OVERVIEW:

A Sr. IT Project Manager/Program Manager/Certified Scrum Master, around 14 years of versatile experience in the Information Technology space at the top - tier clients in USA and EUROPE for various domains like Manufacturing, Health care Services and Retail industries .

SUMMARY:

• Experienced in working with projects involved in Big Data(Hadoop), AWS, DevOps and Azure cloud platforms (Terraform & Chef)
• Certified Scrum Master by Scrum Alliance, Strong Verbal, Written communication, Collaboration Prioritization, Problem solving and decision making skills; Also experienced with SAFe Agile.
• PMP trained and well- versed withProject Management best practices (PMBOK) best practices for Project Management, Service Management, Change Management and Release Management & PMLC guidelines.
• Managed enterprise wide impact projects with solid record of managing releases/cutovers/migrations with in schedule and budget along with quality with strong project planning, resource planning and Work breakdown structures (WBS)
• Experienced in all phases of Application development, Maintenance/Enhancements, Software/Database migrations using Agile methodology, LEAN and Waterfall Software Development Life Cycle (SDLC) including Data Center migration programs
• Experienced in multiple vendor team management (internal and external) and cross functional team management and worked in Matrix organization
• Managed/tracked projects and program financials/budgets (SOW, contracts budget forecast, accruals, invoices etc.) and project artifacts
• Managed Data center migration, Telematics vehicle launch programs (Connected Vehicle), Google Search Appliance (GSA), Cloud infrastructure projects along with Technology Uplift workstreams
• Experienced with PMI methodologies and Project Management tools (like MS Project Plan, Clarity, Open Workbench, IBM Lotus Notes, Remedy, RAID, RASCI, VISIO, Service Now, JIRA, Confluence, Bit Bucket, Risk matrix, Weekly dashboard and executive reports, Critical path finding) along with Microsoft office tools (Word, Excel, Outlook, Visio and PowerPoint)

EXPERIENCE HIGHLIGHTS:

Sr. PROJECT MANAGER

Confidential, SAN DIEGO, CA

Responsibilities:

• Automation using Terraform & Chef for Servers spinning and configuration along with F5, FW, IPAM (Infoblox) as needed for Confidential Application teams
• Lead a variety of different types of projects utilizing several different methodologies (Waterfall, Agile, Lean) including, systems integration, operational efficiency improvements, process re-engineering, and infrastructure upgrade and deployments
• Manage multiple projects and have end to end responsibility for the work effort and lead both technology and non-technology
• Lead size of 11team members and align then with standardsand processes throughout the life cycle of the project.
• Lead development of requirements, data models, and all documentation throughout project lifecycles.
• Lead project risk assessments and defines deliverable acceptance criteria; balances project needs and demands with operational capabilities of the organization
• Provide Technology Solution Development and Integration across the SDLC including requirements, functional specs, design, custom development, integration, testing, and deployment
• Accountable to perform research and help implementinfrastructure technologies and tools; design and executeinfrastructure architecture; implement and upgrade product or platform
• Responsible for the integrity of the infrastructure through product selection and development, and for understanding and managing the infrastructure, performance, and stability
• Conductedown analytics study to identify bottlenecks and high-level patterns that may be impacting delivery for customers
• Experience in tracking the tasks and progress of a major project, escalating and resolving issues, planning for and managing resources and funding Holds resources accountable for deliverables on time and budget

Confidential, Torrance, CA

Program Manager/Sr. Project Manager/Scrum Master

Responsibilities:

• Significant management experience of deploying ERP systems and provided timely updates to IT management on projects status, issues and mitigation steps
• Developed solutions to the business under the direction of IT Management and developed and managed project plans, finances and project artifacts
• Experience in the use of Portfolio management, dashboard reporting, metric reporting, and using methodology tools as an artifact repository for data, reporting, worksheets, and project documents.
• Managed all phases of Change Management process (communications, implementation review, testing (pre and post implementation), CAB meeting facilitation and set up, announcement broadcasts
• Develop migration/cut-over plans including Rollback steps along with detailed test plans (for Unit testing, Integration testing and UAT support etc.)
• Managed multiple project schedules including infrastructure schedules to integrate and manage project plans, tasks and reporting identifying dependent tasks in all the schedules at Program level
• Managed various Technology Uplift work streams at Enterprise portfolio management level and responsible for all integration of development center, the pre-production and production teams and all status reporting to upper management.
• Managed projects at various stages of SDLC - requirements analysis, design, coding, implementation, test data and test case preparation, unit testing, integration testing, support to quality assurance, user acceptance testing and post-implementation support

PROJECT MANAGER

Confidential, Buffalo Grove, IL

Responsibilities:

