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Project Analyst Resume Profile

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Career Summary

  • Results driven project manager with SharePoint analyst and development experience. Over ten years expertise in managing and directing complex projects from gathering business requirements and planning through execution and completion. Experienced SharePoint business analyst and developer, specializing in developing out-of-the- box solutions.
  • Digital and Interactive media enthusiast, SharePoint development and Agile advocate with in depth technical knowledge and experience in web site, mobile and other digital application development.

Project Management Skills

  • Formally educated in Project Management Institute PMI , ITIL, Scrum/Agile and business analyst methodologies.
  • Experienced in information systems technology, project planning, strategic planning, systems analysis and troubleshooting.
  • Highly knowledgeable in software development life cycle, requirements gathering and business analysis.
  • Excels at creating and implementing technical and operational plans and strategies.
  • Competent liaison between management, clients, and personnel. Highly skilled in vendor relationship management.
  • Experienced in budget management, tracking and status reporting throughout project lifecycle.
  • Accomplished in development and delivery of training, especially in introduction of new software, new processes and change management.
  • Strong communication, presentation, analytical and problem solving skills.
  • Skilled in creation and analysis of reports used for quality control, forecasting, scheduling and tracking.
  • Proficient in creation of use case and other testing scenarios.
  • Experienced in risk management, issues tracking and resolution.

Technical and Software Skills

  • Microsoft
  • Office 365, Word, Excel, PowerPoint, Access, Outlook
  • MS Project, Project Web Access, Visio
  • SharePoint 2013, 2010 site creation, content management, SharePoint Designer, InfoPath, Web-Parts, JScripts, Active Directory. MOSS 2007/2010. Designing and Developing SharePoint Server 2010 Applications
  • Task Management
  • JIRA Administration Mingle Remedy
  • Website design
  • HTML, CSS, Dreamweaver, WordPress, CMS
  • Mobile App development XML, UI Testing
  • Electronic Course Development
  • Camtasia, Flash, Screen capturing tools
  • Visual Studio 2010 Website Development, ASP.NET, MOSS 2007/2010
  • Lotus Notes Professional, Lotus Notes/Domino 4.X, 5

Professional Experience

Confidential

SharePoint Specialist and Digital Content Manager

This position is responsible for the overall development and maintenance of a new SharePoint 2013 environment. Sites, sub-sites, workflows and forms. Manage Central Administration functions and administer user accounts. Advocate for SharePoint and systems and process improvements. Development of content and document governance. Create training materials and provide training options for training the staff in using SharePoint 2013.

Confidential

Contractor Position: SharePoint Analyst/Developer

Contracted as SharePoint analyst/developer hired to analyze SharePoint site requirements and develop a user friendly site for data collection, trending and data analysis in the In-flight entertainment department. The IFE is a division of e-commerce, and the major project is the implementation, management and tracking of wi-fi and other digital media on their aircraft. The new SharePoint site combines historic and current data for each aircraft, allowing information to be collected and filtered appropriately. Additional responsibilities included data collection and analysis of test results using advanced Excel techniques and validate, document and track issues.

Confidential

Contractor Position: SharePoint Consultant/Developer

SharePoint analyst responsible for development and deployment of department's SharePoint site and sub-sites. Gathered user requirements and design specifications. Based on analyzed site requirements, designed and deployed department SharePoint site using SharePoint Enterprise, HTML and scripts. Site includes sub-sites, pages, libraries and lists customized web-parts, workflows and forms based on design specifications. Created site documentation for management of sites and end user experience. Deployed new site on time.

