SUMMARY

• Extensive experience in Agile & Waterfall methodologies.
• Evangelist of agile/scrum principles and methodology.
• Expert at driving the adoption of Scrum rules, removing impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Proven ability to work creatively and analytically in a problem - solving environment.
• Extensive experiences in using tools like - JIRA, RTC, Rally, ALM, QC, SPLUNK, Microsoft Visio, Excel, Word, Power Point etc.
• Experiences in functional Testing, Interactive Voice Response IVR Testing and, Mobile applications.
• Hands on Experience in IVR Testing and Genesys Call Routing (Inbound & Outbound),
• Hands on experience in Skill based Routings testing.
• Extensively involved in developing, reviewing and maintaining test assets such as Test Plan, Test Cases, Test Scenarios, Test Data and Test Reports.
• Involved in various stages of testing like - Functional, Negative, Ad-hoc, Regression, End to End, User Acceptance, Web services testing using SOAP UI.
• Experience in leading, working in across geographic location Offshore/Onshore/Nearshore model and multi-Vendor environments.
• Expertise in defect managing process - Defect logging and Defect tracking, handling Defect Triage Meetings.
• Experience in using ALM for writing the test cases, executing the test cases and defect reporting.
• Self-motivated, with the ability to prioritize and meet operational deadlines in a demanding fast-pacedenvironment.
• Easily adaptable to any new technologies and business environment.

AREAS OF EXPERTISE

• Project Management
• Stakeholder Management
• Risk Management
• Conflict Resolution
• Agile Methodologies
• Distributed Teams
• Communication at all levels
• Relative Estimation
• Agile Project Management
• Cross functional Team Building
• Continuous Integration Adoption
• Functional Testing

TECHNICAL SKILLS

Operating Systems: Windows 2000, XP, 7, UNIX 5.0, MAC, LINUX

GUI Languages: Visual Basic 6.0

Database: MS-Access, Oracle 10 G, SQL Server 7.0

Web Technology: HTML, DTHML, ASP 3.0

Tools: HP ALM 11.5, Quality Center 10.0, Test Link, RTC, RRC, Rally, JIRA, Webstar, Webteam, Team Foundation Server TFS, e-Help, SPLUNK, Microsoft Visio, Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential

SCRUM MASTER

Responsibilities:

• Facilitate Sprint Planning, Daily Scrums, Retrospective, and Sprit Reviews/Demo.
• Keeping the team together all the time to ensure successful sprints.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Maintaining and updating RTC with stories and its status on a daily basis.
• Work with different cross functional teams and multiple vendors.

Confidential

QA Lead / QA Manager

Responsibilities:

• Responsible for end-to-end coordination between the Business, Development, UAT, Operations, QA Teams and Prod. Support teams to ensure smooth product development and delivery.
• Responsible for Resource planning, project forecasts, project estimations etc.
• Responsible for coordination between offshore, nearshore and onsite team’s daily tasks planning, assignment and tracking.
• Handled multiple hours of training, coaching and mentoring of Domain knowledge/Tech. requisites to Business and Project teams, regarding best practices for people, process and tools.
• Performed Browser compatibility testing.
• Cross mobile devices testing - Phones, tablets, iPads etc.
• Network testing (Wi-Fi, 3G/4G, Offline Mode)
• Involved in preparation of Test Plan.
• Actively participation in Client/Onsite calls.
• Delegation of work for Team Members.
• Tracking of work allocated for Team Members to completion.
• My activities included a whole gamut of tasks, ranging from planning the project, to financial evaluation, to seeking and managing resources against the project needs, project supervision, maintaining client relationships and driving active customer engagement at all stages of the project.
• Overall Co-ordination of the Project at Onsite and Delivery Support. Doubled as a Project Manager, responsible for end-to-end coordination and management of personnel at Onshore, Nearshore and Offshore.

Confidential

QA Lead

Responsibilities:

• Responsible for end-to-end coordination between the Business, Development, UAT, Operations, QA Teams and Prod. Support teams to ensure smooth product development and delivery.
• Responsible for coordination between offshore, and onsite team’s daily tasks planning, assignment and tracking.
• Overall Co-ordination of the Project at Onsite and Delivery Support. Doubled as a Project Manager, responsible for end-to-end coordination and management of personnel at Onshore, and Offshore.
• Preparation of Business Requirements, Notes and Expectations based on key stakeholder meetings with Business Users; Providing requisite KT to other functional consultants and Project teams, to drive the translation/development.
• Involved in preparation of Test Plan.
• Actively participation in Client/Onsite calls.
• Delegation of work for Team Members.
• Tracking of work allocated for Team Members to completion.

Confidential

QA Lead

Responsibilities:

• Involved in preparation of Test Plan.
• Actively participation in Client/Onsite calls.
• Delegation of work for Team Members.
• Tracking of work allocated for Team Members to completion.
• Preparation and Review of Test Cases.
• Executing Test Cases to raise the Defect.
• Preparation and Review of Defect Report.
• Involved in preparation of Requirement Traceability Matrix.
• Participate in Pre-Delivery discussion and finalize limitations / Bugs List.

Confidential

QA Lead

Responsibilities:

• Involved in preparation of Test Plan.
• Actively participation in Client/Onsite calls.
• Delegation of work for Team Members.
• Tracking of work allocated for Team Members to completion.
• Preparation and Review of Test Cases.
• Executing Test Cases to raise the Defect.
• Preparation and Review of Defect Report.
• Involved in preparation of Requirement Traceability Matrix.
• Participate in Pre-Delivery discussion and finalize limitations / Bugs List.