SUMMARY:

• Over 14 years of experience in Software Industry with 6 years of development and 8 years of QA Analyst and Business Analyst role.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Agile and waterfall test methodologies.
• Proficient in reviewing and understanding business requirements, use cases, high level Design, lower level design, user stories, diagrams, data flows and other formal/non - formal Business and technical documents in preparation to develop test plans, test case designs, And test scripts.
• Complete knowledge of software development life cycle and software test life cycle process.
• Understand and applied Agile/Scrum and Waterfall process within the system development Life cycle.
• Understand test-driven development (TDD) and behavior-driven development (BDD) concepts.
• Participated in various level and phases of testing (Functional, SIT, Regression, UAT, Smoke, Load) on multi-platform including Web/Web Service (desk top, mobile) using different browser (Internet Explorer, Chrome, Firefox, Safari), Middleware, Distributed and Mainframe.
• Proficient with SQL databases and backend testing.
• Experience in mentoring resources, conducting appraisals of the team members
• Good customer facing and communications skills.
• Expert in gathering testing requirements, converting the Use Cases, User Stories, Functional /Technical documents to Test Cases
• Experience in preparing test artifacts such as Test cases, Test strategy, Test plan, Traceability Matrix, Test Estimation, Test Closure and Lessons Learnt documents.
• Very well versed with the Release Management and Agile Project management with DevOps Model.
• Experience in preparing Statement of Work(SOW) and Service Level Agreement(SLA).
• Responsible in recruiting and identifying the resources for Client’s QA team
• Experience in Managing the offshore team of 26 resources.
• Comfortable with a wide array of domains such as mortgage, credit card services, banking, Entertainment & Media, Print Media, News System Management, ACH, and Finance, Telecom.

SKILLS & EXPERTISE:

Programming Languages: Cobol, C, C++

Scripting: Unix

Knowledge of Database: Oracle, MS SQL, PLSQL, TOAD, Sybase, Watcom sql

Bug Tracking Tools: Jira, MTM and TFS, HP QC

Management Tools: HP Quality Center, HP ALM, MTM, TFS

Methodologies: Agile, Waterfall, Agile DevOps, Continuous Integration.

EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Own the quality and performance of the user experience across all brands.
• Supervise all the testing resources at Confidential (onsite and offshore) to Deliver the Project.
• Contribute to the sales process as the Key Technical resource.
• Responsible for scoping projects, providing project estimations, budget estimations
• Being the main point of contact with the Client to interact with them on a daily basis.
• Coordinate with offshore test team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects.
• Prepare reports for all project statistics on weekly, Quarterly and monthly basis and analyze all project metrics.
• Evaluate all customer complaints for quality and escalate issues if required and provide to all resources. Manage all communication with business partners and senior management to achieve all deliverables.
• Meet the Editors occasionally to bridge the gap between the User and Tester.
• Manage 26 offshore resources with almost 15 simultaneous projects.
• Attend DSU meetings as well as all project related meetings.
• Initiated and driven the Postmortem of the hotfixes and Rollbacks.
• Resources planning based on the upcoming projects.

QA Analyst

Confidential

Responsibilities:

• Worked as Senior QA, responsible for designing, developing, and executing quality assurance testing against multiple applications, including the full suite of Supply Chain Applications, Subscriber Management Applications, and Back end Billing system. Testing both Front end and back end of SiriusXM Subscriber Management System(SMS).
• Bug report and tracking through JIRA.
• Test planning, execution, evaluation through HPALM (QC).
• Extracted Production Data through ATT Extraction scripts for testers to test the system..
• Master Data Sheet (MDS) and Raw Data Sheet (RDS) Analysis.Chase Paymentech 120 byte Encryption - Decryption
• End to End Testing.
• Involve in Omniture web analytics, Omniture site catalyst testing.
• Web services testing using SOUP UI.
• Provided legacy/production data to the ESB testing team

Senior QA Analyst

Confidential

Responsibilities:

• Performed manual testing and some automation testing on Web/Web Service based
• Applications in an agile development environment that included frequent requirement changes
• Reviewed requirements and user stories to created test plans, test strategy, test documentsTest cases and test scripts to support ACH, Online Payday Lending, and underwriting Applications.
• Performed smoke test, functional, system integration and user - interface testing and load testing for both Loan Underwriting and ACH systems.
• Participated in sprint planning, creation of user stories, backlog grooming, sprint estimation of
• User stories, presentation to product owner/users at end of sprint, and sprint retrospective as a team member.
• Responsible for review and maintenance of requirement matrix at the end of sprint to ensure all requirements were included in the scope of testing within the sprint completion criteria.
• Utilize Jira and Quality Center to manage bugs, story bugs, and defects.
• Assisted development team in setup and testing of FTP and SFTP testing using FileZilla.
• Worked with my development team and third party vendor (Credit Bureau) for testingvalidation and verification of FICA and Advantage scores.
• Setup SQL queries and reports to support backend testing for both Loan Underwriting and ACH systems using Microsoft SQL Server Management studio.

Business Analyst

Confidential

Responsibilities:

• Identify the problem from the Business user about the current application.
• Responsible for writing and executing test cases and test set based on current Business requirement and detailed analysis documents.
• Support for all the software requirements.
• Was also responsible for user . VAX/VMS, MAC

Developer

Confidential

Responsibilities:

• Developed this online integrated system which provides automated support for the Hire Purchase, Bills
• Discounting, Fixed Deposit and General Ledger functions from Deal to accounting.
• Power Builder 5.0, ORACLE 7.2
• Developer/ Faculty
• Develop a software called Provident Fund and Library system for the Staff College.
• Provided to all Indian National public and private Sector bank personnel affiliated to the College.
• Provide corporate to the clients of NIIT.
• FoxPro, Dos and Dbase, Lotus, Excel and Word.