Confidential

Contractor Position: Project Manager

  • Various responsibilities including: management of several projects in the Business Intelligence department, operating in a modified Agile environment. Managed six major and several minor Business Intelligence projects. Deployment manager for Business Intelligence enhancements and deployments. Resource manager for Business Intelligence SQL and .Net Developers.
  • Project Management: Acted as Scrum Master for certain Agile projects, created and maintained projects using MS Project and Mingle, a Task Management tool. Provided project status facilitated meetings, and communication to project team members to ensure project is delivered on time and within scope.
  • SharePoint: Successfully managed migration of over 400 reports for 11 business areas from a server based system to SharePoint portals. Created individual departmental BI SharePoint sites for all corporate departments including creation and management of Active Directory groups. Created and managed home page for Business Intelligence SharePoint site using CSS and HTML. Created lists, libraries, pages, forms and dashboards for corporate departments using SharePoint Designer and Visual Studio 4.0.
  • Deployment Manager: Moderated weekly deployment meetings, communicating changes, removing barriers and coordinating deployment of Change Requests. Department Mingle administrator responsible for create user stories, assign tasks to team members.
  • Resource management: Analyzed all Business Intelligence requests and assigned to appropriate team. Provided monthly reports of team member's resource allocations on various projects to management.

Confidential

Consultant Digital Product Manager, Career

  • Manage several digital projects through the product lifecycle resulting in creative, user friendly, digital learning products for use with higher education publications, specifically in the area of Career Education.
  • Process Development and Strategic Planning: Developed workflow and operating processes for product development lifecycle. Utilized new development cycle to create electronic process workflow using JIRA.
  • JIRA Administrator - Created and managed department JIRA site. Created custom JIRA sites for other project teams.
  • Vendor management and negotiation: Met and selected vendors to provide digital technologies used to develop state of the art digital learning products.
  • Negotiated contracts including Social Media Collaboration vendors used to create social networking site.
  • Training: Designed, created and delivered training using Camtasia software for marketing team on-site and online. Created online courses for sales representatives, teachers and others. Camtasia SME.
  • Created and delivered JIRA training using state of the art online content and digital products. .
  • Reporting and analysis: Created reports for digital product usage in the market using online database. Analyzed data produced and presented report of the analysis to management.
  • Performed audit of digital products. Provided analytics and feedback regarding state of available products to development teams and management. Administrator of statistics and reporting for website.
  • Mobile App development of publication products. Created xml files for mobile apps for Practice Quizzes and Flashcards. Created and executed test use cases. Provided app QA for iPhone, iPad and Android platforms.
  • Website creation and management created and modified department's websites using WordPress and other content management systems.

Confidential

Contractor Position: Project Coordinator

  • Project coordinator for Tribune Interactive now Tribune Digital operating in a hybrid Agile project management platform. Assigned to various project including the mobile applications team responsible for development of new media applications for the iPhone, iPad and Android markets and team responsible for resolution of Oracle database performance and enhancements. Assisted project managers and the Project Management Group in the day to day duties of project administration office.
  • Scrum Master: Using Agile methodologies, facilitated daily Scrums for several projects including: project responsible for procurement and installation of video conferencing equipment to reduce travel expenses with a 130,000 budget Database server migrations. Engaged team members, followed up on blockers and provided daily status updates on the team SharePoint Project site.
  • Process Development and Strategic Planning: Assisted team in creation of new project development lifecycle using SharePoint, SDLC, Project Web Access and JIRA.
  • Supported project teams during migration to SharePoint 2010.
  • Communication: Updated and maintained SharePoint 2010 site and project plans on Project Web Server.
  • Monitored JIRA Task Board managed team member's tasks updates. Coordinated communications and meetings for team.
  • Reporting: Provided weekly updates of the project plan, timeline, estimates, resources, and milestones using Microsoft Project.
  • Reviewed weekly status reports including: Resource utilization, Effort by Project and Project Status for project managers and provided feedback assuring comprehensive representation of project statuses.
  • Resource Management: Created and maintained resource plans for team members. Reviewed weekly resource reports for accuracy.SharePoint 2010, Project Web Access, JIRA: Mobile App development processes.

