SUMMARY:

Project Manager and Sr. Business Analyst with extensive experience in network as well as local services such as Dark Fiber and Wavelengths with carriers. Demonstrated ability to translate business requirements into solutions. Demonstrated ability to initiate, plan, execute, control, and close assigned projects in accordance with the project requirements and specifications. Demonstrated ability to perform analysis of business problems and technical environments. Demonstrated Ability to facilitate and perform end user training sessions on site or remotely. Knowledgeable of industry best practices in the implementation of complex technical solutions, demonstrates strong interpersonal skills. Demonstrated knowledge of standard service methodologies ensuring consistency in project execution and deliverables.Experience configuring database and applications servers with physical data source analysis; data extract; entity relationship diagrams and logical schema design; physical database design; PL/SQL scripting; resource maintenance and management. Demonstrated ability to analyze technical and business processes and translate them into business requirements. Demonstrated knowledge generally accepted information availability methodologies.

EXPERIENCE:

Confidential, FT. Worth, TX

PM/Sr. BA

Responsibilities:

• Responsible for collecting, documenting, and confirming business requirements and functional specifications.
• Worked in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements.
• Based on Agile Methodoligies, developed, and delivered test plans and associated test case scenarios.
• Established effective relationships with other IT departments; builds and maintains effective business partner relationships.
• Assisted with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions
• Attended and participated in user and project meetings and teams to expand knowledge, as a participant and a lead capacity; facilitated project status meetings; tracked project status. Investigated and documented project issues and detailed requirements frequently interacted with IT staff including business area management, portfolio managers, vendors, consultants and other contractors.
• Analyzed network device information extracted from client inventory systems and using it to further research that particular device type (manufacturer documentation on the web) and fill out the required fields on an internal form.
• Gathered requirements as a part of daily business process requests. Also worked as PM for legacy systems migrations to new application which involved managing task, timelines and deliverables.

Confidential, Plano, TX

PM/M6 SME/Sr. BA

Responsibilities:

• Established teams for project JADs and requirement sessions, gained appropriate representation from all affected groups, worked with team to drive definition of project scope for the IT - PMO. Worked with client stakeholders to define and manage items in scope for the IT-PMO.
• Worked with team to drive data gathering and gap identification/resolution, track project risks and issues and drive risk/issue mitigation and/or resolution, facilitated status and ad hoc meetings, served as the primary point of contact for project updates and status, managed relationship with Business Owners and Project Sponsors, performed other duties as assigned.
• Also assisted in defining, managing, and executing the functional and regression system test required for products and services’ being migrated from the M6 inventory database into various data sources.
• Based on Agile Methodoligies worked with team to create iterations based upon ceremonies sprint backlog and implementations.

Confidential, Plano, TX

PM/M6 SME/Sr. BA

Responsibilities:

• Established project team, gained appropriate representation from all affected groups, worked with team to drive definition of project scope, budget, requirements, etc. Worked with team to define and manage project plans.
• Worked with team to drive data gathering and gap identification/resolution, track project risks and issues and drive risk/issue mitigation and/or resolution, facilitated status and ad hoc meetings, served as the primary point of contact for project updates and status, managed relationship with Business Owners and Project Sponsors, managed third vendor relationships, performed other duties as assigned.
• Also assisted in defining, managing, and executing the functional and regression system test required for products and services’ being migrated in the M6 inventory from various data sources.
• Based on Agile Methodoligies worked with team to create iterations based upon ceremonies sprint backlog and implementations.
• Responsible for collecting, documenting, and confirming business requirements and functional specifications.
• Worked in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements.
• Defined, developed, and delivered test plans and associated test case scenarios.
• Established effective relationships with other IT departments; builds and maintains effective business partner relationships.
• Assisted with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions
• Attended and participated in user and project meetings and teams to expand knowledge, as a participant and a lead capacity; facilitated project status meetings; tracked project status. Investigated and documented project issues and detailed requirements frequently interacted with IT staff including business area management, portfolio managers, vendors, consultants and other contractors.
• Analyzed network device information extracted from client inventory systems and using it to further research that particular device type (manufacturer documentation on the web) and fill out the required fields on an internal form. Gathered requirements as a part of the system conversion process this has to be completed for each shelf level device type in the Client's network. Engineering and design SME with circuit design, network equipment and worked in provisioning/circuit design systems. In addition managed M6 admin work load and SQL scripts for the other analysts as the entire works to resolve Engineering and Provisioning trouble tickets and issues in the Production environment.

