Project Manager / Advisor / Change Management Resume
SUMMARY
- Project planning, staffing, budgeting, scope management and control, and issue resolution
- Delivered 86% of projects on time and delivered 88% of projects at or below budget
- Enterprise Architect (Zachman and TOGAF frameworks); infrastructure; server, storage, networking, data (all of it), cloud, applications, roadmaps and all foundational frameworks to meet business needs across the board.
- Solution Architect shop floor to top floor with cloud based & on premise environments
- Architect Digital Enterprise solutions to work in concert with Industrial Internet of Things (IIoT), Big Data, cloud enablement frameworks and connectors that are in / on premise, cloud based and hybrid environments that employ IaaS, PaaS and SaaS integration services.
- Supply chain optimization by using unique methodology that manages exceptions, red lights and reduces inventory strategically and tactically through use of standard SAP
- SAP Global Trade Services for 10.0, 10.1 and 11.0 and global trade cost reduction strategies and streamlining customs and compliance.
- Manage and coordination of functional & technical delivery primarily core (FI, CO, MM, PP, PP - PI, SD) including technical delivery with BI, PI/PO, shop / plant floor interfaces (including SCADA) and Portal
- Enhancement pack ugrades from EHP 3 to EHP 8.
- Establish master data governance programs and architect solutions for making this a critical must have in the enterprise
- Perform rapid SAP deployments and designed tools, templates and procedures specifically for these projects (via Solution Manager & Confidential Foundations).
- Knowledge of Basis, MM, PM, QM, SCM; APO, collaborative supply & demand planning and forecasting, transportation, SNP, ATP and business to manufacturing (B2M) architecture
- Security framework for SAP and cross platform. Have provided support to projects to cover auditability via Versa / Firefighter, A to Z from Alignment of SAP configuration settings with organizational policies to the time the business takes ownership of all security process. All critical to the digital enterprise.
- Skilled in application solution architecture from top floor to plant / shop floor (B2M) including many third-party solutions and interface requirements
- Working knowledge of Solution Manager (7.1+) & project methods / techniques; SAP ASAP, SAP Activate, Confidential Foundations, Agile, ARIS, Intelli Corp, Mind Manager 18, ConceptDraw toolset, iMindMap 10
- Created Symytry© and Confidential Foundations©, a new project management methodology and certification process by industry vertical
- Created Hyper-Aligned Process Team (HAPT©) method for change management
- Change management, business transformation (via ADKAR model and other methods) coordinator and establishing PMO and SLA guidelines, skilled negotiator and mediator and skilled offshore coordinator
- Maintain strong stakeholder & steering committee presence & liaison to PMO
SPECIALIZING IN:
- Migration from ECC 6 to S4HANA. Created Confidential Foundations to reduce errors during the more challenging areas of the process. All checklists, OSS note applications, SUM, Transformation & Navigator tools are all performed smoothly through Symytry.
- Confidential is compliant with SAP’s Activate methodology.
- Experienced delivery manager, program manager, project manager and methodologist in multiple practice areas including; SAP, SCM, FI, BI, EDI and EAI. Decades of experience in IT and IT management including 28+ years of SAP experience including project delivery, oversight and program management.
- Deep knowledge and experience with technical and functional SAP implementations, SAP upgrades, manufacturing systems implementations, shop / plant floor and quality aspects of manufacturing in discrete and process environments.
- Group facilitation & leadership, demonstrated capabilities in different areas of leadership at executive level, program and project management, change management / business transformation, supervisory and team leader roles, business process reengineering and process streamlining.
- Perform rapid deployments with a pre-defined scope, fixed cost and reduced client risk especially with cloud-based projects.
- Global delivery experience creating / building offshore teams, PMOs and SLA development and compliance skills.
- Leading technical & functional teams through project delivery management, thought leadership, client service and resolute advancement of business goals.
SKILLS:
Migration from ECC 6 to S4HANA
Activate in cloud & hybrid with HANA & S4/HANA implementations
Architect shop floor to top floor and back - including SCADA & Industrial IoT
Business Development
Change management & business transformation
Data; conversion, migration, ETL & data governance process implementation
Enterprise Architect
Functional; MM, PP, PM, QM & FI
Industrial IoT (based on Industry 4.0) architecture, strategy & design (Digital Enterprise Architecture)
Project & Program Management
Rollout strategies for global functional & technical projects
Supply chain & logistics optimization
Apparel (AFS)
Automotive (Aftermarket & Manufacturing)
Chemical (Industrial & Agrichem)
Consumer Packaged Goods (primarily food & beverage)
Discrete Mfg.
Life Sciences (pharma & biologicals)
Retail
PROFESSIONAL HIGHLIGHTS:
Confidential
Project Manager / Advisor / Change Management
Responsibilities:
- Facilitate Change - to move the ownership of the SAP system's performance from IT to business, to get leadership to demonstrate commitment to change and work within the system.
- To get commitment and action to changing traditional habits and work within the system, rather than outside the system.
- Use of ADKAR method to accomplish these changes.
- Team consisted of the Project Manager / Advisor, Functional / Integration Analyst and customer functional domain experts.
- Technical upgrades included three Basis consultants.
- Highly specific methodology designed for supply chain optimization; manage by exception, red lights and inventory analysis and performance on the supply side and demand (S&OP) side. MS Project used extensively for project planning and scheduling. SharePoint used for document storage.
- Employed SAP Activate as the core methodology for S4HANA and other projects.
Senior Technical Program Manager
Confidential
Responsibilities:
- Continuation of prior project. Senior technical project manager encompassing a global team for US and EMEA SAP ERP 6.0 project. This project had large scale EDI requirements that were neglected. Included were; 810, 850, 855, 856, 210, 996, 997, 820, OB10 and more, inbound and outbound. Used HTTPS, AS2 and secure FTP among other connection methods into and out of SAP.