Confidential

Program Manager

  • Program manager of non-profit teen violence prevention program that provides conflict resolution sessions to high risk students at schools and other community organizations.
  • Designed, developed and currently manage website www. Firststrikeprogram.org Collected and analyzed online survey results of community needs assessments. Created marketing collateral and developed communication plan for school officials and community organizers.
  • Managed program's projects including budgets and resources. Created and distributed monthly reports.

Confidential

Contractor Position: Project Manager

  • Business Resiliency-work from home Program.
  • Developed and implemented processes used to deploy the Business Resiliency-work from home BR-wfh program to eligible employees.
  • Process Development and Strategic Planning: Developed processes and steps for managers and employees to work from home with the ability to track their compliance in the program.
  • Achieved enablement goals of certifying over 500 employees to work from home, in compliance with regulations, in the first year. Created deployment plan for over 300 global departments using Excel, Lotus Notes and SharePoint. Coordinated with global team members in England, China and India, sharing the process to determine employee eligibility. Utilized Remedy program and Excel to track employees through enablement process for compliance purposes.
  • Communications: Developed program communications for senior and mid-level managers and employees. Communications include instructions, schedules and status updates for managers and employees on a weekly basis.
  • Created and managed project team work site using Share Point 2007. Created surveys using SharePoint.
  • Training: Developed and delivered training presentations of program requirements to participating employees. Created all training materials and deliverables.
  • Reporting: Prepared and delivered status reports to management and project team during project status meetings.
  • Created and managed change management repository for knowledge management and process improvement.
  • Risk Management: Documented and maintained issues and risks logs. Maintained risk mitigation strategies.

Confidential

Program Coordinator

  • Northwestern University Interdepartmental Neuroscience Program
  • Managed admissions process to PhD program through the Graduate School PeopleSoft computer system. Created and maintained database used to track applicants, current and former students.
  • Planned and executed recruiting events within budget. Created detailed itineraries and schedules.
  • Planned and organized annual department and student retreat, negotiating all arrangements with vendors and service providers.
  • Vendor Management: Negotiated yearly contracts with vendors resulting in substantial savings to the department's travel expenses.
  • Budget: Arranged student visits for approximately 60 prospective students including travel arrangements, meals and transportation. Managed training grant orders and budget.
  • Training: Blackboard Learning Management System Trainer and subject matter expert for department.
  • Created updated department website using DreamWeaver. Gathered business requirements for department website conversion. Updated department website using a CMS selected by negotiated contract.

Administrative Assistant

Provided support to Director and Assistant Director of Neuroscience program.

Confidential

Licensed Loan Officer/Production Manager

  • Loan officer responsible for loan production and all loan officer's work-flow.
  • Training: Developed training programs and trained new loan officers. Created company Web site and e-mail accounts for eight employees.

Confidential

Project Analyst

  • Successfully oversaw and coordinated several projects simultaneously throughout the full project lifecycle. Managed projects to ensure that projects were completed on time and within budget.
  • Created and monitored project plans using Microsoft Project and other project management tools.
  • Business Analysis: Worked with internal clients to gather technical requirements for development or modification of customized applications. Coordinated global project teams of professionals to ensuring design requirements met or exceeded expectations.
  • Testing: Developed system and integration test plans and test data, coordinated and performed system, integration, and stress tests. Assigned to team to review RUP Rational Unified Process methods.

Project Coordinator

  • Program combined the best practices of knowledge management with the latest technology to provide the top 50 global accounts a competitive edge.
  • Created strategic plan that combined the best practices of knowledge management with the latest technology available to provide the top 50 global accounts a competitive edge.
  • Training: Developed and presented training classes to over 150 Global Knowledge Managers and various user groups. Planned training events for global team members both on-site and virtually.
  • Arranged Lotus Notes training events through local vendor. Negotiated with vendors.
  • Designed, developed and maintained Global Accounts Knowledge and Technology Database. Developed customized Lotus Notes Applications including tracking and discussion databases, electronic and web-based surveys, and other internet portals for specific industry groups.

Knowledge Assistant

Created and maintained knowledge management databases as SME for the financial industry.

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