trainings. In addition, customized trainings based on project needs.
- Identified project specific tools i.e. Jenkins, Nexus, GIT, uDeploy and facilitated training before joining the project.
- This helped closer to 50-60% coverage where team was able to ramp up quickly to Devops pipeline.
Confidential
Scrum Master, Program Manager
Tools: Used: Jira, MS Project, MS Visio, MS Office, In-built and customized budgeting tool
Responsibilities:
- Kick started the project by creating the basic set of backlog items. Further enhanced and refined the stories in collaboration with the Product Owner.
- Project initiation also involved identifying the stakeholders and setting up fusion across groups.
- Our group was sponsor for this program where I wore dual hat of scrum master and program manager. Scrum master hat for internal team and program manager role for the entire program.
- Executing Scrum ceremonies and used JIRA as tool for execution of the project.
- Alignment of sprint schedule with teams to plan the release. Primarily two teams were involved i.e. Cassandra Database team and Web Services team.
- Tracking program level budget on weekly basis especially on EAC - an in-built tool used to provide details on effort burnt and non-resource level cost incurred.
- Track Program level risks and issues. Though multiple risks were there but predominant one on schedule alignment with partnering team. This was mitigated with the support and influence of program sponsor (VP).
- Coordination with APACHE team for resolving SPARK software issues as this was new in the market.
- Stand up for US team during EST morning hours
- Stand up for China team during EST night hours which involved US team as well. This was a blended session of stand-up as well as clarification session for China team with US associates.
- To reduce the web services response time, the services code was imported as jar to the batch application code where rather services call it became local API call. This improved the processing performance as calculations were happening locally.
- DB was changed to Cassandra for storing calculated values to support Spark processing.
Confidential
Program Manager
Tools: Used: MS Project, MS Visio, MS Office, In-built and customized budgeting tool
Responsibilities:
- Project planning & tracking using MS Project tool.
- Conduct stand up with multiple teams as part of this project and align the schedule.
- Risk mitigation and issue tracking on weekly basis with senior management.
- Defect triaging with all teams. This was initiated during QA and UAT phases with daily stand up call.
- Working with Business analysts and architecture teams to ensure development team is on right track and have approvals from these teams.
- Tracking project level budget on weekly basis. Key parameters being tracked were - EAC, burnt till date, requests for additional budget and allocation of resources syncing with budget.
- Development team members working from Ireland was planned for US visit to meet the US counterpart teams in the same group.
- But this was done without considering the project impact and schedule.
- Raised the issue with senior management on the possible schedule slippage due to this unplanned visit.
- This was mitigated by ensuring Ireland teams were working out of US location.
- Prepared a holiday roster on the available set of resources and planned the activities in accordance with it. Even though this was not fully mitigatable, took help of VP to influence and make the resources available so that project is not impacted.
Confidential
Technical Project Manager
Tools: Used: MS Project, MS Visio, MS Office, In-built and customized budgeting tool
Responsibilities:
- Work with Fidelity Directors to get project pipeline during start of the year. This was a tedious task as need to provide high level estimates and project schedule with minimal information of the requirement.
- Start the project with ROM (rough order of magnitude) where used to give budget for the entire project phases with minimal percentage of confidence. Refine the estimates during design phase with increased confidence level of 90%.
- Work with shared services teams like DBA, Axway, UNIX support teams to setup required infrastructure for the project. This includes DB space, establish channel to transfer feeds, increase space in UNIX boxes.
- Organize reviews with system SMEs to review the project output and do an impact analysis of the system.
- Work with external systems for aligning their schedule. This typically used to happen for projects involving incoming and outgoing feeds.
- Work with business & architectural teams regularly to keep syncing on the progress as per requirements.
- Review RAG of schedule, effort & budget with business sponsor and also to CWE senior management.
- Risk and issue mitigation with business sponsor on regular basis and take their support to escalate & mitigate them.
- Represent release meetings for the project by providing the business justification and high-level system changes as part of the project.
- Defect triaging activities and defect reporting at regular intervals.
- Resource management activities to engage teams and keep them motivated.
- Architect took good amount of ownership on this where he took lot of effort in training the teams. In addition, he took a conscious approach to move the generated PL/SQL code rather Wherescape configurations.
Confidential
DWH Technical Lead
Tools: Used: Sybase Power designer, Informatica, Oracle, UNIX Scripting, Control M, MS Visio
Responsibilities:
- Write SQL and PL/SQL code.
- Create new Informatica workflows
- Create new UNIX scripts as per enhancement
- Create OpDocs for Control M movement to higher environment
- Lead the offshore team with design and clarifications on requirements.
- Work with QA teams on defect triaging and fixing defects.
- Promote code to QA environments.
- Represent release level meetings when moving code to production.
- Support Project manager with Estimation for various projects.
- Review code for developers for Informatica & Oracle.
- Work with shared services teams like DBA, Axway, UNIX support teams to setup required infrastructure for the project. This includes DB space, establish channel to transfer feeds, increase space in UNIX boxes.
- Work with business & architectural teams regularly to keep syncing on the progress as per requirements.
- Created framework to have Control M instance in both Dev and QA environments. This helped in promoting the job directly from QA tested environment to production avoid the manual script implementation.
Confidential
DWH Developer
Tools: Used: Sybase Power designer, Informatica, Oracle, UNIX Scripting, Autosys, MS Visio
Responsibilities:
- Analyze Sybase tables from conversion perspective. Look into the tables, understand the E - R between tables, identify uniqueness of a row (soft primary constraint) etc.
- Create Oracle Data model using Sybase power designer tool. This includes creating tables, constraints, indexes, partitions etc. This helped big way to extract the DDLs.
- Design, develop & unit testing of Informatica mappings to load data to staging area.
- Design & creation of Netezza tables for high volume tables (100+ million) rows based on business need. Oracle was not retrieving results for simple queries, thereby had to switch to Netezza for heavily accessed and volume tables.
- Review design aspects with architects and seek approval. This was one of the best parts working and taking knowledge inputs on designing data models.
- Support testing team during QA and UAT phase.
- Leading a junior associate on his development activities.
- Created a document with screenshots for creating the data models and various other DB objects.
- This definitely helped in new associates joining the project.
Confidential
Systems Analyst & Automation Test Designer
Tools: Used: XML, Ant, Cruise Control, Load Runner & Performance Center.
Responsibilities:
- Primary responsibility is to gather requirements from business team and document for Web Services developers.
- Run smoke tests on web services build with changes.
- Defect triaging for Web Services code. Here, divert defects to UI or HR Access team.
- Develop Automation and performance testing scripts using Load runner and Cruise control scheduling tool. This triggers immediately after Web Services build and sends out a report to all developers on the smoke test.
- As a value addition, built a SWING UI for the manual testing process in the system. This helped cut short test execution time from 1 hour to 10 minutes.
- Coached new Systems Analyst on the system and the process.