- Global Trade Services project impacting the follow processes: Compliance - SPL Screening, Embargo Checks, Classification: Product and Tariff, License Management & Checking. Customs - Import/Export Documentation, Electronic Customs Communications, Transit Procedures and Process Monitoring. Master Data for Sanctioned Party Screening (flow diagrams), Business Documents for Sanctioned Party Screening (flow diagrams), Process for License Control (flow diagrams). Three-year road map development for GTS direction including integration to MM, SD, Fiori and more.
- Interface development was the other half of this project.
- This included interfaces to 22 existing systems from bar code scanners, laboratory information management systems, rail car software interfaces, banking and payroll systems.
- Client challenges included a change to a new EDI service partner, interfaces to old systems that were no longer supported and retirement of legacy external systems and interfaces. This project had a highly aggressive timing with no available SMEs.
- This project also included multi-location rollouts occurring in short time bursts. Data was a major issue with this project, as well.
- We began an early evaluation / adoption of HANA. Selected financial data pools were moved to HANA out of ECC (Business Suite on HANA actually). My role was to manage the migration process.
- This primarily led to a simple finance implementation. Logistics data were also staged to work on supply chain optimization improvement by working MCxx and MDxx transactions that would normally be done via MC.9 on select materials (movers and shakers). This led to two other HANA implementations that went from on premise to hybrid.
- This project had multiple project managers that covered design / build, functional and data teams.
- Managed an experienced multinational techno-functional team consisting of 12 offshore and onsite ABAP developers, a variety of SAP functional SMEs for GTS, SD, MM, PP, eWM, and QM and a testing group.
- Use Solution Manager for most aspects of the project, but not for testing. Symytry (an ASAP enhancement) methodology, Mind Manager 14 and other field proven tools for the project. MS Project used extensively for project planning and scheduling. SharePoint used for document storage.
Confidential
Senior Program Manager
Responsibilities:
- The second initiative was the transportation management component of the supply chain. This involved architecting most of the complex solutions surrounding transportation which included; freight management, network collaboration (shipment tendering), planning & dispatching and billing / rating settlements and more.
- The third project involved the client GTS endeavor; customs, compliance and trade management and implementing SAP’s GTS solution.
- This project included US, Canada, Mexico (Maquiladora), Switzerland and more. My duties included; development of the global trade vision and associated roadmap, helping to reduce financial risk, reduce compliance costs for operations and regulatory management and more.
- Client challenges included interfaces to specific legacy systems and retirement of legacy external systems and interfaces.
- This project had a highly aggressive time line that included multi-location rollouts occurring in short time frames / bursts.
- Included architecting a HANA solution based on enhancements delivered in EHP 6 along with a strong BW/BOBJ solution strategy.
- Responsibilities also included an in-process ECC 6 SP 10 to ECC 6 SP 22 and EHP 6 upgrade that was stalled due to PMO decision on logistics distribution systems. Asked to provide oversight on process and included getting the upgrade back on track and included over 1,400 Z programs and tables.
- Managed a blended effort between two vendor teams and internal team. Activities included all of the standard Basis tasks including; SPDD and SPAU and associated analysis of broken objects, all DB and OS upgrades, security backups, third party add-on planning, custom object corrections, Unicode conversion, all transport request, etc.
- Member of a diverse group of executive and government operational steering committee and on risk and compliance board.
- Experienced multinational team consisting of SAP FI, CO, 2 - MM, 2 - PP, 2 - SD and 2 - HANA / BW / BOBJ skill sets.
- Also includes oversight responsibilities of technical development consisting of four ABAP developers. Managed four project managers for a variety of projects.
- Use Solution Manager for most aspects of the project (except testing). Symytry (an ASAP enhancement) methodology, Mind Manager 11 and other field proven tools for the project. MS Project used extensively for project planning and scheduling. SharePoint used for document storage.
- Took time off for travel and other interests.
- Worked on personal and business-related projects for iPad regarding Confidential and Employee Workplace Companion.
Confidential
Senior Project & Program Manager
Responsibilities:
- Senior project& program manager for four country SAP ECC 6.0 implementation.
- Member of the executive operational steering committee and on risk and compliance board.
- Highly experienced US based team consisting of SAP FI, CO, MM, PP, SD, WM, GTS and BW skill sets.
- Also includes oversight responsibilities of technical development consisting of six ABAP’ers. Managed four project managers.
- Use Symytry (an ASAP enhancement) methodology and other field proven tools for the project.
- MS Project used extensively for project planning and scheduling.
- SharePoint used for document storage.
- This project required a number of change management initiatives. An ADKAR approach was the standard for this project.
Confidential, Newark, NJ
Global support manager
Responsibilities:
- My assignment was to manage and improve the global support process by introducing an ITIL compliant solution strategy, coordinate and streamline communications among technical and functional groups, re-engineer the defect ticketing process, improve time to fix, assign appropriate technical teams when and where needed (swat teams), manage accountabilities and follow through, manage and assign globally dispersed resources and more.
- Included getting the documentation in place for SOX compliancy where necessary.
- Was a member of the global leadership team and took part in all high-level discussions.
- Recommended architectural changes and more.
- A global team consisting of many different skill sets; SAP accounting and financial reporting, Siebel, EAI, programming teams, legacy system teams and more.
- Developed the Support Roadmap - Five Year Plan and Outlook, which included service desk, change management, service cataloging and asset management strategies. MS Project used extensively for project planning and scheduling. SharePoint used for document storage.