Summary

• I have over 23 years of experience in Information Technology as a Software Architect, IT Manager, Director, and Interim CIO. I currently work for DirectBuy E-commerce Logistics and involved in managing and leading multiple global projects with high visibility and demand. I was the Interim CIO in Rand McNally. I am also responsible for the ERP, IT Operations, and the PMO department. Prior to DB, I worked for Brightstar Supply Chain which exposed me to a rich experience not only in managing clients projects but also in dealing with all business units and vendors as well as varied technologies. I have been instrumental in defining the IT Strategies and Alignment with Business, E-Commerce, PaaS/SaaS, ASP, Cloud Computing IaaS , Enterprise goals, Social Media, Long-term plans Budgeting.
• The roles I've held have required me to provide administrative and technical leadership to local, national, and international sites and services by serving as a 'hands on' director. In doing so I've been able to maintain and improve my management technical expertise more and more every day, allowing me to more effectively lead teams of technical employees and vendors.
• Having worked in heavily regulated and monitored environments such as finance Experian Inc , I have extensive experience in standing up and improving help desk and administrative operations as well as developing and documenting technical operational processes and procedures while adhering to ITIL and SDLC standards. This includes the development of metrics used in monitoring and improving services provided by all facets of technology. Given my strategic information technology accomplishments and expertise, I would enjoy an opportunity to discuss the value I can add. I appreciate your consideration and look forward to discussing the position with you in more detail. My resume is attached. Please feel free to contact me, if you have additional questions.

EXECUTIVE PROFILE

Strategy Leadership Performance Business Relation

• Multi-Functional Senior IT Executive Interim CIO with experience in diverse roles in Management, Strategy, Planning, Operations, Business Analysis, and Software Architecture Development. Successfully managed employees/contractors across multiple global projects with high-ROI. Progressive leader engaged in business diversification global expansion in challenging markets, in addition to adopting a lean-IT.
• Planning and implementation of Enterprise as well as Consumerized IT systems in support of business operations in order to improve cost effectiveness, service quality, and business development. Consistently meet target goals by identifying/tracking high-risk areas, proactively implementing risk mitigation and contingency plans, and maintaining constant communication with stakeholders.
• Progressive experience working across a diverse industry base. Highly effective at using leading edge technologies. Add value as a business driven technologist, led a worldwide IT staff to manage a portfolio of applications including ERP. Effectively contribute to Business, Operations, Marketing, Sales, and M A executions with C-level leadership, and achieve competitive advantage.

EXPERTISE HIGHLIGHTS

WORK EXPERIENCE

Confidential

IT Director

• Work with CIO/CMO/CEO to redefine IT Strategy
• Responsible for 10M CapEx and 20M IT OpEx budget
• Create a culture of innovation, Successfully designed, managed and deployed 8 million new state-of-the-art eCommerce website
• Established corporate steering committees to allow the business units to provide strategic direction to ensure the IT portfolio truly supports the company's goals and objectives
• Initiated multi-million dollar, multi-phased ERP initiative SaaS to replace dated back office systems
• Implemented SalesForce.com as CRM integrated with other systems Data Warehouse
• Replaced outdated PBX phone system with Cisco Unified VoIP resulting in operating costs savings of 130K
• Reorganized and rejuvenated the IT organization to create an agile team needed to meet business goals
• Established off-shore development team in India to support new IT initiatives
• Lead PCI Compliance, tokenization of data
• Currently working on implementing enterprise-wide disaster recovery and business continuity plan
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Created a Barcoding system to track merchandise in the warehouse.

Confidential

IT Director, Enterprise Applications

• I was the Interim CIO, I worked with CEO to develop competitive strategy for all corporate technology to support marketing and sales initiatives
• Performed a full IT assessment to resolve operational and financial performance issues. Developed a strategy and roadmap to simplify the technology project portfolio.
• Design/Develop e-commerce site to increase sales
• Developed mobile apps for iPhone Droid
• Developed web sites apps for mobile devices
• Integrated 'bestoftheroad.com' site with Facebook Twitter
• Renegotiated client contracts up to 500K with suppliers/vendors resulting in cost 300K reduction
• Re-engineered B2C site maps.randmcnally.com on AMZN Cloud IaaS and reduce cost by 40
• Design/Develop Data Warehouse and BI Reporting Framework, CRM PaaS system

Confidential

IT Application Development Manager/Director

• Design/Develop applications for Wal-Mart, Dell, BestBuy, T-Mobile and increase revenue by 200 million
• Reduced IT expenditure to 2.2 of total company's budget
• Develop/Implement Project Management Standards, Metrics, Processes, Coding Standards, Tools
• Mentor staff to be a better partner with business
• Implemented ITIL for asset management, incident management and ticketing system
• Quarterbacking teams through the exchange of knowledge, experience, goal sharing to optimize strategies

Confidential

Software Manager

• Increased customer retention 10 , representing 50 million, at the Nage Financial Institute, Scotland, by developing a data warehouse and BO reporting framework that improved management decision making by generating business-critical reports.
• Increased productivity 25 by managing a team in Chile that developed a loan processing application to streamline the workflow at the Westpac Bank, Australia.
• Developed a 2-year strategy to transform IT organization into a 'Center of Excellence'.
• Researched negotiated strategic technology vendors to consolidate datacenters create Disaster Recovery center with IBM at Dallas

Confidential

IT Manager/Team Lead

• Reduced server storage 15 TB/year and maintenance costs 15 by delivering software applications for the Department of Imaging and Clinical Data a Six Sigma project .
• Efficiently managed near-shore/off-shore multi-cultural teams in Belgium, Singapore, Montreal, India, Australia, and Thailand
• Aligned IT services to business strategy using COBIT framework
• Served as Software Application Architect Service, Component, and Model based .
• Reduced headcount, realized significant financial savings by implementing Lean principles.
• Successfully provided direction to the team, conducted performance assessments, resolved team conflicts
• Implement strategic tactical plans and marketing avenues to aggressively develop new businesses

Confidential

Software Architect

• Increased client base 15 by collaborating with local and foreign Russia, France, Brazil consultants to develop multilingual international software.
• Trained dealers all over Midwest in Cat's Service Information Systems to equip them to meet their goals and coordinate their buying decisions with Cat-Finance.

Confidential

Deputy Manager

Designed implemented an inventory systems to track and order merchandise

Provided technical support 24/7