• Provide leadership to the project team for the Q4M standards and processes throughout the life cycle of the project. Conducts Q4M toll gates and provides input into project performance reviews for each team member. Provides vision and strategic leadership, governance and support to the Project Management processes and Q4M methodology across client. Agile and Waterfall methodologies were used.
• Responsible for all integration of development center, the pre-production and production teams and all status reporting to upper management
• Worked as Technical Project Manager for Application delivery (for EEM 360 - Eligibility, Enrollment & Membership) - Application processing, Membership processing, Group and Product Structure, CMS processing, Correspondence system, Interfaces and Conversion
• Reviewed project deliverableand defect tracking using HP Quality Center and defect prevention meetings to minimize the common repetitive errors in system developmentIdentified and developed project KPI for tracking and reporting. This helped the entire project to be on track and 5% under budget meeting the quality tolerance thresholds.
• Efficiently managed 25+ resources across different project tracks within the enterprise wide membership andclaims systems conversion .
• Created and presented status reports to Director and VP level IT and Business executives through weekly enterprise executive dashboard and steering committee meetings and managed a portfolio of 2 to3 medium to large related projects simultaneously over9-month plusperiod with totalproject budgets up to 4 million.
• Led a project team from conception to execution of an integrated application build with new operational design policies
• Identified and consolidated all databases on production support and transitioned them to a single shared platform; developed best practices and policies for a standard support system.
• Bottom line responsibility for project life-cycle management and execution which led to the definition of 3 immediate pilots and guided team on of state-of-the-art open source technology Api integration with present application

PROJECT MANGER

Confidential, Woodland Hills, CA

Responsibilities:

• Worked on requirement gathering, analysis via discussions/meetings with IT/Business Management (Waterfall methodology)
• Worked as Technical Project Manager for Application delivery (for EEM 360 - Eligibility, Enrollment & Membership) - Application processing, Membership processing, Group and Product Structure, CMS processing, Correspondence system, Interfaces and Conversion
• Developed and managed project plans, finances and project artifacts
• Worked with multiple vendor teams and cross functional teams having perfect project planning
• Supported in writing functional documents for - Enrollment letters and follow up processing
• Converted functional requirement into technical requirement
• Assigned the work to the team members and tracked their efforts and deliverables
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Conducted defect prevention meetings to minimize the common repetitive errors in system development
• Participated in regular team meetings and provided resolution for various issues

PROJECT MANGER

Confidential, Omaha, NE

Responsibilities:

• Developed solutions to the business under the direction of IT Management
• Developed and managed project plans, finances and project artifacts
• Worked with multiple vendor teams and cross functional teams
• Monitored regularly batch for production jobs and advise team to have permanent fix for the frequently getting abends
• Identifying the work priority, assigned tasks to team along with review on deliverables and effort estimate
• Managed various projects using tools like Sharepoint & ISSS Remedy System (Waterfall)
• Created the project plan and sent the weekly status reports to customer along with production support issues report and enhancements updates
• Worked on infrastructure delivery as required by Application development teams
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Provided class room training related to technology & application to the team and new joiners

PROJECT MANAGER

Confidential

Responsibilities:

• Interacted with business users to get the business requirements
• Developed and managed project plans, finances and project artifacts
• Worked with multiple vendor teams and cross functional teams
• Managed various projects using tools like Sharepoint, Lotus notes
• Prepared/communicated regularly to project team Weekly status report, Project dashboard, & RAID documents.
• Provided timely updates to IT management on projects status, issues and mitigation steps
• Managed projects at various stages of SDLC - requirements analysis, design, coding, implementation, test data and test case preparation, unit testing, integration testing, support to quality assurance, user acceptance testing and post-implementation support
• Translated business and functional design needs into technical requirements
• Different FTP setups for mainframe, Windows, LAN and UNIX downstream and upstream feeders

PROJECT MANAGER/BUSINESS CONSULTANT

Confidential

Responsibilities:

• Dual role played as Onsite co-coordinator and as Business consultant to the 9 different 3M regions (9 different countries in Europe for 3M facilities)
• Good role played as a consultant in understanding the different 3M regions queries/issues and providing timely responses/resolutions/advises. Also as a consultant, distributing fixes/new enhancements to different regions explaining the need & priority by understanding their business
• Analyzed and reviewed of business requirements and converted business requirement into functional/technical specification
• Presented the new enhancement to the clients for formal sign off
• Worked with E1m systems mainly with Mainframe - JDE interface using ECOS
• Agreed and maintained SLA’s based on the issues severity
• Explained the business/functional requirement to offshore team and get the work done by issuing the resolutions for their queries in time
• Reviewed the deliverables received from offshore before sending them for Super user (QA) testing and before implementing them in the production environment
• Supported SUPER USERS in doing tests in QA environment for the fixes/enhancements worked on
• Primary responsible for AD-Migrate activities in migrating the changes to the production and in distributing the changes to the regions using AD-Build tools
• Worked with CICS, IBM MVS, TSO, SPUFI, QMF, ISPF, VSAM, JCL, File-Aid, Endeavor, PL1, CA-Datacom, CA-Ideal, Data query, Performance tuning and optimization, Ad-Migrate & Ad-Build etc
• Application development -Worked in the project at various stages of SDLC (Waterfall) - requirements analysis, design, coding, implementation, unit testing, integration testing, user acceptance testing support & post-implementation support

PROGRAMMER ANALYST

Confidential

Responsibilities:

• Implemented application changes as required, in accordance with Albertson’s SDLC policy
• Identifying the impacted elements in the system in phase wise as per the requirements
• Unit tested the changes developed as per the requirement and implementation in the production
• Worked on Integration & System testing for the changes developed as part of multiple phases
• Worked on regression testing phase for the changes developed

APPLICATION DEVELOPER

Confidential

Responsibilities:

• Worked on Application deveopents/enhancements in the System which involves various stages of SDLC - requirements analysis, design, coding, unit testing, integration testing, support to quality assurance, implementation & post-implementation support
• Interacted with IT management to get the business/technical requirements
• Worked on test data and test case preparation and unit testing, regression testing, test results documentation, review and UAT support along with performance tuning