Confidential, Shreveport, LA

Sr. Business Analyst

Responsibilities:

• Responsible for collecting, documenting, and confirming business requirements and functional specifications.
• Worked in close collaboration with business partners and developers to ensure consistent understanding of business processes and requirements.
• Defined, developed, and delivered test plans and associated test case scenarios.
• Established effective relationships with other IT departments; builds and maintains effective business partner relationships.
• Assisted with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions
• Attended and participated in user and project meetings and teams to expand knowledge, as a participant and a lead capacity; facilitated project status meetings; tracked project status. Investigated and documented project issues and detailed requirements frequently interacted with IT staff including business area management, portfolio managers, vendors, consultants and other contractors.
• Analyzed network device information extracted from client inventory systems and using it to further research that particular device type (manufacturer documentation on the web) and fill out the required fields on an internal form.
• Gathered requirements as a part of the system conversion process this has to be completed for each shelf level device type in the Client's network.
• Engineering and design SME with circuit design, network equipment and worked in provisioning/circuit design systems.
• In addition managed M6 admin work load and SQL scripts for the other analysts as the entire works to resolve Engineering and Provisioning trouble tickets and issues in the Production environment.

Confidential, Plano, TX

BA and M6 SME

Responsibilities:

• As a SME I worked with Network Templates and the Ordering issues in M6 to support a peak workload.
• Facilitated and conducted multiple remote training sessions for various Engineering groups.
• Supported teams that needed extra help with the MetaSolv M6 templates and ordering processes and constraints.
• Assisted to resolve Engineering and Provisioning trouble tickets and issues in the Production environment.

Confidential, Plano, TX

BA and M6 SME

Responsibilities:

• Project included gathering requirements, implementation, customization, integration and documentation for the Confidential customer groups.
• Key responsibilities also included mapping and business requirements documentation for M6.
• I performed technical QA reviews on components for a team and performing QA reviews of code documentation.
• Validated requirements, was limited prototyping and functionality design.
• Training and documentation were also created and provided to the various customers for HP.
• Mapping and Requirements documentation was created for these specific areas of M6, Equipment Inventory, SQL scripts, Circuits, Product Catalog and Customer Accounts.

Confidential, Shreveport, LA

M6 Consulting SME/ Analyst

Responsibilities:

• Supported and plannednetwork access optimization for Confidential .
• Established and assembled project teams, and coordinated project activities with access planners, implementation, provisioning and access providers.
• Performed trouble ticketing analysis for various user groups, SQL scripts along with database management as well as integration, analysis, and production of large data sets using Access, Excel, Word and PowerPoint.

Confidential, Plano, TX

Sr. Practice Consultant

Responsibilities:

• Project included analyzing requirements, implementation, customization, integration and documentation for the customer.
• Key responsibilities are to identify requirements, create business case justifications, and propose appropriate enterprise solutions, created mapping and business requirements documentation for M6.
• Participated in project quality assurance activities, including performing technical QA reviews on components for a team and performing QA reviews of code documentation.
• Validated requirements, was limited prototyping and functionality design.
• Responsibilities included for the creation of proposals that address current and evolving client requirements.
• Mapping, SQL and Requirements documentation was created for these specific areas of M6, Equipment Inventory, Circuits, Product Catalog and Customer Accounts.

Confidential, Manchester, NH

Business Analyst/Consultant

Responsibilities:

• Consulted on MetaSolv M6 migration and implementation teams, developed training materials for the Central Office and Outside Plant organizations as well as trained various job functionalities for the M6, Tirks, WFA and GESW platforms.
• The training materials and job aids that I developed were written for user easy reference, materials included ASR, circuit hierarchy, circuit inventory, equipment and network systems.
• Delivered training to Order Writers, Circuit Designers, Provisioners and Engineers, also performed basic system administrations functions including setting up users, establishing work queues and setting up permissions/security levels.
• Have worked with building and training of the equipment and templates modules as well as circuits and provisioning modules of the application and SQL commands for tables, also with Separations Routes in a regulated environment.
• Acted as the Subject Matter Expert for all departments working with MetaSolv.