PROFILE:

Strong program management experience as well as extensive experience managing agile and waterfall projects. Client - oriented professional with considerable technical and business experience augmented by a robust understanding of business and project management. Excellent communication and interpersonal skills, proven ability to serve as a liaison between business and technical teams. Global perspective based upon life, travels and work abroad.

KEY SKILLS:

Program ManagementProject ManagementQuality Assurance Process ManagementData WarehouseBusiness Requirements Gathering AgileSDLCSystems Implementation Web DevelopmentSystem Integration

TECHNICAL PROFICIENCY:

MS Project, PlanView, Microsoft Office, Visio Professional, Business Objects, Microstrategy, Cognos, Clarity

EXPERIENCE:

SENIOR PROJECT MANAGER

Confidential, CHARLOTTE, NC

Responsibilities:

• Manage a team of engineers to enable a process to identify and retrieve DoubleClick Data from the Google Cloud Datawarehouse, saving almost $250,000.
• Downstream extracts and other reports leveraging DoubleClick as a data source are also being updated.
• The new process eliminated the need for a vendor that previously supplied that data.
• Managing a multi-million-dollar project to provide a centralized Web Analytics solution that serves as the single source of truth, provides real time metrics and quickly integrates 3rd party platforms - allowing Marketing to optimize its programs, operationalize reporting and deliver on efficiency and effectiveness.

PROGRAM LEAD

Confidential, CHARLOTTE, NC

Responsibilities:

• Led a $6.5m strategic initiative for Confidential client and accounts data.
• Responsible for developing future state approaches and facilitating implementation.
• Managed multiple related and interdependent projects and technology change initiatives specific to the Global Banking and Markets Client and Accounts data.

SENIOR CONSULTANT

Confidential, CHARLOTTE, NC

Responsibilities:

• Provided financial overview and control for a set of projects.
• This required monitoring the projects, understanding the projects and understanding the budgets along with required changes.
• It required a financial acumen to understand the banks project financial systems and ensure that monthly forecasts were accurate and variances were kept to a minimum. It also required supporting the project managers in providing accurate forecasts.
• Managed the release into production of all projects within the Confidential program (consolidation of the Risk and Compliance applications under a single program).
• Coordinated all the UAT activities and ensured that the projects had business approval before being released into production.
• Managed the creation of a detailed inter-dependencies matrix, enabling a holistic view of the program, as well as giving the individual projects within the program a more efficient tool to coordinate with each other.

PROGRAM MANAGER

Confidential, CHARLOTTE, NC

Responsibilities:

• Managed the relationship with the development vendors to guide the incoming code through the different testing environments, approvals and release management into production.
• Work with the Confidential PMO and vendor team to improve the process by which code is delivered and defects are managed.

SENIOR PROJECT MANAGER

Confidential, CHARLOTTE, NC

Responsibilities:

• Managed the decommissioning of BOA’s Credit Risk Profile (CRP) application and integrated the functionality into Moody’s Risk Analyst (MRA) application.
• The application gave the business loan applicant a risk factor.
• The risk factor allowed the bank to intelligently make business loans and reduce their credit losses.
• Managed a budget, a team of vendor consultants and an internal team of BOA technical resources.

SENIOR PROJECT MANAGER

Confidential, CHARLOTTE, NC

Responsibilities:

• Managed the implementation of a specialized application to automate the management of monthly, quarterly and yearly financial close activities.
• The initial tracking and management of the consolidated close was a manual process.
• Successfully managed a team of internal Confidential technical resources and vendor consultants to implement the project on schedule and under budget.

IT MANAGER

Confidential, RICHMOND, VA

Responsibilities:

• Managed the implementation of the infrastructure needed to allow 1st Party Outbound/Inbound capability at multiple sites.
• This capability allows Collections the flexibility to move current Inbound work across any of these extended operation sites as business strategy dictates.
• Managed a virtual team of associates, contractors and vendors.
• The project involved implementation of infrastructure across multiple sites throughout the US and overseas..

PROJECT MANAGER

Confidential, RESTON, VA

Responsibilities:

• Managed a team of contractors, associates and vendors in the implementation and integration of a COTS product - Enterprise Project & Portfolio Management (EPPM) tool.
• Managed the enhancement and maintenance of the current Fannie Mae Project Management Lifecycle (FMPLC) tool while the new one (EPPM) was built out.
• Accountable for reporting on project progress, use of staff and budget utilization to the application owners.

PROJECT MANAGER

Confidential, RICHMOND, VA

Responsibilities:

• Managed the infrastructure needs of large banking center led development projects.
• Managed a cross functional team of design and technical resources in a pure Matrix environment
• Accountable for planning, forecasting, budgeting and communicating status to senior management (status reports, presentations etc.)
• Responsible for selecting the appropriate technology solution to meet business requirements and delivering the solution to the business partner on time and within budget.

SENIOR PROJECT MANAGER

Confidential, RICHMOND, VA

Responsibilities:

• Expertise in managing projects using waterfall and agile management methodologies.
• Managed a cross functional team of associates and contractors in a strong Matrix environment.

PROJECT MANAGER

Confidential, RICHMOND, VA

Responsibilities:

• Responsible for managing the infrastructure needs of large banking center led development projects.
• Apart from project planning, scheduling and strict adherence to tight project deadlines, responsibilities also included leading diverse technical groups in multiple locations (totally virtual environment), forecasting and budgeting and managing multiple projects at any one time.
• Responsible for selecting the appropriate technology solution to meet business requirements and delivering the solution to the business partner on time and within budget.